Elder's Ace Hardware of Chattanooga, Inc. Reviews (524)
Elder's Ace Hardware of Chattanooga, Inc. Rating
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Joe took extra time to make sure my water heater was repaired right , instead of having to replace my year old water heater he was able to repair it right so that we should have many years left on it
I am a long time Customer Care member with Apollo HomeOn Nov 27th I had a furnace tune-up, which is part of my plan, and during the appointment I purchased a year supply of furnace filters I made a similar purchase of filters a year ago with Apollo with no issueTo this day I have not received my filters, yet my credit card was charged for the product on Nov 27, I have made several calls to Apollo Customer Service with no resultAround New Year's I called and was told the Parts Desk was closed, but I would receive a call back the next business day; I never didI called a week or so later and Customer Care again said I would get a call from the Parts DeskThis time I did get a return call with apologies, switching supplier excuses, and was told that my order would be expedited with the utmost of urgencyTwo weeks later I still have not received the filtersI call Customer Service again and ask to speak with a ManagerI was told all of the Managers were busy, but I would
Steve L installed a new water heater for us and he was excellent! On-time, incredibly friendly, knowledgeable, clean - overall a great professional!
Company was extremely responsive to my request; technician was very efficient, explained things very well and provided a proper summary of what he had done to satisfy the inspection of our homeI would certainly recommend them to anyone who wanted fast, efficient service
We needed help right away with a leaking hot water heaterApollo rep (Mike) was on site within an hour and quickly stopped the water from leaking on the floorThen within another hour the technician (Brandon) was on-site with a new water heaterExcellent service, God Bless Them!
Adam was on time, courteous and very knowledgeableWe love our home service through Apollo Home
We've been with Apollo for over twenty years and have always been satisfied with any and all services they've provided usOn Tuesday, April 3rd, Josh Gwas in our home for our annual air conditioner inspectionJosh was very knowledgeable and made a few recommendations that would be to our advantageJosh was very helpfulWe were pleased with him
Technician was excellent Early, friendly, and gave me suggestions for future services without trying to sell me anything! He was quick and efficient, and was respectful to me and my family throughout his call
I only received a quote from Apollo but the experience was wonderful! Jamie was very thorough and explained everything to me No pressure sales and will seriously consider having them replace my HVAC system because I believe they stand behind their products and will install them according to the manufacture standards
The guys were great and had everything completed in just a few hoursI could not have asked for anything more (was worth the money)
This was a very professional vist , He new just what to do Very friendly and informativeBrandon was great !
Fantastic and informative service Great technician with timely advice!
Liam with Apollo Home was on time, quickly diagnosed our electrical problem and completed the necessary repairLiam was courteous and professionalVery, very happy with his work
Have used Apollo for heating, cooling and electrical issuesBegan using them for heating and cooling years agoHave always been totally pleased with their workThe people who come to the house have always been very professional, friendly and a pleasure to have in our house- would give Apollo our wholehearted endorsement*** ***
Professional and timely serviceTechnician explained all options clearly and answered all questions
Robbie arrived on time, as promised by dispatcher He was courteous, neat and clean and after explaining the problem to me solved it I would certainly have him again and recommend him and the company he represents
I recently had service for AC MaintenanceDrew D*** was the technicianDrew was extremely professional and a wonderful technicianGood advice and good service from a kind individualYou have an excellent employee !
Overall, I would highly recommend Apollo We have used their services since moving here to Cincinnati three years ago and will continue to do so
I would like to send my appreciation to Apollo and Max H for the service on Saturday when my toilet overflowed (it resolved itself) but while he was here he fixed my toilet in the basement and got rid of the disposal in the kitchen sink which was preventing me from using my second sink and dishwasher He only showed up to look at a running toilet and ended up spending most of the day
Hands down the best customer service ! I had Patrick B service my house today and he was greatPatrick really took the time out to inspect my furnace and educated me on my furnace needs etcHe went above and beyond! I will be using this company in the future
Very professional, Quick, Chris was really nice & quickThank you!!!