City Star Nails

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on November 3, Please allow sufficient time for postal delivery

Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I have received email correspondence from Navient stating that they are not willing to begin the automatic payments to my account and will not remove the interest chargesThis is predatory and wrongI would like to start the automatic repayments on these loans without penalty.I thank you for your assistance in this matter

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on October 6, Please allow sufficient time for postal delivery

Thank you for your message. In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on December 22, 2015. Please allow sufficient time for postal delivery.

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on September 23, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on September 3, Please allow sufficient time for postal delivery

A representative from the Office of Customer Advocate contacted the customer by telephone on August 2, and resolved the issue with the customer

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on December 21, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on March 3, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on February 26, Please allow sufficient time for postal delivery

A representative from the Office of Customer Advocate contacted the customer by telephone on February 8, and resolved the issue with the customer

A representative from the Office of Customer Advocate contacted the customer by telephone on May 15, and resolved the issue with the customer

A representative from the Office of Customer Advocate contacted the customer by telephone on August 24, and we are working with the customer directly to resolve the issue

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] Also they said it is nelnet who is at faultI have submit a complaint t you against them as well

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.They are unwilling to work with me, and told me point blank that they don't care if I'm put out by their 8:pm calls (Central standard time) but that they will continue to call me whenever they feel like it and that my only options are to A) pay them money that I don't have or B) pay $every three months to keep it in forbearance, something else that I can't afford, and in the mean time, they will continue to harass me I just simply want them to quit calling me so late at night, that is my only request and they flat out refuse to do anything about it Regards,

Better Business... Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. [redacted] Regards, [redacted] No postal response has been received.

A representative from the Office of Customer Advocate contacted the customer by telephone on April 27, and resolved the issue with the customer

Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below The matter has not been resolvedOn April 28th I spoke with [redacted] employee ID [redacted] who stated that my file still needed to be reviewed by the Navient committeeIt has been submitted and I was told to check back on May 11th

Thank you for your message. In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer on December 1, 2017. Please allow sufficient time for delivery.

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on June 26, Please allow sufficient time for postal delivery