Danny Mowery Flooring

June 1, 2016   Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690   RE:      [redacted] Case# [redacted]   To whom it may concern:   We are in receipt of your complaint concerning [redacted]...

frustrations regarding over draft fees from an order placed with Bed Bath & Beyond. The finance department has confirmed they have refunded the money back to her credit card directly.   As of today, we consider this complaint closed.   Please do not hesitate to contact me if you have any additional questions.   Very Truly Yours,       [redacted] Customer Relations ([redacted]  
[redacted]

May 18, 2016 Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690 RE:      [redacted] Case# [redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] frustrations regarding a missing item...

that was listed on our website as being included with her purchase. The helpful feedback was shared with the buyers and vendor and she was shipped the dough blade on May 10, 2016 with tracking # [redacted] free of charge. As of today, we consider this complaint closed. Please do not hesitate to contact me if you have any additional questions. Very Truly Yours,   [redacted] Customer Relations [redacted]  
[redacted]

March 2, 2016   Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690   RE:      [redacted] Case #[redacted]   To whom it may concern:   We are in receipt of your complaint concerning [redacted]...

frustrations regarding an order placed online. We were able to issue the customer a full refund and our associate Oscar P[redacted] reached out to [redacted] to update her on the refund.   As of today, we consider this complaint closed.   Please do not hesitate to contact me if you have any additional questions.   Very Truly Yours,       [redacted] B[redacted] Customer Relations [redacted]   [redacted]

September 26, 2016   Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690   RE:      [redacted] Case # [redacted]   To whom it may concern:   We are in receipt of your complaint concerning [redacted]...

[redacted] frustrations with placing an order for a Keurig coffee machine. We had our District Customer Service Manager, Lori, reach out to the customer and a replacement order was processed and sent to the customer.   As of today, we consider this complaint closed.   Please do not hesitate to contact me if you have any additional questions.   Very Truly Yours,       Claire B[redacted] Customer Relations [redacted]  
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me, provided that we do actually receive the $200 gift card within the stated time period.
Regards,
[redacted]

May 12, 2017   Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690   RE:      [redacted]   Case # [redacted]               To whom it may concern:...

  We are in receipt of your complaint concerning [redacted] frustrations regarding the puchase of a Moka Express. On 4/25/17 we refunded the amount to the original form of payment. On 4/30/17 the customer confirmed they amount hit her account. A gift card accommodation was also sent. We are so sorry for the inconvenience this has caused the customer and thank you for bringing this to our attention.   As of today, we consider this complaint closed.   Please do not hesitate to contact me if you have any additional questions.   Very Truly Yours,       Claire B[redacted] Customer Relations [redacted]   [redacted]

April 11, 2018   Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690   RE:   [redacted]   Case# [redacted]   To whom it may concern:   We are in receipt of your complaint concerning [redacted]...

[redacted] frustrations with returning a foam topper. Our eService Manager, Bruce W[redacted] has been in touch with the customer to advise a refund was issued for the product. Thank you for bringing this to our attention and we are sorry for the inconvenience.   As of today, we consider this complaint closed.   Thank you

Complaint: [redacted]
I am rejecting this response because:
The complaint was filed because mail is being sent to the address mentioned in the original complaint.  The email address is NOT the issue!STOP sending mail to the street address mentioned in the complaint!!
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Although tacky they offered me the same coupon I used for the initial purchase of 20% off as though they were doing something to make up for what happened, they simply offered me what they mail to thousands of customers each day by email and mail. It was not anything special and less than an equal exchange. Alas, I am satisfied with the simple refund and happy this whole thing is over. 
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is not satisfactory to me. Shonda told me I would receive a $50 gift card. It's been over 3 weeks and I have not received anything 
Regards,
[redacted]

May 12, 2017   Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690   RE:      [redacted]   Case # [redacted]   To whom it may concern:   We are in receipt of your complaint concerning [redacted]...

frustrations placing an order with Bed Bath & Beyond. We were able to determine in fact the item is unavailable right now and the customer will go to another retailer. We have accommodated the customer with a gift card. We are sorry for the inconvenience this has caused the customer and thank you for bringing this to our attention.   As of today, we consider this complaint closed.   Please do not hesitate to contact me if you have any additional questions.   Very Truly Yours,       Claire B[redacted] Customer Relations [redacted]   [redacted]

June 6, 2017   Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690   RE:      [redacted]   Case # [redacted]   To whom it may concern:   We are in receipt of your complaint concerning [redacted]...

