Collect Pros, LLC

Initial Business Response / [redacted] (1000, 5, 2016/07/12) */ Dear [redacted] , We have located your reference number Your file was turned over to collections because [redacted] was unable to bill your credit card for the retail amount for the trial product sentYour order was placed online from IP Address [redacted] on 11/18/04:04:AM and your order number was [redacted] The account was opened on a Visa with the last four digits of ***, with an expiration date of [redacted] Your original order was a trial with tracking number [redacted] , but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the productThey did so and your credit card on file was unable to process for the amount of $Subsequently, your file went to collections We look forward to working with you to resolve this debt promptly and professionallyFor your convenience you can make a secure payment online today by using the following pay now buttonAlternatively, you can mail in a payment using the payment coupon received in your notice by mailTo dispute this debt by mail, please reference your notice for instructionsPlease be advised that there may be consequences for non-payment of a legitimate debtThis Firm is a Debt CollectorThis is an attempt to collect a debt and any information obtained will be used for that purpose Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/07/21) */ (The consumer indicated he/she DID NOT accept the response from the business.) I called to cancel, and could not get through with the number that was providedAt this point I felt it was a scam and reported it to my credit card companyThey agreed, canceled my credit card so I would not be charged I do not owe this company anything, as I tried to cancel and couldn'tI want my name removed from this attempt to collect a debt Final Business Response / [redacted] (4000, 9, 2016/07/22) */ Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you However, after reviewing your dispute letter we have decided that future collection activity will not be necessary on your account Therefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you If you have any further questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service Final Consumer Response / [redacted] (2000, 11, 2016/07/23) */ (The consumer indicated he/she ACCEPTED the response from the business.) Thank you

Initial Business Response / [redacted] (1000, 5, 2016/06/21) */ Dear [redacted] , We have located your reference number Your file was turned over to collections because [redacted] $ [redacted] Skin $was unable to bill your credit card for the retail amount for the trial product sentYour order was placed online from IP Address [redacted] on 02/13/06:11:AM and your order number was [redacted] The account was opened on a Visa with the last four digits of ***, with an expiration date of *** Your original order was a trial with tracking number [redacted] , but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the productThey did so and your credit card on file was unable to process for the amount of $Subsequently, your file went to collections We look forward to working with you to resolve this debt promptly and professionallyFor your convenience you can make a secure payment online today by using the following pay now buttonAlternatively, you can mail in a payment using the payment coupon received in your notice by mailTo dispute this debt by mail, please reference your notice for instructionsPlease be advised that there may be consequences for non-payment of a legitimate debtThis Firm is a Debt CollectorThis is an attempt to collect a debt and any information obtained will be used for that purpose Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/06/26) */ (The consumer indicated he/she DID NOT accept the response from the business.) At no time was it clearly stated that if I didn't take specific action to cancel the trial before the day period expired, I would be on the hook for an on going subscription [redacted] Customer Care could not provide me with evidence that I agreed to any $I agreed to only an amount less than $for shipping/handling I want this matter with [redacted] and Collect Pros to end with no further payment or harassment Final Business Response / [redacted] (1000, 16, 2016/07/13) */ Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you However, after reviewing your dispute letter we have decided that future collection activity will not be necessary on your accountTherefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you If you have any further questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service

Initial Business Response / [redacted] (1000, 5, 2016/06/07) */ Dear [redacted] , We have located your reference number Your file was turned over to collections because [redacted] $ [redacted] $was unable to bill your credit card for the retail amount for the trial product sent Your order was placed online from IP Address on 02/25/04:54:AM and your order number was The account was opened on a Visa with the last four digits of 8545, with an expiration date of Your original order was a trial with tracking number [redacted] , but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the productThey did so and your credit card on file was unable to process for the amount of $Subsequently, your file went to collections We look forward to working with you to resolve this debt promptly and professionallyFor your convenience you can make a secure payment online today by using the following pay now buttonAlternatively, you can mail in a payment using the payment coupon received in your notice by mailTo dispute this debt by mail, please reference your notice for instructionsPlease be advised that there may be consequences for non-payment of a legitimate debtThis Firm is a Debt CollectorThis is an attempt to collect a debt and any information obtained will be used for that purpose Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/06/07) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have never purchase or received any products from this companyI have never even heard of the products that they are stating I received a free trial fromTherefore I will not be making any payment to this companyI have research to this and there are several other complaints from people with the same exact products that they did not purchase eitherI feel this is very much a scamI will not be sending any money to them Final Consumer Response / [redacted] (4200, 15, 2016/06/09) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have never purchase or received any products from this companyI have never even heard of the products that they are stating I received a free trial fromTherefore I will not be making any payment to this companyI have research to this and there are several other complaints from people with the same exact products that they did not purchase eitherI feel this is very much a scamI will not be sending any money to them Final Business Response / [redacted] (4000, 13, 2016/06/09) */ Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you However, after reviewing your dispute letter we have decided that future collection activity will not be necessary on your account Therefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you If you have any further questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service

