Collect Pros, LLC

Initial Business Response /* (1000, 5, 2016/05/17) */
Collect Pros spoke with the manufacturer who placed your account into collections. They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectly. Your file has...

therefore been closed and you owe nothing. Your credit has not been affected, as nothing has been reported to a consumer credit agency.
We apologize for any inconvenience this may have caused you.

Initial Business Response /* (1000, 5, 2015/05/27) */
Dear Revdex.com,
We received your inquiry to Collect Pros. It appears the customer has a dispute regarding the notice they received from us. The easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain...

their particular circumstances. We will respond within 72 hours.

Thank you for your efforts.

Best regards,
Collect Pros
Initial Consumer Rebuttal /* (3000, 7, 2015/05/31) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I am NOT putting any personal information on this website for their company, any phone number I could find-no one answers at all. I want this bogus charge which is a scam removed immediately and I am now going to file a compliant with the ** State Attorney General, FTC, and contact any federal organization that will go after this company. They need to be shut down for fraud!!
Final Consumer Response /* (2000, 11, 2015/06/02) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Your company is a scam and people will not tolerate this type of fraud anymore!!! I will make sure the proper authorities investigate your actions and shut you down. Do not ever contact me again or I will pursue legal action.
Final Business Response /* (4000, 9, 2015/06/02) */
Dear CUSTOMER:

Collect Pros received your dispute letter dated 5/27/2015. We have attempted to verify your debt with the prior debt holder [redacted] but have not received the required information within a reasonable period of time. Therefore, per 15 USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros. You may disregard the notice we sent. You will not receive anything further from us. Our apologies for any inconvenience this may have caused you.
If you have any questions regarding this letter, you may contact us at the address above or at [email protected].
Sincerely,
Collect Pros Customer Service

Initial Business Response /* (1000, 5, 2016/06/21) */
Dear [redacted],
We have located your reference number 1070471. Your file was turned over to collections because [redacted] $99.01 [redacted] Skin $98.71 was unable to bill your credit card for the retail amount for the trial product...

sent. Your order was placed online from IP Address [redacted] on 02/13/2016 06:11:00 AM and your order number was [redacted]. The account was opened on a Visa with the last four digits of [redacted], with an expiration date of [redacted].
Your original order was a trial with tracking number [redacted], but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the product. They did so and your credit card on file was unable to process for the amount of $197.72. Subsequently, your file went to collections.
We look forward to working with you to resolve this debt promptly and professionally. For your convenience you can make a secure payment online today by using the following pay now button. Alternatively, you can mail in a payment using the payment coupon received in your notice by mail. To dispute this debt by mail, please reference your notice for instructions. Please be advised that there may be consequences for non-payment of a legitimate debt. This Firm is a Debt Collector. This is an attempt to collect a debt and any information obtained will be used for that purpose.
Initial Consumer Rebuttal /* (3000, 7, 2016/06/26) */
(The consumer indicated he/she DID NOT accept the response from the business.)
At no time was it clearly stated that if I didn't take specific action to cancel the trial before the 14 day period expired, I would be on the hook for an on going subscription. [redacted] Customer Care could not provide me with evidence that I agreed to any $197.72. I agreed to only an amount less than $10 for shipping/handling.
I want this matter with [redacted] and Collect Pros to end with no further payment or harassment.
Final Business Response /* (1000, 16, 2016/07/13) */
Collect Pros received your dispute correspondence. We were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you.
However, after reviewing your dispute letter we have decided that future collection activity will not be necessary on your account. Therefore, per 15 USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros.
You may discard the notice that you received. Our apologies for any inconvenience this may have caused you.
If you have any further questions regarding this letter, you may contact us at the address above or at [email protected].
Sincerely,
Collect Pros Customer Service

Initial Business Response /* (1000, 5, 2015/05/28) */
Dear CUSTOMER:

Collect Pros received your dispute letter dated 05/26/2015. We have attempted to verify your debt with the prior debt holder Publishers Services but have not received the required information within a reasonable period of...

time. Therefore, per 15 USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros. You may disregard the notice we sent. You will not receive anything further from us. Our apologies for any inconvenience this may have caused you.
If you have any questions regarding this letter, you may contact us at the address above or at [email protected].
Sincerely,
Collect Pros Customer Service
Initial Consumer Rebuttal /* (2000, 7, 2015/05/28) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I accepted there response because they are no longer going to try and collect this fraudulent debt from me and told me to disregard the letter I received

