Elder's Ace Hardware of Chattanooga, Inc.

Everthing was perfect!

Robbie arrived on time, as promised by dispatcher He was courteous, neat and clean and after explaining the problem to me solved it I would certainly have him again and recommend him and the company he represents

Apollo Heating & Air Conditioning - Ricky F quickly diagnosed the problem that had shut down my furnace - a non-repairable motor He drove from Hyde Park to Winton road, obtained and installed the new motor, as well as some replacement tubing I was grateful to have my furnace working within hours of notifying Apollo

In the last weeks I've encountered Apollo field specialists as our systems underwent evaluations and ultimately had some repair work completedThe staff are highly trained and extremely competentThey are geeks in a good way, explaining and showingKeep up the good work!

very mannerableput covers over his shoestook care of business

Ron was extremely friendly and helpfulI especially appreciated the way he walked me through his diagnostic process and recommendations for completing the repairs

Fantastic and informative service Great technician with timely advice!

apollo employees are polite, respectful and very knowlegeable of their businesswe have been with them for sometime and are always pleased

AJ provided excellent service and very professional and personableI would definitely recommend

Chris was great! He took care of everything the same day, when we couldn't get any other company or individual to come out to look at what we needed fixed, according to *** ***He was very personable, professional, and friendly and he answered all of our questions and then some! Excellent experience in our time of crisis and chaos

Called Apollo for a backed up main sewer line They came out at almost 1am to fix the problem Adam H*** was the tech that showed up from Apollo He was very friendly and was quick at getting the job done He cleared the clog and cleaned up the mess and was on his way Apollo called the next day to schedule a free camera inspection The camera tech came out and let me watch the inspection of the line The line was clear all the way out of the house I already have Apollo scheduled to do some more work for me Great company

I contacted Apollo Home two weeks ago for an estimate on air conditioning repair for a leaking ac unitSomeone came to my house, said I need a new evaporator coil and quoted me a price, including laborThey sent another person out to give me a quote for replacing the whole unitThe called me every day for a few days to schedule an appointment, even though I had asked for a few days to figure out how I could pay for itI finally scheduled an appointment for Saturday August between 10-amI scheduled this a week and a half in advance as I am only available on Saturdays as I am a single mom and I work during the weekThe day of the supposed install I received a call ten minutes before their expected arrival time where they said they were trying to pick up the part but the warehouse was closed on Saturdays They told me they would just come on Monday instead I asked how we can resolve this as I will not be home on Monday and I had scheduled this appointment well enough in ad

Adam is a true professional Very knowledgeable, explains the service he is going to perform in language one could understand Would like to see him on all of my plumbing problems

Steve L installed a new water heater for us and he was excellent! On-time, incredibly friendly, knowledgeable, clean - overall a great professional!

I am a long time Customer Care member with Apollo HomeOn Nov 27th I had a furnace tune-up, which is part of my plan, and during the appointment I purchased a year supply of furnace filters I made a similar purchase of filters a year ago with Apollo with no issueTo this day I have not received my filters, yet my credit card was charged for the product on Nov 27, I have made several calls to Apollo Customer Service with no resultAround New Year's I called and was told the Parts Desk was closed, but I would receive a call back the next business day; I never didI called a week or so later and Customer Care again said I would get a call from the Parts DeskThis time I did get a return call with apologies, switching supplier excuses, and was told that my order would be expedited with the utmost of urgencyTwo weeks later I still have not received the filtersI call Customer Service again and ask to speak with a ManagerI was told all of the Managers were busy, but I would

I had a plumbing issue in my home in which both toilets were inoperableApollo sent out MrRon R***, whom was excellentHe was very knowledgeable, friendly, and able to solve the problem quicklyThe price was very inexpensive when compared to services I had before via *** ***I would definitely use Apollo again if needed

Friendly efficient and quickDid nice work

We needed help right away with a leaking hot water heaterApollo rep (Mike) was on site within an hour and quickly stopped the water from leaking on the floorThen within another hour the technician (Brandon) was on-site with a new water heaterExcellent service, God Bless Them!

Joe took extra time to make sure my water heater was repaired right , instead of having to replace my year old water heater he was able to repair it right so that we should have many years left on it

Wonderful experience with Adam and VictorAdam was incredibly thorough and explained everything he was doingHe was patient, explained how long he thought the process would take and was very efficientThey were professional, appropriate and fixed the problem!