Initial Business Response / [redacted] (1000, 5, 2015/10/28) */ I am not sure why this customer reached out to Revdex.com firstWe show no record of calling Collect Pros to dispute the debtWe have an automated system to dispute the debt and that is online at www.collectpros.com/disputeWe have snet this consumer an email and instructed her how to file a written dipute Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/11/02) */ (The consumer indicated he/she DID NOT accept the response from the business.) Collect Pros' "automatic system to dispute the debt" is bogusThe link Connect Pros provided, www.collectpros.com/dispute, after being filled with the reference number, leads to a page saying they have concluded this debt is correctThe only option on the page is a button saying "pay now"There is no choice given to dispute the debt Final Consumer Response / [redacted] (2000, 11, 2015/11/04) */ (The consumer indicated he/she ACCEPTED the response from the business.) Since they acknowledge that I owe nothing and apologize for the inconvenience to me, I do not want to spend any more time on this matterThat said, however, I think it was dishonest of them to provide a bogus link for a supposed "automatic system to dispute the debt", with the link leading to a page stating they have researched this debt and concluded it to be valid, and providing only a "pay now" optionThis seems to me to be a way of trapping vulnerable seniors into paying what they don't oweThus, I still think they are a committing fraud and deserve an F rating Final Business Response / [redacted] (4000, 9, 2015/11/04) */ I spoke with the manufacturer who placed your account into collectionsThey confirmed receipt of the returned product and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has therefore been closed and you owe nothingYour credit has not been affected, as nothing has been reported to a consumer credit agency We apologize for any inconvenience this may have caused you

Initial Business Response / [redacted] (1000, 5, 2015/11/16) */ I spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency We apologize for any inconvenience this may have caused you Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/11/17) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response / [redacted] (1000, 5, 2016/02/09) */ Collect Pros spoke with the manufacturer who placed your account into collectionsThey confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has therefore been closed and you owe nothingYour credit has not been affected, as nothing has been reported to a consumer credit agency We apologize for any inconvenience this may have caused you Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/02/10) */ (The consumer indicated he/she ACCEPTED the response from the business.) I do not owe the original company, nor Collect Pros, any moneyTherefore, I accept their response

Initial Business Response / [redacted] (1000, 8, 2016/02/08) */ Our records indicate that the customer purchased this product online from IP [redacted] on 7/27/Order ID was [redacted] They account was opened on a VISA with the last four digits of ***, with an expiration date of *** The original order was a trial, but the agreement stated that after the trail period, unless they called to cancel, the manufacturer was going to bill them for the full cost of the productThey did so and their credit card on file was unable to process for that amountAnd subsequently, the file went to collections Do they recall this purchase? Initial Consumer Rebuttal / [redacted] (3000, 10, 2016/02/09) */ (The consumer indicated he/she DID NOT accept the response from the business.) I am being charged $for a "subscription" product I did not receiveAlso that would make this product well over $with original purchase amountReverse this from collection or I will seek counsel Final Business Response / [redacted] (4000, 12, 2016/02/09) */ Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you However, after reviewing your dispute letter we have decided that future collection activity will not be necessary on your accountTherefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you If you have any further questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service Final Consumer Response / [redacted] (2000, 14, 2016/02/10) */ (The consumer indicated he/she ACCEPTED the response from the business.) Thank you

Initial Business Response / [redacted] (1000, 10, 2016/01/28) */ Collect Pros spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency We apologize for any inconvenience this may have caused you

Initial Business Response / [redacted] (1000, 5, 2015/05/28) */ Dear Revdex.com, We received your inquiry to Collect ProsIt appears the customer has a dispute regarding the notice they received from usThe easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain their particular circumstancesWe will respond within hours Thank you for your efforts Best regards, Collect Pros Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/05/29) */ (The consumer indicated he/she DID NOT accept the response from the business.) I did fill out a dispute online, I am still waiting on a responseI contacted Entertainment Weekly directly and they confirmed that Collect Pro is not an authorized agency and to disregard the billing noticeHowever, I want to make sure this scammers stop doing this and delete my information from their mailing listAny further mail from this company will be consider as a harassment Thank you Final Consumer Response / [redacted] (2000, 11, 2015/06/01) */ (The consumer indicated he/she ACCEPTED the response from the business.) Final Business Response / [redacted] (4000, 9, 2015/06/01) */ Dear CUSTOMER: Collect Pros received your dispute letter dated 05/28/We have attempted to verify your debt with the prior debt holder Publishers Services but have not received the required information within a reasonable period of timeTherefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect ProsYou may disregard the notice we sentYou will not receive anything further from usOur apologies for any inconvenience this may have caused you If you have any questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service

Initial Business Response / [redacted] (1000, 5, 2015/10/28) */ I spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency We apologize for any inconvenience this may have caused you Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/10/29) */ (The consumer indicated he/she ACCEPTED the response from the business.) Thank you Revdex.com

Initial Business Response / [redacted] (1000, 5, 2016/03/30) */ Please inform the consumer that Collect Pros nor the manufacturer was aware that the customer card was used fraudulently Therefore, per USCS §1692(c)(1) we are advising them that any further efforts to collect on this debt are being terminated by Collect Pros They may discard the notice we sentOur apologies for any inconvenience this may have caused you If you have any further questions regarding this letter, they may contact us at the address above or at [email protected] Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/03/31) */ (The consumer indicated he/she ACCEPTED the response from the business.) I except because they are terminating their collection and my credit will NOT be affected by this

