Collect Pros, LLC

Initial Business Response / [redacted] (1000, 10, 2015/10/28) */ Contact Name and Title: [redacted] , Manager Contact Phone: 877-400- We are unable to Find [redacted] in our CRM systemThis is product we collect forWould it be possible to get his reference number? With that I can investigate the claim

Initial Business Response / [redacted] (1000, 8, 2016/04/26) */ Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you However, after reviewing your dispute letter we have decided that future collection activity will not be necessary on your accountTherefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you If you have any further questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service Initial Consumer Rebuttal / [redacted] (2000, 10, 2016/04/30) */ (The consumer indicated he/she ACCEPTED the response from the business.) I am happy to know that it will not affect my creditI am concerned that others may fall for this approach that seemingly only allows the option of paying the debt since it is not possible to speak to an actual person from any of the information providedIt is however possible to pay this debt by phone, mail, credit card, money order, etc., etc., etcAgain, I am happy with the resolution and I am more resolute than ever not to EVER sign up for any "free" samples ( [redacted] or others) that require a credit card number for "shipping and handling" purposes

Initial Business Response / [redacted] (1000, 5, 2016/06/21) */ Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you However, after reviewing your dispute letter we have decided that future collection activity will not be necessary on your accountTherefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you If you have any further questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service

Initial Business Response / [redacted] (1000, 5, 2016/07/12) */ Dear [redacted] , We have located your reference number Your file was turned over to collections because [redacted] was unable to bill your credit card for the retail amount for the trial product sentYour order was placed online from IP Address [redacted] on 11/22/04:07:AM and your order number was [redacted] The account was opened on a Visa with the last four digits of ***, with an expiration date of [redacted] Your original order was a trial with tracking number [redacted] , but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the productThey did so and your credit card on file was unable to process for the amount of $Subsequently, your file went to collections We look forward to working with you to resolve this debt promptly and professionallyFor your convenience you can make a secure payment online today by using the following pay now buttonAlternatively, you can mail in a payment using the payment coupon received in your notice by mailTo dispute this debt by mail, please reference your notice for instructionsPlease be advised that there may be consequences for non-payment of a legitimate debtThis Firm is a Debt CollectorThis is an attempt to collect a debt and any information obtained will be used for that purpose

Initial Business Response / [redacted] (1000, 5, 2016/01/13) */ [redacted] , records indicate that you purchased this product online from IP [redacted] on 10/12/Order ID was [redacted] They account was opened on a MasterCard with the last four digits of 2852, with an expiration date of 7/ The original order was a trial, but the agreement stated that after the trail period, unless they called to cancel, the manufacturer was going to bill them for the full cost of the productThey did so and their credit card on file was unable to process for that amountAnd subsequently, the file went to collections Do they recall this purchase? Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/01/18) */ (The consumer indicated he/she DID NOT accept the response from the business.) This is how they take advantage of a lot of people and specially Senior CitizensI made a purchase and paid in fullApparently the sneaked into the text some kind of membership that one those note notice and would never agreed toThe they sell it on the penny on a dollar to someone like Collect ProsI will never agree to pay this charge and if they continue to do anything about it I will file with the General Attorney of our StateThese people should be reprimanded for their business practice

Initial Business Response / [redacted] (1000, 5, 2016/05/06) */ Dear [redacted] , We have located your reference number [redacted] Your file was turned over to collections because [redacted] was unable to bill your credit card for the retail amount for the trial product sentYour order was placed online from IP Address [redacted] on 02/21/04:38:PM and your order number was [redacted] The account was opened on a [redacted] with the last four digits of [redacted] Your original order was a trial, but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the productThey did so and your credit card on file was unable to process for the amount of $Subsequently, your file went to collections We look forward to working with you to resolve this debt promptly and professionallyFor your convenience you can make a secure payment online today by using the following pay now buttonAlternatively, you can mail in a payment using the payment coupon received in your notice by mailTo dispute this debt by mail, please reference your notice for instructionsPlease be advised that there may be consequences for non-payment of a legitimate debtThis Firm is a Debt CollectorThis is an attempt to collect a debt and any information obtained will be used for that purpose

