Collect Pros, LLC

Initial Business Response / [redacted] (1000, 5, 2016/04/11) */ Please inform the consumer that Collect Pros nor the manufacturer was aware that the customer card was used fraudulently Therefore, per USCS §1692(c)(1) we are advising them that any further efforts to collect on this debt are being terminated by Collect Pros They may discard the notice we sentOur apologies for any inconvenience this may have caused you If you have any further questions regarding this letter, they may contact us at the address above or at [email protected] Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/04/12) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response / [redacted] (1000, 5, 2015/10/28) */ A team specialist will be contacting he consumer to settle and close the file

Initial Business Response / [redacted] (1000, 8, 2015/06/15) */ Dear Revdex.com, We received your inquiry to Collect ProsIt appears the customer has a dispute regarding the notice they received from usThe easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain their particular circumstancesWe will respond within hours Thank you for your efforts Best regards, Collect Pros Initial Consumer Rebuttal / [redacted] (3000, 10, 2015/06/15) */ (The consumer indicated he/she DID NOT accept the response from the business.) I go to this siteStates that an audio recording is availableTell me magazines being deliveredNeed to hear recording for proofNeed to be convinced this is mineI know what comes through the mail Final Consumer Response / [redacted] (2000, 14, 2015/06/16) */ (The consumer indicated he/she ACCEPTED the response from the business.) Final Business Response / [redacted] (4000, 12, 2015/06/16) */ Dear Customer, Collect Pros received your dispute letter dated 06/15/We have attempted to verify your debt with the prior debt holder Levy Consulting Magazines but have not received the required information within a reasonable period of time Therefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect ProsYou may disregard the notice we sentYou will not receive anything further from usOur apologies for any inconvenience this may have caused youIf you have any questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service

Initial Business Response / [redacted] (1000, 5, 2016/04/12) */ Please inform the consumer that Collect Pros nor the manufacturer was aware that the customer card was used fraudulently Therefore, per USCS §1692(c)(1) we are advising them that any further efforts to collect on this debt are being terminated by Collect Pros They may discard the notice we sentOur apologies for any inconvenience this may have caused you If you have any further questions regarding this letter, they may contact us at the address above or at [email protected] Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/04/14) */ (The consumer indicated he/she ACCEPTED the response from the business.) You need to take any negative action to this matter off my credit report Thank you

Initial Business Response / [redacted] (1000, 5, 2016/05/17) */ Dear [redacted] , We have located your reference number Your file was turned over to collections because [redacted] was unable to bill your credit card for the retail amount for the trial product sentYour order was placed online from IP Address [redacted] on 08/14/02:21:AM and your order number was [redacted] The account was opened on a Visa with the last four digits of [redacted] Your original order was a trial, but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the productThey did so and your credit card on file was unable to process for the amount of $Subsequently, your file went to collections We look forward to working with you to resolve this debt promptly and professionallyFor your convenience you can make a secure payment online today by using the following pay now buttonAlternatively, you can mail in a payment using the payment coupon received in your notice by mailTo dispute this debt by mail, please reference your notice for instructionsPlease be advised that there may be consequences for non-payment of a legitimate debtThis Firm is a Debt CollectorThis is an attempt to collect a debt and any information obtained will be used for that purpose

Initial Business Response / [redacted] (1000, 5, 2016/06/21) */ Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you However, after reviewing your dispute letter we have decided that future collection activity will not be necessary on your accountTherefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you If you have any further questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/06/22) */ (The consumer indicated he/she ACCEPTED the response from the business.) I accept the response as it is exactly what I requested

Initial Business Response / [redacted] (1000, 5, 2016/05/18) */ Dear [redacted] , We have located your reference number Your file was turned over to collections because [redacted] Eye $ [redacted] Skin $was unable to bill your credit card for the retail amount for the trial product sentYour order was placed online from IP Address [redacted] on 03/11/05:02:AM and your order number was [redacted] The account was opened on a Visa with the last four digits of ***, with an expiration date of *** Your original order was a trial, but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the productThey did so and your credit card on file was unable to process for the amount of $Subsequently, your file went to collections We look forward to working with you to resolve this debt promptly and professionallyFor your convenience you can make a secure payment online today by using the following pay now buttonAlternatively, you can mail in a payment using the payment coupon received in your notice by mailTo dispute this debt by mail, please reference your notice for instructionsPlease be advised that there may be consequences for non-payment of a legitimate debtThis Firm is a Debt CollectorThis is an attempt to collect a debt and any information obtained will be used for that purpose Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/05/26) */ (The consumer indicated he/she DID NOT accept the response from the business.) I do not accept the response because I never received the product at allIf I had received something I would have responded within the day limit, but since I never did, I assumed that I had been scammed for $5.95, but let it go at thatThe next I heard of this transaction was when my Credit Union notified me they had froze my account because of the two unauthorized attempts by this company to charge my accountI do live in a rural area where packages are left by the mailboxI don't know if this company sent me something or not, but Inever received anythingIf I had, I would pay for it, but paying almost $for nothing is not fairThey also charged me another $for another product that I never authorized and never receivedIf you look on their web site it is filled with other people complaining they have been ripped off by themThere are others who also say that they never received any productNot the way to do businessI am very disappointed that companies are allowed to get away with this Final Business Response / [redacted] (4000, 9, 2016/05/27) */ Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you However, after reviewing your dispute letter we have decided that future collection activity will not be necessary on your accountTherefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you If you have any further questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service