[redacted] frustrations regarding a charge in the amount of $8.20. Our eService manager, Tom E[redacted], has been in touch with the customer on 6/3 to confirm the charge has been reversed to her [redacted] ending with 7310. We are sorry for the inconvenience this has caused the customer and thank you for bringing this to our attention.   As of today, we consider this complaint closed.   Please do not hesitate to contact me if you have any additional questions.   Very Truly Yours,       Claire B[redacted] Customer Relations [redacted]   [redacted]

May 18, 2016 Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690 RE:      [redacted] Case #[redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] frustrations regarding a...

rebate. I have been in touch with the rebate company regarding the error and the $200 gift card has been submitted for processing. Your tracking number is [redacted] We apologize for the error and confusion. As of today, we consider this complaint closed. Please do not hesitate to contact me if you have any additional questions. Very Truly Yours,   [redacted] Customer Relations [redacted]   [redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

September 26, 2016   Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690   RE:      [redacted] Case #[redacted]   To whom it may concern:   We are in receipt of your complaint concerning [redacted] frustrations...

regarding an interaction in our El Paso,TX Bed Bath & Beyond. On September 12 our District Customer Service Manager, Lori, spoke to * where she had the coffee maker shipped to her the next day. Also, for the inconvenience, Lori sent her some coffee and tea as well as an accommodation.   As of today, we consider this complaint closed.   Please do not hesitate to contact me if you have any additional questions.   Very Truly Yours,       Claire B[redacted] Customer Relations [redacted]   [redacted]

August 5, 2016   Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690   RE:      [redacted] Case # [redacted]   To whom it may concern:   We are in receipt of your complaint concerning [redacted]...

frustrations with transferring gift cards. As of July 27, 2016 the funds were put onto a Bed bath & Beyond card and mailed out to the customer.   As of today, we consider this complaint closed.   Please do not hesitate to contact me if you have any additional questions.   Very Truly Yours,       Claire B[redacted] Customer Relations [redacted]   [redacted]

September 1, 2015 Revdex.com 1262 Whitehorse Hamilton Square RoadBuilding A, Suite 202Hamilton, NJ 08690 RE:      [redacted]   Case #[redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted]...

frustrations regarding a 20% coupon. We have reached out to [redacted] with the contact information provided with no response. As of today, we consider this complaint closed. If the consumer wishes to get in touch with us, please have him contact Patricia K[redacted] at [redacted] If you have any questions or need any additional information, please feel free to contact me directly. Very Truly Yours, Claire B[redacted]Customer Relations [redacted]  
[redacted]

Eva A[redacted] at the corporate office of Bed Bath & Beyond reached out to [redacted] regarding the verification of his information. Once verified, the order was released. As of today, we consider this complaint closed. ?If you have any questions or need any additional information, please feel free to contact me directly. Very Truly Yours, Claire B[redacted]Customer Relations [redacted]  
[redacted]

April 26, 2016   Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690   RE:      [redacted] [redacted]   To whom it may concern:   We are in receipt of your complaint concerning Virginia G Minge's...

frustrations regarding an order for a cookware set. On March 28, 2016, the customer we informed a refund was issued for an additional 30%. If she still has further concerns regarding this incident, please contact Brenda Rose at 1-800-462-3966.   As of today, we consider this complaint closed.   Please do not hesitate to contact me if you have any additional questions.   Very Truly Yours,       [redacted] Customer Relations [redacted]   [redacted]