Citi

Thank you for your communication regarding [redacted] ***’ [redacted] Credit account Due to privacy concerns we are unable to release customer information to the Revdex.com We will respond directly to [redacted] in the next 7-business days

We will be corresponding directly with the customer as Citi has not received authorization from the customer to release information to your office

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I prefer to keep Revdex.com mediating between I and CITI bank CITI have refuse to look into this matter after multiple attempts Up till today, this incorrect information is appearing in my credit report Citi can delete this incorrect information and no further action will be require, or else they can look into it to validate it as require by law In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

[redacted] To Whom It May Concern: Citi® Prepaid Services received the complaint submitted on March **, from [redacted] regarding a prepaid card issued by Citi Prepaid Services on behalf of [redacted] As a business that aims to provide a positive cardholder experience, we endeavor to resolve all cardholder issues in a thorough and satisfactory manner After researching [redacted] ’s complaint, it was confirmed that this prepaid card was issued in June with an expiration date of December **, In accordance with applicable law and regulations, this expiration date was embossed on the front of the card; displayed on the cardholder materials (i.e., “valid thru 12/**”); disclosed in the terms and conditions that accompanied the card with an explanation that the funds would no longer be available after the expiration date We spoke with the customer on March **, when he related that he had been with his son in a hospital for several months and did not think about this card As a one-time courtesy, the account balance was reissued, and a new card sent to the address on file in the amount of $ We regret that [redacted] encountered this situation If the Revdex.com should have any additional questions, please feel free to contact me at the number and information found below Sincerely, [redacted]

[redacted] Hello and Good Day,We have corresponded directly with our customer If you would like to further discuss the resolution, may I suggest you contact him/her directlyThank you [redacted] ***

“We have closed this case The issue has not changed We feel that it has been addressed and no response will be made.”

Thank you for your communication regarding [redacted] 's [redacted] *** account Due to privacy concerns we are unable to release customer information to the Revdex.com We will respond directly to the customer within the next 7-business days [redacted] ***Executive Response

Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I have reviewed there response and I approve for the better buisnes bureau to mediate for me in this matterI have been intimidated and harrassed in this matterMy credidit and the loss of credit has beed effectedEven after them aknowledging I did nothing wrong and not to call me about the collection of this matter they continued after I had spoken to management to stop the harrassing callingi lost the credit card I applied for and one of my other credit cards reduced my creditWhile they were investigating my case or the account take over by the salesperson they said they would stop reporting to the credit bureau, they continued I agreed to make payments to stop the negative reporting and they said I was late before I could even send they could send the statement to me to make the payment and demanded months payments after only one week of the phone calli"m writing this on 9\**\at 4:38pmthis is my first notice time from the Revdex.com my loss of credit and the reduction of my credit by another one of my creditors far exceeds the collection amount their seeking along with the harrassement In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I have not hear from [redacted] in his matter Therefore it is not considered resolved A late fee for a payment that I made with record that I made a late payment on my credit rating is not something that I feel is fair when I made the payment o time , however due to an error in their system I was not notified there was an issue All I have is a confirmation number that I made the payment In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

We have responded directly to our customer If you would like to discuss the resolution you may contact our customer directly

We have corresponded directly with our customerIf you would like to further discuss the resolution, may I suggest you contact her directly

Case Number: [redacted] Hello:We have corresponded directly with our customer If you would like to further discuss the resolution, may I suggest you contact him/her directly?Thank you, [redacted] *** | ID *** Executive Response Unit

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] Unfortunately it will NOT allow me to open any response?? I only offers click to accept or rejectSo I have rejected due to the fact I cannot view CITI Bank's ResponsePlease advise [redacted] ***P.Sto date I still have not received the final $owed me for lost deposit(s) and final Overdraft fee caused by CITI Bank on my Bank AccountThank you yet again In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

We responded to the customer on The customer should allow 7-days to receive our written response If the customer would like to share this information, they can provide a copy of our response to your office

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] Again, a lie.They have sent me a series of form letters and have not made any attempt to fix the issue In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

We responded to the customer on January **, If the customer would like to share this information they can provide a copy of our response to the Revdex.com

I received a phone call from someone name [redacted] stating that I will receive a letter from Citi Bank this was on the same person called asking me did I get the letter I told her No and have not heard any more from them

Thank you for your communication regarding the customer's [redacted] and Citi accounts Due to privacy concerns we are unable to release customer information to the Revdex.com We will respond directly to the customer within the next 7-business days** ***Executive Response

A letter was sent to the borrower on regarding his inquiry