Dr John Taneff

I have no way to respond to this complaint because I have no idea who we contacted. The consumer did not provide enough information for our compliance team to investigate. All that was provided:** [redacted] Daytime Phone: [redacted]...

[redacted]E-mail: [redacted]
 The name-** (No idea who that is)Daytime Phone: [redacted]--We never called this number. Not in our system

I have requested the information the consumer is asking for. Once I receive this I will send documentation out for your records to prove the debt in question. If you have any questions in the meantime you may contact me at [redacted]

Complaint: [redacted]
I am rejecting this response because:An accredited law firm has previously filed suit on D2 Management for threatening consumers.  See the attached link for reference.  [redacted]Your representatives cannot threaten, yell, and talk over consumers in order to scare a payment out of them.  I will gladly deal with the legitimate businesses that I owe funds to.  However, D2 Management representatives behave in a similar manner as scam entities that attempt to scare payments out of individuals for fake payments such as unowed [redacted] or collections.  This business is very similar to another collection agency that was recently shut down due to unethical collection tactics.  I have provided D2 Managements information to my attorney.  The ridiculous part of this is that D2 Management would have received payment from me on 7/30 and 8/10 as agreed.  But instead, their representatives decided it was more important to attempt to bully, yell, and condescend the consumer.
Regards,
[redacted]

D2 Management will cease any further contact. We will close the account and return to client.

We will investigate this matter further and get the proper documentation mailed out. In the meantime we are going to close the account and return it to our client. D2 Management will not contact this consumer again.

After reviewing the call I am not sure why the consumer was so upset. The agent did not come across as rude. We will close out this account in our office and return it to our client. This is company policy.

We will close the consumer's account in our office and notify our client. We will request from client the original docs on her loan. Once received we will mail out to the consumer.

Complaint: [redacted]
I am rejecting this response because:representatives of their company do not have the right to threaten clients according to lawif the business had truly reviewed the call this matter would have been handled by mailing the agreement to me.  Their response is a statement that it is their company policy not to provide a written agreement.This company is a scam per the number of complaints online.  If the company is a legitimate business, a payment agreement would already on its way to me on the mail.
Regards,
[redacted]

After reviewing the call, D2 Management will cease collections on this account until we can provide the consumer with the documentation requested.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I will expect all calls to be stopped as I am getting multiple calls each day.
Regards,
[redacted]

We are not in the customer service business and our agent did not curse at anyone. We followed the laws that our congress has put into place. I see we have done nothing wrong in this matter. I am sorry the consumer feels this way. It really helps when consumers can simply say we have the wrong party, and simply move on instead of asking whats this all about when it does not concern them.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

D2 Management will close the account and ask our client to provide the consumer with more information.

After reviewing Mrs. [redacted]'s complaint and phone call, it sounded to me like some of her statements she is claiming is false. However when we receive a complaint of this nature it is company policy to close the account and return to the client. This account has been closed and no further...

communication will be made from this office.

Our [redacted] has reviewed the call and the complaint. Unfortunately this seems to be another case of false statement by the consumer. Our agent never once stated that there would be any garnishments of any kind, and nor did they state anything about court. This statement is a flat out lie. I...

have the recording available to share with the Revdex.com and the consumer. If you would like to hear the facts of the call. We will just move forward on our end to deal with Mrs. [redacted]. If there has been any harassment it is her negative comments about our company. D2 Management did nothing wrong. She clearly just does not want to pay her bills.

[redacted] we would be more then happy to pay you a settlement on a bill you owe. Really? We will close the account and return to our client. D2M will not contact her again.

Thank you for your feedback. Sorry you had a bad experience and feel "we are a horrible company all the way around".I hope we did not ruin your day. That is not our mission. We are just trying to make a better economy for everyone. We will review the call and make any necessary training needed...

for this agent. Thanks again for your comments.

Complaint: [redacted]
I am rejecting this response because I'm still not getting the response I'm requesting  I shouldn't have to call to speak with anyone regarding this matter when I'm clearly requesting for you to send the  original debt and signed documents mailed to me if the debt is real  otherwise if you can't provide this I want all my information deleted from your database including my social security.
Regards,[redacted] [redacted]
[redacted] [redacted]

D2 Management will close the account and return to our client