I placed an order on Dec with their company also known as belle lily.com and did not receive the order before ChristmasI requested a cancellation and refund as I still had not received a shipment statusThey refused and said I should have ordered soonerIt's Jan and I still have not received the order or a shipment email though they told me it had shipped at the end of DecemberI have sent emails to complain and only one was responded to that I should have placed an order sooner than dec if I wanted it before Christmas I would like the order cancelled and a refund to the credit card used as this is terrible customer serviceI am unable to get any type of response from them
DO NOT order from this company I ordered several tops in November, and they still have not arrived, two of which were Christmas tops that I had hoped to wear THIS Christmas Tracking doesn't show anything past November 28thRidiculous If I could give zero stars, I would
I placed an order with this company as a wholesale order in order to supply my businessI have experienced multiple issues with this company 1) The tracking numbers given for packages are not real tracking numbers unless I paid over $for shipping 2) I received partial of my order, and when I asked them, they asked for pictures of my goods to confirm that I didn't receive itNot sure what this shows them 3) One entire set of items I received were completely covered in stains that looked like black mold 4) Email responses with the company are extremely slow, and do not solve any issuesThey will address one of your questions and ignore the rest of them 5) Items I received were damaged 6) All items received were not as advertised on the websiteAt all When I brought my first complaint to the company over months ago, I was told I needed to wait for all my items to be received in the instance I had more issues with other parts of my orderWhich, was fine with me
I made a purchase on the website on January 20th and still have not received a response or my oderI would like my order sent to the address provided or my money backI am fearful this is a scam and not a legitimate business as I have been unable to even find a phone number to reach themI sent a message to the email listed and [redacted] page
I Never Received Any Merchandise For Almost A Month & Asked For My Refund Of $ImmediatelyThey Keep Replying That My Order Has Shipped & I Have Not Received One Piece Of Merchandise! I Don't Believe They Are A Legitimate Company Order# [redacted] , http://www[redacted] .com, customer service, nina & ida
I ordered from this company on May 14th Their website promises that the product will ship in 1-days Free shipping was offered but I chose to pay to upgrade my shipping as I wanted the item for and event on the 29th (over weeks later) I checked my order on May 24th and it still had not shipped That was business days after my order (and outside their promise of 1-days) so I contacted the company On May 25th they responded "We have checked your order [redacted] _is too hot and sold out at presentWe are still not getting the new stocks for itOnce the item is ready,we will process your order at the first timeWish you kindly be little patient for itIf you can't wait it for such a long time, we can cancel it for youOr do you want to change it into other item? Waiting for your reply." As soon as I got that email I responded to cancel my order since that was an option they offered in their response On May 29th they finally responded saying that they couldnt cancel my
Order place 12/4/for Christmas gifts I ordered three items On 12/I had not received anythingI tried to contact them ImpossibleNo tracking number No phone, or address I was stupid and did not check reviewsOne small piece arrived on 12/20, another arrived 12/from China No more deliveries until after Christmas One message I received from them stated We will advised "we will notify when your order ships, do not make further inquiry" They advertise all over the internet and [redacted]
Ordered shirts on December 1, I haven't received products and the company is not responding to my email nor a private message on [redacted] At this point I would just like a refund
Placed order on 11-12-for several items of clothing totalling $ Company withdrew for order and several days later sent emails about items no longer in stock I wasn’t able to cancel my order and had difficulty contacting a representative for company What kind of company doesn’t have a customer service phone number? After separate emails regarding items no longer available, I again asked for cancellation of order I was told by customer service that a credit would be applied for items no longer available—I haven’t —-and that other items were shipped 11-14- I am unable to track any items shipped and Doubt I will ever receive any items from this business
I purchased three pieces of clothing on 03/20/2017. It is not 05/23/2017 and I have only received two of the three pieces. I have contacted the company on multiple occasions starting on 05/04/2017, & all they keep telling me to do is wait. I have waited past the 45 days from the shipping date as they have requested and still nothing. Now, the company has completely ignored me & stopped responding to my emails, when I asked them to issue me a refund for the one item I did not receive.
A month now I a still havent recieved my order. Have asked them to cancel and refund me and they have asked me to wait another week 2 times now. Absolutely ridiculous company. I would never purchase from them again
Less than one star. Paid for item to be shipped, never received the item or response from the company. Disputed with my bank and got my money back. Scam business.
