Danny Mowery Flooring

You won't provide any information about the process used to identify the purchaseI am not convinced that anyone even truly attempted to do soNote that I wasn't contacted after the hours I was told to wait; my mother had to return to the store and once again explain the situation to a different managerI don't believe that a "corporate refund request" was ever even completed.It is disheartening that your company makes zero effort to satisfy what should be a simple request.I will do my part to spread awareness of your misleading policies online, and among my friends and family until I am satisfied that you have lost business equal to or greater than the value of my giftI am not by nature a vindictive person but the poor treatment I have received really inspires me prevent this kind of frustration in others

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is not satisfactory to meShonda told me I would receive a $gift cardIt's been over weeks and I have not received anything Regards, [redacted]

May 18, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] Case# [redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] frustrations regarding a missing item that was listed on our website as being included with her purchaseThe helpful feedback was shared with the buyers and vendor and she was shipped the dough blade on May 10, with tracking # [redacted] free of chargeAs of today, we consider this complaint closedPlease do not hesitate to contact me if you have any additional questionsVery Truly Yours, [redacted] B [redacted] Customer Relations [redacted] *** [redacted]

August 5, Revdex.com Whitehorse Hamilton Square RoadBuilding A, Suite 202Hamilton, NJ RE: [redacted] Case # [redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] frustrations regarding a [redacted] orderWe have reached out to [redacted] with the contact information provided with no responseAs of today, we consider this complaint closedIf the consumer wishes to get in touch with us, please have him contact Oscar P [redacted] at [redacted] or e-mail [redacted] If you have any questions or need any additional information, please feel free to contact me directlyVery Truly Yours, Claire B [redacted] Customer Relations [redacted] *** [redacted]

August 15, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] Case # [redacted] To whom it may concern: We are in receipt of your complaint concerning *** [redacted] frustrations regarding a fraudulent chargeAfter investigating with our loss prevention department and partnering with [redacted] bank, the customer was able to get the charges removed and his bank determined it to be fraudulentWe apologize for the inconvenience and thank you for bringing this to our attention As of today, we consider this complaint closed

September 1, Revdex.com Whitehorse Hamilton Square RoadBuilding A, Suite 202Hamilton, NJ RE: [redacted] Case # [redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] frustrations regarding a 20% couponWe have reached out to [redacted] with the contact information provided with no responseAs of today, we consider this complaint closedIf the consumer wishes to get in touch with us, please have him contact Patricia K [redacted] at [redacted] If you have any questions or need any additional information, please feel free to contact me directlyVery Truly Yours, Claire B [redacted] Customer Relations [redacted] *** [redacted]

April 26, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] Case # [redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] concerns regarding emails from Bed Bath & BeyondI have reached out to our IT department and have received confirmation the email address " [redacted] " has been removed from our systemWe apologize for any inconvenience this may have caused As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, [redacted] B [redacted] Customer Relations [redacted] *** [redacted]

June 6, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] *** Case # [redacted] To whom it may concern: We are in receipt of your complaint concerning *** [redacted] frustrations regarding a charge in the amount of $Our eService manager, Tom E [redacted] , has been in touch with the customer on 6/to confirm the charge has been reversed to her [redacted] ending with We are sorry for the inconvenience this has caused the customer and thank you for bringing this to our attention As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, Claire B [redacted] Customer Relations [redacted] *** [redacted]

June 1, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] Case# [redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] frustrations regarding over draft fees from an order placed with Bed Bath & BeyondThe finance department has confirmed they have refunded the money back to her credit card directly As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, [redacted] B [redacted] Customer Relations ( [redacted] *** [redacted]

February 17, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] Cimiotti Case # [redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] frustrations regarding a refund transaction for a rice cookerAs of 2/7/a refund was credited to the customer in the amount of $Thank you for bringing this to our attention As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, Claire B [redacted] Customer Relations [redacted] *** [redacted]

December 27, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] Case # [redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] frustrations regarding a refundOur eService Center Manager, Daniel, has been in touch with the customer to notify the refund was processedIf the customer has any questions, please reach out to [redacted] at [redacted] Thank you for bringing this to our attention and we apologize for the inconvenience As of today, we consider this complaint closed Thank you

