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Collect Pros, LLC

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Collect Pros, LLC Reviews (801)

Initial Business Response / [redacted] (1000, 5, 2016/04/15) */ Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you However, after reviewing your dispute letter we have decided that future collection activity will not be necessary on your accountTherefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you If you have any further questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/04/15) */ (The consumer indicated he/she ACCEPTED the response from the business.) "However, after reviewing your dispute letter we have decided that future collection activity will not be necessary on your accountTherefore, per xxxxxxx*) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros." This is what I call a more than satisfactory actionI appreciate Revdex.com interceding

Initial Business Response / [redacted] (1000, 5, 2016/02/05) */ Collect Pros spoke with the manufacturer who placed your account into collectionsThey confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has therefore been closed and you owe nothingYour credit has not been affected, as nothing has been reported to a consumer credit agency We apologize for any inconvenience this may have caused you

Initial Business Response / [redacted] (1000, 8, 2016/02/11) */ Collect Pros spoke with the manufacturer who placed your account into collectionsThey confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has therefore been closed and you owe nothingYour credit has not been affected, as nothing has been reported to a consumer credit agency We apologize for any inconvenience this may have caused you

Initial Business Response / [redacted] (1000, 5, 2015/05/27) */ Dear Revdex.com, We received your inquiry to Collect ProsIt appears the customer has a dispute regarding the notice they received from usThe easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain their particular circumstancesWe will respond within hours Thank you for your efforts Best regards, Collect Pros Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/05/28) */ (The consumer indicated he/she DID NOT accept the response from the business.) No resolution has occurredThe company is looking into the complaint? Final Business Response / [redacted] (4000, 9, 2015/05/28) */ Dear CUSTOMER: Collect Pros received your dispute letter dated 05/27/We have attempted to verify your debt with the prior debt holder [redacted] but have not received the required information within a reasonable period of time Therefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect ProsYou may disregard the notice we sentYou will not receive anything further from us Our apologies for any inconvenience this may have caused youIf you have any questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service Final Consumer Response / [redacted] (2000, 11, 2015/05/29) */ (The consumer indicated he/she ACCEPTED the response from the business.) I accept the proposed resolution since any further efforts to collect on this debt are being terminated

Initial Business Response / [redacted] (1000, 5, 2015/06/02) */ Dear Revdex.com, We received your inquiry to Collect ProsIt appears the customer has a dispute regarding the notice they received from usThe easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain their particular circumstancesWe will respond within hours Thank you for your efforts Best regards, Collect Pros Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/06/02) */ (The consumer indicated he/she DID NOT accept the response from the business.) I did that and haven't received any communication from them by phone or mailLike I said, I don't know who these people are, have never ordered any magazine and especially something for over $300, who does that? They need to contact me by phone and show me what info they have that says I ordered thisThere is no account number, it states a Reference Number which I provided already, it's [redacted] This is all the info I have on a letter dated 5/18, no other info other than to pay by mail, internet and you can't get thru to anyone by phone or internet Final Consumer Response / [redacted] (2000, 12, 2015/06/04) */ (The consumer indicated he/she ACCEPTED the response from the business.) Final Business Response / [redacted] (4000, 10, 2015/06/04) */ Dear Customer, Collect Pros received your dispute letter dated 06/02/We have attempted to verify your debt with the prior debt holder [redacted] Magazines but have not received the required information within a reasonable period of time Therefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect ProsYou may disregard the notice we sentYou will not receive anything further from usOur apologies for any inconvenience this may have caused youIf you have any questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service