Initial Business Response / [redacted] (1000, 5, 2016/07/12) */ Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you However, after reviewing your dispute letter we have decided that future collection activity will not be necessary on your account Therefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you If you have any further questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/07/16) */ (The consumer indicated he/she DID NOT accept the response from the business.) Although they resolved my NON existent collection they never did ANY of the thinks I asked for under "desired resolution." I want to know who and how they got my name! I'd like the Revdex.com to make it very aware to consumers that this company has an "F rating" and that they should be investigated by the State's Attorney General's office for fraud to MANY consumersI tried to do as they suggested and "contact them at the address above or at [email protected].", and got NO response Revdex.com needs to make sure that Collect Pros and the Company they are supposedly collecting for are stopped in their scamming practices I've read the other reviews and it's clear their intent it do just that Final Business Response / [redacted] (4000, 9, 2016/07/22) */ Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you However, after reviewing your dispute letter we have decided that future collection activity will not be necessary on your account Therefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you If you have any further questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service Final Consumer Response / [redacted] (4200, 11, 2016/07/26) */ (The consumer indicated he/she DID NOT accept the response from the business.) The company NEVER answered my questions They only replied with the same copied, "standard" answer they gave to begin with

Initial Business Response / [redacted] (1000, 8, 2016/02/15) */ Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you However, after reviewing your dispute letter we have decided that future collection activity will not be necessary on your accountTherefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you If you have any further questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service Initial Consumer Rebuttal / [redacted] (2000, 10, 2016/02/16) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response / [redacted] (1000, 5, 2016/06/07) */ Dear [redacted] We have located your reference number [redacted] Your file was turned over to collections because [redacted] Eye $ [redacted] Skin $was unable to bill your credit card for the retail amount for the trial product sentYour order was placed online from IP Address [redacted] on 02/27/05:16:AM and your order number was [redacted] The account was opened on a Mastercard with the last four digits of ***, with an expiration date of *** Your original order was a trial with tracking number [redacted] , but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the productThey did so and your credit card on file was unable to process for the amount of $Subsequently, your file went to collections We look forward to working with you to resolve this debt promptly and professionallyFor your convenience you can make a secure payment online today by using the following pay now buttonAlternatively, you can mail in a payment using the payment coupon received in your notice by mailTo dispute this debt by mail, please reference your notice for instructionsPlease be advised that there may be consequences for non-payment of a legitimate debtThis Firm is a Debt CollectorThis is an attempt to collect a debt and any information obtained will be used for that purpose

Initial Business Response / [redacted] (1000, 5, 2016/01/19) */ We spoke with the manufacturer who placed your account into collections They confirmed receipt of the returned product and let Collect Pros know that they submitted your account to our agency incorrectly Your file has therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency We apologize for any inconvenience this may have caused you

Initial Business Response / [redacted] (1000, 5, 2016/05/17) */ Collect Pros spoke with the manufacturer who placed your account into collectionsThey confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has therefore been closed and you owe nothingYour credit has not been affected, as nothing has been reported to a consumer credit agency We apologize for any inconvenience this may have caused you Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/05/19) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response / [redacted] (1000, 5, 2015/05/28) */ Dear CUSTOMER: Collect Pros received your dispute letter dated 02/27/2015.We have attempted to verify your debt with the prior debt holder Publishers Services but have not received the required information within a reasonable period of timeTherefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros.You may disregard the notice we sentYou will not receive anything further from usOur apologies for any inconvenience this may have caused you If you have any questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/05/28) */ (The consumer indicated he/she ACCEPTED the response from the business.) I accept it because they are dropping the fraud,ent claim

Initial Business Response / [redacted] (1000, 5, 2016/04/15) */ Dear [redacted] , We have located your reference number Your file was turned over to collections because Garcinia Health Max $Cleanse Blast $was unable to bill your credit card for the retail amount for the trial product sentYour order was placed online from IP Address on 02/01/05:07:AM and your order number was The account was opened on a Visa with the last four digits of 9101, with an expiration date of We sent the letter to the delivery address, not the billingIt is what you used online Your original order was a trial, but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the productThey did so and your credit card on file was unable to process for the amount of $Subsequently, your file went to collections We look forward to working with you to resolve this debt promptly and professionallyFor your convenience you can make a secure payment online today by using the following pay now buttonAlternatively, you can mail in a payment using the payment coupon received in your notice by mailTo dispute this debt by mail, please reference your notice for instructionsPlease be advised that there may be consequences for non-payment of a legitimate debt Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/04/18) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response / [redacted] (1000, 5, 2015/10/28) */ Collect Pros spoke with [redacted] and provided him the order ID, the IP address from where he ordered the product and the order dateNot sure why he then makes a Revdex.com complaintBut per the FDCPA he dispute was filed and we responded in under days Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/10/29) */ (The consumer indicated he/she DID NOT accept the response from the business.) Dear Sir or Madam, After I received the Courtesy Notice from Collect Pros, I've tried to contact the business several times, if not moreHowever, NO one answered my calls Collect Pros claiming that I spoke with anyone at Collect Pros is a lieI've never had a chance to talk to anyone at the business, because NO one answered my callsThe business automated phone only gave instruction as to how I may resolve and pay the money Collect Pros claiming that they provided me with the order ID is also a lieIt also has NOT provided me with IP address from where the product was from and the order date Again, I'd like to reiterate that I have NOT spoke with anyone at Collect ProsThey're lying [redacted] Final Consumer Response / [redacted] (2000, 12, 2015/10/29) */ Re: Case # [redacted] Dear ***, After my response to your email regarding response from Collect Pros, I was able to communicate with [redacted] , manager of Collect Pros, and resolved the issueI was told by him that his business will close the fileThank you for your kind assistance in resolving this matter Sincerely, [redacted] Final Business Response / [redacted] (4000, 9, 2015/10/29) */ We will reach out to [redacted] directly via phone and email to address his fileIn recognition to the FDCPA, we are unable to disclose any additional information that may be rebroadcasted on any Revdex.com site

