SSI has a great bunch of service techs and their staff in the office is polite and curtiousI had SSI service my furnace and outside unit since I am glad to have them service my equipmentGreat job!! You can always be depended on when called to service your equipment
Michael Mwas very customer service oriented I explained what I needed done He gave me an assessment of how he would accomplish the task and an estimate of cost I approved an gave the go ahead The end result was excellent Michael performed in a professional manner such that he cleaned up thoroughly before he left and checked with me to see if I was completely satisfied before we settled payment Thanks for a job well done
The technician was knowledgeable and quickly identified the problem This was my first experience with SSI and it was very favorable After spending less than an hour I had heat again I took out a service contract with the firm and look forward to seeing their technicians for routine servicing
Jose C., was tasked with replacing a compressor on our AC unit He was on time and very professional He even picked up my morning paper on the way in! He worked hard and used shoe covers when he had to enter He kept me updated on his progress during work I was very pleased with his work and his great attitude Will certainly be using this company again!
Professional experienceCame out on a Saturday morning when furnace went out Was able to provide me options regarding repair or replace Have been using SSI for years
Service Specialties Incjust completed the replacement of our indoor heat pump and indoor air exchange After getting quotes, SSI came in as the most competitive best overall value for us Tim was our project lead at SSI, Jose Cwas the lead onsite tech on the install Jose and his team (Eric and Wilson) did a super job of staying on top of the details, communicating progress, cleaning up everything extremely well (our indoor unit is in the basement) and paying attention to delivering a neat and finished installation I can highly recommend them for delivering a quality solution for HVAC replacements
Joe Rowan, Residential Tech at Service Specialities Inc., Chantilly, VA spent 40-minutes on the telephone with me helping to solve a problem I was having with my furnace thermostat This was after he called the thermostat vendor to find out their tech support was closed on a Saturday He then searched the Internet to find the solution to my problem; displaying Celsius rather than Fahrenheit readings By doing this, he solved my problem which I was very anxious about and saved me a $weekend service charge
Can't recommend Service Specialities Inc., high enough They have been our HVAC contractor for years and never let us down
Have recommended their company to many of my friends which is the highest complement I can pay them
Geronimo Cwith Service Specialties Incdid a wonderful job replacing our air conditioner blower He was very professional, hard working, and arrived on time We were very impressed with the high level of service of Service Specialties Incand will most certainly use them in the future
I am writing to express my happiness at the service I received with installation of a new AC The installing team was friendly, professional, very knowledgeable and efficient
SSI was very responsive for a problem I had with our air conditioning system over a weekendThe SSI tech, Clint, was on site within hours of my initial call and systematically troubleshot the system to identify and fix the issueClint knows his stuff and was willing to answer any questionsHe was clear with the costs of the repair each step of the wayI recommend SSI: there are probably less expensive establishments in the area but be assured that you will get a quality repair if you select SSI
Our technician Gene was excellentVery knowledgeable, worked fast and efficientlyWe like everything about SSI, we use both their HVAC & Plumbing serviceThanks guys
Remarkable experience Very polite and caring, great contact and speedy appointment Diagnosed the problem, showed pictures of the work needed to ensure that I felt they were being honest Gave me a wonderful deal and kept me posted every step of the way End product was clean and amazing I have already recommended them to family and friends
Had SSI install an air handlerBy far the best price (all others were ~50% higher), very prompt (next day) and punctual service, polite and dedicated technicians (stayed until pm on Friday night to try and finish the job) and very customer focused sales teamThe technicians had a little issue that prevented the completion of the installation until Monday morning, but the company more than made up for it by offering an extra free year of maintenance (in addition to the one free year that was included initially)Highly recommended!
We came back from vacation greeted w/a broken air conditioner SSI was very responsive in troubleshooting the issue and discussing options Jose C and Eric Y were responsible for the installation of our AC Unit and furnace They were punctual, professional and courteous The area where the outdoor unit needed to be installed needed to be graded and buttressed for support, this wasn't originally anticipated They were able to handle this in a timely manner w/out additional cost We are very pleased working with SSI and their staff
I had a great experience with SSIThe service technician (Joey) did a wonderful job and was really helpful in educating me on some other work that I was considering Our CSR/Dispatcher kept us up to date on our scheduling and when Joey would arrive They had to reschedule us once to keep a 7am appointment, but they called days in advance and worked us into the schedule a few days laterWe wanted to replace both of our hose bibs, but because of the location of the second one, it would have been an additional cost and would have meant moving some fairly heavy shelving units in the basement - so I called that one offWe are going to have SSI come back and run a gas line for a stove at a later date, and Joey provided an initial estimate of the workGreat experience, and strongly recommended
For the past ten plus years, this company has consistently provided excellent service and knowledgeable technicians Every interaction with the company - from the scheduler to the technicians - is positive and gives me confidence in their work Joe W., in particular, is an ideal service person - friendly, smart, and efficient
SSI has a great bunch of service techs and their staff in the office is polite and curtiousI had SSI service my furnace and outside unit since I am glad to have them service my equipmentGreat job!! You can always be depended on when called to service your equipment
Michael Mwas very customer service oriented I explained what I needed done He gave me an assessment of how he would accomplish the task and an estimate of cost I approved an gave the go ahead The end result was excellent Michael performed in a professional manner such that he cleaned up thoroughly before he left and checked with me to see if I was completely satisfied before we settled payment Thanks for a job well done
The technician was knowledgeable and quickly identified the problem This was my first experience with SSI and it was very favorable After spending less than an hour I had heat again I took out a service contract with the firm and look forward to seeing their technicians for routine servicing
Jose C., was tasked with replacing a compressor on our AC unit He was on time and very professional He even picked up my morning paper on the way in! He worked hard and used shoe covers when he had to enter He kept me updated on his progress during work I was very pleased with his work and his great attitude Will certainly be using this company again!
