Colony Brands, Inc.

Review: I placed an order on 3/6/14 through midnightvelvet.com. Upon completing my order and paying, I saw that 2 items were back ordered until May and June 2014 (not listed on the item page or at check out) so I requested that they be cancelled since most companies do not charge you for back ordered items until they are available to ship. I cancelled the entire order 3/24/14 since nothing had shipped by then. When I check my order status, I see that one item has shipped and I was excited to receive it since I wanted the item anyway just didn't want to deal with the back ordered stuff. The item I received was NOT the item I ordered. It was completely different item. I wrote for a shipping label and received one. I have been in contact with the company on numerous occasions following the request for credit. I have 4 reference numbers but this would not let m provide them, the system thinks they are social security numbers. This company's return policy states that they will return your funds in the way they were received. If you check the correspondence between myself and this company, they keep telling me that I will receive a check in 30 days. I paid online with a credit card and I expect my funds returned to the card that I paid with. Also why does it take 30 days if there are no items to return or process? And the item that shipped was the wrong item and should never have been shipped in the first place. I would like this company to stop holding my money hostage AND to follow their OWN return policy. I copied and pasted a portion of their policy:

Credit your Midnight Velvet® Credit Account. (If purchase was made using your Midnight Velvet® Credit Account)

Credit your Bank Card or Credit Card. If purchase is made using your Bank Card or Credit Card)

Send a check reimbursing you. (If purchase is made using a personal check or money order.)Desired Settlement: I want all of my funds returned to me in a timely manner and to my credit card and not in a check. I want this company to be responsible for their short comings and take responsibility for charging my card before items were ready to ship and sending me the wrong item AFTER I cancelled my entire order.

Business

Response:

We received the

correspondence from the Revdex.com regarding your order #[redacted] for $435.32 placed 3/6/2014 via internet. We are sincerely sorry for any

disappointment and appreciate the opportunity to explain.

Review: I have a complaint as a customer with swiss colony. I have been a customer since 2012 and am making an effort to pay my bill. I realize there is late charges, I get social security between the 30th and 3rd of each month. I do not have no money left to pay each week to get caught up. I do try in the beginning. I live from check to check. Could you kindly tell them to stop harassing me I cant take no more. I will be waiting for a response you can call me at [redacted]Desired Settlement: Work With Me

Business

Response:

Ms. [redacted] account originally became past due because she missed the first payment due in February of 2013. She has since missed three additional monthly payments, causing her account to become progressively more delinquent. In order to assist Ms. [redacted] in bringing her account current, Swiss Colony has credited her account to remove all late fees assessed since February of 2013. The credit of $65 will appear on her next monthly billing statement. Ms. [redacted] is still responsible for making the $25 monthly payment due on her account in April. If Ms. [redacted] continues to make her regular monthly payment her account will remain current, she will not receive collection calls or notices, and she will not be assessed any additional late fees.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

I need to have a monthly statement sent to me of past and present balance every month. I will make my $25.00 monthly payment until this account is paid in full.

Regards,

Business

Response:

Ms. [redacted] currently receives a monthly billing statement that includes the beginning balance, a list of all transactions, and the ending balance for the billing period.

Consumer

Response:

Income Social Security between the 30th and 1st of each month

Review: Last summer I agreed to pay of my account with Swiss Colony with the agreement being that they would remove the charge off from my credit report once payment was made. After numerous calls were made to the credit department I was informed on 3/24/14 that the charge off would remain and that it would show that is was paid and that they can not take something off a credit report. This is false, a company can remove themselves from a credit report if they choose to do so. Since the agreement I made with the company was to pay the amount in full "$15" and they would remove themselves from my credit report, they should be held to that agreement. The fact that they would lie to me about there practices and lie to me about what they can and cannot do just shows what kind of company they are.Desired Settlement: The outcome I would like is that Swiss Colony honor the agreement we had, since I honored my part and paid the bill in full it is only logical and ethical that Swiss Colony honor there agreement and remove themselves from my credit report.

