Paid for product and never received item shipping label provided, but item never received
Ordered part *** Honda VTX 1300/c/r/s - 3/4" Daymaker Chrome HID LED Light Bulb Headlight Motorcycle 5.75" Mount Processed online 2/9/$
Money pulled from my account 2/14/
Multiple emails, phone calls placed attempting to find status of order Talked to several individuals *** ***)
2/24/- *** from BaggerBags provided Fedex tracking number Tracking number still shows nothing (Label created only 3/1/2017)
Called 25+ times and multiple additional emails with no reply
I have email history, call history and can provide bank account transaction as needed
Excellent servicesTheir customer care was very effectiveMy spare parts arrived on time and of the quality describedThe whole process was awesome, the guys were helpfulHighly recommenedThanks
BUYER STAY AWAY.....this has got to be the most unprofessional business ever createdPayed almost $for 6" Trendsetter Rear EndAfter two months, still never received the kitdifferent phone calls and of them had different reasons why I haven't received it(lights not in stock, paperwork lost, guys on vacation, we are working on it, it will be ready in days)Payed an additional $for shipping but found out the company was localSo I sent my wife to pick up the kit when it was FINALLY readyAt first glance it looked fine to me, took it to the mechanic and he pointed out the many defectsThe fabrication was crap, nothing was straight, many indents in mold, looks like it was done in a rushNow, I have to shell out an extra $to get the bags and fender to at least look decentThis company needs to be shut down
I made an order for bags for my motorcycle April XX XXXX and paid $for the product Still its September 29th and still yet to receive my order
I made an order for bags for my motorcycle April XX XXXX and paid $for the product Still its September 29th and still yet to receive my order
I ordered a part on 7/31/and received the wrong part and sent it back for a refundI received a partial refund and it should have been full refund
I ordered a headlight specific for my motorcycle for $with free shipping, and after three weeks I had to remind them to send itI received the wrong part weeks after they said it would be hereI contacted them about it and they told me to modify it to make it fitI refused and they said send it backI paid $to send it back for a refundThey received it 9/31/and never contacted meI sent several messages and got little responseI found a phone number and called them 10/27/and was told to call back 10/31/I did so and after a long run around received a refund of $I called back and asked for the remainder of my $and was refused saying it was for shipping and restocking feesI feel it was their mistake and I shouldn't be charged for it
I didnt really have that issue with my orderI palced an order with Bagger Bags on 10/7/for a set of strecthed baggers for my Roadglide and yes it came in a tad bit late (was told 3-weeks, came on the 4th week)Just got around to installing it and everything seems to be fineI mocked it up myself and it came out sickDidnt want something super stretched so I ordered some 5" kits that came with taper endsWould tell anyone to just give them a call prior to purchasing so they can answer your questions
Quality of the product was good, strong fiberglass and everytime I called they answered with any questionsAlready have recommended friends to buy from them and they have bought as well
Returned product that Bagger Bag authorized to return yet they have not refunded my money and will not even respond to all my messages
Purchased parts, with understanding they would need finishing workOnce received, it was determined the parts where of such bad quality that they would not workI requested to return them and Bagger Bag told me they would take them backI shipped parts back, signed receipt by the name of Derek as confirmation they received themSince then, (March) Bagger Bag has lied about sending my refund and now are not even responding to any of my attempts to contact them(mail, phone, email, social media) Parts where returned on March 18thRefund of $never sentThey told me on several occasions that they had sent back to my Pay Pal account, but PayPal has no records of this,
Bagger bags has done nothing but take advance of meI ordered a head light back in novermeber for a giftI was told if it did not turn out I would be told and fully refundedThe light was $I received the light days before Christmas and it was defently not what I expected I gave it up my husband any way but then told him we would return the product that it was to expensive for the qualityI called left messaged and never heard back until late FebruaryOnce I heard back they said there was nothing they could doI then found out I was over charged $200! The owner would not speak to me on the phoneHe told the manager *** to put 200$ back on my card and give us a credit of it balance to the companyI agreedTo be done with the situationI have now received credit card statements and there has not been a 200$ refundI have called and left messages with the company and no one has respondedThe managed and ownership is very poor I would never recommend this business to anyoneI was hoping to do something nice for my husband and it has turned into a huge headacheThey put out poor product and do not stand by what they do!
