City Star Nails

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I have attached the response letter Navient sent, which now says they already sent the funds in question to the state of Indiana in February 2017, but after following up with the state, they deny ever receiving them, and said they would have processed by now if they had in fact been sent months ago as Navient claimsYou will notice this is an entirely different claim from what Navient stated in my original complaint, where they acknowledged they owed the funds, but thought I should wait more months for them to re-issue a checkNow they're telling me they distributed them, but refuse to prove it with a cleared check.I was told my a representative today that they're still reviewing my account, but if they had confirmed these funds were distributed, I'm not sure why I'm still sitting here days later still waiting for the cleared checkI appreciate your assistance as I try to get the necessary funds/records in question Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Attached is the letter I received from Navient dated 3/29/They have admitted that I "did not receive the professional service that is expected of all Navient representatives", but yet they have only agreed to one of my resolutionsNavient has cost me personal time and money because of their errors, and I should be reimbursed for time spentAlso, because of misallocating funds, mixing up payment totals, and having me unenroll and reenroll in auto deposit I have had to pay more in interest that I should haveI want of the desired resolutions completed by Navient In the letter they sent me, there was very little information that was personal to me or that couldn't be left out, to be able to respond onlineI do not think it is right that they respond online that they will be sending a letter, instead of addressing the issue online to help make other customers aware of same or similar issues

Thank you for your message In the interest of protecting the privacy of our customers, Navient responded directly to the customer via US Postal Service on November 11, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on February 3, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on December 16, Please allow sufficient time for postal delivery

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I have not received a letter from Navient and they have once again tried to charge my old account Regards, [redacted]

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. Respectfully, that is included in my original complaint if you would read would take the time to read it, and if the business would take the time to read it carefully. Thank you!! Sincerely, [redacted] *** *** ***I do not understand why this case is being closed. This complaint is barely just over thirty days old. I have only received one response from the business. The person responding has been out of the office most of the time, and we have barely spoken. I have not been able to speak to the person enough to formulate enough of an response. Why is this case being closed??? Thank you!!

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on September 30, Please allow sufficient time for postal delivery

A representative from the Office of Customer Advocate contacted the customer by telephone on April 20, and resolved the issue with the customer

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on March 17, Please allow sufficient time for postal delivery

Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I have received email correspondence from Navient stating that they are not willing to begin the automatic payments to my account and will not remove the interest chargesThis is predatory and wrongI would like to start the automatic repayments on these loans without penalty.I thank you for your assistance in this matter

A representative from the Office of Customer Advocate contacted the customer by telephone on August 19, and resolved the issue with the customer

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on June 2, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on October 6, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on November 24, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on August 12, Please allow sufficient time for postal delivery

A representative from the Office of Customer Advocate contacted the customer by telephone on September 16, and resolved the issue with the customer

A representative from the Office of Customer Advocate contacted the customer by telephone on June 11, and resolved the issue with the customer

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on June 9, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on November 3, Please allow sufficient time for postal delivery