Convergent Outsourcing Inc

Re: Case #*** ***,*** Convergent Account# R-*** Comcast Account# *** To whom this may concern, Convergent Outsourcing, Inchas investigated Ms***'s complaintOur client, Comcast placed the account in our office on 02/16/to collect a balance of $on their behalf
On 02/26/2016,Mrs.***'s husband contacted someone in our office and informed us at that time the account was believed to be fraudulentThe account was placed in a disputed statusCollection activity was suspendedOn 02/29/a fraud packet was mailed to the address on fileWe are sorry to hear that Mrs*** may be a victim of fraudIn response to receiving this information, we have closed the account in our office and return it to our client ComcastWe do not own the account therefore, we cannot guarantee resolutionIf Mrs.*** fills out and returns the fraud packet, we will forward it to our client in an attempt aiding in resolutionWe have not reported our information to the above referenced account to the credit bureausWe will forward a copy of this complaint and response to our clientIf Mrs*** has any further inquiries please have her contact Comcast directly, as we are no longer handling the accountThank you for the opportunity to respond

I am pleased to find out that you have ceased actionI will be contracting all three bureaus to confirm that you’ve reported this information so that you’re removed from my credit
Complaint: ***
I am rejecting this response because:
Sincerely,
*** ***

Dear Ms***, Because responses are publicly posted on the Revdex.com website, Convergent Outsourcing Inchas drafted a detailed response that has been uploaded on the website to address your concerns provided in the complaint. Please review the uploaded document for further
information. If we can be of further assistance, please don’t hesitate to contact us at the contact information provided on the uploaded response Respectfully submitted, Sarah K***Lead Compliance Rep

Convergent Outsourcing, Inchas received *** *** dispute*** placed this account in our office on 09/29/2015, to collect a balance on their behalfConvergent Outsourcing does not purchase debt we only collect on balances placed in our office by our clients.Convergent Outsourcing has
mailed several validation notices to *** *** at the address on *** StreetThese notices included ***'s right to dispute the balance owedTo date, this is the first communication we have received on behalf of this account, notifying us that *** *** disputes owing a balance.In response to receiving *** *** communication from the Revdex.com, we have ceased communication and returned the account to our client,***.We do not own the account and therefore cannot guarantee resolution.If *** has any further inquiries regarding this matter, please have her contact *** directly.We appreciate the opportunity to respond

: ***, ***Case#:***Convergent account#:S- *** *** *** *** account#:***Original Creditor: ** *** ***To whom this may concern,Convergent
Outsourcing Inchas investigated Mr***'s complaint*** *** *** *** placed this account in our office 8/16/13,to collect on their behalfConvergent Outsourcing, Incis a collections agency that only collects on accounts placed in our office by our clientsWe do not attempt to scam consumers.In response to your complaint, we have suspended collection activityWe will provide a copy of your complaint and our response to our clientWe have not placed our information regarding the above account on your credit reportWe suggest contacting *** *** *** *** to ensure this matter is resolved.We appreciate the opportunity to respond

Complaint: ***I am rejecting this response because: The Convergent Account # is *** The Client Account # is *** Sincerely,*** ***

Please view the attached PDF file
Convergent Outsourcing Inc.has received Ms***'s additional informationOur position remains the same;we have not reported our information to the credit bureausConvergent Outsourcing does not believe it has violated any laws.On 06/06/we received an email from Ms*** requesting an itemized billWe have requested proof of the balance owed on Ms***'s behalf.When we receive the documentation requested from Verizon Wireless we will mail the information to the address provided in this complaint.It appears from the information provided in this complaint that Ms***'s issue is not with Convergent Outsourcing and is with the original service providerIf Ms*** has any further inquiries, please have her contact Verizon Wireless as Convergent Outsourcing no longer holds interest in collecting the balance

Dear Mr***, Because responses are publicly posted on the Revdex.com website, Convergent Outsourcing Inchas drafted a detailed response that has been uploaded on the website to address your concerns provided in the complaint. Please review the uploaded document for further
information. If we can be of further assistance, please don’t hesitate to contact us at the contact information provided on the uploaded response Respectfully submitted, Sarah K***Lead Compliance Rep

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me as long as they remove it from my credit report immediately. I will notify Cox Communication regarding the fraudulent charge. Thank you
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because: This is not reportable so stop bothering me
Sincerely,
*** ***

Revdex.com:
Even though I disputed the whole amount I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Re: *** *** Case #:*** Convergentaccount#: T-*** *** *** *** ***#:*** Debt description: ** * * *** To whom it may concern, Convergent Outsourcing, Inchas investigated the complaintThis account was placed in our office on 11/29/by ***
*** *** to collect $on their behalfWe are sorry to hear that Ms*** has been unable to reach us and apologize for any inconvenienceIn the complaint it references that the web address provided on our notice, WWW.convergentusa.com is for medical debt collection onlyThis site services companies owned by Convergent; *** Center Solutions, Healthcare Revenue Cycle Management, Receivables Management and Commercial SolutionsOn the website, when you access the home field in the top right hand side, there is a box that is for consumer assistanceConsumer assistance lists the phone number for Convergent Outsourcing, a calling in error field to stop calls to a specific number and a field to make a paymentI have enclosed a screen print for reference of our websiteIn response to Ms*** complaint Convergent has closed the above mentioned account in our officeConvergent has not reported the above mentioned account to the credit bureausWe will forward a copy of Ms*** complaint and our response to our clientIf Ms*** has any further inquiries, please have her *** *** *** at***, Convergent is no longer handling the accountWe appreciate the opportunity to respond

Complaint: ***
I am rejecting this response because:I have never received ANY notices from this company.

To Whom It May Concern, Convergent Outsourcing, Inchas received Ms*** complaintOn 08/04/PayPal, Incplaced this account in our office to collect a balance on their behalfOn 08/08/2016, a validation notice was mailed to Ms***This notice included Ms*** right to dispute
the balance and is the only notice Convergent Outsourcing has mailedTo date, this is the first communication we have received on this account notifying us that Ms*** disputes owing a balanceIn response to receiving this communication, Convergent Outsourcing has closed the account in our office and returned it to PayPal, Inc.We have not reported this account to the credit bureausWe do not own the account therefore we cannot guarantee resolutionIf Ms*** has any further inquiries regarding this matter, she may contact PayPal's customer support at 1-877-380-6578, referencing the client account number aboveWe appreciate the opportunity to respond

Complaint: ***
I am rejecting this response because:
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because: You do not have a business relationship with me! So, I guess I have a caseWe have been through this in the pastHow many times do I have to request you stop calling me? At this point it is harassment and I will peruse this and submit the violation

Dear *** ***, Because responses are publicly posted on the Revdex.com website, Convergent Outsourcing Inchas drafted a detailed response that has been uploaded on the website to address your concerns provided in the complaint. Please review the uploaded document for further
information If we can be of further assistance, please don’t hesitate to contact us at the contact information provided on the uploaded response Respectfully submitted, Mattie G*** Compliance Representative

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Dear *** ***
*Because responses are publicly posted on the Revdex.com website, Convergent Outsourcing Inchas drafted a detailed response that has been uploaded on the website to address your concerns provided in the complaint. Please review the uploaded document for further
information. If we can be of further assistance, please don’t hesitate to contact us at the contact information provided on the uploaded response