Business

Response:

Mr. [redacted] opened his account in December of 2010. The account was charged off as a loss and referred to a collection agency in August of 2011. Swiss Colony’s records indicate Mr. [redacted] called on April 29, 2013 and requested the balance on his account and was given the name of the collection agency to which his account had been referred. Apparently Mr. Heffley made arrangements with the collection agency to pay the account in full. Swiss Colony received the payment on May 9, 2013 and promptly updated the status of the account to Paid in full – was a charge off.

Review: I ordered 2 items from this company and returned both items due to the following: The Dog slippers were USED and the reason I know this is because the top for the battery compartment was missing and the slippers looked used plus they arrived in a mangled box. It is as I explained to every company employee I've spoken to ILLEGAL to sell used items as new so they should have never been sent in the 1st place there by creating $10.00 of this $20.00 bill they keep sending me for shipping costs.The 2nd item was a pillow for your back which was suppose to fit over the back of a chair (no size of chair was given)and the only chair I have is a leather high back office chair which it did not fit over. I even tried to put it over my head as well as from my feet to my waist. The strap WAS NOT adjustable and therefore was of no use so it was returned. If the description states will fit over back of chair and gives no dimensions of any kind and it doesn't fit over any and every chair this is false advertising. The product doesn't do what this seller claimed it would do.The very 1st person I spoke to at this company agreed with me and was supposed to send out return shipping labels but only sent one and when I reprinted the label it would not allow me to use it again for the 2nd item. Someone at my local P.O. did something that got the 2nd package returned w/o cost to me and the 1st pkg had their return label on it.Yet they continue to send this bill for supposed shipping costs and I have told them repeatedly what the story is. If I receive one more bill after this letter reaches them and the matter is not resolved I will be going to the Federal Agency (FTC = Federal Trade Comm.) to report what has occurred and let them deal with this matter because as I stated in both cases what was done were No-No's under FTC guidelines.Desired Settlement: Statement declaring my account has been closed and there is NO PAST DUE AMOUNT OWED.

Business

Response:

We received your correspondence

from the Revdex.com regarding Order #[redacted] placed via phone

11/19/2014. We apologize for your receiving unsatisfactory

merchandise.

Our records indicate your return

of the Animal Massage Slipper/Dog 12/9/2014 was processed 12/9/2014, and a

credit of $23.95 ($19.95 merchandise credit + $4.00 associated shipping and

processing) was issued to your account.

Your return of the Lumbar Pillow

was processed 1/13/2015 and merchandise credit of $39.95 was issued. Our

guarantee states: “When you receive your order, if you are not completely

satisfied you can return any unused item in its original packaging within 60

days of its receipt for a full refund of the purchase price (excluding shipping

and processing charges).” It is a standard practice in the catalog industry that

the customer is responsible for any return postage if an item is returned

because the customer changed his or her mind, the item didn’t fit, or that the

customer just did not like the item. Likewise, shipping and processing is not

automatically credited. As a courtesy, the remaining shipping and processing on

this order has been credited, and your account now reflects a zero balance.

As requested, your account has

been closed and your name removed from our mailing list. However, it is still

possible that you may receive another catalog from us. Some catalogs are already

at their shipping destinations, to be released at a later date. The entire

process can take six to eight weeks. If any are received you may

discard.

We hope this information is

helpful to you. We appreciate the opportunity to explain. Sincerely,

Review: My mother was purchasing a gift for me through their company called Ginny's. The first order did not give a confirmation so we thought it did not go through. We were however billed and it was paid. That one is under [redacted]. The second one was ordered because we thought the other one did not go thru. We were again billed and it was paid. We got both items a few days apart. I called them, let them know the issue, and they issued me a return label. I sent the item back. I then noticed another debit on my mothers card. I called them and they told me I had to pay for the second one because I has purchased it. I explained that it had been returned and asked them to check. They did and told me the item was there and that my account would be credited back the money and that would make us even. They credited back my mothers account then the following month sent me a bill with late charges on it saying again I owe the money. I again explained what happened and was assured the matter was handled. The following month same thing. Now we are getting nasty phone calls about this and when I call there no one knows anything about all the previous attempts to get this handled. This has been going on since August of 2014. I am sick and tired of being treated like an it. They are condescending and rude and no one seems to know their job.Desired Settlement: I just want my account balance to be brought down to zero and for them never to contact me again. Please.