Initial Business Response /* (1000, 8, 2015/11/09) */
Our records indicate that the customer purchased this product online from Game Marketer on 7/18/2015. Order ID was [redacted].
The original order was a trial, but the agreement stated that after the trail period, unless they called to cancel, the...

manufacturer was going to bill them for the full cost of the product. They did so and their credit card on file was unable to process for that amount. And subsequently, the file went to collections.
Do they recall this purchase?
Initial Consumer Rebuttal /* (3000, 10, 2015/11/10) */
(The consumer indicated he/she DID NOT accept the response from the business.)
No! I never purchased or received any product or any type of trial! My credit card was cancelled because of unauthorized charges made against it. I was never contacted by "Game Marketer's" either! I should not be held accountable by a collections agency for items I did not order, never received nor was I ever contacted by the company selling a product. In fact I don't even know what exactly the product is that I am being charged for!
Final Consumer Response /* (2000, 18, 2015/11/11) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you!
Final Business Response /* (4000, 16, 2015/11/11) */
The order number was [redacted], ordered ALPHA-T online on 7/18/2015. After contacting the creditor they have agreed to a one time courtesy and have closed the file. You will receive nothing further and this will not effect your credit.
Thanks for your patience.

Initial Business Response /* (1000, 5, 2016/07/22) */
Dear[redacted]
We have located your reference number [redacted]. Your file was turned over to collections because [redacted] $98.71 [redacted] $89.77 was unable to bill your credit card for the retail amount for the trial product...

sent. Your order was placed online from IP Address [redacted] on 10/16/2015 03:14:00 AM and your order number was [redacted]. The account was opened on a Visa with the last four digits of [redacted], with an expiration date of [redacted].
Your original order was a trial with tracking number [redacted], but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the product. They did so and your credit card on file was unable to process for the amount of $188.48. Subsequently, your file went to collections.
We look forward to working with you to resolve this debt promptly and professionally. For your convenience you can make a secure payment online today by using the following pay now button. Alternatively, you can mail in a payment using the payment coupon received in your notice by mail. To dispute this debt by mail, please reference your notice for instructions. Please be advised that there may be consequences for non-payment of a legitimate debt. This Firm is a Debt Collector. This is an attempt to collect a debt and any information obtained will be used for that purpose.
Initial Consumer Rebuttal /* (3000, 7, 2016/08/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have NEVER ORDERED anything from any company with the name of [redacted]. Further, I have contacted [redacted] who issued that card. That card was closed due to possible FRAUDULENT activity on that card on October 1, 2015. I ONLY AGREED TO PAY S & H FOR SAMPLES. The credit card was charged $11.90 for the two samples, which by the way , I never received. The charges appeared on my card as#1 to MMM-MINX eye cream and #2 Golden, not [redacted]!
As soon as the representative said I'd receive the product every month, I IMMEDIATELY CANCELLED THE ENTIRE ORDER AND TOLD THEM I WANTED NOTHING TO DO WITH THEM OR THE PRODUCT. I wanted no subscription and never agreed to a subscription to these products. I only agreed to pay for the shipping and handling for the samples and I did pay for those, $11.90 in total. I called the credit card company to be sure this was cancelled, and it was! That was THE ONLY BEAUTY PRODUCT I EVER BOUGHT online and I immediately cancelled it..
Therefore, I again, declare that this is a scam, now perpetrated by this company. I never heard of, [redacted]. I cancelled the card because of this problem. Again, I immediately, on that very same phone call, informed the representative of this company that I DID NOT WANT THE SUBSCRIPTION (which was told to me after I gave my credit information!)
According to my credit card company, [redacted], this company MAY NOT charge after I cancelled it IMMEDIATELY, which I did. I actually cancelled the card and requested a new card, because I did not trust this company, and obviously with good reason!
Final Consumer Response /* (2000, 12, 2016/08/08) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Final Business Response /* (4000, 9, 2016/08/08) */
Please inform the consumer that Collect Pros nor the manufacturer was aware that the customer card was used fraudulently.
Therefore, per 15 USCS §1692(c)(1) we are advising them that any further efforts to collect on this debt are being terminated by Collect Pros.
They may discard the notice we sent. Our apologies for any inconvenience this may have caused you
If you have any further questions regarding this letter, they may contact us at the address above or at [email protected].

Initial Business Response /* (1000, 8, 2016/02/15) */
Collect Pros spoke with the manufacturer who placed your account into collections. They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectly. Your file has...

therefore been closed and you owe nothing. Your credit has not been affected, as nothing has been reported to a consumer credit agency.
We apologize for any inconvenience this may have caused you.