Horrible Customer Service, Slow Order Turn Around, Junk Unusable Parts, Order Not Filled in Full, Will Not Refund Money
I have been dealing with Baggers Bags LLC for almost a year nowI ordered a full set parts for my motorcycle which I was promised would be shipped in weeksAfter no tracking information and several attempts to contact the company they blocked my phone numbermonths later I received my order but not everything was included and the parts were not the quality they had describedI wouldn't hesitate to say the parts are of such poor quality that they are not even usablei returned the parts with proof of delivery after months of arguing and they will not issue a return and just say they will get back to me
DO NOT ORDER FROM BAGGERS BAGS LLC
A friend introduced me to baggerbags when I was searching all over my motorcycle's spare partsI was amazed by the quality of their products and deliveryAlso, I will love to recommend the management for the way they handle all my orders, very professionalThanks
Wanna request a partial refund in the amount of $which I had to pay to get new mounting brackets made to get this kit to work on my motorcycle
Purchased a set of the saddle bags for my motorcycleUpon installation the bags did not line up with the fender that came with the kit and also hung over the passenger pegs making them unusable Tried multiple times to get help in which all I was told was that the brackets were right and I had them on wrongI tried everything and the will not work and they won't help in any wayI have had to buy my own materials and make my own mounting Also the lights that come in the kit will not work unless you buy an additional kit that cost almost $
Parts weren't as described , didn't fit , were mismatched , shipping and delivery times were , was lied to many times by both phone and email
Ordered parts online 7-1-was told 2-weeks delivery time / was over fender stretch bags lights and lid kit / right side bag was one inch drop shorter than fender and left side bag , they emailed shipping label to exchange the part and then took nearly two weeks to receive another wrong part that was identical in dimensions as the first one I now have pints of paint going bad and hardening They lied about installation , they've lied about their quality , they lied about delivery time , they misrepresent their product use age for year make and models They operate under many other company names online as well
This company should be shut down and made to refund everyone they've screwed
The product was damaged when shipped, the product does not fit, I was never given the refund promised
I purchased a set of bags, lids, and fender on Feb 17, The sales rep was named Jason, at the time The bags came damaged I contacted bagger bags and we decided to do a *** claim The claim was paid on March 18, Although I have been told over and over I would get a refund, I still have not The bags and fender did not fit They would have fit well for an and older bike, but mine is an The owner Deric made a replacement fender which also doesn't fit I sent him photos with a tape measure showing the inside of the fender is the same size as the tire, so the fender would rub the tire He has stopped responding to me at this point I later contacted Jason who is really Shai Barel He said they were advised to use an alias when hired by bagger bags Deric ***, the owner claims to be Derek Zeledon who is actually an employee
I received product and it was garbage, my painter and my refused to deal with product they said it was garbage and it wasn't sand blasted
names involved were , were Derek and Jerrod as said an then when contacted them again about how the product was garbage they begin to give me the run around about who I was speaking to, also when I received the product it was damaged it was chipped paint or whatever garbage product of paint that looked like cement they used was terrible, also it looked like someone threw up in in the bags and lined it with gorilla glue.my order number with that company is *** also I want a full refund of $they promised to have correct fitment for a Harley street glide and nothing was correct for fitment no holes were drilled for fitment and again the product was garbage I have been trying to contact them several times they never respond ,but only through text , this is the number to one of the guys that have my credit card/bank info I have been comm
I mailed the product back to the company as instructed and I'm now being avoided and ignoredWant a replacement or a refund
I purchased a 7" Daymaker Head lamp from Bagger Bags IncAfter installing the head lamp it malfunctionedI spoke with a person that answered the phone number X-XXX-XXX-XXXX representing Bagger Bags on January 18, I was instructed to mail the product back to Bagger Bags: address *** NW *** *** Plantation Florida XXXXXI did in fact mail the item back on January 19th via USPS priority mail with a proof of delivery form requiring a signature once deliveredThe product was delivered and signed for on January 25thAt this point, I can't get a response from the company and I haven't received a replacement lamp or a refund for the malfunctioned lampThey have my lamp and my money and has chosen to ignore my request for the return of one or the otherThe two persons that I've had communication with from Bagger Bags is *** I believe his cell number is
I placed an order (Order #XXXXX) with this company on July 15th, They originally mishandled the order and only charged my CC shippingI had to call them multiple times to get the payment corrected; they did and charged my credit card for the full order price
I did not receive the order in weeks/now months
I have made several calls, emails and chats; no response and the only time they ever called me back was initially to get my credit card info for the full purchase back this summer
I have requested numerous times to cancel the order; no response
I do not know what to do next other than to forfeit my purchase price as I do not want to spend more money on legal action for such a small purchase
Any assistance you can provide will be greatly Appreciated!