Business

Response:

Ginny's has received varied and contradictory accounts regarding this matter from Ms. [redacted] and her mother. In the interest of resolving this matter, Ginny's has elected to credit the account for the merchandise price, shipping and processing charges and all assessed finance charges.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Review: THERE IS A INQUIRY ON MY CREDIT REPORT STATING THAT I OWE AN DEBT

FROM THIS COMPANY FOR ONE HUNDRED AND SOMETHING DOLLARS

AND A CHARGE OFF IS ON MY CREDIT FOR

I AM DISABLED AND I DON'T WORK ANYWHERE AND I OWE NO SUCH DEBT

MY IDENTITY I HAS BEEN STOLEN ON SEVERAL OCCASIONSDesired Settlement: REMOVE OFF MY CREDIT REPORT

Business

Response:

Ms. [redacted]' complaint has been forwarded to Montgomery Ward's loss prevention section. She will receive an identity theft affidavit in the mail in the next few days. Montgomery Ward asks that Ms. [redacted] complete and return the affidavit to assist in its investigation of her claim. Montgomery Ward will inform Ms. [redacted] of its determination upon completion of its investigation.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Review: I order a sheer top from home at five, package only weight about 5 pounds if that. I returned to package thru the us postal service the same day I received it which was 9/11/2013 insured total cost for returning it was $5.37,they send me a bill for $17.20, I call them about this bill, they say it was for shipping. why did they charge me so much for this, they did not charge $17.20 when the shipped it to me. why are the charging this high price. I think they only charge me $5.99 when they shipped it to me. PLEASE LET ME KNOW WHY THEY ARE CHARGING SO MUCH MONEY FOR A RETURN, THEY CAN TAKE ME OFF THERE CATALOG LIST TOO, I WILL NEVER BUY ANYTHING ELSE FROM THEM.Desired Settlement: only be bill for what they charge to ship package to me and it was not $17.20.

Business

Response:

We received the correspondence from

the Revdex.com regarding your order #[redacted], placed 9/5/2013 via

mail. We are sorry for any disappointment regarding the shipping and processing

charges for your order. We understand your concerns, and work diligently to

keep our cost for processing your order, packaging your order, and shipping to

you at a cost that is in line with industry

standards.

Review: I ordered a GPS from the company when it arrived it didn't look like the product in the catalog and it didn't work, when I contacted the company to notify them of this and they told me to send it back and they will send me another one. When they sent me the other one that one didn't work either. I called and let them know of this and they wanted to send me the same one again that didn't work the 2 times sent and as well as wasn't matching up with what was in the catalog. I am a truck driver and on the rd from state to state 24-7. So it was easy for me to just throw my hands up with the situation. I did neglect to pay as well due to the frustration. When they started calling me to remind me of my payments I went ahead and called the payment in on March 28th 2014. Now after receiving my payment of 285.00 somehow this has went on all 3 credit bureaus. I have been calling this company for the past 6 months for them to remove this from my report but with no prevail. This is really hurting my scores. I don't understand why is this so hard to just remove it from my credit report from all 3 Bureaus? They already received my payment.Desired Settlement: I would like to have Montgomery Ward charge off's completely removed from all 3 credit bureaus.

Business

Response:

While Montgomery Ward believes the information it has furnished accurately reflects the payment history and current status of Mr. [redacted] account, in the interest of resolving this complaint a request has been submitted to the consumer reporting agencies to delete the account information from his consumer credit file. This change may take 30 days or more to appear on a consumer credit report.

Review: I had placed an order with Ginny's a couple months back for a 16 piece red flatware dinner ware set. The total cost is $85.35. I was under the impression that I could pay so much a month on the bill. Now, I am unemployed. They are calling me every day leaving voice mail messages on my phone. I have called them 4 times (including today) to tell them I am unemployed right now and don't have the full balance and hope to be able to pay something next month. I am out looking for jobs every day and now they are calling me every day. I have spoken with 4 different people there including a Supervisor today, to note in my account that I don't have the money right now, but hope to have a little something next month. I am very upset with daily phone calls from these people. They tell me every time I call they will note in my account a monthly payment next month, but when I talk to someone new, there are NO notes accordingly in my account. I would like the phone calls to please stop. I think with the annoying phone calls, getting my ulcer upset every day, I would like some type of refund from them. I gave the dishes away as a gift. Thank you.Desired Settlement: $85.35 balance of account due to harassment phone calls from Ginny's.

