Deed Transfers, LLC

The clients have been provided with PROOF of delivery of correspondence to the resort We advise the clients to not speak with the resort due to the misinformation from resort staff The three below tracking numbers are proof that we have sent, and the resort has received the correspondence.Unless this complaint is closed immediately as resolved by the client they will be in violation of the "cooperation during transfer" clause of their agreement and we will reverse the transfer per the agreement The client contacting the Revdex.com is inappropriate as we have proof of ongoing communications with the client and the services have been provided in full.If they wish to communicate further they may contact our office via their assigned representative Otherwise we will close this file as "Closed, uncooperative." Below are three tracking numbers showing PROOF OF NOTICE sent to the resort The client has been provided with these notices as well previously: Notification was sent via USPS Certified Mail # *** *** *** *** *** *** *** *** *** * *** **)Notification was sent via USPS Certified Mail # *** *** *** *** *** *** *** *** *** * *** ***Notification was sent via USPS Certified Mail # *** *** *** *** *** *** *** ** ***

This transaction has completed successfully at the Bureau of Conveyances in Hawaii The client has been provided with deed copies The work is complete and the client has been provided with a refund of his resort transfer fee

The full transfer packet has been sent to *** through certified mail tracking number USPS CERTIFIED MAIL: *** *** *** *** *** ** This should conclude this complaint If the client has further questions he may contact us through our corporate email address

Complaint: ***
I am rejecting this response because: I'm not sure what all that means concerning the property, but I just don't understand how anyone can accept whatever you filed if the maintenance fees are not current. I guess you can file paperwork but it could be rejected. At this time, I need to leave this complaint on the file
Sincerely,
*** ***

Our office has been closed during the blizzard and the client was made aware of this She has agreed that she inappropriately filed this complaint and will be removing it

***Document Attached***
I received an email today with copies of deeds showing the transfer is complete for TWO of the THREE timeshare units
Therefore, PART of the complaint has been satisfied, but they have not completed the transaction as one timeshare remains not transferred
I was threatened by them that if I did not have this declared settled by January 1, they would deed the properties back to me and place a lien for damages caused them by my complaintPlease contact them again for meThank you(TImeshare Transfers emails.txt)

We advise the client to follow their instructions we have provided to send us notice of contact from the resort Our work has been completed on this file but we are willing to continue to work with the client as a courtesy Below is the email we have just sent to the client If she continues to pursue this complaint we will close the file internally as "Services Provided" and will not assist the client as a courtesy moving forward We are happy to assist her further, but we are under no obligation to do so. ***,We were disconnected on the phone just now due to a bad connectionAs I was saying, it is incumbent upon you to notify our office when you have received further correspondence from our resort We have done an exhaustive search of incoming correspondence and we do not see where you have attempted to contact us to notify us that you are receiving notice from your resort.We expect that the Revdex.com complaint will be closed immediately so we can continue to work cooperatively We have sent the resort notification It is not a DEEDED unit, it is a right to use unit with no deed That means the problem is with the resort not changing over their billing information It is a simple fix, but you must cooperate with us by SENDING US THE NOTICES YOU RECEIVE AS YOU HAVE BEEN ADVISED TO DO.You can scan and email the documents to this email address, or you can fax to ###-###-#### If we have not received the documents within days we will close this administratively.Thank you and we look forward to working with you further as a courtesy.

Initial Business Response /* (1000, 6, 2015/08/10) */
Dear Revdex.com
Please find our official response to the complaint by Mrs*** attached to this emailOur work on her file is complete and we have attached the signed and notarized legal documents as proofThank you
Initial Consumer
Rebuttal /* (3000, 8, 2015/08/13) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This has been going on since AprilI have a copy of those documents but they are worthless since Ocean City and Worcester county in Maryland never received them and *** was made aware of the fact by myself and the buyer several times over the last couple monthsHis response was there is nothing to checkI waited another month and on July 13th I told him once again the county never received anything for transferring the deed from my nameHe kept insisting his job was completedI told him its not completed since the deed is still in my nameFinally, He said he would look into and get an answer to me by Wednesday, July 15thIt never happenedI told him I would like my original deed returned and a refund and would hire someone else to do the transfer since they were unable to accomplish the transfer since AprilIf the county was delaying this like they claim then I assume they have cancelled checks for the recording fees and the condo transfer fees and they just never got the deed to the new ownerI Hired an attorney on July 18th to do the transfer since timeshare transfers co was unable to do soIT only took him weeks to completeTimeshare transfer co did nothing more than type a document and claim they did their jobThey refused to follow up and cooperate.They also never addressed the fact that I am not the only one who was solicited by a bogus buyer prior to this one, who insisted they would only do the transfer thru timeshare transfer co since they used them before, and then I receive a letter saying their husband lost their job (like other people were told according the Revdex.com website) and they couldn't go forward with the dealEasy money for the company
Final Business Response /* (4000, 50, 2015/11/06) */
***,
Thank youWe have scheduled the electronic payment to her for $to be submitted through Chase QuickpayShe will be receiving an email on Wednesday of next week with the instructions to receive the deposit electronicallyBelow is the confirmation
Please confirm that this will close the complaint satisfactorilyThank you
***
Final Consumer Response /* (3000, 60, 2015/11/12) */
As requested, I am writing to let you know that I haven't received anything from Timeshare transfer

