Collect Pros, LLC

Initial Business Response /* (1000, 5, 2015/11/04) */
I spoke with the manufacturer who placed your account into collections. They confirmed receipt of the returned product and let Collect Pros know that they submitted your account to our agency incorrectly. Your file has therefore been closed...

and you owe nothing. Your credit has not been affected, as nothing has been reported to a consumer credit agency.
We apologize for any inconvenience this may have caused you

Initial Business Response /* (1000, 5, 2015/11/19) */
Please convey to [redacted] that we spoke with the manufacturer who placed your account into collections. They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectly....

Your file has therefore been closed and you owe nothing. Your credit has not been affected, as nothing has been reported to a consumer credit agency.
We apologize for any inconvenience this may have caused you.

Initial Business Response /* (1000, 5, 2015/05/22) */
Dear Revdex.com,
We received your inquiry to Collect Pros. It appears the customer has a dispute regarding the notice they received from us. The easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain...

their particular circumstances. We will respond within 72 hours.

Thank you for your efforts.

Best regards,
Collect Pros
Initial Consumer Rebuttal /* (3000, 7, 2015/05/27) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Per response from Collect Pros, I followed the direction given and once again I received a Verification Of Debt. At no point do I have any option to explain my particular circumstances. According to Collect Pros I have a dispute but they have not provided any documentation of this.
I have been in contact with the company that they claim I owe and sent them all documents I have in regards to this matter. The company informed me that Collect Pros is not authorized to do collections for them and advised me not to send any form of payment. I have no account with this company I suppose to owe.
Final Business Response /* (4000, 9, 2015/05/28) */
Dear CUSTOMER:

Collect Pros received your dispute letter dated 05/22/2015. We have attempted to verify your debt with the prior debt holder [redacted] Magazines but have not received the required information within a reasonable period of time.
Therefore, per 15 USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros. You may disregard the notice we sent
Our apologies for any inconvenience this may have caused you. You will not receive anything further from us. If you have any questions regarding this letter, you may contact us at the address above or at [email protected].
Sincerely,
Collect Pros Customer Service
Final Consumer Response /* (2000, 11, 2015/06/02) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I find this response to be satisfactory. Based on the fact Collect Pro has notified in writing they couldn't verify the debt and will no longer pursue this issue.

Initial Business Response /* (1000, 5, 2015/05/27) */
Dear Revdex.com,
We received your inquiry to Collect Pros. It appears the customer has a dispute regarding the notice they received from us. The easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain...

their particular circumstances. We will respond within 72 hours.

Thank you for your efforts.

Best regards,
Collect Pros
Initial Consumer Rebuttal /* (3000, 7, 2015/06/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I went on www.collectpros.com/dispute and entered my account number as they suggested and now they're saying I made a purchase through Publisher Services Magazines, when at first they were saying it was US Weekly Magazines. Seems like they can't get their info correct. I have not purchased any magazines and definetely did not receive any!
Final Business Response /* (4000, 9, 2015/06/02) */
Dear CUSTOMER:

Collect Pros received your dispute letter dated 5/27/2015. We have attempted to verify your debt with the prior debt holder [redacted] but have not received the required information within a reasonable period of time. Therefore, per 15 USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros. You may disregard the notice we sent. You will not receive anything further from us. Our apologies for any inconvenience this may have caused you.
If you have any questions regarding this letter, you may contact us at the address above or at [email protected].
Sincerely,
Collect Pros Customer Service
Final Consumer Response /* (2000, 11, 2015/06/07) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2015/05/26) */
Dear Revdex.com,
We received your inquiry to Collect Pros. It appears the customer has a dispute regarding the notice they received from us. The easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain...

their particular circumstances. We will respond within 72 hours.

Thank you for your efforts.

Best regards,
Collect Pros
Initial Consumer Rebuttal /* (3000, 7, 2015/05/26) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This was done on 5-22-2015. There has been no response.
Final Business Response /* (4000, 9, 2015/05/28) */
Dear CUSTOMER:

Collect Pros received your dispute letter dated 5/22/2015. We have attempted to verify your debt with the prior debt holder Levy 9 Consulting Magazines but have not received the required information within a reasonable period of time.
Therefore, per 15 USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros.You may disregard the notice we sent. You will not revieve anything further form us. Our apologies for any inconvenience this may have caused you. If you have any questions regarding this letter, you may contact us at the address above or at [email protected].
Sincerely,
Collect Pros Customer Service
Final Consumer Response /* (2000, 11, 2015/05/30) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you

Initial Business Response /* (1000, 5, 2016/07/22) */
Collect Pros received your dispute correspondence. We were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you.
However, after reviewing your dispute...

letter we have decided that future collection activity will not be necessary on your account. Therefore, per 15 USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros.
You may discard the notice that you received. Our apologies for any inconvenience this may have caused you.
If you have any further questions regarding this letter, you may contact us at the address above or at [email protected].
Sincerely,
Collect Pros Customer Service
Initial Consumer Rebuttal /* (2000, 7, 2016/07/31) */
(The consumer indicated he/she ACCEPTED the response from the business.)
The issue has been cleared and I am no longer responsible for
any further debt action on the part of Collect Pros. I am hoping
however, that this issue will not reflect my credit score.

