Citizens Financial Group, Inc.

We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to the customer's inquiry.Please note that we are presently working to resolve this matter and will follwith the customer directlyA detailed response will be communicated to the
customer by way of telephone or letterIn the interest of protecting our customer's privacy, we are unable to provide you with any additional details in this matter. Please let us know if we can be of any further assistance. Sincerely, Office of the Chairman

We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to our customer's inquiryPlease note that we have fully addressed this matter directly with Ms*** on September 21, 2017. A detailed response has been communicated to the
customer by way of letter Please let us know if we can be of any further assistance Sincerely, Office of the Chairman Citizens Bank

We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to our customer's inquiryPlease note that we have fully addressed this matter directly with Mr*** on November 17, 2017. A detailed response has been communicated to the customer by
way of letter Please let us know if we can be of any further assistance Sincerely, Office of the Chairman Citizens Bank

Please be assured that we are working to resolve this matter as
quickly as possible. A detailed response will be communicated directly to Mr***, this is merely an interim response until our research is completed In the interest of protecting our customer's privacy, we are unable to provide
you with any additional details in this matter Sincerely, Office of the Chairman

Revdex.com:
I have reviewed the response and have been trying to contact the chairman.
Regards,
*** ***

I had credit card with this company which had sent to several collection agency even after I have settled with them.I have been paying this company as I have agreed for the past monthjust recently when I checked my credit report with *** , I found out this company has been reporting inaccurate balance to the credit bureausi have disputed this falsely reported information with the *** and *** told me the reporting was factual and was reported just as of 2/23/and I need to contact this company .I have tried to contact this company several times and I couldn't get any where I want this company contact all the three credit bureaus and correct all the information reported inaccurately to be corrected immaterially

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below. On October 7, 2014, I closed my checking account at Citizens BankAttached to this account was an overdraft protection of It should have been closed along with a checking accountWell Citizens bank choose to change the overdraft protection account to a "line of credit" with out my knowledgeI am now with another financial institutionI pay my bills on lineEleven months later my credit card company used my old checking accountRather than returning the item "account closed" Citizens bank paid charge using the line of credit and charged me a fee of I started getting harassing telephone calls at all times of the day, weekends and the fee went to Last Saturday the collection department again called looking for a payment of On Tuesday, days later, I received a letter in the mail-now the overdraft was ($in days)Citizens Bank has attacked my account at the credit bureaus where I had a very good rating as you knowMy next move is turning this matter to my Attorney to start a suit and get Citizens Bank off my back as they won't listen to reason

We are in receipt of the rebuttal complaint for the customer referenced below and welcome the opportunity to respond to our customer's additional concerns. Our response is in the final stages of approvalWe will be providing a detailed resolution to Ms*** by way of letter as soon as possible Sincerely,Office of the ChairmanCitizens Bank

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved. Today, 3/28/17, I received the check for $Which was owed to me Thank you for your intervention
Regards,
*** *** ***

We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to our customer's inquiry.Please be assured that we are working to resolve this matter as quickly as possible. A detailed response will be communicated directly to Mr*** by way of
telephone or letter.This message is merely an interim response until our research is completed. Sincerely,Office of the ChairmanCitizens Bank

Tell us why here...We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to the customer's inquiry.Please note that we have fully addressed this matter directly with Mr*** on May 20, 2015. A detailed response has been communicated to
the customer by way of telephoneIn the interest of protecting our customer's privacy, we are unable to provide you with any additional details in this matter. Please let us know if we can be of any further assistance. Sincerely, Office of the Chairman

We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to the customer's inquiry.Please note that we are presently working to resolve this matter and will follwith Mr*** directlyA detailed response will be communicated to the customer
by way of telephone or letterIn the interest of protecting our customer's privacy, we are unable to provide you with any additional details in this matter. Please let us know if we can be of any further assistance. Sincerely, Office of the Chairman

We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to our customer's inquiry. Please be assured that we are working to resolve this matter as quickly as possible. A detailed response will be communicated directly to Ms*** by way of telephone or letterThis message is merely an interim response until our research is completedIn the interest of protecting our customer's privacy, we are unable to provide you with any additional details in this matter Sincerely, Office of the Chairman

We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to our customer's inquiryPlease note that we have fully addressed this matter directly with Mr*** on August 11, 2016. A detailed response has been communicated to the
customer by way of telephoneIn the interest of protecting our customer's privacy, we are unable to provide you with any additional details in this matterPlease let us know if we can be of any further assistanceSincerely, Office of the ChairmanCitizens Bank

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
Regards,
*** ***

We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to the customer's inquiry.Please note that we are presently working to resolve this matter and will follwith Mr*** directlyA detailed response will be communicated to the
customer by way of telephone or letterIn the interest of protecting our customer's privacy, we are unable to provide you with any additional details in this matter. Please let us know if we can be of any further assistance. Sincerely, Office of the Chairman

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
The business didn't give me any explanation of the case and the way it going to be resolved
Regards,
*** ***

We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to our customer's inquiryPlease note that we have fully addressed this matter directly with Ms*** on October 7, 2016. A detailed response has been communicated to the
customer by way of telephoneIn the interest of protecting our customer's privacy, we are unable to provide you with any additional details in this matterPlease let us know if we can be of any further assistanceSincerely, Office of the ChairmanCitizens Bank

ware in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to the customer's inquiryPlease note that we are presently working to resolve this matter and will follwith the customer directlyA detailed response will be communicated to the
customer by way of telephone or letterIn the interest of protecting our customer's privacy, we are unable to provide you with any additional details in this matter.Please let us know if we can be of any further assistance.Sincerely,Office of the Chairman

We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to our customer's inquiryPlease note that we have fully addressed this matter directly with Ms*** on September 9, 2016. A detailed response has been communicated to the
customer by way of telephoneIn the interest of protecting our customer's privacy, we are unable to provide you with any additional details in this matterPlease let us know if we can be of any further assistanceSincerely, Office of the Chairman