Initial Business Response / [redacted] (1000, 5, 2015/06/08) */ Dear Revdex.com, We received your inquiry to Collect ProsIt appears the customer has a dispute regarding the notice they received from usThe easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain their particular circumstancesWe will respond within hours Thank you for your efforts Best regards, Collect Pros Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/06/20) */ (The consumer indicated he/she DID NOT accept the response from the business.) On the date that collect pros clames I bought [redacted] Weekly (01-09-2015) me and my family had no homeI am active duty military and have already moved out of that house days before they claim I bought [redacted] WeeklyIt is military housing and I had no keys to the home on that daySo why would I buy somethingAlso on the 01-09-me and my family were driving from North Carolina to California to execute military orders to go to [redacted] JapanWhere I live right nowThis is why I have a [redacted] and why it took me a long time to responedI took a look at the URL given by collection pros to dispute the dept and there is no where to dispute or explane anything on thereIt just say I owe them and a way to give them money and that they have audio recording of the customer agreeing to the terms and conditions of purchase.I would love to here that recordingSo far this company has not given a valed way to despute any alleged debtThey don't answer there phoneSo I called [redacted] Weekly's customer service a seconed timeAgain they have no record of me in there systemThey couldn't find my name or a account numberThey all know that collecton pros is a fraudulent company Final Business Response / [redacted] (4000, 9, 2015/06/24) */ Dear Customer, Collect Pros received your dispute letter dated 06/08/We have attempted to verify your debt with the prior debt holder Publishers Services but have not received the required information within a reasonable period of timeTherefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect ProsYou may disregard the notice we sentYou will not receive anything further from usOur apologies for any inconvenience this may have caused you If you have any questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service Final Consumer Response / [redacted] (2000, 11, 2015/06/27) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response / [redacted] (1000, 5, 2015/05/27) */ Dear Revdex.com, We received your inquiry to Collect ProsIt appears the customer has a dispute regarding the notice they received from usThe easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain their particular circumstancesWe will respond within hours Thank you for your efforts Best regards, Collect Pros Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/05/29) */ (The consumer indicated he/she DID NOT accept the response from the business.) They are not saying anythingI have never ordered this magazine and will not pay for something that is not my billNot only have I not ordered this magazine, but I have never received a bill from anyone before hearing this bull for Collect ProsThey either have the wrong person or it is a scam to get money out of old people Final Business Response / [redacted] (4000, 9, 2015/06/01) */ Dear CUSTOMER: Collect Pros received your dispute letter dated 05/27/We have attempted to verify your debt with the prior debt holder [redacted] but have not received the required information within a reasonable period of timeTherefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros.You may disregard the notice we sentYou will not receive anything further from usOur apologies for any inconvenience this may have caused you If you have any questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service Final Consumer Response / [redacted] (2000, 11, 2015/06/03) */ (The consumer indicated he/she ACCEPTED the response from the business.) I didn't owe this debt and they agree to cancel it

Initial Business Response / [redacted] (1000, 10, 2015/10/28) */ They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has therefore been closed and you owe nothingYour credit has not been affected, as nothing has been reported to a consumer credit agency We apologize for any inconvenience this may have caused you

Initial Business Response / [redacted] (1000, 5, 2015/05/28) */ Dear Revdex.com, We received your inquiry to Collect ProsIt appears the customer has a dispute regarding the notice they received from usThe easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain their particular circumstancesWe will respond within hours Thank you for your efforts Best regards, Collect Pros Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/06/02) */ (The consumer indicated he/she DID NOT accept the response from the business.) Connect pro wants the account number of the notice, there is no account number only the following reference number Reference # [redacted] This is not a valid debt and I hope this will resolve the matter Thank you [redacted] Final Business Response / [redacted] (4000, 9, 2015/06/02) */ Dear customer, Collect Pros received your dispute letter dated 05/28/We have attempted to verify your debt with the prior debt holder [redacted] but have not received the required information within a reasonable period of timeTherefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect ProsYou may disregard the notice we sentYou will not receive anything further from usOur apologies for any inconvenience this may have caused you If you have any questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service Final Consumer Response / [redacted] (2000, 11, 2015/06/03) */ (The consumer indicated he/she ACCEPTED the response from the business.) Collect pros advised efforts to collect this debt is being terminated because the debt cannot be verified by the debt holder

Initial Business Response / [redacted] (1000, 5, 2015/10/28) */ Collect Pros will be sending correspondence to the consumer to settle the file and close it out

Initial Business Response / [redacted] (1000, 5, 2016/02/14) */ Our records indicate that the customer purchased this product online from IP [redacted] on 9/21/Order ID was [redacted] They account was opened on a VISA with the last four digits of ***, with an expiration date of 8/The confirmation email on account is [redacted] The original order was a trial, but the agreement stated that after the trail period, unless they called to cancel, the manufacturer was going to bill them for the full cost of the productThey did so and their credit card on file was unable to process for that amountAnd subsequently, the file went to collections Do they recall this purchase?