Business

Response:

Ginny's has suspended calls to Ms. [redacted] . If Ms. [redacted] employment issues continue and she is unable to make a payment at the end of November, Ginny's asks that she contact the credit department directly and speak with a credit representative.

Review: A few years back I paid off a credit card that is now reporting the same account under two different names (Ginny's and Midnight Velvet). They are the same company and are owned by Colony Brands, Inc. This is damaging my credit scores because it makes it seem as though I have more delinquent debt than I really do.Desired Settlement: Remove one of the debts that they are reporting on my credit reports.

Business

Response:

Ms. [redacted] had a credit account with Midnight Velvet, Inc. and

another credit account with Ginny’s, Inc. , two separate entities that

independently extended credit to Ms. [redacted].

The Midnight Velvet account was charged off due to

nonpayment on August 17, 2011; the Ginny’s account was charged off on August

26, 2011. Ms. [redacted] settled her Midnight Velvet account in March of 2013 by

paying 80% of the outstanding balance. Two months later, in May of 2013, Ms. [redacted] settled her Ginny’s account by paying 50% of the outstanding balance. The information

furnished to the consumer reporting agencies accurately reflects the status and

history of these accounts. Two trade lines appear on Ms. [redacted] credit report

because two different accounts were opened, charged off and, ultimately,

settled.

Review: Purchased a fouton sofa lounder from Seventh Avenue on 8/4/2013. When the product arrived the cushions were less then satisfactory, but I really loved the style and woodwork of the sofa. For the past two months the end of the lounger will not stay up. When someone sets on the couch they fall down and make a loud crashing sound. Last Wednesday on 2/5/2014 my daugther and I were just sitting there and the end of one just came crashing to the floor. I picked it up and the screw had busted the wood on one end. There is no way to fix this other then to drill a whole above the damaged wood, but then it will not line up properly. I am sickened by the money I have spent on this piece of furniture. The shipping and processing charges on top of that are significant. I have had to go out this weekend and purchase a love seat because I have no where else for my family and guest to sit. Now I am out double the cost. I emailed Seventh Avenue customer service email on 2/6/2014 and have yet to get any type of response back. I didn't even receive an automated response telling me that a rep would answer my email within so many hours, so I am not even sure it has been received.Desired Settlement: I want a full refund of this couch, plus the shipping charges on my credit card. I will be glad to ship it back (on them) if they want to see the poorly constructed furniture and damage themself, although this would be a huge inconvenience to me as the customer, but I will do what I have to. I just feel that I have been a long time customer with no complaints and I hope that Seventh Avenue will do the right thing and stand behind their products. This couch is only 6 months old and already needs to be placed in the garbage.

Regards,

Business

Response:

We received the

correspondence from the Revdex.com regarding your order #[redacted]

placed 8/4/2013 for the Red Espresso Lounger. We are sorry for any

disappointment or inconvenience with the lounger.

Review: on Oct. 4th 2013, I mailed a money order for $52.49 plus .10 cent for an order(3-piece Battista Planter Set,) I got a call on Oct. 8,2013 from a sale person telling me that the set was no longer in stock and that I would be getting a refund.As of today(Nov. 25,2013)I have not gotten it.. I was told that a check was send out on Oct. 16,2013 and the I must wait 7-10 days...I never got it..I have called them..on the 15th,30th of Oct.. plus Nov. 4th,5th, 8th, 13th, 15th, and Nov.25th...I was told on Nov. 15,2013 that a check was done again on the 13th of Nov. and to give it 24-48 hrs.. to be mailed out and 7- 10 days and I should have it....I am tried of the run a around about my money....they keeping telling me the refund is in the mail...it was less than 4 days for them to get my money!!!!! but close to 2 months them to refund me MY money back....THANK YOU MS. [redacted]..one sale person told me if I get 2 checks from them,I couldn"t cash both of them...and I told her that I'm 60 years old and I have never been to Jail for anything... and that $52.59,is not something I would go to Jail over...all I want is my Money...I have ordered many things from Walmart ,Burlington Coats Factory and never had any problems plus ordered from Midnight Velvet and Harriett Carter books...I will never order anything else from these people again.....