Initial Business Response /* (1000, 6, 2015/10/06) */
We spoke with the client and they were making a typographical error when contacting our office via emailThey were not putting a "s" in the word TransfersHe has corrected his email and wishes to retract this complaint that he admits should
not have been filed because the error was his in sending the email to an address he misspelled
Initial Consumer Rebuttal /* (2000, 8, 2015/10/08) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Typing error

Yes, I did recently forward invoices (this was the second time I did so, as they did not pay them earlierIt 'appears' (unless it is forged) that the deeds for two timeshares in Key West have been assumed by the companySo I will confirm *unless I hear from the resort again* that this part is complete
However, they have never proven that the timeshare in Bermuda (StGeorge's Club) has been transferred and they refuse to 'prove' that they have completed any transaction
I submitted all information to your office via this website a day ago with copies of the emails between the company and myself to document I am trying to get them to comply, but they are not doing so, therefore, the complaint remains unresolved UNTIL they can prove they have complied.They gave me a deadline so I gave them the same deadline to prove their honesty

Complaint: ***
I am rejecting this response because: Timeshare Transferscom was to assume responsibility for transferring the title of our timeshare to a third party per *** *** Incdirection but they have had over a year to accomplish this and they have failed miserably I want a written assurance that this is actually going to happen, not a verbal statement over the phone
Sincerely,
*** ***

This transfer was COMPLETED SUCCESSFULLY in Orange County FL November of Please find the attached RECORDED deed This complaint was filed in error Please remove Thank you

Complaint: ***
I am rejecting this response because: *** *** failed to answer the question asked yesterdayPlease provide the email sent on 5-9-where you indicated I have days to resolve the issuefurthermore, I paid the sum total of $to Timeshare Transfers to hold in escrow for 84,Annual PointsThe money was to be held in escrow till the Transfer of "84, Annual Points" was deliveredThat was not what was deliveredthat is not what was supposed to be transferred by their company I.E your job was not done! Timeshare Transfers failed to transfer the indicated 84,annual points as stated on the credit card authorization form for the $held in escrow making the sale VOID and incompleteThey knowingly transferred the wrong product to collect their fee which is FRAUDULENT ACTS on their partThey had clear knowledge of the situationWhen *** *** informed me that the deed was sent to Wyndham Resort on 02-05-and then proceeded to tell me to wait to weeks before calling them, I did not waitafter almost a year of waiting I didnt mind waiting the weeks before calling the resortI called after weeks and nothing, weeks later nothing, weeks later and im told they have a pending transfer for "84,SEMI ANNUAL POINTS! I lost it! (see attached Email for timeshare status)The resort informed me that the transfer was completed and for me to contact the title transfer company because the unit being sold was only "84,SEMI ANNUAL POINTS NOT "ANNUAL" as stated by Timeshare Transfers, I immediately called *** *** and of course NEVER AVAILABLE ON THE PHONE!I emailed him on 04-09-and expressed my concern on What the resort just told me (see attached email for Status)Instead of immediately stopping the so called transfer of "84,ANNUAL POINTS" This is what *** *** emailed me in return on 04-09-(see attached email under *** response to wyndhams claim)He assured me that " THERE IS NO SUCH THING AS A SEMI ANNUAL POINTS, THERE IS NOTHING ON THE DOCUMENTATION THAT STATES SEMI ANNUAL" Those were his exact words!I called *** that same day I received his email and once more they re-verified the sale was for "84,SEMI-ANNUAL POINTS NOT ANNUAL" AND TOLD THEM TO STOP ANY TRANSFER OF THAT UNIT DUE TO FRAUDULENT ACTIVITIESI emailed *** *** and his Office manager *** as soon as I was off the phone with them and told him to "STOP THE TRANSFER I DO NOT WANT TO PROCEED WITH THIS TRANSACTION DUE TO ADVERTISED INFORMATION!" (see email attachment for transfer cancellation)HE REPLIED BACK DAYS LATER! on 04-14-saying Please provide listing details as if he already knew it was for SEMI ANNUAL POINTS! and wanted to verify if I was telling the truthHe failed to do what I asked only to collect his money and be done with meThose $were to remain in escrow till I got what I paid for!.I didnt hear from him for MONTHS!! I sent emails after emails and NOTHING!, all I received were, Im out of the office, im on vacation, Ill get right on itJUST HOLDING ON TO ME AS LONG AS POSSIBLE TO COMPLETE THE *** TRANSFER TO COLLECT HIS FEE!His first email in regards to the situation was "The only way we can proceed without deducting the title fee's is to provide a replacement unit to you out of inventory, we may have a contract that will work for you?" The guy was trying to get me to go on another contract for gods sake! HE KNEW HE SCREWED ME AND WANTED TO CONTINUE NOW THAT THE PROCESS WAS DONE!! NOT GOING TO HAPPEN! I WANT MY MONEY BACK.TELL ME WHAT IS REQUIRED IN DETAIL AND I WANT IN WRITING THAT I WILL GET MY BACK!
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because:Yes we had contact with the resort because they were threatening collection Since you have tracking data what documents were sent to them? And, why wasn't this completed in since our contract states it should be completed within days from 4/23/ I've tried to call but never get a return call.
Sincerely,
*** ***