March 28, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] Case # [redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] ** [redacted] frustrations regarding the use of a Bed Bath & Beyond credit cardWe have reached out to the customer on separate occasions since the complaint was submitted to Revdex.com and we have not heard backIf the customer would like to speak to someone, they can contact Mary R***, our eService Manager by calling [redacted] or emailing her at [redacted] We apologize for any confusion and thank you for bringing this to our attention As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, Claire B [redacted] Customer Relations [redacted] *** [redacted]

March 1, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] *** Case # [redacted] To whom it may concern: We are in receipt of your complaint concerning *** [redacted] frustrations regarding the Bed Bath & Beyond Triple Bonus rebate offerDue to a backorder issue, our rebate company was unable to fulfill the amount of requests we received for this offerTherefore we were able to place a warehouse order for [redacted] ***As of today, [redacted] has been in touch with our eService Manager, Debra, regarding the receipt of his pansBecause of the long process - the customer actually received duplicates in error and he was kind enough to return them to the store Thank you for bringing this issue to our attention As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, Claire B [redacted] Customer Relations [redacted] *** [redacted]

May 18, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] Case # [redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] frustrations regarding a rebateI have been in touch with the rebate company regarding the error and the $gift card has been submitted for processingYour tracking number is [redacted] We apologize for the error and confusionAs of today, we consider this complaint closedPlease do not hesitate to contact me if you have any additional questionsVery Truly Yours, [redacted] B [redacted] Customer Relations [redacted] *** [redacted]

August 3, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] Case # [redacted] To whom it may concern: We are in receipt of your complaint concerning *** [redacted] frustrations regarding being removing from our databaseWe have confirmed with the marketing team and digital team the customer was removed from mail and emailThe mail process unfortunately can take up to a few weeks since we start printing our marketing so far in advancedPlease discard any mail that comes through in the meantime and thank you for your patienceWe apologize for the inconvenience and thank you for bring this to our attention As of today, we consider this complaint closed

September 1, Revdex.com Whitehorse Hamilton Square RoadBuilding A, Suite 202Hamilton, NJ RE: [redacted] Case# [redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] frustrations with placing an order with Bed Bath & BeyondOn August 14, 2015, we have refunded $and send a filter with [redacted] tracking [redacted] As of today, we consider this complaint closedIf you have any questions or need any additional information, please feel free to contact me directlyVery Truly Yours, Claire B [redacted] Customer Relations [redacted] *** [redacted]

April 26, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] Case # [redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] frustrations regarding a return shipped to our processing centerAs of April 4, 2016, a refund was issued to [redacted] We apologize for any inconvenience this may have causedIf the customer still has concerns regarding this incident, please contact [redacted] As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, [redacted] B [redacted] Customer Relations ( [redacted] *** [redacted]

July 25, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] Case # [redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] frustrations regarding a mirror shipmentA refund in the amount of $USD (39.19CAD) was processed on 7/17/If the customer has any additional questions or concerns, please have her reach out to Debra C***, eService Manager at [redacted] We apologize for any inconvenience this may have caused and thank you for bringing this to our attention As of today, we consider this complaint closed

Complaint: [redacted] I am rejecting this response because: Michael or you did a claimDishonest!The issue being not resolved was not due to the phone being disconnectedI did not accept Michael's offer, and he (or we) hang upI also asked Michael to refer corporate office about my check requestHe just kept saying local store has no ability to issue a check, but did not responded about corporate issuing a check(diverting technique?)You cancelled my orderI can accept as you have the right to sell or notHowever, you knowingly not to refund me upon cancelling my orderThe local customer service Steven even rejected my requestI believe a dishonest enterprise should learn a lessonSince Michael chose not to refer my check request to corporate office, or corporate office chose to cover thing up and said the phone was disconnectedI can make my check request again: please issue a check of $359.99, then void the gift card you sent, which I told Michael I did not accept this resolution Regards, [redacted] ***

March 3, Revdex.com Whitehorse Hamilton Square Road Building A, Suite Hamilton, NJ RE: [redacted] Case # [redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] frustrations regarding a return in the Lincoln Square, Bed Bath & BeyondThe customer has been informed that in order to return this item, he must provide a proof of purchaseWithout a proof of purchase, the item cannot be returnedIf the customer would like to discuss this complaint further, please reach out to Mitchell Q [redacted] at [redacted] or [redacted] Thank you for bringing this to our attention As of today, we consider this complaint closed Please do not hesitate to contact me if you have any additional questions Very Truly Yours, Claire B [redacted] Customer Relations [redacted] *** [redacted]