City Star Nails

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on February 10, Please allow sufficient time for postal delivery

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Complaint Detail / ProblemComplaint Type:Billing or Collection IssuesselectProblem:This is the second complaint I've filed against NavientThis company sourced my information in an attempt to contact another individualThe previous case was closed when Navient mailed me a letter with an apology and indicated that they would honor my request to cease and desistSince then, I continue to receive phone callsI remind them of the Revdex.com case, they apologize, and then the harassment repeats itselfToday, they have started texting me, in addition to calling my cell phone at all hoursThis is financially impacting me, as well as affecting my quality of lifeIt is inducing anxiety and panic attacksPlease make them stop.Translate Desired Resolution / OutcomeDesired Resolution:No further contact by the businessselectDesired Outcome:If possible, this company should receive punitive measures for their business practices and failure to abide by the terms of the previous Revdex.com complaint

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via email on December 5,

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on May 6, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on March 7, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on May 5, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on December 28, Please allow sufficient time for postal delivery

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I rejected business response because there has been no response Regards, [redacted]

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on August 13, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on June 14, Please allow sufficient time for postal delivery

A representative from the Office of Customer Advocate contacted the customer by telephone on August 6, and resolved the issue with the customer

A representative from the Office of Customer Advocate contacted the customer by telephone on June 8, and resolved the issue with the customer

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Navient states they have sent a response to via mail I have not received a response via mail Navient has not responded factually many times therefore I do not expect them to do so now Regards, [redacted]

A representative from the Office of Customer Advocate contacted the customer by telephone on March 1, and we are working with the customer directly to resolve the issue

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on April 28, Please allow sufficient time for postal delivery

Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [redacted] The representative from Navient somehow believes that threatening phone calls, which I have saved on my phone and taking money out of my account without permission is okay They advised me that the payment to agreement was cancelled due to one of the scheduled payments not going through so how does that justify them taking money out of my account in August twice?? I would like to know that since the agreement was cancelled These people are legalized crooks and need to be stopped! Regards, [redacted]

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on July 1, We will continue to work with the customer directly to resolve the issue

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on April 27, Please allow sufficient time for postal delivery

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I have not received anything from Navient to settle thisI have received statements and a phone call saying that the loan is still payments behind.I will not close this complaint until someone can straighten it out again

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is as satisfactory as I will get from them and I will be refinancing through another company Regards,