Outstanding service from xxxxxWill be requesting him for our routine service xxxxx who took my initial call was friendly, responsive and incredibly supportiveOverall a great team
xxxxx was a fantastic technician, clearly defined the problem(s) and helped me with the decision to retire my old furnaceMy furnace was bad, verging on horrible, and xxxxx made it easier to accept by giving me all options available to meAll MJ techs have been great, in fact all MJ service people are top notch from my many experiencesxxxxx seemed to be "a cut above" - not your average techExceptional
I have had service technicians come to my home in the last months Their names are xxxxx and xxxxx Both of these men have been the most courteous and friendly technician I have ever had They seemed very knowledgeable in their jobs Morris Jenkins even sent technicians out on a Sunday to replace my hot water tank I have nothing to say about Morris Jenkins except that they are great and I will always do my heat, air, and water heater with them I would give them an A+
xxxxx with Morris Jenkins, visited today to perform my month service He seemed very thorough and was very informative with the information he gave Kevin was professional from the beginning to the end of the visit
We had problem with a/c and we thought about Morris-Jenkins as we remembered seeing their Ad The tech was here within hrs and took care of everythingMost importantly Rik W, explained the problem in detail and how we could take care of the unit in the futureCustomer service is really star More than problem being taken care of, the fact that we learned something was very valuable great service and would recommend to anyonewe are a member of Morris-Jenkins now [redacted]
Great CompanyYou will be very satisfied with the work they do, very professional, clean, and do what they say they will doYou can trust them for every service they provideVery professional and well trained service techniciansI can not be more satisfied every time I use them
We are priority customers of Morris-Jenkins Today Brad L***, Morris-Jenkins service technician, performed the annual maintenance on our two air conditioning units He was very professional, courteous, and fully explained what needed to be done I had an issue with one furnace and he resolved that issue in addition to the air conditioners We are very pleased with Brad L***!
Technician, [redacted] was very polite, respectful of my home, knowledgeableI have had Morris Jenkins servicing my HVAC for almost years No regretsExcellent service
Morris Jenkins has always come out to my home right when I need themI had my annual spring cleaning done this year by [redacted] He was completely professional and even replaced a battery in a smoke detector that had started going off that morning and my air filter [redacted] is a great representative for Morris Jenkins!!
I had my seasonal service this morning He arrived exactly to the minute when scheduled Technician xxxxx was excellent He explained what he would be doing, inquired if I had any questions and seemed genuinely interested in my concerns He performed the required maintenance in the time he quoted, left me a copy of the service request and thanked me for my business Excellent service start to finish Thank you very much
Service person xxxxx wes very professional, on time, knowledgeable about his tradeI got a good diagnosis of the problem and it fixed the issuewe spent a little bit more money then we wantedbut everthing is working smoothwe will use them in the future if needed and recomend Morris Jenkins to others
xxxxx just completed our spring AC system check up He was very professional and a pleasure to do business with We will continue to sue Morris-Jenkins as long as we have service as good as this
Service on May 26, by [redacted] and [redacted] Work was performed in a professional manner and to my satisfaction Not overly happy with the cost but as it was necessary and is OK Only one item I question? I received a copy of the work done by email after the repairs There is a duplicate charge for $ to Add renew to Refrigerant Sys I thought it was only one charge for the downstairs system, leak was not found
xxxxx conducted a service call and scheduled a hot water heater install with great knowledge and professionalism I would use Morris Jenkins again and recommend to neighbors based on my experience with xxxxx and the install team
I have been using Morris-Jenkins for years now since moving to the area I have always gotten very good service from their Customer Service department, and the technicians always call prior to arriving to do work On this occasion, I had a new gas hot water heater installed, as well as a circulation pump that is on a built in timer Since the hot water heater is at the opposite end of the household, hot water took a long time to get to the master bath It was a waste of water and time Now I can get immediate hot water during the times I wish it The install went perfect, I was shown how to operate the timer and I felt I got value out of the transaction Don't let the crazy commercials fool you that's a way to get your attention But once you get Morris-Jenkins service you'll be happy
[redacted] Arepresent the best of what Morris Jenkins stands for I have been doing business with Morris Jenkins since and have been impressed and well satisfied with sales representative ***, installers, customer service reps over the phone, and service techs who inspect, clean, and service my equipment to keep it running like new Every review I have written has been stellar for Morris Jenkins and their team But I am writing this review because these two gentlemen have perfected the quality, customer service, and and care that Mr [redacted] requires in his business model Yesterday [redacted] arrived promptly and began standard maintenance on all of my equipment He was extremely polite, knowledgeable and as always a huge advocate of his company I always take time to talk to every tech and I always want to know how long they have worked for MJ and their future plans with the company [redacted] was no different from all the others and loves his job with MJ I always end up in the basement for a bit with the tech to inspect the whole house filter and make a decision on replacement [redacted] was closing up the unit, and