The team at Service Specialties were prompt, highly professional and provided great service They came highly recommended to us by trusted friends Before replacing our heat pump system, we collected quotes of which Service Specialties was one Their prices were excellent They explained everything in detail We will definitely use them again and recommend them without reservation
For the past ten plus years, this company has consistently provided excellent service and knowledgeable technicians Every interaction with the company - from the scheduler to the technicians - is positive and gives me confidence in their work Joe W., in particular, is an ideal service person - friendly, smart, and efficient
The team was on time, punctual and efficientThey were also very good in "cleaning up" before they leftEric was extremely patient in explaining the new equipment and the new thermostat & controlsI appreciate the time they took in discussing the job as they went alongThey also finished much earlier than I expected
I also appreciate Eric checking back with the office as they had given him a different price than I should have paidIt was a difference of $
MrB*** was very polite, respectful and knowledgeable we have a new house so this was the first time a technician looked at the hvac since it was installed he found several sub-par conditions which he was able to correct and spotted a potentially serious problem in time for us to have the original installer correct it he sent complete notes and pics of the problem areaswe feel we got a very comprehensive inspection at a very reasonable price
I rate SSI and service specialist Clint Boyd outstanding--starsRepairs to my 8-year old Trane gas furnace were performed in a very professional mannerThe problem was quickly analyzed, repair parts ordered and successfully installedClint fully explained the parts that were defective and coverage under my Trane warranty
Recently our air conditioner was not workingWe called SSI and Clint came out to service our unitHe was professional, personable and clearly explained what was needed and whyThe service was promptly provided, went a step beyond and completed in a timely mannerWe would highly recommend this company
Gene came in yesterday to figure out why our water heater was not working After contacting the manufacturer, he told us that he needed to order a part via overnight delivery Our warranty was expired by month (based on date of manufacture, not installation which was later) Estimated cost was $Michael came in today to install part Water heater was still not working and he called the manufacturer, who said they had no record of any contact regarding our unit Will have to order another part No estimate for this and we will not have hot water all weekend They will return on Monday
SSI has been great to deal withWe've used them for several years now The service men that they've sent out (Joe R most recently) have been knowledgeable and friendly There's very little sales pressure
Joe W*** arrived on time, was professional in every way and represents his company well He gave me tips on how to increase the longevity of my system while being candid about the negativesI've used this company before with less satisfactory results I highly recommend Joe as he appears to be quite competent and seems to have integrity
Dan, the lead installer, arrived on time and did an excellent job within the time windowHe explained the installation work and was very courteous and professional Thank you for a job well done!
My experience with Service Specialties Incstarted with a service call to SSII was promptly directed to the service center where a service staff member set up an appointmentThe service technician Joe Williams arrived at the scheduled appointment timeHe was very professional and knowledgeableHe pointed out my problem and gave me a few optionsMy HVAC system was years old and had seen its better daysHe had referred me to Chris C*** a comfort consultantAgain Chris had giving me options for a new HVAC systemI was very pleased at this time with the professional manners both these men presented there company withI made my decision to have SSI install my new HVAC systemChris was very prompt in all my correspondence with himAfter I signed the proposal an install date was set upOn that dated I was greeted by Joe S*** the lead installer and Geronimo C*** the install apprenticeAgain both of these men where very professionalThey showed up right on time and performed a very clean and neat looking jobMy experience with SSI and the four employees I engaged with was nothing but superiorI would highly recommend this company for its outstanding workThank you SSI for your excellenceSincerely, Scott
It is a great pleasure to have Clint Bservice my heating system this Fall To find all these qualities - professionalism, remarkable technical knowledge, affable personality and elegance, excellent communication skills and the ability to explain things with clarity - exemplified in one person is exceptional and refreshing Clint represents SSI outstandingly Thank you, Clint! See you in the Spring 2018!
Had service performed by SSI today The technician was Joe W He arrived promptly on time, diagnosed and competed the required service quickly He took time to explain the problem and the resolution Joe was very friendly and was very knowledgeable, and seemed to enjoy his work Joe and other SSI technicians and supervisors at the office have been extremely pleasant to work with during the recent installation of our two HVAC units Their friendliness, efficiency, courteous service are truly a testament to founder of SSI who prided himself with excellent personal service to all his customersMy wife and I are proud to recommend SSI for all your HVAC needs
Service Specialties, Inc were very professional The Tech looked out for me in that he told me what needed to be done and what was not necessary The Tech took my schedule into account when having to come back to do necessary work I appreciate him, his honesty and SSI Thank you!
I have used Service Specialities Incfor 12+ years, for HVAC install, maintenance and plumbing install and repairs They are an honest, thorough, knowledgeable and quality company I have even been informed from the County Inspector, after a new water heater install, that "this one of the few companies that does the work right, as well as the paperwork" to ensure a job well done! Each and everyone really epitomizes the absolute best of their company and their desire to help me Hands down, I will always contact this company to do any work in my previous, current and any future home At bare minimum, my thanks to Cline, Chris "Bacon", and Susan for their top notch service!