I recently ordered a maternity jacket from this website. The color was completely different than what was pictured. Nowhere in the description was the correct color I received. Plus, the jacket was supposed to be worn with a baby bjorn (a baby carrier), the way the jacket was made it would of been impossible to wear the carrier. I filed a complaint with the site and 3 months later they finally got back to me. They basically said (written in broken English by the way) sorry about your luck. I went onto the website to write a review and after I wrote it it wouldnt show up under the product. After looking at other products I noticed that there wasn't any customer reviews showing, most likely because they rip people off for a living. This website is a SCAM!
I purchased from their affiliate Bellelily.com and the items they sent are not the items they show pictured on their websiteTheir products are extremely cheaply made and their sizing runs about sizes smallThey don’t allow returns (which I didn’t know before I purchased)They essentially are scamming people out of their moneyThey offered no resolution to my problem...just stated that there was nothing wrong with the items they sent me
I ordered products from the fairyseason website and have yet to received them allI have contacted them via email (there's no other contact option) several times and I keep getting the run aroundThey charged my card immediately upon placing my orderThis was on October 22/I received of the shirts I ordered in late December, even though all emails from them claim they couldn't find an order for me
I placed an order for a shirt the first part of November and still have not received my order I emailed the company (which is the only way to contact them) and let them know I still had not received my order They emailed me back a couple of days later and said they had received my email and someone would get back with me Didn't hear s nything for a couple if weeks so I emailed them again and haven't received a response I looked at the reviews of the company this week and it seems to be the norm for customers not to get their merchandise I would like my money back from this company and something done regarding their advertising
I ordered a product from fairyseason.com in SeptemberThe product was shipped, arrived at the post office in my city and was then returned (to China, or the like)I have received no correspondence via the companyNo one will return my emails, you cannot reach them via phone or ***I am not alone, hundreds of complaints litter the comments on the company's *** page
I have been waiting for my item since early November and it has been over weeksThe tracking info has not updated yet they keep telling me it's on the way and probably held up at USPS due to the holidayIt says it shipped mid-NovemberThey haven't offered to reship and I've made multiple requests for a refundThey respond that it is comingI'm so over dealing with them I'm filing a dispute with my credit card
I purchased a shirt on 10/which is listed on the company's website as arriving within 6-business days from purchaseThe shirt never arrivedI contacted the company multiple times and keep being told to "be patient." The shirt never arrived and I am not out $
I placed an order on Dec with their company also known as belle lily.com and did not receive the order before ChristmasI requested a cancellation and refund as I still had not received a shipment statusThey refused and said I should have ordered soonerIt's Jan and I still have not received the order or a shipment email though they told me it had shipped at the end of DecemberI have sent emails to complain and only one was responded to that I should have placed an order sooner than dec if I wanted it before Christmas I would like the order cancelled and a refund to the credit card used as this is terrible customer serviceI am unable to get any type of response from them
DO NOT order from this company I ordered several tops in November, and they still have not arrived, two of which were Christmas tops that I had hoped to wear THIS Christmas Tracking doesn't show anything past November 28thRidiculous If I could give zero stars, I would
I placed an order with this company as a wholesale order in order to supply my businessI have experienced multiple issues with this company 1) The tracking numbers given for packages are not real tracking numbers unless I paid over $for shipping 2) I received partial of my order, and when I asked them, they asked for pictures of my goods to confirm that I didn't receive itNot sure what this shows them 3) One entire set of items I received were completely covered in stains that looked like black mold 4) Email responses with the company are extremely slow, and do not solve any issuesThey will address one of your questions and ignore the rest of them 5) Items I received were damaged 6) All items received were not as advertised on the websiteAt all When I brought my first complaint to the company over months ago, I was told I needed to wait for all my items to be received in the instance I had more issues with other parts of my orderWhich, was fine with me
I made a purchase on the website on January 20th and still have not received a response or my oderI would like my order sent to the address provided or my money backI am fearful this is a scam and not a legitimate business as I have been unable to even find a phone number to reach themI sent a message to the email listed and [redacted] page
I Never Received Any Merchandise For Almost A Month & Asked For My Refund Of $ImmediatelyThey Keep Replying That My Order Has Shipped & I Have Not Received One Piece Of Merchandise! I Don't Believe They Are A Legitimate Company Order# [redacted] , http://www[redacted] .com, customer service, nina & ida