I am retired active duty military, traveled over the globe with thousands of customer service experienced; this one ranks THE worst!
It is a bitter irony that we serve for companies like this to have the
Its been three weeks and I still have not received my refund
I ordered a batwing fairing from this company in July and once I received the product three weeks later after making multiple phone calls to make sure the order was right because the order confirmation did not match what I asked for and I was told it was what I orderedOnce I got the fairing it did not match the order confirmation recipe or what I ask for and I immediately returned it with in a three day period and requested a full refund and was told it was processed now its been three weeks sense then and I still have not seen my moneyI have made two calls about my money and both times was told to call my bank and file a dispute of the charges if I wanted to get my money back
We purchased a product from Bagger BagsWe then returned the productHowever, we have yet to receive a refundAttempted to contact several times
We purchased a set of stretched bags for a customerOur Parts Manager dealt with Derick throughout the purchasing and shipping processThe bags were purchased from Bagger Bags for $including shippingWe received an email with the order ID *** on January 12, The bags were then shipped from the company on January 29, We received the bags through *** on February 2, Upon the inspection of the bags, they were not the quality of product that we were led to believeAfter several attempts to contact the company about a return we were able to return the bags through *** on April 21, The bags were delivered to the company on April 26, After the delivery date, we tried to follow up with the company about our refundThe company was hard to contact, but once we did they kept giving us excuse after excuse
They are refusing to give me my refund after I was told months ago I would have it Not they are changing there story I contacted them and no call
They won't issue my refund
I usually dont write reviews but I was so impressed with services I got from the company that I decided to add oneThe communication between I and the company was excellent, they explained the process in details and the spare parts I got were of the highest quality and reasonable pricesThe delivery was very fastI am very satisfiedThanks
Paid for product and never received item shipping label provided, but item never received
Ordered part *** Honda VTX 1300/c/r/s - 3/4" Daymaker Chrome HID LED Light Bulb Headlight Motorcycle 5.75" Mount Processed online 2/9/$
Money pulled from my account 2/14/
Multiple emails, phone calls placed attempting to find status of order Talked to several individuals *** ***)
2/24/- *** from BaggerBags provided Fedex tracking number Tracking number still shows nothing (Label created only 3/1/2017)
Called 25+ times and multiple additional emails with no reply
I have email history, call history and can provide bank account transaction as needed
Excellent servicesTheir customer care was very effectiveMy spare parts arrived on time and of the quality describedThe whole process was awesome, the guys were helpfulHighly recommenedThanks
BUYER STAY AWAY.....this has got to be the most unprofessional business ever createdPayed almost $for 6" Trendsetter Rear EndAfter two months, still never received the kitdifferent phone calls and of them had different reasons why I haven't received it(lights not in stock, paperwork lost, guys on vacation, we are working on it, it will be ready in days)Payed an additional $for shipping but found out the company was localSo I sent my wife to pick up the kit when it was FINALLY readyAt first glance it looked fine to me, took it to the mechanic and he pointed out the many defectsThe fabrication was crap, nothing was straight, many indents in mold, looks like it was done in a rushNow, I have to shell out an extra $to get the bags and fender to at least look decentThis company needs to be shut down
I made an order for bags for my motorcycle April XX XXXX and paid $for the product Still its September 29th and still yet to receive my order
I made an order for bags for my motorcycle April XX XXXX and paid $for the product Still its September 29th and still yet to receive my order
I ordered a part on 7/31/and received the wrong part and sent it back for a refundI received a partial refund and it should have been full refund
I ordered a headlight specific for my motorcycle for $with free shipping, and after three weeks I had to remind them to send itI received the wrong part weeks after they said it would be hereI contacted them about it and they told me to modify it to make it fitI refused and they said send it backI paid $to send it back for a refundThey received it 9/31/and never contacted meI sent several messages and got little responseI found a phone number and called them 10/27/and was told to call back 10/31/I did so and after a long run around received a refund of $I called back and asked for the remainder of my $and was refused saying it was for shipping and restocking feesI feel it was their mistake and I shouldn't be charged for it
I didnt really have that issue with my orderI palced an order with Bagger Bags on 10/7/for a set of strecthed baggers for my Roadglide and yes it came in a tad bit late (was told 3-weeks, came on the 4th week)Just got around to installing it and everything seems to be fineI mocked it up myself and it came out sickDidnt want something super stretched so I ordered some 5" kits that came with taper endsWould tell anyone to just give them a call prior to purchasing so they can answer your questions