Business

Response:

We received the

correspondence from the Revdex.com regarding your order [redacted]

placed on 10/7/2013. We sincerely apologize for any disappointment with your

order for the Three Batista Planters. We make every effort to provide you with

the best service and highest quality possible; however, sometimes

circumstances are beyond our control. We are sincerely sorry your refund did not

arrive in the appropriate amount of time.

Our records indicate

the refund of $52.59 was promptly sent 10/16/13. We regret it had not arrived

during the course of normal mail delivery, which can be from seven to ten

business days. Upon receipt of your call to notify us of non delivery, a request

for a new check to be issued was sent to the proper department 11/8/13. A new

check was issued 11/14/13 and mailed about 11/18/13. We believe this response

and the check will be received about the same time.

We are sending under

separate cover a gift certificate for $10 to use towards a future purchase. This

should arrive within the next seven to fourteen business days. We appreciate the

opportunity to explain, and hope you’ll allow us another opportunity to serve

you better in the future. Sincerely, <st1:place w:st="on">Seventh

Avenue

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

My name is Ms.[redacted] and I made a complain on a company "7th Avenue" on Nov. 25,2013 about my refund, well I finally got it this past week-end....I will never,never,never do service with them again I don't like how they do business..close to 2 months for a refund.

Review: I purchased a coffeemaker as a gift for my father who resides in Arizona. I paid in full at the time of purchase with a personal debit/credit card. I received the product and shipped it to him in time for Christmas. I now know that the coffeemaker subsequently failed and at some point my father (not myself or any agent of mine) requested a replacement. Ginny's customer service verifies that a replacement coffeemaker was shipped to his address in Arizona sometime in April.

I then began receiving bills for the coffeemaker. I did not realize this until July when I opened an envelope with a bill for $79.00 And a minimum payment of $20.00 due. I did not make any request for a replacement coffeemaker nor did I receive the replacement coffeemaker. So Ginny's authorized a replacement be sent out under my name without my authorization and had now begun billing me saying I never returned the product, which of course, I am not in possession of.Desired Settlement: I simply want them to reverse the unauthorized billing actions and cease attempting to charge me for products neither requested nor received.

Business

Response:

We received the correspondence

from the Revdex.com regarding your order #[redacted] placed 12/13/12

via internet. We are sorry for any disappointment regarding your order and

consequent billing of a replacement 12 cup Coffee

Maker.

Review: Sent products back to the company paid for return shipping now they are charging me for shipping which I already paid forDesired Settlement: Stop sending me bills for shipping and correct credit report

Business

Response:

We received the correspondence from the Revdex.com in regards to your order #[redacted] placed 11/25/2015 via mail. We apologize for any disappointment with the Furniture Protectors.

Review: I was checking my credit Report when I came across and account from Midnight Velvet. This account was opened without my consent. When I called them, they stated they could not find this account and I needed to call the Credit Bureau to dispute it. Well if they can not find an account under my name, why am I being charged for $285.00.Desired Settlement: I want this account removed from my Credit Report. I never opened or authorized this account. My resolution is I want nothing to do with this company.

Business

Response:

Midnight Velvet is unable to conduct an investigation using the information provided. It is possible that one or more of the agencies have included information regarding another consumer on her credit report. Ms. [redacted] can assist in resolving this question by providing the full or partial account number from the consumer credit report in which the account information was included or she can provide information from the header portion of the report, including any previous addresses and any FKA or AKA names included on the report.

I'm angry with them I and my husband paid close to $400.00 not even 3 weeks later they start calling us demanding us for more money.