then I observed him taking the condensation pump from the furnace and I asked why? He explained it is routine and he was going to inspect it and clean it I explained that in all my years with MJ, to my knowledge it had never been taken apart and cleaned...and when he finally got it loose, one look inside revealed I was correct The entire unit was filled with crud and was in bad need of cleaning I am surprised it never failed....but give credit to the quality parts MJ uses [redacted] took it outside and used some of the same chemicals he cleaned my AC with and had it looking like new While he was placing the unit I decided to contact my friend who actually was an installer for MJ, but is now a district supervisor I sent him a photo of the unit before it was cleaned in hopes he would use it to explain to others the importance of cleaning this unit Even more important, I wanted him to know how impressed I was with [redacted] and his methodical approach to his job....leaving no stone unturned [redacted] simply text back and ask if [redacted] was still there, which he was The next thing I see is [redacted] coming around the corner with a brand new pump [redacted] had informed him that this pump should be replaced since required maintenance had not been completed on this unit in the past.....and it was to be replaced at company expense....again...the MJ way! This is alone is enough for me to write this most positive review After working in the attic, [redacted] asks to speak to me and shows me a photo of bubbles from a gas pipe This pipe had been installed before MJ and had developed a slow leak He was not looking for it, but his nose found it Though he felt he might be able to make the repair on his own, he really wanted to bring in an MJ expert in duct work and gas lines ( they have experts in everything) I was surprised to find [redacted] back this morning with a smile on his face along with [redacted] Dwho [redacted] says is one of the best man in the company for this kind of work After over an hour they determined other issues with the pipe line that caused the leak to begin with....and the repair is still in progress as I write this....but when [redacted] and [redacted] leave....I will know the repair is done the MJ way...which is the right way Bottom lineYes, I paid more initially for Morris Jenkins to put in my two dual fuel units in my home In the long run, I believe I have saved money with this company because my out of pocket expenses have been minimal I have invested in their maintenance contract and my units are still working like new Truthfully, I believe this time they saved me from a potentially life threatening....and certainly home threatening event as they complete repairs on gas pipes my previous HVAC company had installed improperly In my opinion, Morris Jenkins is simply the best because of the investment they make in their men and women to make them the best Thank you to **, [redacted] , and ***....and thank you to Mr [redacted] for your insistence on top quality customer service My best, [redacted] *
xxxxx came last night and was awesomeExplained everything, no extras were sold Class act all around Probably the best Morris Jenkins tech that has come to our house I will ask for him by name going forward Was thinking about leaving Morris Jenkins but after last night - I plan on staying
Outstanding service from xxxxxWill be requesting him for our routine service xxxxx who took my initial call was friendly, responsive and incredibly supportiveOverall a great team
xxxxx was a fantastic technician, clearly defined the problem(s) and helped me with the decision to retire my old furnaceMy furnace was bad, verging on horrible, and xxxxx made it easier to accept by giving me all options available to meAll MJ techs have been great, in fact all MJ service people are top notch from my many experiencesxxxxx seemed to be "a cut above" - not your average techExceptional
Our service person was on time, polite, honest, and quickHe worked to get us the best deal he could
I have had service technicians come to my home in the last months Their names are xxxxx and xxxxx Both of these men have been the most courteous and friendly technician I have ever had They seemed very knowledgeable in their jobs Morris Jenkins even sent technicians out on a Sunday to replace my hot water tank I have nothing to say about Morris Jenkins except that they are great and I will always do my heat, air, and water heater with them I would give them an A+
xxxxx with Morris Jenkins, visited today to perform my month service He seemed very thorough and was very informative with the information he gave Kevin was professional from the beginning to the end of the visit
We had problem with a/c and we thought about Morris-Jenkins as we remembered seeing their Ad The tech was here within hrs and took care of everythingMost importantly Rik W, explained the problem in detail and how we could take care of the unit in the futureCustomer service is really star More than problem being taken care of, the fact that we learned something was very valuable great service and would recommend to anyonewe are a member of Morris-Jenkins now [redacted]
Great CompanyYou will be very satisfied with the work they do, very professional, clean, and do what they say they will doYou can trust them for every service they provideVery professional and well trained service techniciansI can not be more satisfied every time I use them
We are priority customers of Morris-Jenkins Today Brad L***, Morris-Jenkins service technician, performed the annual maintenance on our two air conditioning units He was very professional, courteous, and fully explained what needed to be done I had an issue with one furnace and he resolved that issue in addition to the air conditioners We are very pleased with Brad L***!
Technician, [redacted] was very polite, respectful of my home, knowledgeableI have had Morris Jenkins servicing my HVAC for almost years No regretsExcellent service
Morris Jenkins has always come out to my home right when I need themI had my annual spring cleaning done this year by [redacted] He was completely professional and even replaced a battery in a smoke detector that had started going off that morning and my air filter [redacted] is a great representative for Morris Jenkins!!