Clint was very professional and personableHe took the time to explain to us in detail his findings and our options His recommendations were always with us, the customer, in mindCan’t say enough about this company and are so fortunate that they were recommended to us
We we have been with SSI for 15+ years and live themThey have always been professional and quick to respond whenever we’ve had an issueJoe Williams, the technician that has been servicing us most of the time, is awesome! He is friendly, knowledgeable about his work, honest, and an all around great guy
An amazing service callI knew I picked the right company to install my last best heat pump and handlerHow found mold! And was able to provide a product to kill itThanks
Had our summer system checkup and all was running fineOnly negative that tech was late and should have called us to let us know he was running lateOtherwise very professional and polite
The team at Service Specialties were prompt, highly professional and provided great service They came highly recommended to us by trusted friends Before replacing our heat pump system, we collected quotes of which Service Specialties was one Their prices were excellent They explained everything in detail We will definitely use them again and recommend them without reservation
For the past ten plus years, this company has consistently provided excellent service and knowledgeable technicians Every interaction with the company - from the scheduler to the technicians - is positive and gives me confidence in their work Joe W., in particular, is an ideal service person - friendly, smart, and efficient
The team was on time, punctual and efficientThey were also very good in "cleaning up" before they leftEric was extremely patient in explaining the new equipment and the new thermostat & controlsI appreciate the time they took in discussing the job as they went alongThey also finished much earlier than I expected
I also appreciate Eric checking back with the office as they had given him a different price than I should have paidIt was a difference of $
MrB*** was very polite, respectful and knowledgeable we have a new house so this was the first time a technician looked at the hvac since it was installed he found several sub-par conditions which he was able to correct and spotted a potentially serious problem in time for us to have the original installer correct it he sent complete notes and pics of the problem areaswe feel we got a very comprehensive inspection at a very reasonable price
I rate SSI and service specialist Clint Boyd outstanding--starsRepairs to my 8-year old Trane gas furnace were performed in a very professional mannerThe problem was quickly analyzed, repair parts ordered and successfully installedClint fully explained the parts that were defective and coverage under my Trane warranty
Recently our air conditioner was not workingWe called SSI and Clint came out to service our unitHe was professional, personable and clearly explained what was needed and whyThe service was promptly provided, went a step beyond and completed in a timely mannerWe would highly recommend this company
Gene came in yesterday to figure out why our water heater was not working After contacting the manufacturer, he told us that he needed to order a part via overnight delivery Our warranty was expired by month (based on date of manufacture, not installation which was later) Estimated cost was $Michael came in today to install part Water heater was still not working and he called the manufacturer, who said they had no record of any contact regarding our unit Will have to order another part No estimate for this and we will not have hot water all weekend They will return on Monday
SSI has been great to deal withWe've used them for several years now The service men that they've sent out (Joe R most recently) have been knowledgeable and friendly There's very little sales pressure
Joe W*** arrived on time, was professional in every way and represents his company well He gave me tips on how to increase the longevity of my system while being candid about the negativesI've used this company before with less satisfactory results I highly recommend Joe as he appears to be quite competent and seems to have integrity
Dan, the lead installer, arrived on time and did an excellent job within the time windowHe explained the installation work and was very courteous and professional Thank you for a job well done!
My experience with Service Specialties Incstarted with a service call to SSII was promptly directed to the service center where a service staff member set up an appointmentThe service technician Joe Williams arrived at the scheduled appointment timeHe was very professional and knowledgeableHe pointed out my problem and gave me a few optionsMy HVAC system was years old and had seen its better daysHe had referred me to Chris C*** a comfort consultantAgain Chris had giving me options for a new HVAC systemI was very pleased at this time with the professional manners both these men presented there company withI made my decision to have SSI install my new HVAC systemChris was very prompt in all my correspondence with himAfter I signed the proposal an install date was set upOn that dated I was greeted by Joe S*** the lead installer and Geronimo C*** the install apprenticeAgain both of these men where very professionalThey showed up right on time and performed a very clean and neat looking jobMy experience with SSI and the four employees I engaged with was nothing but superiorI would highly recommend this company for its outstanding workThank you SSI for your excellenceSincerely, Scott
It is a great pleasure to have Clint Bservice my heating system this Fall To find all these qualities - professionalism, remarkable technical knowledge, affable personality and elegance, excellent communication skills and the ability to explain things with clarity - exemplified in one person is exceptional and refreshing Clint represents SSI outstandingly Thank you, Clint! See you in the Spring 2018!
Had service performed by SSI today The technician was Joe W He arrived promptly on time, diagnosed and competed the required service quickly He took time to explain the problem and the resolution Joe was very friendly and was very knowledgeable, and seemed to enjoy his work Joe and other SSI technicians and supervisors at the office have been extremely pleasant to work with during the recent installation of our two HVAC units Their friendliness, efficiency, courteous service are truly a testament to founder of SSI who prided himself with excellent personal service to all his customersMy wife and I are proud to recommend SSI for all your HVAC needs
Service Specialties, Inc were very professional The Tech looked out for me in that he told me what needed to be done and what was not necessary The Tech took my schedule into account when having to come back to do necessary work I appreciate him, his honesty and SSI Thank you!
I have used Service Specialities Incfor 12+ years, for HVAC install, maintenance and plumbing install and repairs They are an honest, thorough, knowledgeable and quality company I have even been informed from the County Inspector, after a new water heater install, that "this one of the few companies that does the work right, as well as the paperwork" to ensure a job well done! Each and everyone really epitomizes the absolute best of their company and their desire to help me Hands down, I will always contact this company to do any work in my previous, current and any future home At bare minimum, my thanks to Cline, Chris "Bacon", and Susan for their top notch service!
Clint was very professional and personableHe took the time to explain to us in detail his findings and our options His recommendations were always with us, the customer, in mindCan’t say enough about this company and are so fortunate that they were recommended to us
We we have been with SSI for 15+ years and live themThey have always been professional and quick to respond whenever we’ve had an issueJoe Williams, the technician that has been servicing us most of the time, is awesome! He is friendly, knowledgeable about his work, honest, and an all around great guy
Fantastic service
An amazing service callI knew I picked the right company to install my last best heat pump and handlerHow found mold! And was able to provide a product to kill itThanks
Had our summer system checkup and all was running fineOnly negative that tech was late and should have called us to let us know he was running lateOtherwise very professional and polite