City Star Nails

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on March 9, Please allow sufficient time for postal delivery

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. Respectfully, that is included in my original complaint if you would read would take the time to read it, and if the business would take the time to read it carefully. Thank you!! Sincerely, [redacted] *** *** ***I do not understand why this case is being closed. This complaint is barely just over thirty days old. I have only received one response from the business. The person responding has been out of the office most of the time, and we have barely spoken. I have not been able to speak to the person enough to formulate enough of an response. Why is this case being closed??? Thank you!!

Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I received ONE phone call since I filed this complaint, and I returned the call at least THREE times, and all three times, my call was sent to voicemailI've never received a responseI will wait for the "letter" to arrive, as I have received a few bills since this incident but no actual response Regards,

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowI have received the letter from Navient dated 11/9/In this letter they state the following "You were enrolled in the Reduced Interest Rate Program with a payment of $per month; however, since your last payment was made on August 21st, 2015, you have been removed from the programThere is also a pending settlement agreement on the account for $12,886.00, which is good until May 31, 2017"This is the first time I have heard about a Reduced Interest Rate Program or a Settlement for $12,I have sent a letter to Navient requesting the terms of this settlement agreement Regards,

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I have not received a letter from Navient and they have once again tried to charge my old account Regards, [redacted]

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on December 16, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on February 3, Please allow sufficient time for postal delivery

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.They need to STOP the harassing calls to anyone and anybody they feel like I talk to them on a regular basis they have my contact information and there is absolutely no need to call anyone else They are calling CELL PHONES of folks!! They need to stop! Sending me a letter is NOT the answer and Revdex.com needs to bring this harassment to a stop

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on August 12, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on August 21, Please allow sufficient time for postal delivery

A representative from the Office of Customer Advocate contacted the customer by telephone on September 16, and resolved the issue with the customer

A representative from the Office of Customer Advocate contacted the customer by telephone on August 19, and resolved the issue with the customer

A representative from the Office of Customer Advocate contacted the customer by telephone on April 20, and resolved the issue with the customer

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on March 17, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on November 24, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on June 2, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on June 9, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via email on December 8,

A representative from the Office of Customer Advocate contacted the customer by telephone on June 11, and resolved the issue with the customer

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on September 30, Please allow sufficient time for postal delivery