I had my seasonal service this morning He arrived exactly to the minute when scheduled Technician xxxxx was excellent He explained what he would be doing, inquired if I had any questions and seemed genuinely interested in my concerns He performed the required maintenance in the time he quoted, left me a copy of the service request and thanked me for my business Excellent service start to finish Thank you very much
Service person xxxxx wes very professional, on time, knowledgeable about his tradeI got a good diagnosis of the problem and it fixed the issuewe spent a little bit more money then we wantedbut everthing is working smoothwe will use them in the future if needed and recomend Morris Jenkins to others
xxxxx just completed our spring AC system check up He was very professional and a pleasure to do business with We will continue to sue Morris-Jenkins as long as we have service as good as this
very good working knowledge of the equipment, fixed the problem that I'd called aboutcourteous and friendly
Service on May 26, by [redacted] and [redacted] Work was performed in a professional manner and to my satisfaction Not overly happy with the cost but as it was necessary and is OK Only one item I question? I received a copy of the work done by email after the repairs There is a duplicate charge for $ to Add renew to Refrigerant Sys I thought it was only one charge for the downstairs system, leak was not found
I've used Morris Jenkins since Always found them to be honest and dependableWouldn't use anyone else
xxxxx conducted a service call and scheduled a hot water heater install with great knowledge and professionalism I would use Morris Jenkins again and recommend to neighbors based on my experience with xxxxx and the install team
I have been using Morris-Jenkins for years now since moving to the area I have always gotten very good service from their Customer Service department, and the technicians always call prior to arriving to do work On this occasion, I had a new gas hot water heater installed, as well as a circulation pump that is on a built in timer Since the hot water heater is at the opposite end of the household, hot water took a long time to get to the master bath It was a waste of water and time Now I can get immediate hot water during the times I wish it The install went perfect, I was shown how to operate the timer and I felt I got value out of the transaction Don't let the crazy commercials fool you that's a way to get your attention But once you get Morris-Jenkins service you'll be happy
[redacted] Arepresent the best of what Morris Jenkins stands for I have been doing business with Morris Jenkins since and have been impressed and well satisfied with sales representative ***, installers, customer service reps over the phone, and service techs who inspect, clean, and service my equipment to keep it running like new Every review I have written has been stellar for Morris Jenkins and their team But I am writing this review because these two gentlemen have perfected the quality, customer service, and and care that Mr [redacted] requires in his business model Yesterday [redacted] arrived promptly and began standard maintenance on all of my equipment He was extremely polite, knowledgeable and as always a huge advocate of his company I always take time to talk to every tech and I always want to know how long they have worked for MJ and their future plans with the company [redacted] was no different from all the others and loves his job with MJ I always end up in the basement for a bit with the tech to inspect the whole house filter and make a decision on replacement [redacted] was closing up the unit, and then I observed him taking the condensation pump from the furnace and I asked why? He explained it is routine and he was going to inspect it and clean it I explained that in all my years with MJ, to my knowledge it had never been taken apart and cleaned...and when he finally got it loose, one look inside revealed I was correct The entire unit was filled with crud and was in bad need of cleaning I am surprised it never failed....but give credit to the quality parts MJ uses [redacted] took it outside and used some of the same chemicals he cleaned my AC with and had it looking like new While he was placing the unit I decided to contact my friend who actually was an installer for MJ, but is now a district supervisor I sent him a photo of the unit before it was cleaned in hopes he would use it to explain to others the importance of cleaning this unit Even more important, I wanted him to know how impressed I was with [redacted] and his methodical approach to his job....leaving no stone unturned [redacted] simply text back and ask if [redacted] was still there, which he was The next thing I see is [redacted] coming around the corner with a brand new pump [redacted] had informed him that this pump should be replaced since required maintenance had not been completed on this unit in the past.....and it was to be replaced at company expense....again...the MJ way! This is alone is enough for me to write this most positive review After working in the attic, [redacted] asks to speak to me and shows me a photo of bubbles from a gas pipe This pipe had been installed before MJ and had developed a slow leak He was not looking for it, but his nose found it Though he felt he might be able to make the repair on his own, he really wanted to bring in an MJ expert in duct work and gas lines ( they have experts in everything) I was surprised to find [redacted] back this morning with a smile on his face along with [redacted] Dwho [redacted] says is one of the best man in the company for this kind of work After over an hour they determined other issues with the pipe line that caused the leak to begin with....and the repair is still in progress as I write this....but when [redacted] and [redacted] leave....I will know the repair is done the MJ way...which is the right way Bottom lineYes, I paid more initially for Morris Jenkins to put in my two dual fuel units in my home In the long run, I believe I have saved money with this company because my out of pocket expenses have been minimal I have invested in their maintenance contract and my units are still working like new Truthfully, I believe this time they saved me from a potentially life threatening....and certainly home threatening event as they complete repairs on gas pipes my previous HVAC company had installed improperly In my opinion, Morris Jenkins is simply the best because of the investment they make in their men and women to make them the best Thank you to **, [redacted] , and ***....and thank you to Mr [redacted] for your insistence on top quality customer service My best, [redacted] *
xxxxx came last night and was awesomeExplained everything, no extras were sold Class act all around Probably the best Morris Jenkins tech that has come to our house I will ask for him by name going forward Was thinking about leaving Morris Jenkins but after last night - I plan on staying