Initial Business Response / [redacted] (1000, 5, 2015/05/28) */ Dear Revdex.com, We received your inquiry to Collect ProsIt appears the customer has a dispute regarding the notice they received from usThe easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain their particular circumstancesWe will respond within hours Thank you for your efforts Best regards, Collect Pros Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/05/28) */ (The consumer indicated he/she DID NOT accept the response from the business.) unless they can prove this is a valid claim, I am NOT sending them any kind of information.this company needs to be investigated for fraud

Initial Business Response / [redacted] (1000, 5, 2016/05/17) */ Dear [redacted] , We have located your reference number Your file was turned over to collections because [redacted] was unable to bill your credit card for the retail amount for the trial product sentYour order was placed online from IP Address [redacted] on 03/09/05:00:AM and your order number was [redacted] The account was opened on a Visa with the last four digits of [redacted] with an expiration date of [redacted] Your original order was a trial, but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the productThey did so and your credit card on file was unable to process for the amount of $Subsequently, your file went to collections We look forward to working with you to resolve this debt promptly and professionallyFor your convenience you can make a secure payment online today by using the following pay now buttonAlternatively, you can mail in a payment using the payment coupon received in your notice by mailTo dispute this debt by mail, please reference your notice for instructionsPlease be advised that there may be consequences for non-payment of a legitimate debtThis Firm is a Debt CollectorThis is an attempt to collect a debt and any information obtained will be used for that purpose

Initial Business Response / [redacted] (1000, 5, 2016/08/08) */ Collect Pros spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency We apologize for any inconvenience this may have caused you Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/08/08) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response / [redacted] (1000, 5, 2015/05/27) */ Dear Revdex.com, We received your inquiry to Collect ProsIt appears the customer has a dispute regarding the notice they received from usThe easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain their particular circumstancesWe will respond within hours Thank you for your efforts Best regards, Collect Pros Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/05/31) */ (The consumer indicated he/she DID NOT accept the response from the business.) I am NOT putting any personal information on this website for their company, any phone number I could fione answers at allI want this bogus charge which is a scam removed immediately and I am now going to file a compliant with the [redacted] State Attorney General, FTC, and contact any federal organization that will go after this companyThey need to be shut down for fraud!! Final Consumer Response / [redacted] (2000, 11, 2015/06/02) */ (The consumer indicated he/she ACCEPTED the response from the business.) Your company is a scam and people will not tolerate this type of fraud anymore!!! I will make sure the proper authorities investigate your actions and shut you downDo not ever contact me again or I will pursue legal action Final Business Response / [redacted] (4000, 9, 2015/06/02) */ Dear CUSTOMER: Collect Pros received your dispute letter dated 5/27/We have attempted to verify your debt with the prior debt holder [redacted] but have not received the required information within a reasonable period of timeTherefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect ProsYou may disregard the notice we sentYou will not receive anything further from usOur apologies for any inconvenience this may have caused you If you have any questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service

Initial Business Response / [redacted] (1000, 5, 2016/04/06) */ Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you However, after reviewing your dispute letter we have decided that future collection activity will not be necessary on your account Therefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you If you have any further questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service

Initial Business Response / [redacted] (1000, 5, 2016/04/12) */ We have located your reference number [redacted] Your file was turned over to collections because Cleanse Blast was unable to bill your credit card for the retail amount for the trial product sentYour order was placed online from IP Address [redacted] on 02/21/02:24:AM and your order number was [redacted] The account was opened on a Mastercard with the last four digits of ***, with an expiration date of [redacted] Your original order was a trial, but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the productThey did so and your credit card on file was unable to process for the amount of $Subsequently, your file went to collections Was your card possibly used fraudulently?