Initial Business Response /* (1000, 5, 2016/07/22) */
Dear [redacted],
We have located your reference number [redacted]. Your file was turned over to collections because [redacted] $89.91 [redacted] $87.91 was unable to bill your credit card for the retail amount for the...

trial product sent. Your order was placed online from IP Address [redacted] on 11/13/2015 02:08:00 AM and your order number was [redacted]. The account was opened on a Visa with the last four digits of [redacted], with an expiration date of[redacted].
Your original order was a trial with tracking number [redacted], but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the product. They did so and your credit card on file was unable to process for the amount of $177.82. Subsequently, your file went to collections.
We look forward to working with you to resolve this debt promptly and professionally. For your convenience you can make a secure payment online today by using the following pay now button. Alternatively, you can mail in a payment using the payment coupon received in your notice by mail. To dispute this debt by mail, please reference your notice for instructions. Please be advised that there may be consequences for non-payment of a legitimate debt. This Firm is a Debt Collector. This is an attempt to collect a debt and any information obtained will be used for that purpose.

Initial Business Response /* (1000, 5, 2016/05/06) */
Dear [redacted],
We have located your reference number [redacted]. Your file was turned over to collections because [redacted] was unable to bill your credit card for the retail amount for the trial product sent. Your order was...

placed online from IP Address [redacted] on 08/01/2015 01:35:00 AM and your order number was [redacted]. The account was opened on a [redacted] with the last four digits of [redacted].
Your original order was a trial, but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the product. They did so and your credit card on file was unable to process for the amount of $39.72. Subsequently, your file went to collections.
We look forward to working with you to resolve this debt promptly and professionally. For your convenience you can make a secure payment online today by using the following pay now button. Alternatively, you can mail in a payment using the payment coupon received in your notice by mail. To dispute this debt by mail, please reference your notice for instructions. Please be advised that there may be consequences for non-payment of a legitimate debt. This Firm is a Debt Collector. This is an attempt to collect a debt and any information obtained will be used for that purpose
Initial Consumer Rebuttal /* (3000, 7, 2016/05/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have contacted the website in question, told them the situation, long story short, I am not making a payment to you, for the account of your Revdex.com rating, and the fact the website is not actually trusted by [redacted] or whatever site you claim it is. If it were really trusted by [redacted] you could click on their logo and it would bring you to another page, also the logo you are using is the wrong one. They don't use that anymore. I am not falling for a scam, or trusting your company, I have done my research on you and you are a joke of a company. The state of Nevada doesn't let you do business in their state. That speaks mounds. Like I said I contacted the website and I will be dealing with them to resolve the issue if it is legit. I'm sure if you are legit too, they will contact you at some point. But I will not do business with you due to your laughable Revdex.com rating and horrible reputation.
Final Consumer Response /* (2000, 15, 2016/05/17) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Final Business Response /* (4000, 13, 2016/05/17) */
Collect Pros received your dispute correspondence. We were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you.
However, after reviewing your dispute letter we have decided that future collection activity will not be necessary on your account. Therefore, per 15 USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros.
You may discard the notice that you received. Our apologies for any inconvenience this may have caused you.
If you have any further questions regarding this letter, you may contact us at the address above or at [email protected].
Sincerely,
Collect Pros Customer Service

Initial Business Response /* (1000, 5, 2015/05/28) */
Dear CUSTOMER:

Collect Pros received your dispute letter dated 5/26/2015. We have attempted to verify your debt with the prior debt holder L[redacted] Magazines but have not received the required information within a reasonable...

period of time.
Therefore, per 15 USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros. You may disregard the notice we sent. You will not receive anything further from us.Our apologies for any inconvenience this may have caused you. If you have any questions regarding this letter, you may contact us at the address above or at [email protected].
Sincerely,
Collect Pros Customer Service

Initial Business Response /* (1000, 5, 2015/05/28) */
Dear Revdex.com,
We received your inquiry to Collect Pros. It appears the customer has a dispute regarding the notice they received from us. The easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain...

their particular circumstances. We will respond within 72 hours.

Thank you for your efforts.