Initial Business Response /* (1000, 5, 2015/11/04) */
This is not a scam. Our client had tuned this file into a collection because the retail amount was due at the end of the trail period. I spoke with the manufacturer who placed your account into collections. Your file has therefore been closed...

and you owe nothing. Your credit has not been affected, as nothing has been reported to a consumer credit agency.
We apologize for any inconvenience this may have caused you.
Initial Consumer Rebuttal /* (2000, 7, 2015/11/04) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I still believe this to be a scam as I have never heard of this company and I never signed up for a trial. I'm glad that it is resolved but would still like for them to send me the written resolution in the mail.

Initial Business Response /* (1000, 5, 2015/06/01) */
Dear Revdex.com,
We received your inquiry to Collect Pros. It appears the customer has a dispute regarding the notice they received from us. The easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain...

their particular circumstances. We will respond within 72 hours.

Thank you for your efforts.

Best regards,
Collect Pros

Initial Business Response /* (1000, 8, 2015/06/03) */
Dear Customer,

Collect Pros received your dispute letter dated 05/11/2015. We have attempted to verify your debt with the prior debt holder Publishers Services but have not received the required information within a reasonable period of...

time. Therefore, per 15 USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros.You may disregard the notice we sent. You will not receive anything further from us. Our apologies for any inconvenience this may have caused you.
If you have any questions regarding this letter, you may contact us at the address above or at [email protected].
Sincerely,
Collect Pros Customer Service

Initial Business Response /* (1000, 5, 2016/02/16) */
Collect Pros received your dispute correspondence. We were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you.
However, after reviewing your dispute...

letter we have decided that future collection activity will not be necessary on your account. Therefore, per 15 USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros.
You may discard the notice that you received. Our apologies for any inconvenience this may have caused you
If you have any further questions regarding this letter, you may contact us at the address above or at [email protected].
Sincerely,
Collect Pros Customer Service
Initial Consumer Rebuttal /* (2000, 7, 2016/02/23) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 8, 2016/02/15) */
Collect Pros received your dispute correspondence. We were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you.
However, after reviewing your dispute...

letter we have decided that future collection activity will not be necessary on your account. Therefore, per 15 USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros.
You may discard the notice that you received. Our apologies for any inconvenience this may have caused you
If you have any further questions regarding this letter, you may contact us at the address above or at [email protected].
Sincerely,
Collect Pros Customer Service
Initial Consumer Rebuttal /* (2000, 10, 2016/02/16) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 6, 2015/05/22) */
Dear Revdex.com,
We received your inquiry to Collect Pros. It appears the customer has a dispute regarding the notice they received from us. The easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain...

their particular circumstances. We will respond within 72 hours.

Thank you for your efforts.

Best regards,
Collect Pros
Initial Consumer Rebuttal /* (3000, 8, 2015/05/26) */
(The consumer indicated he/she DID NOT accept the response from the business.)
They have yet to address the issue so there is nothing to accept or reject.
Final Consumer Response /* (2000, 12, 2015/05/28) */
(The consumer indicated he/she ACCEPTED the response from the business.)
This resolution is the one I requested. Thank you to
Collect Pros for responding so quickly and dropping attempts to collect the debt.
Final Business Response /* (4000, 10, 2015/05/28) */
Dear CUSTOMER:

Collect Pros received your dispute letter dated 05/22/2015. We have attempted to verify your debt with the prior debt holder [redacted] Magazines but have not received the required information within a reasonable period of time.
Therefore, per 15 USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros. You may disregard the notice we sent. You will not receive anything further from us. Our apologies for any inconvenience this may have caused you. If you have any questions regarding this letter, you may contact us at the address above or at [email protected].
Sincerely,
Collect Pros Customer Service

Initial Business Response /* (1000, 5, 2016/04/14) */
Dear [redacted],
We have located your reference number 1012502. Your file was turned over to collections because Idol Lash was unable to bill your credit card for the retail amount for the trial product sent. Your order was placed...

