Danny Mowery Flooring

This complaint has been resolved. The company has honored their price and they have shipped the item to my house and I am satisfied.

February 10, 2016   Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690   RE:      [redacted]   To whom it may concern:   We are in receipt of your complaint concerning [redacted]'s...

frustrations regarding a sewing machine. Our representative [redacted] has reached out to Ms. [redacted] via email and voicemail without success to discuss the resolution. As of January 16, a refund was processed to the credit card on file in the amount of $60.27. A replacement was also shipped and delivered on January 26, 2016 fedex tracking[redacted]5. If the customer has any further questions or concerns, please have [redacted] call [redacted] and ask for [redacted] for further assistance.   As of today, we consider this complaint closed.   Please do not hesitate to contact me if you have any additional questions.   Very Truly Yours,       [redacted] Customer Relations [redacted]   [redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

December 27, 2017   Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690   RE:   [redacted] Case #[redacted]   To whom it may concern:   We are in receipt of your complaint concerning [redacted] frustrations regarding a...

refund. Our eService Center Manager, Daniel, has been in touch with the customer to notify the refund was processed. If the customer has any questions, please reach out to [redacted] at [redacted].  Thank you for bringing this to our attention and we apologize for the inconvenience.   As of today, we consider this complaint closed.   Thank you

March 9, 2018   Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690   RE:   [redacted]   Case# [redacted]   To whom it may concern:   We are in receipt of your complaint concerning [redacted]...

[redacted] frustrations with a few cancelled orders. Our Loss Prevention corporate manager, Todd D[redacted] has been in touch with the customer on January 24, 2018 to make her aware she would not be given a refund due to our investigation. If the customer wishes to discuss further, please reach out to Todd at [redacted]    As of today, we consider this complaint closed.   Thank you

April 26, 2016   Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690   RE:      [redacted] Case # [redacted]   To whom it may concern:   We are in receipt of your complaint concerning [redacted]...

frustrations regarding a return shipped to our processing center. As of April 4, 2016, a refund was issued to [redacted] We apologize for any inconvenience this may have caused. If the customer still has concerns regarding this incident, please contact [redacted]   As of today, we consider this complaint closed.   Please do not hesitate to contact me if you have any additional questions.   Very Truly Yours,       [redacted] Customer Relations ([redacted]  
[redacted]

March 1, 2017   Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690   RE:      [redacted]   Case # [redacted]   To whom it may concern:   We are in receipt of your complaint concerning [redacted]...

[redacted] frustrations regarding the Bed Bath & Beyond Triple Bonus rebate offer. Due to a backorder issue, our rebate company was unable to fulfill the amount of requests we received for this offer. Therefore we were able to place a warehouse order for [redacted]. As of today, [redacted] has been in touch with our eService Manager, Debra, regarding the receipt of his pans. Because of the long process - the customer actually received duplicates in error and he was kind enough to return them to the store.   Thank you for bringing this issue to our attention.   As of today, we consider this complaint closed.   Please do not hesitate to contact me if you have any additional questions.   Very Truly Yours,       Claire B[redacted] Customer Relations [redacted]   [redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

January 27, 2016 Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690 RE:      [redacted] Case #[redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] frustrations...

regarding her experience in the Matawan location with curtains. Our District Customer Service Manager, [redacted] Kr[redacted] has been in touch with [redacted] and [redacted] had an order placed for the panels to be shipped directly to the store. As of today, we consider this complaint closed. Please do not hesitate to contact me if you have any additional questions. Very Truly Yours,   [redacted] Customer Relations ([redacted]   [redacted]

February 10, 2016 Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690 RE:      [redacted] Case #[redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] frustrations regarding a...

pending hold and overdraft fees. We have refunded the amount of $144 to his credit card on file. As of today, we consider this complaint closed. Please do not hesitate to contact me if you have any additional questions. Very Truly Yours,   [redacted] Customer Relations [redacted]   [redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

February 17, 2017   Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690   RE:      [redacted]   Case #[redacted]   To whom it may concern:   We are in receipt of your complaint concerning [redacted]...

[redacted] frustrations regarding order #[redacted] and her refund. On February 7, 2017, a refund in the amount of $36.78 was credited to the customer's [redacted] account. Thank you for bringing this to our attention.   As of today, we consider this complaint closed.   Please do not hesitate to contact me if you have any additional questions.   Very Truly Yours,       Claire B[redacted] Customer Relations [redacted]   [redacted]

March 12, 2018   Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690   RE:   [redacted]   Case# [redacted]   To whom it may concern:   We are in receipt of your complaint concerning [redacted]...

[redacted] frustrations regarding being charged tax for syrup. The customer has been refunded the tax she was charged and we were able to correct the issue from the corporate office. Thank you for bringing this to our attention and we are sorry for the inconvenience.   As of today, we consider this complaint closed.   Thank you

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. I considered the matter resolved at this point. Thanks to your intervention they finally resolved the matter. I can't begin to thank you enough and I genuinely appreciate that fact that an organization like the Revdex.com exists. Thank you again for your assistance in this matter. You made a resolution possible
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is somewhat satisfactory to me.  But enough to let it go.
Regards,
[redacted]

July 3, 2017   Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690   RE:      [redacted]    Case # [redacted]   To whom it may concern:   We are in receipt of your complaint concerning...

[redacted] frustrations with a curtain rod order. Our eService Supervisor, Amanda S[redacted] has created a new order to replace the rod: [redacted]. We also refunded him 50% of the original order ($27.49) back to the original form of payment. We are taking his feedback regarding the manufacturer very seriously. We apologize for any inconvenience this may have caused and thank you for bringing this to our attention.   As of today, we consider this complaint closed.

March 23, 2018   Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690   RE:   [redacted]  Case# [redacted]   To whom it may concern:   We are in receipt of your complaint concerning [redacted]'s frustrations...

regarding a refund. A refund was issued on Transaction Number [redacted] for the full Amount of $105.99. Thank you for bringing this to our attention and we are sorry for the inconvenience.   As of today, we consider this complaint closed.   Thank you

October 14, 2016   Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690   RE:      [redacted]  Case # [redacted]   To whom it may concern:   We are in receipt of your complaint concerning [redacted]...

[redacted] frustrations regarding a return in the Dublin, CA store. On October 3, Maria went into the store and we were able to refund her the full amount for the coffee maker.   As of today, we consider this complaint closed.   Please do not hesitate to contact me if you have any additional questions.   Very Truly Yours,       Claire B[redacted] Customer Relations [redacted]  
[redacted]

July 25, 2017   Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690   RE:      [redacted]   Case # [redacted]   To whom it may concern:   We are in receipt of your complaint...

concerning [redacted] frustrations regarding a mirror shipment. A refund in the amount of $30.99 USD (39.19CAD) was processed on 7/17/17. If the customer has any additional questions or concerns, please have her reach out to Debra C[redacted], eService Manager at [redacted] We apologize for any inconvenience this may have caused and thank you for bringing this to our attention.   As of today, we consider this complaint closed.