Professional experienceCame out on a Saturday morning when furnace went out Was able to provide me options regarding repair or replace Have been using SSI for years
Excellent service, as alwaysClint is a true professional and does a wonderful job
Service Specialties Incjust completed the replacement of our indoor heat pump and indoor air exchange After getting quotes, SSI came in as the most competitive best overall value for us Tim was our project lead at SSI, Jose Cwas the lead onsite tech on the install Jose and his team (Eric and Wilson) did a super job of staying on top of the details, communicating progress, cleaning up everything extremely well (our indoor unit is in the basement) and paying attention to delivering a neat and finished installation I can highly recommend them for delivering a quality solution for HVAC replacements
Joe Rowan, Residential Tech at Service Specialities Inc., Chantilly, VA spent 40-minutes on the telephone with me helping to solve a problem I was having with my furnace thermostat This was after he called the thermostat vendor to find out their tech support was closed on a Saturday He then searched the Internet to find the solution to my problem; displaying Celsius rather than Fahrenheit readings By doing this, he solved my problem which I was very anxious about and saved me a $weekend service charge
Can't recommend Service Specialities Inc., high enough They have been our HVAC contractor for years and never let us down
Have recommended their company to many of my friends which is the highest complement I can pay them
Geronimo Cwith Service Specialties Incdid a wonderful job replacing our air conditioner blower He was very professional, hard working, and arrived on time We were very impressed with the high level of service of Service Specialties Incand will most certainly use them in the future
Excellent service, excellent employee's, excellent company
I am writing to express my happiness at the service I received with installation of a new AC The installing team was friendly, professional, very knowledgeable and efficient
SSI was very responsive for a problem I had with our air conditioning system over a weekendThe SSI tech, Clint, was on site within hours of my initial call and systematically troubleshot the system to identify and fix the issueClint knows his stuff and was willing to answer any questionsHe was clear with the costs of the repair each step of the wayI recommend SSI: there are probably less expensive establishments in the area but be assured that you will get a quality repair if you select SSI
Our technician Gene was excellentVery knowledgeable, worked fast and efficientlyWe like everything about SSI, we use both their HVAC & Plumbing serviceThanks guys
Remarkable experience Very polite and caring, great contact and speedy appointment Diagnosed the problem, showed pictures of the work needed to ensure that I felt they were being honest Gave me a wonderful deal and kept me posted every step of the way End product was clean and amazing I have already recommended them to family and friends
The SSI team members that I worked with were prompt, professional, and courteous I would recommend them to anyone with A/C, heating, or plumbing needs
Very professional and great service!
Had SSI install an air handlerBy far the best price (all others were ~50% higher), very prompt (next day) and punctual service, polite and dedicated technicians (stayed until pm on Friday night to try and finish the job) and very customer focused sales teamThe technicians had a little issue that prevented the completion of the installation until Monday morning, but the company more than made up for it by offering an extra free year of maintenance (in addition to the one free year that was included initially)Highly recommended!
We came back from vacation greeted w/a broken air conditioner SSI was very responsive in troubleshooting the issue and discussing options Jose C and Eric Y were responsible for the installation of our AC Unit and furnace They were punctual, professional and courteous The area where the outdoor unit needed to be installed needed to be graded and buttressed for support, this wasn't originally anticipated They were able to handle this in a timely manner w/out additional cost We are very pleased working with SSI and their staff
I had a great experience with SSIThe service technician (Joey) did a wonderful job and was really helpful in educating me on some other work that I was considering Our CSR/Dispatcher kept us up to date on our scheduling and when Joey would arrive They had to reschedule us once to keep a 7am appointment, but they called days in advance and worked us into the schedule a few days laterWe wanted to replace both of our hose bibs, but because of the location of the second one, it would have been an additional cost and would have meant moving some fairly heavy shelving units in the basement - so I called that one offWe are going to have SSI come back and run a gas line for a stove at a later date, and Joey provided an initial estimate of the workGreat experience, and strongly recommended
For the past ten plus years, this company has consistently provided excellent service and knowledgeable technicians Every interaction with the company - from the scheduler to the technicians - is positive and gives me confidence in their work Joe W., in particular, is an ideal service person - friendly, smart, and efficient