I ordered from this company on May 14th Their website promises that the product will ship in 1-days Free shipping was offered but I chose to pay to upgrade my shipping as I wanted the item for and event on the 29th (over weeks later) I checked my order on May 24th and it still had not shipped That was business days after my order (and outside their promise of 1-days) so I contacted the company On May 25th they responded "We have checked your order [redacted] _is too hot and sold out at presentWe are still not getting the new stocks for itOnce the item is ready,we will process your order at the first timeWish you kindly be little patient for itIf you can't wait it for such a long time, we can cancel it for youOr do you want to change it into other item? Waiting for your reply." As soon as I got that email I responded to cancel my order since that was an option they offered in their response On May 29th they finally responded saying that they couldnt cancel my
Order place 12/4/for Christmas gifts I ordered three items On 12/I had not received anythingI tried to contact them ImpossibleNo tracking number No phone, or address I was stupid and did not check reviewsOne small piece arrived on 12/20, another arrived 12/from China No more deliveries until after Christmas One message I received from them stated We will advised "we will notify when your order ships, do not make further inquiry" They advertise all over the internet and [redacted]
Ordered shirts on December 1, I haven't received products and the company is not responding to my email nor a private message on [redacted] At this point I would just like a refund
Placed order on 11-12-for several items of clothing totalling $ Company withdrew for order and several days later sent emails about items no longer in stock I wasn’t able to cancel my order and had difficulty contacting a representative for company What kind of company doesn’t have a customer service phone number? After separate emails regarding items no longer available, I again asked for cancellation of order I was told by customer service that a credit would be applied for items no longer available—I haven’t —-and that other items were shipped 11-14- I am unable to track any items shipped and Doubt I will ever receive any items from this business
I purchased three pieces of clothing on 03/20/2017. It is not 05/23/2017 and I have only received two of the three pieces. I have contacted the company on multiple occasions starting on 05/04/2017, & all they keep telling me to do is wait. I have waited past the 45 days from the shipping date as they have requested and still nothing. Now, the company has completely ignored me & stopped responding to my emails, when I asked them to issue me a refund for the one item I did not receive.
A month now I a still havent recieved my order. Have asked them to cancel and refund me and they have asked me to wait another week 2 times now. Absolutely ridiculous company. I would never purchase from them again
Less than one star. Paid for item to be shipped, never received the item or response from the company. Disputed with my bank and got my money back. Scam business.
I recently ordered a maternity jacket from this website. The color was completely different than what was pictured. Nowhere in the description was the correct color I received. Plus, the jacket was supposed to be worn with a baby bjorn (a baby carrier), the way the jacket was made it would of been impossible to wear the carrier. I filed a complaint with the site and 3 months later they finally got back to me. They basically said (written in broken English by the way) sorry about your luck. I went onto the website to write a review and after I wrote it it wouldnt show up under the product. After looking at other products I noticed that there wasn't any customer reviews showing, most likely because they rip people off for a living. This website is a SCAM!
Clothing is awfulDefinitely do not look anything like the pictures the sizes are horribleCan not receive your money back
I purchased from their affiliate Bellelily.com and the items they sent are not the items they show pictured on their websiteTheir products are extremely cheaply made and their sizing runs about sizes smallThey don’t allow returns (which I didn’t know before I purchased)They essentially are scamming people out of their moneyThey offered no resolution to my problem...just stated that there was nothing wrong with the items they sent me
I ordered products from the fairyseason website and have yet to received them allI have contacted them via email (there's no other contact option) several times and I keep getting the run aroundThey charged my card immediately upon placing my orderThis was on October 22/I received of the shirts I ordered in late December, even though all emails from them claim they couldn't find an order for me
I placed an order for a shirt the first part of November and still have not received my order I emailed the company (which is the only way to contact them) and let them know I still had not received my order They emailed me back a couple of days later and said they had received my email and someone would get back with me Didn't hear s nything for a couple if weeks so I emailed them again and haven't received a response I looked at the reviews of the company this week and it seems to be the norm for customers not to get their merchandise I would like my money back from this company and something done regarding their advertising
I ordered a product from fairyseason.com in SeptemberThe product was shipped, arrived at the post office in my city and was then returned (to China, or the like)I have received no correspondence via the companyNo one will return my emails, you cannot reach them via phone or ***I am not alone, hundreds of complaints litter the comments on the company's *** page
I have been waiting for my item since early November and it has been over weeksThe tracking info has not updated yet they keep telling me it's on the way and probably held up at USPS due to the holidayIt says it shipped mid-NovemberThey haven't offered to reship and I've made multiple requests for a refundThey respond that it is comingI'm so over dealing with them I'm filing a dispute with my credit card
I purchased a shirt on 10/which is listed on the company's website as arriving within 6-business days from purchaseThe shirt never arrivedI contacted the company multiple times and keep being told to "be patient." The shirt never arrived and I am not out $