Best regards,
Collect Pros
Initial Consumer Rebuttal /* (3000, 7, 2015/05/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I HAVE NEVER BEEN SOLICITED FOR THE STATED PRODUCT, PAID FOR THE PRODUCT IN ANY FASHION, OR RECEIVED SAID PRODUCT. I SUGGEST YOU LOOK TO WHEREVER THE PRODUCT IS SUPPOSEDLY DELIVERED FOR PAYMENT AS IT IS NOT AT MY ADDRESS, ALSO I HAVE GONE TO www.collectpros.com/dispute AND THERE IS NO PROVISION TO EXPLAIN,(THERE BARKING UP THE WRONG TREE). YOU SIMPLY ENTER THE CLAIM # AND INSTANTLY A ROBO RESPONSE REPLYS
Your dispute has been received.
We have researched the information given to us by the original debtor and have concluded that this information is correct. Verification of Debt is below for your reference.
THERE IS NO VERIFICATION SUPPLIED AS TO WHO SUPPOSEDLY SOLD ME THE SAID PRODUCT, OR BY WHAT MEANS THEY SUPPOSEDLY CONTACTED ME TO SUPPOSEDLY SELL ME THE PRODUCT OR ANY OTHER DOCUMENTED INFORMATION RELATED TO THIS CASE. FURTHER THERE IS NO WAY TO REPORT THIS AT www.collectpros.com/dispute WHICH LEADS ME TO BELEIVE collectpros IS perpetrating A CASE OF FRAUD AND THE LOCAL (Revdex.com) SHOULD REPORT IT TO THE appropriate LOCAL ATHORITIES, WHETHER STATE OR LOCAL THE (Revdex.com) WOULD KNOW BETTER THAN ME.
Final Consumer Response /* (2000, 11, 2015/06/01) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Final Business Response /* (4000, 9, 2015/06/01) */
Dear CUSTOMER:

Collect Pros received your dispute letter dated 5/27/2015. We have attempted to verify your debt with the prior debt holder [redacted] but have not received the required information within a reasonable period of time. Therefore, per 15 USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros. You may disregard the notice we sent. You will not receive anything further from us. Our apologies for any inconvenience this may have caused you.
If you have any questions regarding this letter, you may contact us at the address above or at [email protected].
Sincerely,
Collect Pros Customer Service

Initial Business Response /* (1000, 5, 2015/05/20) */
Dear Revdex.com,
We received your inquiry to Collect Pros. It appears the customer has a dispute regarding the notice they received from us. The easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain...

their particular circumstances. We will respond within 72 hours.

Thank you for your efforts.

Best regards,
Collect Pros
Initial Consumer Rebuttal /* (2000, 12, 2015/06/01) */
The first time I accessed www.collectpros.com/dispute (prior to filing the Revdex.com complaint), the website provided the purchase date of the order, but no further information. The website immediately came back and said the claim was verified, and the only action available was to "Pay Now"; there was nowhere to enter the details of my dispute. The second time I accessed www.collectpros.com/dispute (after filing the Revdex.com complaint), details of the purchase were provided, and an option was available to enter details of my dispute. After entering the dispute details, the following Confirmation was displayed: "Your dispute has been received. Collect Pros will contact the merchant on your behalf and investigate this matter further. Collect Pros is in receipt of your fraud or identity theft notification, therefore per 15 USCS 16 1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros". I still believe that this Collect Pros is fraudulently attempting to extort money from a senior citizen. However, since they are terminating their collection efforts, my Revdex.com complaint has been resolved.

Initial Business Response /* (1000, 15, 2016/04/27) */
Collect Pros received your dispute correspondence. We were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you.
However, after reviewing your dispute...

letter we have decided that future collection activity will not be necessary on your account. Therefore, per 15 USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros.
You may discard the notice that you received. Our apologies for any inconvenience this may have caused you.
If you have any further questions regarding this letter, you may contact us at the address above or at [email protected].
Sincerely,
Collect Pros Customer Service
Initial Consumer Rebuttal /* (2000, 17, 2016/04/27) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 6, 2016/02/08) */
Our records indicate that the customer purchased this product online from IP [redacted] on 8/26/2015. Order ID was [redacted]. They account was opened on a VISA with the last four digits of [redacted], with an expiration date of 1/16.
The...

original order was a trial, but the agreement stated that after the trail period, unless they called to cancel, the manufacturer was going to bill them for the full cost of the product. They did so and their credit card on file was unable to process for that amount. And subsequently, the file went to collections.
Do they recall this purchase?
Initial Consumer Rebuttal /* (3000, 8, 2016/02/08) */
(The consumer indicated he/she DID NOT accept the response from the business.)
#1 I never have owned a Visa card with the last 4 digits of [redacted]
#2 The person's name listed on the order form is: [redacted]
THIS IS NOT MY NAME/THIS IS NOT ME
#3 One of my credit cards through [redacted] was hacked during this same time frame. That credit card DID NOT END in [redacted]. The bank fraud dept. cleared that attempt.
#4 THIS IS another attempt to steal my identity.