Initial Business Response / [redacted] (1000, 10, 2016/03/10) */ Our records indicate that the customer purchased this product online from IP [redacted] on 8/13/Order ID was [redacted] The account was opened on a MasterCard with the last four digits of ***The confirmation email on account is [redacted] The original order was a trial, but the agreement stated that after the trail period, unless they called to cancel, the manufacturer was going to bill them for the full cost of the productThey did so and their credit card on file was unable to process for that amountAnd subsequently, the file went to collections Do they recall this purchase? Initial Consumer Rebuttal / [redacted] (3000, 16, 2016/03/22) */ Please see document online

Initial Business Response / [redacted] (1000, 8, 2016/02/11) */ Collect Pros spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency We apologize for any inconvenience this may have caused you

Initial Business Response / [redacted] (1000, 5, 2016/03/30) */ Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you However, after reviewing your dispute letter we have decided that future collection activity will not be necessary on your account Therefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you If you have any further questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/03/31) */ (The consumer indicated he/she ACCEPTED the response from the business.) Thank you for the help

Initial Business Response / [redacted] (1000, 5, 2015/05/28) */ Dear CUSTOMER: Collect Pros received your dispute letter dated 5/26/We have attempted to verify your debt with the prior debt holder Publishers Services but have not received the required information within a reasonable period of timeTherefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect ProsYou may disregard the notice we sentOur apologies for any inconvenience this may have caused youIf you have any questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/05/28) */ (The consumer indicated he/she ACCEPTED the response from the business.) Collect Pros has agreed to terminate any further efforts to collect on this debt and apologies for any inconvenience I consider the matter closed and accept their statement

Initial Business Response / [redacted] (1000, 5, 2016/04/06) */ We have located your reference number Your file was turned over to collections because hookupcloud.com was unable to bill your credit card for the retail amount for the trial product sentYour order was placed online from IP Address [redacted] on 04/08/07:31:PM and your order number was [redacted] The account was opened on a Visa with the last four digits of [redacted] Your original order was a trial, but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the productThey did so and your credit card on file was unable to process for the amount of $Subsequently, your file went to collections

Initial Business Response / [redacted] (1000, 8, 2016/02/11) */ Collect Pros spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency We apologize for any inconvenience this may have caused you Initial Consumer Rebuttal / [redacted] (2000, 10, 2016/02/11) */ (The consumer indicated he/she ACCEPTED the response from the business.) I am very happy the resultThank you so much Revdex.comNow I know I should check with Revdex.com first before I deal with any company Thanks again

Initial Business Response / [redacted] (1000, 5, 2015/06/04) */ Dear Revdex.com, We received your inquiry to Collect ProsIt appears the customer has a dispute regarding the notice they received from usThe easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain their particular circumstancesWe will respond within hours Thank you for your efforts Best regards, Collect Pros

Initial Business Response / [redacted] (1000, 5, 2016/06/21) */ Dear [redacted] , We have located your reference number Your file was turned over to collections because [redacted] Eye $ [redacted] Skin $was unable to bill your credit card for the retail amount for the trial product sentYour order was placed online from IP Address [redacted] on 02/16/06:10:AM and your order number was [redacted] The account was opened on a [redacted] with the last four digits of ***, with an expiration date of [redacted] Your original order was a trial with tracking number [redacted] , but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the productThey did so and your credit card on file was unable to process for the amount of $Subsequently, your file went to collections We look forward to working with you to resolve this debt promptly and professionallyFor your convenience you can make a secure payment online today by using the following pay now buttonAlternatively, you can mail in a payment using the payment coupon received in your notice by mailTo dispute this debt by mail, please reference your notice for instructionsPlease be advised that there may be consequences for non-payment of a legitimate debtThis Firm is a Debt CollectorThis is an attempt to collect a debt and any information obtained will be used for that purpose

Initial Business Response / [redacted] (1000, 5, 2015/05/27) */ Dear Revdex.com, We received your inquiry to Collect ProsIt appears the customer has a dispute regarding the notice they received from usThe easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain their particular circumstancesWe will respond within hours Thank you for your efforts Best regards, Collect Pros Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/05/28) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have tried to go to the website cannot find where to disputeThey contacted me with information, so they know it was sent to collect debt that I do not oweReference number: [redacted] Final Consumer Response / [redacted] (2000, 11, 2015/06/01) */ (The consumer indicated he/she ACCEPTED the response from the business.) WOULD LIKE TO MAKE SURE THIS DOES NOT EFFECT MY CREDIT SCORE Final Business Response / [redacted] (4000, 9, 2015/06/01) */ Dear CUSTOMER: Collect Pros received your dispute letter dated 05/27/We have attempted to verify your debt with the prior debt holder [redacted] but have not received the required information within a reasonable period of timeTherefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect ProsYou may disregard the notice we sentYou will not receive anything further from usOur apologies for any inconvenience this may have caused you If you have any questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service