Convergent Outsourcing Inc

Dear Ms*** Because responses are publicly posted on the Revdex.com website, Convergent Outsourcing Inchas drafted a detailed response that has been uploaded on the website to address your concerns provided in the complaint. Please review the uploaded document for further
information. If we can be of further assistance, please don’t hesitate to contact us at the contact information provided on the uploaded response Respectfully submitted, Sarah K***Lead Compliance Rep

Complaint: ***
I am rejecting this response because:
The response you have provided isn't sufficient enoughYou have purchased this account from somewhere but PSEG has no record of this accountI have asked that you provide documentation because you are now attempting to collect on an account that isn't minesWithout valid documentation/contract for me to observe the validity of the contract than there is no contract and I ask that you remove all negative information that you have associated with this account to the credit bureaus be removed immediatelyIf you have obtained an account you should be able to provide the Revdex.com or myself a contract stating the services renderedWithout that you could easily falsely created an account in my name or with my SSN but you are unable to furnish any documentation I would like for you to reach out to the original account holder and obtain some form of valid documentation stating that this account solely belongs to me because they have declined that this account is minesAgain please provide documentation to the Revdex.com or myself or remove any and all negative information associated with this account reported to the credit bureaus.
Sincerely,
*** ***

To Whom It May Concern,Convergent Outsourcing has received Mr***'s request for validationDirecTV placed thisaccount in our office on 12/02/2016, to collect a balance of $1,on their behalfTo datethis is the first communication we have had regarding this accountConvergent Outsourcing has
placed this account in a disputed status and we have requestedvalidation from DirecTVWe will mail the documents to Mr*** once they are received.In response to this communication, Convergent Outsourcing has closed this account andreturned it to DirecTVWe will request our information for this account be removed from thecredit bureausIf Mr*** needs further assistance he may contact DirecTV directly asConvergent Outsourcing is no longer handling this accountWe appreciate the opportunity to respondRespectfully,Mattie G***Compliance Representative

Dear Ms***, Because responses are publicly posted on the Revdex.com website, Convergent Outsourcing Inchas drafted a detailed response that has been uploaded on the website to address your concerns provided in the complaint. Please review the uploaded document for further
information. If we can be of further assistance, please don’t hesitate to contact us at the contact information provided on the uploaded response Respectfully submitted,Sarah K***Lead Compliance Rep

Dear Ms*** Because responses are publicly posted on the Revdex.com website, Convergent Outsourcing Inchas drafted a detailed response that has been uploaded on the website to address your concerns provided in the complaint. Please review the uploaded document
for further information. If we can be of further assistance, please don’t hesitate to contact us at the contact information provided on the uploaded response

Dear Mr***, Because responses are publicly posted on the Revdex.com website, Convergent Outsourcing Inchas drafted a detailed response that has been uploaded on the website to address your concerns provided in the complaint. Please review the uploaded document for further
information. If we can be of further assistance, please don’t hesitate to contact us at the contact information provided on the uploaded response Respectfully submitted, Mattie G***Compliance Representative

Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me

Complaint: ***
I am rejecting this response because:Good afternoon my name is *** *** and this is not handled they wont send me any type of letter this is cleared and I did find out this debt is not mine was also from they have also sent this to a new collection agency named lvnv funding llc this is harassment and shouldn't be happening what else can I do
Sincerely,
*** ***

Convergent Outsourcing, Inchas received Mr***'s dispute with Comcast placed this accountin our office on 10120/2016, to collect a balance of $on their behalf.On 01/24/2017, Mr*** spoke with an agent on our office, he advised that us that he disputedthe balanceThe account was
placed in a disputed status and collection activity was suspendedOn02/09/2016, we mailed Mr*** a letter requesting additional information in order to assist himwith his stated dispute.On 03/06/2017, Mr*** emailed our office with additional information pertaining to his dispute.On 03/07/2017, we obtained validation of the balance owed from ComcastThe documentation of thebalance was mailed to Mr***.03/2112017, Mr*** emailed our office requesting that we cease communicationThe accountwas placed in a cease communication status.This account has been closed in our office and returned to our client, ComcastWe did not report theabove referenced account to the credit bureausWe do not own this account and therefore cannotguarantee resolutionShould Mr*** have any further inquiries regarding this matter, he maycontact Comcast directly.We appreciate the opportunity to respond

