Danny Mowery Flooring

March 2, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: *** *** Case #*** To whom it may concern: We are in receipt of your complaint concerning *** ***
frustrations regarding an order placed onlineThe item has been returned and *** *** was refunded on February 16, A coupon was also sent to her email to use on a future purchase As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, *** B*** Customer Relations *** *** *** ***

December 27, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: *** *** * *** Case # ***
* To whom it may concern: We are in receipt of your complaint concerning
*** *** * *** frustrations regarding a purchase from our Fall catalogOur supervisor James was in touch with *** *** and set up a replacement order #*** at the price advertised As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, Claire B*** Customer Relations *** *** ***
***

February 17, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: *** * ***i Case # *** To whom it may concern: We are in receipt of your complaint concerning *** *
*** frustrations regarding a refund transactionAs of 2/7/a refund was credited to the customer's *** account in the amount of $and a gift card in the amount of $was sent to the customerThank you for bringing this to our attention As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, Claire B*** Customer Relations (*** *** *** ***

Thank you for your assistance to my problem. It has been solved, thanks to your org
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** ***

July 6, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: *** *** Case # *** To whom it may concern: We are in receipt of your complaint concerning ***
*** frustrations with trying to return a watchAs part of our policy in the link ** *** provided, "If we can't find a record of the purchase, we will gladly either: {bullet 3} Complete a corporate refund request to research the original purchase." After further research, we were unable to identify an original purchase, therefore, the watch has been returned to the customer as of 7/1/If the customer is able to identify who made the purchase or can locate a receipt, we will certainly complete the return As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, Claire B*** Customer Relations *** *** *** ***

September 1, 2015 Revdex.com Whitehorse Hamilton Square RoadBuilding A, Suite 202Hamilton, NJ 08690 RE: *** *** Case # *** To whom it may concern: We are in receipt of your complaint concerning *** ***
concerns with an empty box delivered to his homeAfter a thorough investigation, when the package left our facility, it weighed in at lbsIf the package was delivered empty, the consumer should get in contact with *** to file a complaintOur lost prevention representative has confirmed there were no complaints given to the *** driver on date of delivery As of today, we consider this complaint closed. Thank you

November 20, 2015RevDex.com Whitehorse
Hamilton Square RoadBuilding A, Suite
Hamilton, NJ 08690RE: L*** *** Case #***To whom it may concern:We are in receipt of your complaint concerning *** *** regarding
the quality of a
waterproof mattressOur risk management team has been in
touch with *** *** to reach out to David B*** at *** *** if
she would like to pursue a claimWe have an agreement with *** *** where
all claims regarding their products should go to them directlyWe are also working with our buying team to navigate how we would like
to pursue future purchases with this product, which will take time to
investigateAs of today, we consider this complaint closed.If you have any questions or need any additional information, please
feel free to contact me directlyVery Truly Yours, Claire B*** Customer Relations *** *** ***
***

April 11, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: *** *** Case# ***
* To whom it may concern: We are in receipt of your complaint concerning ***
*** frustrations regarding a cancelled orderOur eService manager, Elaine S***, has been in touch with *** ***They agreed that being disappointed with ordering a different size would not be the best choice and an accommodation of a $gift card was sent to the customer via order# ***Thank you for bringing this to our attention and we are sorry for the inconvenience As of today, we consider this complaint closed Thank you

February 21, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: *** *** Case # *** To whom it may concern: We are in receipt of your complaint
concerning *** *** frustrations regarding missing hardwareThe hardware was shipped via *** tracking # *** Thank you for bringing this to our attention As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, Claire B*** Customer Relations *** *** *** ***

October 14, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: *** *** Case # *** To whom it may concern: We are in receipt of your complaint concerning ***
*** frustrations regarding a Orgreenic Fry pan purchaseWe have arranged an exchange for the customer, although we do not carry the pan any longer, we will exchange it for the full price of the item As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, Claire B*** Customer Relations *** *** *** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

September 21, 2015 Revdex.com Whitehorse Hamilton Square RoadBuilding A, Suite 202Hamilton, NJ 08690 RE: *** *** Case #*** To whom it may concern: We are in receipt of your complaint concerning *** ***'s
frustrations with ordering an eGift Card and receiving a refundOn September 8, we were in touch with *** *** to provide a corrected refund and a $accommodation gift card for the inconvenienceThe order number for the $gift card it *** As of today, we consider this complaint closed. If you have any questions or need any additional information, please feel free to contact me directlyVery Truly Yours, Claire B***Customer Relations *** *** ***
***

July 31, 2015 Better BusinessBureau WhitehorseHamilton Square RoadBuilding A, Suite202Hamilton, NJ 08690 RE: *** ***Case # *** To whom it may concern: We are in receipt of your complaint concerning *** *** frustrationswith her
experience in the Westbury *** *** *** *** was refunded $26.00to her credit card over the phone and we have sent her a few coupons as anapology and to thank her for the valuable feedback she has provided As of today, we considerthis complaint closed. If you have any questions or need any additional information, pleasefeel free to contact me directlyVery Truly Yours, Claire B***Customer Relations *** *** ***
***

Complaint: ***
I am rejecting this response because: I actually haven't been refunded all of the prior tax that was withheld. I had several receipts and there is one that wasn't addressed for $2. I am also not completely sure the issue is resolved since tax was charged online. I will say, Kim H*** contacted me and has been AMAZING to work with. The store sold out of syrup, and said they no longer carry it, nor do they have the ability to order it, but Kim was able to help me get more syrup ordered and waived the tax that was charged during the online process. She also explained what information I need to provide to the store so they can order it for me in the future.
Regards,
*** ***

March 1, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: *** *** Case # ***
* To whom it may concern: We are in receipt of your complaint concerning ***
*** frustrations regarding order #*** As of 2/21/17, the carrier was able to complete the assembly and a refund for the assembly was processed to the customerThank you for bringing this issue to our attention As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, Claire B*** Customer Relations *** *** ***
***

December 18, 2015RevDex.com Whitehorse
Hamilton Square RoadBuilding A, Suite
Hamilton, NJ 08690RE: *** *** Case #***To whom it may concern:We are in receipt of your
complaint concerning *** *** frustrations regarding a
delivery issueOn December 14, *** was
refunded the full amount of her order for the inconvenience.As of today, we consider this
complaint closed.Please do not hesitate to contact
me if you have any additional questions.Very Truly Yours, Claire B*** Customer Relations (*** *** ***
***

February 21, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: *** *** Case # *** To whom it may concern: We are in receipt of your complaint concerning
*** *** frustrations with returning an iRobotThe customer went to the Manchester location and returned the iRobot for 20% less retail value and put that credit towards another iRobotThank you for bringing this to our attention As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, Claire B*** Customer Relations *** *** *** ***

I just wanted to inform you that my claim has been resolvedBed Bath and Beyond has refunded me the $29. Let me know if you need any information from me. Thank you so much for your help
Revdex.com:
I have reviewed the response made by the business in reference to
complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** ***

December 2, 2015RevDex.com Whitehorse
Hamilton Square RoadBuilding A, Suite
Hamilton, NJ 08690RE: *** ***r Case # ***To whom it may concern:We are in receipt of your complaint concerning *** *** frustrations
regarding
an order placed on Bedbathandbeyond.comWe understand the
frustrations and have been in touch with *** ***, however, this will take
further investigationIf the customer would like to speak to someone regarding
this issue, please have them call Peter K** at *** or Scott S*** at *** for additional information.As of today, we consider this complaint closed.If you have any questions or need any additional information, please
feel free to contact me directlyVery Truly Yours, Claire B*** Customer Relations *** *** ***
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