Initial Business Response /* (1000, 5, 2016/02/08) */
Collect Pros spoke with the manufacturer who placed your account into collections. They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectly. Your file has...

therefore been closed and you owe nothing. Your credit has not been affected, as nothing has been reported to a consumer credit agency.
We apologize for any inconvenience this may have caused you.
Initial Consumer Rebuttal /* (2000, 7, 2016/02/08) */
(The consumer indicated he/she ACCEPTED the response from the business.)
THANK YOU Revdex.com!!

Initial Business Response /* (1000, 5, 2015/05/22) */
Dear Revdex.com,
We received your inquiry to Collect Pros. It appears the customer has a dispute regarding the notice they received from us. The easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain...

their particular circumstances. We will respond within 72 hours.

Thank you for your efforts.

Best regards,
Collect Pros
Initial Consumer Rebuttal /* (3000, 7, 2015/05/23) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have entered a dispute and you have responded within seconds. As I have stated previously we have never ordered nor have we received the magazine in question. Your dispute response was that you have audio authorization, please provide that authorization or any original billing from the original debtor to prove that I have ordered this magazine. It really is that simple.

Initial Business Response /* (1000, 5, 2015/05/27) */
Dear Revdex.com,
We received your inquiry to Collect Pros. It appears the customer has a dispute regarding the notice they received from us. The easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain...

their particular circumstances. We will respond within 72 hours.

Thank you for your efforts.

Best regards,
Collect Pros
Initial Consumer Rebuttal /* (3000, 7, 2015/05/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
No resolution has occurred. The company is looking into the complaint?
Final Business Response /* (4000, 9, 2015/05/28) */
Dear CUSTOMER:

Collect Pros received your dispute letter dated 05/27/2015. We have attempted to verify your debt with the prior debt holder [redacted] but have not received the required information within a reasonable period of time.
Therefore, per 15 USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros. You may disregard the notice we sent. You will not receive anything further from us.
Our apologies for any inconvenience this may have caused you. If you have any questions regarding this letter, you may contact us at the address above or at [email protected].
Sincerely,
Collect Pros Customer Service
Final Consumer Response /* (2000, 11, 2015/05/29) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept the proposed resolution since any further efforts to collect on this debt are being terminated.

Initial Business Response /* (1000, 5, 2015/05/26) */
Dear Revdex.com,
We received your inquiry to Collect Pros. It appears the customer has a dispute regarding the notice they received from us. The easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain...

their particular circumstances. We will respond within 72 hours.

Thank you for your efforts.

Best regards,
Collect Pros
Initial Consumer Rebuttal /* (2000, 7, 2015/06/03) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I received a letter stating that Collectpros will not be making any more efforts to collect since the party involved has not responded to their inquiry. I can include a copy of the response if you require. I am satisfied that the subject is taken care of. Collectpros sends their appologies.

Initial Business Response /* (1000, 5, 2015/05/26) */
Dear Revdex.com,
We received your inquiry to Collect Pros. It appears the customer has a dispute regarding the notice they received from us. The easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain...

their particular circumstances. We will respond within 72 hours.

Thank you for your efforts.

Best regards,
Collect Pros
Initial Consumer Rebuttal /* (3000, 7, 2015/05/26) */
(The consumer indicated he/she DID NOT accept the response from the business.)
When you go to that web site there is no area as they claim in their response.
Final Business Response /* (4000, 10, 2015/05/27) */
Dear CUSTOMER:
Collect Pros received your dispute letter dated 5/22/2015. We have attempted to verify your debt with the prior debt holder [redacted] Magazines but have not received the required information within a reasonable period of time.
Therefore, per 15 USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros. You may disregard the notice we sent. Our apologies for any inconvenience this may have caused you. If you have any questions regarding this letter, you may contact us at the address above or at [email protected].
Sincerely,
Collect Pros Customer Service
Final Consumer Response /* (2000, 12, 2015/05/28) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept them closing this. However this is a scam. And I feel people should be made aware of it. Because some elderly people are falling for it and actually paying money they dont owe

Initial Business Response /* (1000, 8, 2016/03/30) */
Collect Pros spoke with the manufacturer who placed your account into collections. They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectly. Your file has...

therefore been closed and you owe nothing. Your credit has not been affected, as nothing has been reported to a consumer credit agency.
We apologize for any inconvenience this may have caused you.
Initial Consumer Rebuttal /* (2000, 10, 2016/03/31) */
(The consumer indicated he/she ACCEPTED the response from the business.)
They admit there has been a mistake and confirmed that I owe nothing.