online from IP Address [redacted] on 02/13/2016 06:41:31 AM and your order number was [redacted]. The account was opened on a Visa with the last four digits of [redacted], with an expiration date of [redacted].
Your original order was a trial, but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the product. They did so and your credit card on file was unable to process for the amount of $85.94. Subsequently, your file went to collections.
Sorry for the confusion on the address, we have moved all forwarding mail to the Pacoima CA address.
Initial Consumer Rebuttal /* (3000, 7, 2016/04/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I paid for a sample that was $3.99 not $ 85.94. I did not know I had to call within a certain period or I would be charged again. That is the problem with teasing offers like this...there should be a way to stop this legally. Not being able to talk to a english speaking representative is totally unacceptable. Idol beauty should be ashamed of thenselves.
Final Consumer Response /* (3000, 18, 2016/05/02) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I accept there response half way....My goal was for them to remove the charge which they did and is great...however, I do not feel confident yet it will effect my credit rating in the future until I see a new credit report....also I do not feel confident that this will not happen to another consumer. Consumers beware!
Final Business Response /* (4000, 20, 2016/05/03) */
Collect Pros received your dispute correspondence. We were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you.
However, after reviewing your dispute letter we have decided that future collection activity will not be necessary on your account. Therefore, per 15 USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros.
You may discard the notice that you received. Our apologies for any inconvenience this may have caused you.
If you have any further questions regarding this letter, you may contact us at the address above or at [email protected].
Sincerely,
Collect Pros Customer Service

Initial Business Response /* (1000, 10, 2015/06/15) */
Dear Revdex.com,
We received your inquiry to Collect Pros. It appears the customer has a dispute regarding the notice they received from us. The easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain...

their particular circumstances. We will respond within 72 hours.

Thank you for your efforts.

Best regards,
Collect Pros

Initial Business Response /* (1000, 5, 2016/05/20) */
Collect Pros spoke with the manufacturer who placed your account into collections. They confirmed receipt of the returned product and let Collect Pros know that they submitted your account to our agency incorrectly. Your file has therefore...

been closed and you owe nothing. Your credit has not been affected, as nothing has been reported to a consumer credit agency.
We apologize for any inconvenience this may have caused you.
Initial Consumer Rebuttal /* (2000, 7, 2016/05/20) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2016/04/26) */
Collect Pros received your dispute correspondence. We were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you.
However, after reviewing your dispute...

letter we have decided that future collection activity will not be necessary on your account. Therefore, per 15 USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros.
You may discard the notice that you received. Our sincere apologies for any inconvenience this may have caused you.
If you have any further questions regarding this letter, you may contact us at the address above or at [email protected].
Sincerely,
Collect Pros Customer Service

Initial Business Response /* (1000, 5, 2015/06/22) */
Dear Revdex.com,
We received your inquiry to Collect Pros. It appears the customer has a dispute regarding the notice they received from us. The easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain...

their particular circumstances. We will respond within 72 hours.

Thank you for your efforts.

Best regards,
Collect Pros
Initial Consumer Rebuttal /* (3000, 7, 2015/06/23) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This is an unacceptable response from Collect Pros. I do not have any business dealings with them and I never had an dealings with [redacted] Magazine. Collect Pros should remove me from their records and comply with my initial request. Since I am a resident of the state of Missouri I have also submitted a complaint to the Attorney General of the State of Missouri about this company as well.
Final Business Response /* (4000, 9, 2015/06/25) */
Dear Customer,

Collect Pros received your dispute letter dated 06/22/2015. We have attempted to verify your debt with the prior debt holder Levy 9 Consulting Magazines but have not received the required information within a reasonable period of time.
Therefore, per 15 USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros. You may disregard the notice we sent. You will not received anything further from us.
Our apologies for any inconvenience this may have caused you. If you have any questions regarding this letter, you may contact us at the address above or at [email protected].
Sincerely,
Collect Pros Customer Service
Final Consumer Response /* (2000, 11, 2015/06/26) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2016/04/12) */
Dear [redacted],
We have located your reference number 1041704. Your file was turned over to collections because [redacted] $89.95 [redacted] $79.95 was unable to bill your credit card for the retail amount for the trial...

product sent. Your order was placed online from IP Address [redacted] on 02/18/2016 02:39:00 AM and your order number was [redacted]. The account was opened on a[redacted] with the last four digits of [redacted], with an expiration date of [redacted].
Your original order was a trial, but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the product. They did so and your credit card on file was unable to process for the amount of $169.90. Subsequently, your file went to collections.

Initial Business Response /* (1000, 5, 2015/06/02) */
Dear Customer,
We received your inquiry to Collect Pros. It appears that the account was closed. You may disregard the notice we sent. Our apologies for any inconvenience this may have caused you. You will not receive anything further from...

us.
Sincerely,
Collect Pros Customer Service

Initial Business Response /* (1000, 5, 2015/11/16) */
I spoke with the manufacturer who placed your account into collections. They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectly. Your file has therefore been...

closed and you owe nothing. Your credit has not been affected, as nothing has been reported to a consumer credit agency.
We apologize for any inconvenience this may have caused you.