Initial Business Response / [redacted] (1000, 5, 2015/05/28) */ Dear Revdex.com, We received your inquiry to Collect ProsIt appears the customer has a dispute regarding the notice they received from usThe easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain their particular circumstancesWe will respond within hours Thank you for your efforts Best regards, Collect Pros Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/05/29) */ (The consumer indicated he/she DID NOT accept the response from the business.) I do not accept thisI don't know how they got my information and I am not sharing more informationI tried calling the number provided on the bill and got a recording to go online and payI don't owe thisWeb just says it's valid Final Consumer Response / [redacted] (2000, 11, 2015/06/01) */ (The consumer indicated he/she ACCEPTED the response from the business.) I will accept thisI don't know who [redacted] Magazines is eitherBut since collect pros has terminated their attempts to collect this I will not persue any further either Final Business Response / [redacted] (4000, 9, 2015/06/01) */ Dear CUSTOMER: Collect Pros received your dispute letter dated 05/27/We have attempted to verify your debt with the prior debt holder [redacted] Magazines but have not received the required information within a reasonable period of time Therefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect ProsYou may disregard the notice we sentYou will not receive anything further from usOur apologies for any inconvenience this may have caused youIf you have any questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service

Initial Business Response / [redacted] (1000, 5, 2015/07/06) */ Dear Revdex.com, We received your inquiry to Collect ProsIt appears the customer has a dispute regarding the notice they received from usThe easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain their particular circumstancesWe will respond within hours Thank you for your efforts Best regards, Collect Pros Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/07/06) */ (The consumer indicated he/she DID NOT accept the response from the business.) I don't want to have to go on their website and provide ANY personal information to themI simply want them to show the validity of this "debt." When I went onto their website today at www.collectpros/dispute and entered the ref #, a screen comes up saying the debt has been verified and that I purchased this in August There is no way to explain your circumstances either like they said I couldUnless it is identify theft, this is NOT TRUE!! Final Business Response / [redacted] (4000, 9, 2015/07/07) */ Dear Customer, Collect Pros received your dispute letter dated 07/03/We have attempted to verify your debt with the prior debt holder [redacted] Magazines but have not received the required information within a reasonable period of time Therefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect ProsYou may disregard the notice we sentYou will not receive anything further from usOur apologies for any inconvenience this may have caused youIf you have any questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service

Initial Business Response / [redacted] (1000, 5, 2016/07/12) */ Collect Pros spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency We apologize for any inconvenience this may have caused you Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/07/13) */ (The consumer indicated he/she ACCEPTED the response from the business.) Since collect pros has supposedly contacted the company billing me and stating that this company had mistakenly billed me through the collect pro companyThey have agreed to drop the charges billed through collect pros.if any more harassment comes from this company I will again report it to the Revdex.comThank you very much

Initial Business Response / [redacted] (1000, 5, 2015/05/27) */ Dear Revdex.com, We received your inquiry to Collect ProsIt appears the customer has a dispute regarding the notice they received from usThe easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain their particular circumstancesWe will respond within hours Thank you for your efforts Best regards, Collect Pros Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/05/28) */ (The consumer indicated he/she DID NOT accept the response from the business.) As I said before, I do not owe money to [redacted] magazineI never ordered or purchased this magazineThis company is trying to make me pay for something I never receivedI want to be removed from their list and cleared of this statement Final Business Response / [redacted] (4000, 9, 2015/06/01) */ Dear CUSTOMER: Collect Pros received your dispute letter dated 05/27/We have attempted to verify your debt with the prior debt holder [redacted] but have not received the required information within a reasonable period of timeTherefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect ProsYou may disregard the notice we sentYou will not receive anything furtherOur apologies for any inconvenience this may have caused you If you have any questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service Final Consumer Response / [redacted] (2000, 11, 2015/06/02) */ (The consumer indicated he/she ACCEPTED the response from the business.) I accept that they will terminate the collection of a debt I never owedI hope this does not ever happen to me or anyone else again

Initial Business Response / [redacted] (1000, 5, 2016/10/17) */ Collect Pros spoke with the manufacturer who placed your account into collectionsThey confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has therefore been closed and you owe nothingYour credit has not been affected, as nothing has been reported to a consumer credit agency We apologize for any inconvenience this may have caused you Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/10/17) */ (The consumer indicated he/she ACCEPTED the response from the business.) I accept the response due to I have the paperwork that I cancelled at the end of the trail periodI spoke with the company last night and they had the same information as I did in my recordsThanks for getting such a quick response from Collection Pros

Initial Business Response / [redacted] (1000, 5, 2015/05/27) */ Dear Revdex.com, We received your inquiry to Collect ProsIt appears the customer has a dispute regarding the notice they received from usThe easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain their particular circumstancesWe will respond within hours Thank you for your efforts Best regards, Collect Pros