Quality of the product was good, strong fiberglass and everytime I called they answered with any questionsAlready have recommended friends to buy from them and they have bought as well
Returned product that Bagger Bag authorized to return yet they have not refunded my money and will not even respond to all my messages
Purchased parts, with understanding they would need finishing workOnce received, it was determined the parts where of such bad quality that they would not workI requested to return them and Bagger Bag told me they would take them backI shipped parts back, signed receipt by the name of Derek as confirmation they received themSince then, (March) Bagger Bag has lied about sending my refund and now are not even responding to any of my attempts to contact them(mail, phone, email, social media) Parts where returned on March 18thRefund of $never sentThey told me on several occasions that they had sent back to my Pay Pal account, but PayPal has no records of this,
Bagger bags has done nothing but take advance of meI ordered a head light back in novermeber for a giftI was told if it did not turn out I would be told and fully refundedThe light was $I received the light days before Christmas and it was defently not what I expected I gave it up my husband any way but then told him we would return the product that it was to expensive for the qualityI called left messaged and never heard back until late FebruaryOnce I heard back they said there was nothing they could doI then found out I was over charged $200! The owner would not speak to me on the phoneHe told the manager *** to put 200$ back on my card and give us a credit of it balance to the companyI agreedTo be done with the situationI have now received credit card statements and there has not been a 200$ refundI have called and left messages with the company and no one has respondedThe managed and ownership is very poor I would never recommend this business to anyoneI was hoping to do something nice for my husband and it has turned into a huge headacheThey put out poor product and do not stand by what they do!
Horrible Customer Service, Slow Order Turn Around, Junk Unusable Parts, Order Not Filled in Full, Will Not Refund Money
I have been dealing with Baggers Bags LLC for almost a year nowI ordered a full set parts for my motorcycle which I was promised would be shipped in weeksAfter no tracking information and several attempts to contact the company they blocked my phone numbermonths later I received my order but not everything was included and the parts were not the quality they had describedI wouldn't hesitate to say the parts are of such poor quality that they are not even usablei returned the parts with proof of delivery after months of arguing and they will not issue a return and just say they will get back to me
DO NOT ORDER FROM BAGGERS BAGS LLC
A friend introduced me to baggerbags when I was searching all over my motorcycle's spare partsI was amazed by the quality of their products and deliveryAlso, I will love to recommend the management for the way they handle all my orders, very professionalThanks
Wanna request a partial refund in the amount of $which I had to pay to get new mounting brackets made to get this kit to work on my motorcycle
Purchased a set of the saddle bags for my motorcycleUpon installation the bags did not line up with the fender that came with the kit and also hung over the passenger pegs making them unusable Tried multiple times to get help in which all I was told was that the brackets were right and I had them on wrongI tried everything and the will not work and they won't help in any wayI have had to buy my own materials and make my own mounting Also the lights that come in the kit will not work unless you buy an additional kit that cost almost $
Parts weren't as described , didn't fit , were mismatched , shipping and delivery times were , was lied to many times by both phone and email
Ordered parts online 7-1-was told 2-weeks delivery time / was over fender stretch bags lights and lid kit / right side bag was one inch drop shorter than fender and left side bag , they emailed shipping label to exchange the part and then took nearly two weeks to receive another wrong part that was identical in dimensions as the first one I now have pints of paint going bad and hardening They lied about installation , they've lied about their quality , they lied about delivery time , they misrepresent their product use age for year make and models They operate under many other company names online as well
This company should be shut down and made to refund everyone they've screwed
The product was damaged when shipped, the product does not fit, I was never given the refund promised
I purchased a set of bags, lids, and fender on Feb 17, The sales rep was named Jason, at the time The bags came damaged I contacted bagger bags and we decided to do a *** claim The claim was paid on March 18, Although I have been told over and over I would get a refund, I still have not The bags and fender did not fit They would have fit well for an and older bike, but mine is an The owner Deric made a replacement fender which also doesn't fit I sent him photos with a tape measure showing the inside of the fender is the same size as the tire, so the fender would rub the tire He has stopped responding to me at this point I later contacted Jason who is really Shai Barel He said they were advised to use an alias when hired by bagger bags Deric ***, the owner claims to be Derek Zeledon who is actually an employee
