Danny Mowery Flooring

November 8, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] *** Case# [redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] * [redacted] frustrations regarding a rebate issueAfter investigating the complaint, the reason for tracking# [redacted] being invalidated is because there was another submission tracking# [redacted] under [redacted] with the same purchase/receipt in the same householdThis was successfully processed for a $gift card ($rebates awards) for the purchase of Sonicare productsTherefore the rebate tracking# [redacted] was invalidated The rebate campaign is for the "Purchase Select Phillips Sonicare products at Bed Bath & Beyond to receive up to $Bed Bath & Beyond Visa Prepaid Card"The Diamond Clean Lunar products purchased were entitled to $each, which was combined into card and sent to the customer, totaling $We hope this was enough clarification and we do apologize for any inconvenience or confusion Please reference the attachment for our rebate form and the submissions As of today, we consider this complaint closed Thank you

May 18, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] Case # [redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] frustrations regarding a refundOur manager, Munraj "R [redacted] has been in touch with [redacted] regarding the process of the refund which was issued on 4/in the amount of $but was not seeing the refundWe verified it was refunded properly and informed her to contact her bankWe also processed a $gift card for the inconvenienceAs of today, we consider this complaint closedPlease do not hesitate to contact me if you have any additional questionsVery Truly Yours, [redacted] B [redacted] Customer Relations [redacted] *** [redacted]

March 9, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] *** Case# [redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] [redacted] frustrations with a few cancelled ordersOur Loss Prevention corporate manager, Todd D [redacted] has been in touch with the customer on January 24, to make her aware she would not be given a refund due to our investigationIf the customer wishes to discuss further, please reach out to Todd at [redacted] As of today, we consider this complaint closed Thank you

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is somewhat satisfactory to me

April 12, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] Case # [redacted] To whom it may concern: Our Regional Customer Service Manager, Brian M [redacted] , has been in touch with the customer to discuss arrangements for future returnsIf for any reason customer has any additional concerns, he can reach out to Brian M [redacted] moving forward at his home store [redacted] This customer is also Complaint ID [redacted] & [redacted] As of today, we consider all of these complaints closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, Claire B [redacted] Customer Relations ( [redacted] *** [redacted]

November 23, 2015Revdex.com Whitehorse Hamilton Square RoadBuilding A, Suite 202Hamilton, NJ 08690RE: [redacted] Case# [redacted] To whom it may concern:We are in receipt of your complaint concerning [redacted] concerns regarding removal of his e-mail from our marketingWe apologize for not responding to his original requests to be removedOn November 23, the email address [redacted] has been removed from receiving emails from Bed Bath & BeyondPlease allow to weeks for this to take effect.As of today, we consider this complaint closed.If you have any questions or need any additional information, please feel free to contact me directlyVery Truly Yours, [redacted] B [redacted] Customer Relations [redacted] *** [redacted]

March 9, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] *** Case# [redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] complaint regarding the incorrect tracking number received for an orderThe correct tracking number is [redacted] and shows the package was delivered on February 5, If there are any further concerns regarding this order, please reach out to Cameron R [redacted] at [redacted] Sorry for the inconvenience and thank you for bringing this to our attention As of today, we consider this complaint closed Thank you

July 3, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] Case # [redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] frustrations with a curtain rod orderOur eService Supervisor, Amanda S [redacted] has created a new order to replace the rod: [redacted] We also refunded him 50% of the original order ($27.49) back to the original form of paymentWe are taking his feedback regarding the manufacturer very seriouslyWe apologize for any inconvenience this may have caused and thank you for bringing this to our attention As of today, we consider this complaint closed

January 15, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] Case# [redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] frustrations with an exercise bike which arrive damagedOur eService manager, Ronald, advised the customer the item has been refundedWe will continue to work with the customer to have the item returnedThank you for bringing this to our attention and we apologize for the inconvenience As of today, we consider this complaint closed Thank you