Review: I have a kids trampoline that was made by One Step Ahead. I contacted their office to inquire as to how I might get some replacement bungee cords. The current bungee cords are severely corroded (the rubber part) and are being held together by the fabric covering of the cords. I contacted a representative via chat and explained the situation. I aksed him if I could purchase more cords. He told me that the model I had is no longer in production, and he offerred to mail me a giftcard that would allow me to purchase and ship (about $125) a replacement trampoline. He told me it would take about 3 weeks to deliver. After about 6 weeks, I contacted their office to tell them I'd not received the giftcard. A different gentleman told me they had no record of my complaint, my address, or the promise of a replacement. I'd also sent multiple emails regarding the subject, and was told in one dated July 16th that they were tracing the giftcard and would call me, which they never did. He said he would pass on my information to "the person who makes decisions about this kind of thing" and they would get back to me. By this point, I was frustrated at their lack or response and making good on their promise. I asked when I could expect to hear back from them on their "decision" or whether to honor their promise. He said "these things take time and you just need to be patient. we'll call you." Well, it's been at least another 6 weeks (we're hitting the 3 month mark, from the time I first made contact... possibly longer), and I've heard nothing. I'm fairly certain I'm just getting the run around and that this company has no intention of actually providing me a replacement of this faulty product.Desired Settlement: I'd just like to receive the gift card for $125 that I was promise, that will allow me to replace the trampoline that is now a danger to my child.

Business

Response:

Please post an addendum to our initial response: We apologize for any confusion. Fortunately, our One Step Ahead Customer Service, was able to locate the gift certificate information, and was in contact with you by phone. Your satisfaction is important to us and we appreciate the opportunity to be of service. Sincerely, One Step Ahead Thank you,[redacted]Customer Service

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Regards,

I placed an online order & sent a deposit ;order never shipped.I called [redacted] & was told I cancelled the order online before I sent the deposit.They cashed my check and put the funds toward the cancelled order which does not make sense.I never cancelled the original order.I Placed a new order which I was told would be delivered the 24th & that never shipped.I called to inquire & they said I had to give more of a deposit for the same items so I cancelled the order.Now I'm waiting for my deposit to be returned.They have horrible customer service!!!

Review: I placed an order for a Polaroid camera, film, and expedited shipping, totalling $215.80 which the money was credited to the business account before the order was filled. On 2-24-15 I was contacted that the product was not was available. I cancelled the order and was told I would receive my refund WITHIN 30 days. I did not. On 3-24-15, I talked with a Supervisor Ms. [redacted] and was told my refund would be mailed out on 3-31-15. I still have not received my money and I wonder why. It seems the business (Ginny's) will not return (or send me my refund) for some reason or other. THANKS for your assistance!Desired Settlement: I want my refund of $215.80 for products & services they could not provide.

Business

Response:

We received the

correspondence from the Revdex.com regarding your order #[redacted]

placed 2/23/2015. A refund check in the amount of $215.80 was mailed to your

address on 04/01/15. Please allow 7 to 10 days for the check to

arrive.

Review: Received.catalog for preapproved credit. Placed order and made down payment. Items not available no refund.of deposit given. Deceptive business practices and false advdrtising.Desired Settlement: Refund to method.of payment. Mastercard.

Cancellation of pending orders

Removal from.mailing list for future.contact

Business

Response:

We received the correspondence from

the Revdex.com regarding your order #[redacted] placed 3/23/2014 via

mail. We sincerely apologize for any disappointment regarding your

order.

We regret the confections selected

for your order were no longer available for shipment. We make every effort to

provide you with the best service and highest quality possible; however,

sometimes circumstances are beyond our control. Although we do ship products

year around, some of our specialty products are seasonal and certain items

cannot be shipped during the warmer months. Unfortunately your items were no

longer available.

Refunds are most often returned in

the same manner in which they are received. This would have occurred if the

order had been paid in full with your card. A refund check in the account of

$7.89 (the amount of the down payment) was issued on 4/20/2015. This should

arrive within the next seven to ten business days. We have also forwarded your

information to the departments involved for their review and

considerations.

Per your request, we are removing

your name from our mailing listing. However, it is still possible that you may

receive another catalog from us. Some catalogs are already at their shipping

destinations, to be released at a later date. The entire process can take six to

eight weeks. If any are received you may discard. We are sorry we disappointed

you. Sincerely, Swiss Colony