*** *** has not been cooperative during the course of this transfer and has directly violated his agreement with our office Despite these violations we have completed our contracted obligations on his account As we previously advised *** ***, due to his defamatory actions we are no longer obligated to service him as a client any longer Below is a certified mail tracking number showing the delivery of the contracted documents to the resort *** *** may contact us directly if he wishes to communicate moving forward in a civil and professional way.We sent correspondence to Bluegreen in December via certified mail Notification was sent via USPS Certified Mail #*** *** *** *** *** and *** *** *** *** *** The client may go to USPS.com for proof of delivery information Thank you

Complaint: ***
I am rejecting this response because: I am still receiving correspondence from the Resort that the Maintenance Fees have NOT been paid or transferred into any new name and out of my name. The last email sent to Customer Service I did not get any response back. This company stated in on their Client Contact Information form that they "Directly Acquire your Timeshare Immediately" and that they "Assume Future Maintenance Fees/Taxes & Special Assessments" and to date, neither of these items have happened. If they say their job is done, I would really like to know what they did. If they say they filed some papers, please let me see a copy of what was filed to really see what was done. Money was paid in Nov of and we are now into July with nothing done but take my money!
Sincerely,
*** ***

We advise the client to follow their instructions we have provided to send us notice of contact from the resort Our work has been completed on this file but we are willing to continue to work with the client as a courtesy Below is the email we have just sent to the client If she continues to pursue this complaint we will close the file internally as "Services Provided" and will not assist the client as a courtesy moving forward We are happy to assist her further, but we are under no obligation to do so. ***,We were disconnected on the phone just now due to a bad connectionAs I was saying, it is incumbent upon you to notify our office when you have received further correspondence from our resort We have done an exhaustive search of incoming correspondence and we do not see where you have attempted to contact us to notify us that you are receiving notice from your resort.We expect that the Revdex.com complaint will be closed immediately so we can continue to work cooperatively We have sent the resort notification It is not a DEEDED unit, it is a right to use unit with no deed That means the problem is with the resort not changing over their billing information It is a simple fix, but you must cooperate with us by SENDING US THE NOTICES YOU RECEIVE AS YOU HAVE BEEN ADVISED TO DO.You can scan and email the documents to this email address, or you can fax to ###-###-#### If we have not received the documents within days we will close this administratively.Thank you and we look forward to working with you further as a courtesy

Our work on this file is completeThe client was advised that if they receive additional correspondence from the resort they are to fax it to our office or scan and email We will work with the client to ensure their satisfaction but there will be no refund as we have completed
the transaction in our system

Complaint: ***
I am rejecting this response because: They claim to have proof that they have contacted Bluegreen about the transfer, but Bluegreen has told l me they have had no contact from themI have asked for this proof to be shown to meThey have not responded as of this dateThey also claim I have been uncooperative, yet I have given them everything they have asked of meI feel that they are just putting me off and have no intention of ever fulfilling there obligation
Sincerely,
*** ***

This complaint was filed against the wrong company We have no direct contract with *** *** If he wishes to file a complaint against *** *** in Lexington SC we suggest he contact the Revdex.com in that area to do so If he has further questions he may contact our office to
further assist him and we may contract with him directly As of now, no contract for services exists Thank you