Dr John Taneff

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

[redacted] is not a company that universities use to accept payments from students, they are a loan company. If the consumer would like to call me at [redacted], and I will provide her with any information I can.

I am not quite sure how Mrs[redacted] came to the conclusion that we are a fraudulent company. Unfortunately sometimes we do not have the exact store location but store numbers. I told her this. I would be more then happy to give her the store number. We will not call her anymore, but if she would like...

to pay her bill she can contact us. We take these complaints very seriously and want to make sure this gets resolved.

After our compliant department reviewed the call it seems Mr. [redacted] was extremely rude and used foul language towards our employee. When we receive a complaint of this nature it is company policy to close the account and return it to our client. This is what we have done with Mr. [redacted]'s...

account. We will no longer contact him in regards to this account.

Once a complaint of this nature is made, it is D2 Management's policy to close the account and return it to our client. We will close out the account and return to owner.

D2 Management's compliance has reviewed the calls. After reviewing the calls D2 Management has suspended the agent in question. We do not train our employees to be rude under any circumstances. We apologize for any inconvenience this has caused. You may contact the compliance department if you have...

any other questions [redacted].

D2 Management will close the account out in our office. We will request the documents from our client. Once we receive documentation we will reach back out with the consumer.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:I clearly told your agent I wasn't the intended party he continued with information! And he did curse can you please email a copy of the conversation transcripts since you seem to have them available and have thoroughly listened to them. Also please provide documentation where it states that it's acceptable to release personal information after someone clearly states I am not your intended party just to make sure you actually are obeying as you say. thank you!
Regards,
[redacted]

I will request documentation from our client. Once I receive it I  will send it to you.

Complaint: [redacted]
I am rejecting this response because:  You said you had the docs in hand. Thy can't you send them to me.  Do you possibly believe I would send you money to settle an account I have NO idea about?  You have to produce the alledged docs to me. 
Regards,
[redacted]

D2 Management will place a hold on this account until we are able to obtain the documentation the debtor is asking for. This is company policy.

D2 Management is NOT a scam company. We are an accredited business with the Revdex.com. You can not always believe everything you read on the internet. We have forwarded your concerns to our client. They in fact will be mailing something again to the consumer. Thanks,Management

After reviewing the call D2 Management has only made one phone call, and we never said anything about filing charges. Those are both false statements. If she sends us a cease and desist letter we can forward that to our client.

After reviewing the call...We never threatened [redacted] in anyway. We have only called that number one time, NOT daily or hourly. False claims. I have the proof to support that. These claims are completely false. I will close the account in the office and return to client.

We have reviewed the call in question. The agent in question will be reprimanded for his actions on this call. I do apologize for his actions. We will close the account in our office and return to client. D2 Management will not contact Mrs. [redacted] again

Due to company policy will will close the account out in our office and return it to our client.Due to federal law and company policy we can not disclose any information until we have confirmed we are speaking to the correct person.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

I have no way to respond to this complaint because I have no idea who we contacted. The consumer did not provide enough information for our compliance team to investigate. All that was provided:** [redacted] Daytime Phone: [redacted]...

[redacted]E-mail: [redacted]
 The name-** (No idea who that is)Daytime Phone: [redacted]--We never called this number. Not in our system

D2m will close the account and return to our client for further collections.