I received product and it was garbage, my painter and my refused to deal with product they said it was garbage and it wasn't sand blasted
names involved were , were Derek and Jerrod as said an then when contacted them again about how the product was garbage they begin to give me the run around about who I was speaking to, also when I received the product it was damaged it was chipped paint or whatever garbage product of paint that looked like cement they used was terrible, also it looked like someone threw up in in the bags and lined it with gorilla glue.my order number with that company is *** also I want a full refund of $they promised to have correct fitment for a Harley street glide and nothing was correct for fitment no holes were drilled for fitment and again the product was garbage I have been trying to contact them several times they never respond ,but only through text , this is the number to one of the guys that have my credit card/bank info I have been comm
I mailed the product back to the company as instructed and I'm now being avoided and ignoredWant a replacement or a refund
I purchased a 7" Daymaker Head lamp from Bagger Bags IncAfter installing the head lamp it malfunctionedI spoke with a person that answered the phone number X-XXX-XXX-XXXX representing Bagger Bags on January 18, I was instructed to mail the product back to Bagger Bags: address *** NW *** *** Plantation Florida XXXXXI did in fact mail the item back on January 19th via USPS priority mail with a proof of delivery form requiring a signature once deliveredThe product was delivered and signed for on January 25thAt this point, I can't get a response from the company and I haven't received a replacement lamp or a refund for the malfunctioned lampThey have my lamp and my money and has chosen to ignore my request for the return of one or the otherThe two persons that I've had communication with from Bagger Bags is *** I believe his cell number is
I placed an order (Order #XXXXX) with this company on July 15th, They originally mishandled the order and only charged my CC shippingI had to call them multiple times to get the payment corrected; they did and charged my credit card for the full order price
I did not receive the order in weeks/now months
I have made several calls, emails and chats; no response and the only time they ever called me back was initially to get my credit card info for the full purchase back this summer
I have requested numerous times to cancel the order; no response
I do not know what to do next other than to forfeit my purchase price as I do not want to spend more money on legal action for such a small purchase
Any assistance you can provide will be greatly Appreciated!
I am retired active duty military, traveled over the globe with thousands of customer service experienced; this one ranks THE worst!
It is a bitter irony that we serve for companies like this to have the
Its been three weeks and I still have not received my refund
I ordered a batwing fairing from this company in July and once I received the product three weeks later after making multiple phone calls to make sure the order was right because the order confirmation did not match what I asked for and I was told it was what I orderedOnce I got the fairing it did not match the order confirmation recipe or what I ask for and I immediately returned it with in a three day period and requested a full refund and was told it was processed now its been three weeks sense then and I still have not seen my moneyI have made two calls about my money and both times was told to call my bank and file a dispute of the charges if I wanted to get my money back
We purchased a product from Bagger BagsWe then returned the productHowever, we have yet to receive a refundAttempted to contact several times
We purchased a set of stretched bags for a customerOur Parts Manager dealt with Derick throughout the purchasing and shipping processThe bags were purchased from Bagger Bags for $including shippingWe received an email with the order ID *** on January 12, The bags were then shipped from the company on January 29, We received the bags through *** on February 2, Upon the inspection of the bags, they were not the quality of product that we were led to believeAfter several attempts to contact the company about a return we were able to return the bags through *** on April 21, The bags were delivered to the company on April 26, After the delivery date, we tried to follow up with the company about our refundThe company was hard to contact, but once we did they kept giving us excuse after excuse
They are refusing to give me my refund after I was told months ago I would have it Not they are changing there story I contacted them and no call
They won't issue my refund
I usually dont write reviews but I was so impressed with services I got from the company that I decided to add oneThe communication between I and the company was excellent, they explained the process in details and the spare parts I got were of the highest quality and reasonable pricesThe delivery was very fastI am very satisfiedThanks