Discovery Marketing & Distributing Inc.

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I am writing to you regarding Florida Energy Water & Air, Edgewater Drive, Orlando, FL We had an appointment set up with these folks through *** to discuss a Rain Soft water softenerInitially we didn't buy because they made me a one day offerPrice only good todayI explained that I had been in sales and knew that if it could be sold today at that price it could also be sold at that price alter days when I had a chance to review the product and offerI was told noI should have left it at that and gone with the other vendorSeveral days latter the salesman, John, called and said I have a show demo unit available that I can give you a nice discount on (never installed or run just displayed)Should have known better againI accepted the deal but when it was time for the install they took brand new units out of the box in their original plastic wrapper (original staples in the boxes as well)Your typical bait and switchInstall date was

Florida water energy and air is a great company to do business with

Devin did an excellent job and throughly explained what he found and didI highly recommend Devin

Bryan N*** did a great job! Very pleasant and professional and fast

Company provided sub-par service that caused damage to lawn due to salt water flooding
On 6/- Service Tech performed maintenance service incl making sure cycles ran completelyI was guaranteed that the issue of continuous cycle regeneration was fixed because he bent and manipulated the spokes on the timerWhen he left he said all mechanism of the system was in working orderdys later woke to my yard flooded with salt water which caused damage to my lawn I called the co who waited days to check systemDuring this time I had no water softener function on my unit During the service visit, the technician on taking apart the system either accidentally broke the timer plastic front part or it was left broken by the previous technicianTech said the co no longer carry the part and offered to sell me either a $plus digital head or a new unit for $4K Both options were not acceptable to me The tech Johnny called the office asking if there was a timer in stock and was to

Having health issues do due their Company replacing the Venting system and Air Conditioner in our home
It has been one thing after the other
I have been having chest pains, constant coughing and breathing issuesSince they replaced the duct work and venting and Air Conditioner systems When the men were here to change the duct work, they left the air on so it would cool the attic spaceWell the blown insulation in the attic was then being sucked into the venting system and the A/C unitWhich in turn blew insulation through out the homeThey sent Stanley Steamer to clean the vents and the carpetThey really should have been replaced everythingWe have made numerous attempts to reach Jason S*** and Dan C*** to get this situations rectified? I have been to my Doctor to try and figure out what is going on? They did a ekg to see if there was a heart issue, they have taken x-rays? When speaking with Dan he said he would make sure everything was fixed and taken care ofBu

Perfect service

Dereliction of duty
I hired this company to remove and reinstall my solar panels, because I replaced my roof
The reinstall was so awful it was almost laughableIt looks like they tossed them up there and walked offThe panels are loose and crooked and it is leaking a tremendous amount of water all over my new roofGallons and gallons of water per minuteThe panels are pipes are sliding down off my roofI have never seen any job done more unprofessionalI have had to bypass the panels rendering them useless
They are evasive on the phone and wont return callsThey are not taking responsibility for the work or lack of work rather

Installed solar hot water systemBoth solar panels failed after just over a year within days of scheduled maintenanceCompany is charging us to fix
Solar panels, a hot water heater and turbine pumps were installed at a cost of $11,by check 9/16/with Bill K*** the local rep On 9/20/maintenance was done at $We were advised we could go with the next maintenance in years as there was no sediment and all checked out wellA few days later, water was pouring out of one of the panelsThe manufacturer claimed the warranty was not applicable as the failure was caused by freeze, which we don't dispute but we had no other indication of a freeze Reluctantly we agreed to pay a reduced amount for a new panelAfter months of their rescheduled repairs, they brought a replacement panel March 3, After installing the replacement panel, the second panel then leakedI told them to pack up and leave On March they said they would put a lean on the property to coll

I acquired my RainSoft Water Treatment in My husband was in concrete construction at the time He absolutely loves it because he would tell me if we were running low on salt in the machine because he could run his fingernail down is forearm and it would leave a white markThis just shows how soft your skin gets with the RainSoft waterWhen I need service they are usually at my house that day or the very next dayVery polite service techsFlorida Energy is a great bunch of folks to work with and they take care of your needs

Devin J** did a first class installation

Friendly, knowledgeable, and professional staff

Devine was very knowledgeable an professionalHe was able to answer all my questions an solve the problem

We have had Rain Soft systems over the past years and would not live one day without itThis is one of the best things we have ever done for our home and children

The guy who came out was Chris B*** and he was amazingHe couldn't find the main but, instead of leaving he worked tirelessly to get our system up and runningHe took the extra time to explain everything after busting tail digging a trenchIf this type of dedication is what We have to look forward to then this has become a stellar decision!

Jaeson F* did an excellent job in a timely manner in installing our residential water softener system

I bought a rainsoft system years ago and we liked it so much I helped my mother and my grandmother invest in systems alsoThe clean water helped with my daughter's eczema conditions

Sold new water system to an year old lady when her water system worked and did not need replacing $and she lives on $a month
On 6/1/a rep for Florida Water and Air came by ***'s home and installed a new water system and she paid with her discover card Her daughter called to cancel the transaction, but was told she was too late to cancel

I would like to commend the tech that came out to our house in Winter Garden and conducted a service and repairs on our water filtration systemHis name is Brian and he did a great jobHe kept us in the loop and explained fully what had gone wrong with our system and what needed to be repairedHe was very honest and provided us with great serviceI would also like to say that MrP*** , our customer service representative , was also very attentive and worked with us and his manager to offer us solutionsHe is always happy and pleasant to speak with

I have used the services of Florida Energy Water and Air several times of the last couple of yearsThey replaced my year old AC system and installed a new water purification system I am very pleased with both the service and the products The staff has always been very helpful and determined to come up with solutions to all my AC and water needs as a homeowner I would definitely recommend this company to anyone looking for AC or water services