Initial Business Response / [redacted] (1000, 5, 2016/06/07) */ Collect Pros spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency We apologize for any inconvenience this may have caused you

Initial Business Response / [redacted] (1000, 5, 2015/06/10) */ Dear Revdex.com, We received your inquiry to Collect ProsIt appears the customer has a dispute regarding the notice they received from usThe easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain their particular circumstances.We will respond within hours Thank you for your efforts Best regards, Collect Pros

Initial Business Response / [redacted] (1000, 5, 2016/06/21) */ Dear [redacted] , We have located your reference number Your file was turned over to collections because [redacted] Eye $ [redacted] Skin $was unable to bill your credit card for the retail amount for the trial product sent Your order was placed online from IP Address [redacted] on 01/16/05:59:AM and your order number was [redacted] The account was opened on a [redacted] with the last four digits of ***, with an expiration date of [redacted] Your original order was a trial with tracking number [redacted] , but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the productThey did so and your credit card on file was unable to process for the amount of $Subsequently, your file went to collections We look forward to working with you to resolve this debt promptly and professionallyFor your convenience you can make a secure payment online today by using the following pay now buttonAlternatively, you can mail in a payment using the payment coupon received in your notice by mailTo dispute this debt by mail, please reference your notice for instructionsPlease be advised that there may be consequences for non-payment of a legitimate debtThis Firm is a Debt CollectorThis is an attempt to collect a debt and any information obtained will be used for that purpose Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/06/21) */ (The consumer indicated he/she DID NOT accept the response from the business.) If my original order was for a trial, what exactly did I pay for initially Was I to try the lotion and then return it, or cancel the trial as to not receive more of the product? I am being charged for what? I received trial size items that in no way are worth almost $ When there is a trial, usually there is a continuation of service after the trial to substantiate further charges I haven't received any additional items to warrant any additional charges This makes no sense and it is absolutely not a legitimate debt Why would you send me a trial of something only to charge me the "complete price" months later for the same trial size items? Who would agree to that? Its not reasonable And its a fraud!! Not to mention that the quality of the items I received was horribleThere is nothing specially formulated about either of those products Completely bogus items and bogus charges!!! Along with the thousands of victims who have posted complaints online about this bogus "collection agency", I am very displeased with the actions that have been taken so far Final Consumer Response / [redacted] (2000, 18, 2016/07/13) */ (The consumer indicated he/she ACCEPTED the response from the business.) I am satisfied that the debt will not be pursued further per Collect Pros response Final Business Response / [redacted] (1000, 16, 2016/07/13) */ Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you However, after reviewing your dispute letter we have decided that future collection activity will not be necessary on your account Therefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you If you have any further questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service

Initial Business Response / [redacted] (1000, 8, 2016/03/30) */ Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you However, after reviewing your dispute letter we have decided that future collection activity will not be necessary on your account Therefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you If you have any further questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service Initial Consumer Rebuttal / [redacted] (2000, 10, 2016/04/07) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response / [redacted] (1000, 6, 2015/05/22) */ Dear Revdex.com, We received your inquiry to Collect ProsIt appears the customer has a dispute regarding the notice they received from usThe easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain their particular circumstancesWe will respond within hours Thank you for your efforts Best regards, Collect Pros Initial Consumer Rebuttal / [redacted] (3000, 8, 2015/05/26) */ (The consumer indicated he/she DID NOT accept the response from the business.) They have yet to address the issue so there is nothing to accept or reject Final Consumer Response / [redacted] (2000, 12, 2015/05/28) */ (The consumer indicated he/she ACCEPTED the response from the business.) This resolution is the one I requestedThank you to Collect Pros for responding so quickly and dropping attempts to collect the debt Final Business Response / [redacted] (4000, 10, 2015/05/28) */ Dear CUSTOMER: Collect Pros received your dispute letter dated 05/22/We have attempted to verify your debt with the prior debt holder [redacted] Magazines but have not received the required information within a reasonable period of time Therefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect ProsYou may disregard the notice we sentYou will not receive anything further from usOur apologies for any inconvenience this may have caused youIf you have any questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service

Initial Business Response / [redacted] (1000, 5, 2016/01/27) */ Our records indicate that the customer purchased this product online from IP on 9/27/Order ID was [redacted] They account was opened on a Visa with the last four digits of ***, with an expiration date of [redacted] The original order was a trial, but the agreement stated that after the trail period, unless they called to cancel, the manufacturer was going to bill them for the full cost of the productThey did so and their credit card on file was unable to process for that amountAnd subsequently, the file went to collections Do they recall this purchase?

Initial Business Response / [redacted] (1000, 5, 2015/11/11) */ We spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency We apologize for any inconvenience this may have caused you