Discovery Marketing & Distributing Inc.

A water filtration system was installed in my homeMy family became very sick from itCompany's customer service is horribleDon't want the product
I picked up a water test kit at *** in AugustA man from FEWA came to test my waterMade promises regarding their systemMy entire family got sick including our petsCalled customer service and no one came for monthsA tech finally came when the first payment was dueThe system had not been hooked up properlyThey drilled a hole in the side of my house to install this thing which I am not happy aboutI was never told they would have to do thatTheir telemarketing dept calls often and we tel them about our issuesI have been told multiple times that someone from management would be calling me or that a higher up would be callingI still have not received that callI initially declined this product because it uses salt for filtration and I have a blood pressure issueI was guaranteed by the sales guy that I would not b

Service people are polite cooperative and informative

Great serviceman! Wonderful attention to detail! Meticulous in his work! Also very personable and professional!!

Very professional and courteous Installtion looks very neat

I Sincerely Need To Share That Scotty Does What Hes Supposed To Do With Respect For Himself and Other Which Is Greatly Appreciated In Real Service That Shows He Scotty Enjoys His Work And Does Very Well Tell Scotty Thank You For Being RealLord Bless You All Sincerely Brian S***

Equipment was installed wrong, causing a waste of water and plumbing bills
We purchased a *** unit in June, Upon install, the technician set the unit to regenerate daily rather than every days as it should have been (we found this out months later)We had unusually high water bills but did not suspect the *** unit at firstWe paid different plumbers to come out for leak detection but they found nothingIn November, a *** employee discovered the mistaken setting and said this would be a reason for the water wasteI called *** in early January, and spoke to NilsI requested reimbursement for the water usage (over our bill amount) plus the plumber leak detection bills, which would never have occurred if not for the incorrect *** settingNils requested documentation, which I promptly emailed to him on 1/10/He responded and asked for my patience as he was forwarding the documentation to his Operations Manager and "this may

The technician, steve, was quick about his work and very nice to talk withEverything went well

They had a salesman come to our house and give us a demonstration of a Rain Soft water treatment systemThe demo made our well smell and taste greatWe went for the lifetime warranty on the product for about $8600, were told we would never have to pay for service of the productWe signed up for itWith months the system did not work, the sulfur smell was back, we had a service tech come out, with a Rain Soft rep, they said we needed a chlorinating tank, which they installedThey told us to use Clorox bleach in it and if that didn't work, we would have to switch to chlorine, it didn't and we had to switchThen it stopped working after about weeks, of course we have to call them again for service, that is when we got the instructions for the chlorinating tank, we have to keep it fullThen we have had to keep calling them every month or two sinceWe received a call at the year mark, to schedule annual maintenance, I asked if there was a charge for this, they said yesApparently, after one year, we have to pay the labor on the system, the parts are no chargeNot exactly what we are told from the startDefinitely would not recommend these people to anyoneI think they scammed us

Excellent service, nice attitude I recommend the service of stacey a*** from from florida energy water & airThank you

I found Florida Energy's technician, Mike, to be very professional and knowledgeableHe responded to all my questions and advised me on how to make my water softener last longerI feel he is a valuable asset to the company and we took his advise

Mike was very informative and explained why my salt blocks were not dissolving

The company is charging me for a service in which the did not inform me of the fee prior to the work being completed
This company contacted me in December regarding a regular service for my water treatment/softener deviceThere was no mention of a fee for the service, and previous services have been free and covered by warrantyI had to cancel the appointment and reschedule, still no mention of a fee by the companyOn the day of the actual rescheduled service (1/3/18) I was at work and my partner was at the house where the device is locatedIn the morning, the service technician called me to tell me he would be at the house between 1pm and 3pm, still no mention of a feeI received a text message from my partner around 2:08pm and saw it at 2:30ish pm (as I was at work) that asked if I had left a check or some form of payment for the serviceI called the company and complained about the request for money as I had not been informed of any feeThey asked me to call the technician

We have a rain soft water system from Florida Water Energy and Air and we are extremely happy with it The installation went well and our quality & taste of water has greatly improved

We have had several products installed from this coand love everyoneOur water treatment is outstanding, our solar products are saving us tons of moneyWe couldn't be happier!!!

Today David was in change of my water softener installationHe was compromise not o lo to get the work done but he explain everything clear to understand how the system worksReally reccommend his services

Just had system installed today but already the water tastes much betterNo more odorI've always used bottled water, will no longer have to do soThe sales person took his time and was very thorough and took his time explaining the systemThe installer, Christian, was very personable, took his time and did s neat and clean jobNo mess was left behind

The issues of my complaint are related to sales practices, advertising, and contractual
I would greatly appreciate the assistance of the Revdex.com agencyOn 08/15/16, the executive director of Florida Energy Water & Air appeared at my residence for a free water testing demonstrationThey solicite new residence in my community who just move into their home and swindle them into purchasing their product, which are severely over priced I learned after doing my homeworkThey make claims that their health will be effected and the only solution is to purchase with themSo, the director's name was Terence D***During the presentation, I was pitched that the quality of my water was terrible, just as they have informed so many other customers, evening according to some of this company's former complaints made to you as recent as June Anyhow, he attested their product would eliminate the problems they alleged were present in my waterI decided to move forward with the company simply be

Very professional and polite explained everything

George N*** was my tech todayHe was very courteous, professional and respectfulIt is employees like him that has made me stay with Florida Energy Water & Air for close to Secen yearsTheir Service and Equipment are of the highest quality

I had a very positive experience with this companyTheir tech Robinson knew what he was doingHe even went to *** for new supply lines because my old water heater was smaller and the old copper would not workHe was courteous, competent, and cleaned up well after himselfThe system though new is living up to expectations so farI know there are a lot of fraudulent water treatment companies out there but this company is not one of themYou get what you pay for