Discovery Marketing & Distributing Inc.

I have the best technician treating my water softener today and I really recommend this guy to anybody he checked my machine and the water to make sure that everything was working write thank you Johnny for your service

I have have a rain soft system in my home for over five years and their service technician, Zeek, Is extremely professional, knowledgeable and most importantly trustworthyI previously had another rain soft technician in my home , however Zeek is by far their best technician!

The tech Anthony R*** was awesome he showed up right on time and follow my instructions to a teeMy experience with the company so far is great cant wait to use my new systemThanks to there fast speedy service

I bought a rainsoft system years ago and we liked it so much I helped my mother and my grandmother invest in systems alsoThe clean water helped with my daughter's eczema conditions

Sean W completed the annual service on my unit He was polite, called when he was on his way as requested and even tested my water before leaving, which I know they are supposed to, but last guy didn't so I'm glad I got Sean this year!

As a company: stars
The techs: starsOnce they got here and I explained things, they were greatBut they didn't show up ready to do the right kind of workNot a single timeNot their fault, the office's fault

I had Steve the technician come here and service our water softenerHe was great, very professional, very knowledgeable as to what he was doing and very friendly

Lied to over and over againScam companyTell you anything to get the sale
Sales rep came to our home and misled us and lied to us as to what his product would do for us
On 02/07/a sales rep by the name of Edwin came to our home representing Florida Energy Water and AirHe basically told us our water was not good enough to drinkHe claimed if we purchased a water system from this company our water would be as pure as bottled water, we would use much less soap in our washer and would feel much cleaner coming out of the shower as the water would be much purerHe performed a test to show us how bad our water was, a test that took about 10-minutesAfter showing us how terrible our water was, he put a filter on our kitchen faucet and did same test and showed us how great our water could be if we just bought his system
We agreed to purchase the system that night We completed the paperworkHe put both, mine and my GF's names on the paperwork because we both lived there

Company provided sub-par service that caused damage to lawn due to salt water flooding
On 6/- Service Tech performed maintenance service incl making sure cycles ran completelyI was guaranteed that the issue of continuous cycle regeneration was fixed because he bent and manipulated the spokes on the timerWhen he left he said all mechanism of the system was in working orderdys later woke to my yard flooded with salt water which caused damage to my lawn I called the co who waited days to check systemDuring this time I had no water softener function on my unit During the service visit, the technician on taking apart the system either accidentally broke the timer plastic front part or it was left broken by the previous technicianTech said the co no longer carry the part and offered to sell me either a $plus digital head or a new unit for $4K Both options were not acceptable to me The tech Johnny called the office asking if there was a timer in stock and was to

Good serviceCourteous service tech

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I am writing to you regarding Florida Energy Water & Air, Edgewater Drive, Orlando, FL We had an appointment set up with these folks through *** to discuss a Rain Soft water softenerInitially we didn't buy because they made me a one day offerPrice only good todayI explained that I had been in sales and knew that if it could be sold today at that price it could also be sold at that price alter days when I had a chance to review the product and offerI was told noI should have left it at that and gone with the other vendorSeveral days latter the salesman, John, called and said I have a show demo unit available that I can give you a nice discount on (never installed or run just displayed)Should have known better againI accepted the deal but when it was time for the install they took brand new units out of the box in their original plastic wrapper (original staples in the boxes as well)Your typical bait and switchInstall date was

Excellent service, nice attitude I recommend the service of stacey a*** from from florida energy water & airThank you

Florida water energy and air is a great company to do business with

Perfect service

These guys came in and were very professionalThey'd did a great job and explained everything to us

I acquired my RainSoft Water Treatment in My husband was in concrete construction at the time He absolutely loves it because he would tell me if we were running low on salt in the machine because he could run his fingernail down is forearm and it would leave a white markThis just shows how soft your skin gets with the RainSoft waterWhen I need service they are usually at my house that day or the very next dayVery polite service techsFlorida Energy is a great bunch of folks to work with and they take care of your needs

Devin J** did a first class installation

Devin did an excellent job and throughly explained what he found and didI highly recommend Devin

The complaint is on the sales practices/advertisement of the product from Rainsoft in conjunction with the Foundation Finance Co
The complaint is against Rainssoft and third party financial person Foundation FinanceAfter speaking with the Revdex.com of Wisconsin and Foundation Finance both parties and myself have decided this was for the Florida Revdex.com on Advertisement of Rainsoft productThe problem started shortly after receiving the product on March 9th The sales person Fred S*** did is presentation on the product which yellow water was noticeHe did the test on the water and stated " you all need the water system to correct the problem and that the chemicals in the water was bad"I guess Rainsoft train their employees only how to sale their products and not telling the customers the truthInstead of MrS*** telling us that we only needed Resin and bleach to clear our waterHe sold us a product we did not needMrS*** failed to disclose very important importa

He was very polite and helpfulRobert did what he needed to do in a timely manner