Danny Mowery Flooring

January 15, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: *** * *** Case# *** To whom it may concern: We are in receipt of your complaint concerning ***
* *** frustrations regarding a deliveryThe customer notified us she returned the item which arrived on January 3, for a refundOur eService manager, Elaine, sent the customer a $gift card for the inconvenienceThank you for bringing this to our attention and we apologize for the inconvenience As of today, we consider this complaint closed Thank you

July 31, 2015 Better BusinessBureau WhitehorseHamilton Square RoadBuilding A, Suite202Hamilton, NJ 08690 RE: *** *** Case #*** To whom it may concern: We are in receipt of your complaint concerning *** *** *** frustrationswith
returning a duvet from Bedbathandbeyond.comWe have confirmed and processeda refund in the amount of $ As of today, we considerthis complaint closed. If you have any questions or need any additional information, pleasefeel free to contact me directlyVery Truly Yours, Claire B***Customer Relations *** *** *** ***

April 11, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: *** *** *** * *** To whom it may concern: We are in receipt of your complaint concerning *** ***
frustrations regarding a cancelled orderFunds have been restored to the gift cardsThank you for bringing this to our attention and we are sorry for the inconvenience As of today, we consider this complaint closed Thank you

June 22, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: *** *** Case # *** To whom it may concern: We are in receipt of your complaint concerning ***
*** frustrations regarding an order placed online and returning itemsA gift card was sent in the amount of $as she requested and we connected the customer with a manager at the Orland Park store, Michael S*** to assist in her transactions As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, *** B*** Customer Relations *** *** *** ***

Complaint: ***
I am rejecting this response because: Although, the hardware is received, it was delivered just yesterdayI have repeatedly followed up with Bed Bath and Beyond to provide extension to the days post delivery warranty and I have not received the confirmation, as of rejecting this pending resolution. As highlighted earlier, if anything goes wrong at the time of assembly, bed bath should accept the return and arrange to pick up the samePlease note that I am not trying to be mean or difficult and have been certainly cooperating with lot of patience and hundreds of follow up! When I contacted Bed bath yesterday, I was told they are still expecting a reply for the extended warranty, which is likely to expire by tomorrow, what I was told. Please ensure that the warranty is extended asap - for atleast a few more weeks, until when I finish the assemblyI hope I do not incurr any further problemsThis has been already defined in the original complaint. Thank you!
Regards,
*** ***

October 6, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: *** *** Case #*** To whom it may concern: We are in receipt of your complaint concerning ***
*** frustrations regarding an order which was cancelledOur eService manager, Elaine S***, was able to provide an alternate solution for the customerIf the *** *** has any additional questions or concerns, please reach out to Elaine at *** We apologize for the inconvenience and thank you for bringing this to our attention As of today, we consider this complaint closed

December 27, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: *** *** Case # *** To whom it may concern: We are in receipt of your complaint concerning ***
*** frustrations regarding an order placed in NovemberAs of December 15, a full refund was processed in the amount of $to *** ending in *** The feedback has been very helpful for us and we appreciate her reaching out to Bed Bath & Beyond so we can correct this mistake and learn from it As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, Claire B*** Customer Relations (*** *** ***
***

June 22, 2015 Revdex.com Whitehorse Hamilton Square RoadBuilding A, Suite 202Hamilton, NJ 08690 RE: *** *** Case #*** To whom it may concern: We are in receipt of your complaint concerning
*** *** frustrations with his experience with a recent deliveryAs of June 16, 2015, we were able to ship a replacement product to his home with *** tracking #*** As of today, we consider this complaint closed. If you have any questions or need any additional information, please feel free to contact me directlyVery Truly Yours, Claire B***Customer Relations *** *** ***
***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
I had sent Revdex.com a message to say the issue had been resolved with the company as per what the company responded back withAt the time I filed the complaint they were not doing anything at the time.Everything has satisfactorily been resolvedThank you for following up
Regards,
*** ***