Initial Business Response / [redacted] (1000, 5, 2016/10/07) */ Collect Pros spoke with the manufacturer who placed your account into collections They confirmed receipt of the returned product and let Collect Pros know that they submitted your account to our agency incorrectly Your file has therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency We apologize for any inconvenience this may have caused you

Initial Business Response / [redacted] (1000, 5, 2016/06/21) */ Collect Pros spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency We apologize for any inconvenience this may have caused you Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/06/21) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response / [redacted] (1000, 5, 2015/06/16) */ Dear Revdex.com, We received your inquiry to Collect ProsIt appears the customer has a dispute regarding the notice they received from usThe easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain their particular circumstancesWe will respond within hours Thank you for your efforts Best regards, Collect Pros

Initial Business Response / [redacted] (1000, 8, 2016/07/28) */ Collect Pros spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency We apologize for any inconvenience this may have caused you Initial Consumer Rebuttal / [redacted] (2000, 10, 2016/07/29) */ (The consumer indicated he/she ACCEPTED the response from the business.) Final Consumer Response / [redacted] (2000, 17, 2016/08/08) */ (The consumer indicated he/she ACCEPTED the response from the business.) Final Business Response / [redacted] (1000, 15, 2016/08/08) */ Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you However, after reviewing your dispute letter we have decided that future collection activity will not be necessary on your account Therefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you If you have any further questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service

Initial Business Response / [redacted] (1000, 5, 2016/07/22) */ Dear [redacted] , We have located your reference number Your file was turned over to collections because [redacted] $ [redacted] $was unable to bill your credit card for the retail amount for the trial product sentYour order was placed online from IP Address [redacted] on 10/11/03:14:AM and your order number was [redacted] The account was opened on a Visa with the last four digits of ***, with an expiration date of [redacted] Your original order was a trial with tracking number [redacted] but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the productThey did so and your credit card on file was unable to process for the amount of $Subsequently, your file went to collections We look forward to working with you to resolve this debt promptly and professionallyFor your convenience you can make a secure payment online today by using the following pay now buttonAlternatively, you can mail in a payment using the payment coupon received in your notice by mailTo dispute this debt by mail, please reference your notice for instructionsPlease be advised that there may be consequences for non-payment of a legitimate debtThis Firm is a Debt CollectorThis is an attempt to collect a debt and any information obtained will be used for that purpose

Initial Business Response / [redacted] (1000, 8, 2015/11/09) */ Collect Pros will contact the consumer directly regarding the dispute Initial Consumer Rebuttal / [redacted] (3000, 10, 2015/11/09) */ (The consumer indicated he/she DID NOT accept the response from the business.) I wish to not be contacted by this fraud companyThey are stating I owe money on fraudulent charges that my credit card company can prove

Initial Business Response / [redacted] (1000, 5, 2016/01/15) */ Our records indicate that the customer purchased this product online from [redacted] on 3/17/Order ID was [redacted] The original order was a trial, but the agreement stated that after the trail period, unless they called to cancel, the manufacturer was going to bill them for the full cost of the productThey did so and their credit card on file was unable to process for that amountAnd subsequently, the file went to collections Do they recall this purchase? Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/01/25) */ (The consumer indicated he/she DID NOT accept the response from the business.) I never received this product Final Business Response / [redacted] (4000, 9, 2016/01/25) */ Collect Pros spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency We apologize for any inconvenience this may have caused you Final Consumer Response / [redacted] (2000, 11, 2016/02/04) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response / [redacted] (1000, 5, 2016/06/21) */ Collect Pros spoke with the manufacturer who placed your account into collectionsThey confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has therefore been closed and you owe nothingYour credit has not been affected, as nothing has been reported to a consumer credit agency We apologize for any inconvenience this may have caused you Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/06/21) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response / [redacted] (1000, 8, 2016/02/15) */ Collect Pros spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency We apologize for any inconvenience this may have caused you

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Address: PO Box 4133, Woburn, Massachusetts, United States, 01888-4133

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