August 5, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] Case # [redacted] To whom it may concern: We are in receipt of your complaint concerning *** [redacted] frustrations with a recent experience he had with our contact centerAs of July 20, - a refund in the amount of $was processed in [redacted] ending in [redacted] and we also send a gift card to [redacted] in the mail As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, Claire B [redacted] Customer Relations [redacted] *** [redacted]

This complaint has been resolvedThe company has honored their price and they have shipped the item to my house and I am satisfied

March 2, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] Case # [redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] frustrations regarding an order placed onlineWe were able to issue the customer a full refund and our associate Oscar P [redacted] reached out to [redacted] to update her on the refund As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, [redacted] B [redacted] Customer Relations [redacted] *** [redacted]

February 17, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] Case # [redacted] To whom it may concern: We are in receipt of your complaint concerning *** [redacted] frustrations regarding order # [redacted] and her refundOn February 7, 2017, a refund in the amount of $was credited to the customer's [redacted] accountThank you for bringing this to our attention As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, Claire B [redacted] Customer Relations [redacted] *** [redacted]

December 27, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] Case # [redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] frustrations with a misleading advertisement on our websiteOur manager, Elaine S [redacted] , has been in touch with [redacted] regarding the issueThe website has been corrected and she was offered a discount which she declinedThe feedback has been very helpful for us and we appreciate her reaching to Bed Bath & Beyond so we can correct this mistake and improve As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, Claire B [redacted] Customer Relations [redacted] *** [redacted]

Complaint: [redacted] I am rejecting this response because: Bedbathbeyond.com has taken their own good time in REFUNDING this money when they knew the order was CANCELLED and the merchandise was being RETURNED TO SHIPPER This so called $gift certificate is a waste of time and effort as it was only done to assure I would shop with bedbathbeyond.com in the future which I have NO intention of doing and the gift certificate is in the shredder?! Leave this open on the wb site to inform other Consumers!!!! Regards, [redacted] ***

December 18, 2015Better Business Bureau Whitehorse Hamilton Square RoadBuilding A, Suite Hamilton, NJ 08690RE: [redacted] Case # [redacted] To whom it may concern:We are in receipt of your complaint concerning [redacted] frustrations regarding the poor condition of her lamp that she purchased at Bed Bath & BeyondWe understood that she wanted another one so we were able to locate one and have it delivered to her by our District Customer Service Manager Brittany.As of today, we consider this complaint closed.Please do not hesitate to contact me if you have any additional questions.Very Truly Yours, Claire B [redacted] Customer Relations [redacted] *** [redacted]

April 26, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] To whom it may concern: We are in receipt of your complaint concerning Virginia G Minge's frustrations regarding an order for a cookware setOn March 28, 2016, the customer we informed a refund was issued for an additional 30%If she still has further concerns regarding this incident, please contact Brenda Rose at 1-800-462- As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, [redacted] Customer Relations [redacted] *** [redacted]

November 1, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] Case # [redacted] To whom it may concern: We are in receipt of you complaint concerning [redacted] frustrations with being removed from our mail listUnfortunately, I cannot explain why the address was not removed at the time of the request months ago, as stated in the complaintWe can certainly understand the frustration I have forwarded the information to our Marketing department and I have been assured that the name and address included in this complaint were opted out of our mailing at the end of SeptemberBecause Marketing begins printing weeks in advanced, this will not take full effect until January of I apologize if you continue to receive mail from us for the next few weeks as those materials may have already been processed for distribution As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, Claire B [redacted] Customer Relations [redacted] *** [redacted]

May 12, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] *** Case # [redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] *** frustrations placing an order with Bed Bath & BeyondWe were able to determine in fact the item is unavailable right now and the customer will go to another retailerWe have accommodated the customer with a gift cardWe are sorry for the inconvenience this has caused the customer and thank you for bringing this to our attention As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, Claire B [redacted] Customer Relations [redacted] *** [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards, [redacted]