City Star Nails

A
representative from the Office of Customer Advocate contacted the customer by
telephone on March 21, 2016 and we are working with
the customer directly to resolve the issue.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on July 14, 2015.  Please allow sufficient time for postal delivery.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on April 29, 2016.  Please allow sufficient time for postal
delivery.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on December 31, 2015.  Please allow sufficient time for
postal delivery.

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I still do not have online access to my account, I have no way to view what they are doing with the money I send in, or if they are adding fees that I am unaware of. I do not have this online access due to the fact that I filed for bankruptcy protection in the past and this business is harassing and discriminating against me due to that. 
Regards,

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I received a letter acknowledging the calls and apologizing for inconveniencing me.  They were calling per their protocol.  There was no acknowledgement of too many calls, poor service, and insults.  
Regards,

Thank you for
your message.  In the interest of protecting your privacy,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on November 23, 2016.  Please allow sufficient time for
postal delivery.

A representative from the Office of Customer
Advocate contacted the customer by telephone on September 25, 2015 and resolved
the issue with the customer.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on October 16, 2017.  Please allow sufficient time for postal
delivery.

A representative from the Office of Customer
Advocate contacted the customer by telephone on August 4, 2015 and resolved the
issue with the customer.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID...

[redacted] and find that this resolution is satisfactory to me. 
Regards,I did speak with someone over the phone and they asked me if they could remove this from the website. I agreed only as long as this is settled.

A representative
from the Office of Customer Advocate contacted the customer by telephone
on November 16, 2016 and resolved the
issue with the customer.

A representative
from the Office of Customer Advocate contacted the customer by telephone
on May 24, 2016 and resolved the
issue with the customer.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined...

that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
 
Problem:Navient is harassing everyone, now Peter Heinz, who gave my son [redacted] a reference for college. [redacted] HAS BEEN IN TOUCH WITH NAVIENT so there is no reason for them to keep harassing everyone who gave [redacted] a reference 8 years past. I even spoke with them recently.Translate Desired Resolution / OutcomeDesired Resolution:No further contact by the businessselectDesired Outcome:They need to stop harassing people who are not involved in [redacted] finances or current life.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  I have not received any documentation from Navient. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on November 9, 2016.  Please allow sufficient time for
postal delivery.

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

roblem:I previously filed a complaint against Navient with all supporting documentation and have not heard back from anyone for several months. I have not received any update from the Revdex.com nor Navient. I continue to wait for an overpayment of $500.24 made on account [redacted] in December 2015. [redacted] from Navient sent me a letter dated April 27, 2016 apoligizing for the oversight; however, I still do not have the overpayment back in my checking account. This continues to go unresolved with no parties making an effort to resolve the matter.Translate Desired Resolution / OutcomeDesired Resolution:RefundselectDesired Outcome:Refund my overpayment of $500.24 with accrued interest of 7.125 (this is what Navient charges their customers who took out student loans) immediately. I am now 7 months trying to resolve a ridiculous error for Navient.

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
 I have been in contact with Navient about this debt numerous of time and they never sent me a copy of the original signed promissory note.  The company has had more than enough time to get this correspondence to me in a manner.  I have had to consult The Revdex.com to exercise my rights as a consumer to get this wrongly report information removed because they have not validate the debt which has been asked of them to do since August of 2016.
Regards,
[redacted]

Revdex.com:
I have reviewed the response...

made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I have yet to receive a notification or correspondence from Navient. If and of if, Navient agreees to take the late payments off of my credit file, I will accept the resolution.
Regards,
[redacted]