Convergent Outsourcing has received Mr***'s communication through your officeFrom theinformation provided it does not appear that Mr***'s stated issue is not with ConvergentOutsourcing; rather it is with the service provider.In response to Mr***'s requested, Convergent
Outsourcing has requested our information forthe above referenced account be deleted from the credit bureausThe a-Oscar AUD# provided forthis request is ***We hope this helps Mr*** find resolutionWe will also forward acopy of the communication received from your office, and our response to Comcast directly

From: *** * Sent: Friday, April 28, 10:AM Subject: Fwd: You have a new message from the Revdex.comAs I have told the last collection Agency that I am unaware of such an account and charges with the Original creditor SprintThis account was originally put on my credit report in under a different collection agency (Enhanced Recovery) This was the same document provided by the previous collection agency as the provided .pdf document has no Signature on it that verifies this was an account that I ownedThis is one of the reasons why this account was removed from the credit reporting agency, The other being Statue of Limitation according to FCRAOutsource convergent bought this illegitimate debt from Enhanced Recovery and reestablished it as an account that was opened and reported in This is what my current credit report reflects and has caused Damage to my credit score and fileI would like this account removed completely from my consumer credit report and this company investigated company for what I believe are illegal practices.

Complaint: ***I am rejecting this response because: the account was report after you received the dispute , please remove it or request a removal from Verizon ASAPSincerely,*** * ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
As stated previous, although communication may have been attempted, it was not received by myselfI sincerely appreciate the prompt action on this matter.Very Respectfully, *** ***

Complaint: ***
I disputed it times and both the company and the CBs never provided me with a signed contract with my signatureA collection bill is not a validation and I have a right to be provided with proof or it needed to be removed!!!!!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

To Whom It May Concern,Convergent Outsourcing, Inchas received Mr***'s complaint ConvergentOutsourcing investigated and responded to this identical complaint through the ConsumerFinancial Protection Bureau on 02/23/2017.Our position in this matter remains the sameAttached is a copy
of the response provided to theConsumer Financial Protection Bureau on 2/23/for referenceIn addition the statementcopies provided to Mr*** on behalf of the above mentioned T-Mobile account havealso been included for your reference.We appreciate the opportunity to respond.Respectfully,Mattie G***Compliance Representative ***SUPPORTING DOCUMENTS REDACTED BY Revdex.com***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Dear Mrs***, Because responses are publicly posted on the Revdex.com website, Convergent Outsourcing Inchas drafted a detailed response that has been uploaded on the website to address your concerns provided in the complaint. Please review the uploaded document for further
information. If we can be of further assistance, please don’t hesitate to contact us at the contact information provided on the uploaded response Respectfully submitted, Mattie G***Compliance Representative

Convergent Outsourcing has received Mr***'s request that we cease communicationconcerning the above referenced accountJefferson Capital Systems, LLC placed thisaccount in our office on 12/19/2016, to collect a balance of $2,025.35.Mr*** stated that this account is past statute and that
Convergent is violating the FairCredit Reporting Act by attempting to collect this debtThe statute of limitations sets forththe maximum period of time, after certain events, that legal proceedings based on thoseevents may be initiatedIt is not unlawful to request payment on a past statute account.Convergent Outsourcing has ceased communication on the above referenced accountIn aneffort to help Mr*** find resolution we have forwarded his complaint to our client.Our client has also notified us that, in order to resolve Mr***'s stated dispute, they toohave terminated collection efforts.Thank you for the opportunity to respond

Complaint: ***
I am rejecting this response because:First of all, this debt collector is in the business of collecting, and as such they have an obligation to validate the debt in a timely manner if requested to do so by the consumer if they plan to continue collection activity on the account. As I mentioned in my original complaint, I never received debt collector's response to my request for validation of the account they continue to collect on. There is no evidence to support their claim. Due to their negligence, I have been extremely damaged. I am respectfully requesting Convergent Outsourcing delete the invalidated account immediately. I am making every effort to resolve this matter without presenting my case to a courtroom jury in my community.