April 11, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: *** * *** *** *** To whom it may concern: We are in receipt of your complaint concerning *** * ***
frustrations regarding a gift with purchaseThe soup pot and the wok were sent directly to the customer via *** *** Thank you for bringing this to our attention and we are sorry for the inconvenience As of today, we consider this complaint closed Thank you

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Thank you for finally getting this matter resolved I just checked and the refund did post to my MC today so this complaint can be closed with the acceptance of the business response and action.
Regards,
*** ***

September 1, 2015 Revdex.com Whitehorse Hamilton Square RoadBuilding A, Suite 202Hamilton, NJ 08690 RE: *** *** Case #*** To whom it may concern: We are in receipt of your complaint concerning Shannon Johnson’s
frustrations with using a Bed Bath & Beyond gift card to purchase a third party gift cardOur District Customer Service Manager, Kandi C*** has been in touch with *** for a resolution and arranged the transaction to take place in the Mountain View Bed Bath & Beyond As of today, we consider this complaint closed. If you have any questions or need any additional information, please feel free to contact me directlyVery Truly Yours, Claire B***Customer Relations *** *** ***
***

June 24, 2015 Revdex.com Whitehorse Hamilton Square RoadBuilding A, Suite 202Hamilton, NJ 08690 RE: *** *** *** Case #*** To whom it may concern: We are in receipt of your complaint concerning *** *** ***’s
frustrations with receiving her 20% discount from her order and as well as getting the refunded amountWe reached out to *** to go over her account and we have sent her a $gift card for the inconvenience As of today, we consider this complaint closed. If you have any questions or need any additional information, please feel free to contact me directlyVery Truly Yours, Claire B***Customer Relations *** *** ***
***

September 7, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: *** *** - Case #*** To whom it may concern: We are in receipt of your complaint concerning ***
*** frustrations with a recent transaction at Bed Bath & BeyondOur manager, Elaine S*** was in touch with *** on 8/30/when she asked if Elaine could call her backElaine tried to call back at the customer's preferred time, however, voicemail is not set up and there was no answerWe followed up with an email on 9/4/without a replyWe would like to further assist with this complaintIn order to resolve entirely, please have the consumer contact Elaine at *** As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, Claire B*** Customer Relations *** *** ***
***

Complaint: ***
I am rejecting this response because you continue with the same response: "Sorry, BUT we are still going to send you junk mail and are asking you to disregard it!" This is completely unacceptable and you need to be held accountable for the wasted time, lack of interest in following through, and complete disregard for honoring a simple request! We have been trying to get this resolved for over TWO years! YOU need to be held accountable for your actions and for your inactions!Therefore, until I receive written correspondence this matter has been resolved along with your written agreement to compensate us $1,for each and every time you violate your agreement and send us ANYTHING, this matter will remain unresolved!
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** ***

August 5, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: *** *** Case # *** To whom it may concern: We are in receipt of your complaint concerning *** ***
frustrations with his merchandise creditsAccording to our Regional Loss Prevention Manager, Joe D*** the merchandise credits the customer is referring to were posted publicly on *** There was an accommodation done for a $credit, however, was advised we cannot be responsible for the activity on these cards since they were sharedWe are not affiliated with *** If the customer would like to discuss further, Joe D*** is available at *** As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, Claire B*** Customer Relations *** *** ***
***

December 23, 2015   Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690   RE:      [redacted] Case # [redacted]   To whom it may concern:   We are in receipt of your complaint concerning [redacted]...

[redacted] frustrations regarding a 20% coupon and exclusions. Our district customer service manager, Sabina, reached out to [redacted] and we have received the feedback and provided to the marketing department. Also, we have accommodated the 20% off the product and issued the credit to him in the form of a gift card and mailed it to his home.   As of today, we consider this complaint closed.   Please do not hesitate to contact me if you have any additional questions.   Very Truly Yours,       Claire B[redacted] Customer Relations [redacted]   [redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  I was contacted once (via email) by Bed Bath and Beyond, they did not contact me multiple times as they stated in this forum. As long I they have permanently removed me from their mailing list I am fine with this resolution as that is what I wanted and I was promised that they was done way back when.
Regards,
[redacted]