Discovery Marketing & Distributing Inc.

We purchased a brand new water treatment system from themIt was installed wrong, then collapsed and damaged our house, cameras and electric supply
We purchased a complete rainsoft system from this company around $
The guy whole sold us the system Josh said his brother would install
We later discovered that Joshs brother had just finished training and it was his first unsupervised install
After the installation we noticed the main tank was way too far away from the wall (approximate feet)
The company sent someone back to move it closer, they failed to put adequate support under the tank and it has been leaning ever since
A few of weeks ago we called them out for a service, we asked if they could straighten the tank as it had been leaning for over a year,
The engineer said he had packed something under the tank but he did not have the materials to fix properly so someone would be in touch soon to finish the repair
We heard nothing further then left to g

The guy who came out was Chris B*** and he was amazingHe couldn't find the main but, instead of leaving he worked tirelessly to get our system up and runningHe took the extra time to explain everything after busting tail digging a trenchIf this type of dedication is what We have to look forward to then this has become a stellar decision!

Davin was very professional & very polite,and for the short period of time in the bussines he did the job like a Pro

Jaeson F* did an excellent job in a timely manner in installing our residential water softener system

Showwd up when they saidFixed equipment fastExplained what they did and what to expectGreat

My wife and I just bought our second Rainsoft systemWe absolutely love it! Every bit of our experience with this company has been top notchOur sales rep was very knowledgeableOur installer was very clean and professional and everyone else we have dealt with has been super friendlyWe will definitely keep doing business with these guys

I had the best experience with this provider of Rainsoft products First, the products are wonderful Second, the installer, Jean, was wonderful Third, Florida Energy is wonderful and could not have been more helpful Very easy system to use and Jean answered all my questions honestly I have used this company for my a/c and now my mother is complaining it's too cold! Do not listen to the negative comments online They score high with ***, Revdex.com and *** (I use them as well) Highly recommend

Bought my new AC from Florida Energy Water and Air and was very happy with my experience
Prices were competitive, installers very clean and cleaned up behind themselves
I have recommended Florida Energy Water and Air to friends and they were very happy with their Solar energy purchases as well
Will do business with them again in the future

I read some reviews and wish I had of before dealing with this businessWe moved down here last September and got a house and bought new appliances from Home Depot and we had an sales person state we needed to have a water test done because the water was different here in Florida and I agree with the person that done a review stating if a sales person at Home Depot comes up to you about a water test run the other way
We mistaking listened to the sales repthat Home Depot sent out from Florida Energy Water & Air and then they sent out two guys the next day to install the Rain Soft water system and didn't finish it were to come back and the next time a different guy came out to finish it and didn't get done and said all was fine until they could come out and finish it and during the night there was a leak and it flooded the kitchen floors, bowed the bottom of the cabinets out and warped the doors and the water even rain through the floors out into the carport
We had to

Very inexperienced companyThey sold me an air conditioner that they do not know how to work on and it keeps breakingNobody answers the after hours number and they never have parts to fix somethingI wouldn't recommend this company to anyoneI bought the solar attic fan, water softener, and air conditionerBeing a loyal customer you would think things would be fixed but they have no experience on fixing anythingI had techs tell me something different

I bought a rainsoft system years ago and we liked it so much I helped my mother and my grandmother invest in systems alsoThe clean water helped with my daughter's eczema conditions

Excellent service from RainsoftAll details and questions were handled in a friendly detailed mannerThe water softener itself is also exceptional qualityThe cost is very high, but comparable to a whole home reverse-osmosis systemYou get what you pay for and in this case it's a great product

My husband and I are very pleased with the quality of workmanship perform by the crew of Florida Energy, Water, and AirThe men were professional and knowledgable about the productQuestions and concerns were thoroughly addressed

I have used the services of Florida Energy Water and Air several times of the last couple of yearsThey replaced my year old AC system and installed a new water purification system I am very pleased with both the service and the products The staff has always been very helpful and determined to come up with solutions to all my AC and water needs as a homeowner I would definitely recommend this company to anyone looking for AC or water services

Great jobGreat workNo problems

Steve is very thorough and meticulousHe did a great job on our Rainsoft system

Before water heater was installed the sales rep did not tell me this unit required a drainThe water drips constantly around the base of the unit
Purchased-8/4/2018, problem started immediatelyPaid with a check $5,No account# or order# on purchase agreementModel ***Jim S*** did not tell me a drain was needed for constant dripNo provision to protect area from water damage-namely rust to tank per own er's manualSpoke to someone on the phone about the drip weeks agoNo follow up to resolve my complaint

Paid for repairs to my water softener system still not working properly They were like oh well giggling and said next apt would be 10/31/
They came out on 10/23/2017, which they were supposed to come out the Friday previous 10/20/ For which I didn't complain even though I took off work to be home The tech made repairs supposedly on the 23rd with used parts as stated in his invoice, unacceptable The tech left parts off of my equipment, when I contacted him he stated the parts weren't necessary and could keep them if I wanted, unacceptable(this is all in his texting by the way.) Advised him of still having hard water days after repairs, he said to give it time, unacceptable again Texted him the next day which he replied to contact the company for a water test To which I did on the 25th They gave me a date to test the water of 10/ Unacceptable again Horrible company now and I really don't understand what happened because I've used them before and not

The price of the item plus out of pocket expenses annually are higher than what I was originally told
I purchased the system mths ago for approx4K which I found out after is significantly overpriced I was told that I had a one year warranty on parts and labor and a lifetime warranty on parts The labor charge after the one year would be $per half hourMy only other out of pocket cost would be the salt for the system on top of my monthly finance amount which is per month Within the first year a part had to be replaced I then found out that there is an annual repair they do to the system that is out of pocket I take care of replacing the salt but I find that every year the system starts to put out hard water and I have to pay out of pocket to have a tech come diagnose because the system although it is electric does not have a diagnostic feature I again feel the water very hard and I was never given the years worth of test strips which are listed in the ma

We have had FEWA do major jobs at our residenceFirst was a water system that has improved our quality of life and saved us a considerable amount of moneyWe rate our system "outstanding"! We were so pleased with that outcome that we had their company redo both of our bathroomsAgain the quality and work completed was excellent The next major project was our cooling and heating systemThis included total replacement of our duct work, air handler, and compressorEverything that they promised they did and moreI would recommend Florida Energy Water and Air to anyoneFantastic company with fantastic people