Be sure to read this review in its entirety to see the email I just received from Fairyseason.comIt's pasted at the end of this review
Do NOT order from FairyseasonOrdered something for Christmas, paid for expedited shipping and it arrived four weeks later (after Christmas)Customer service kept sending me to a website to check shipping status and it was in Chinese! Don't order from this company! They also market under several different names: ***.com, ***.com, ***.com, ***.com, ***.com and that's just a fewAll of the above are heavily advertised on FacebookSteer clear of them all!
Seems my review was forwarded to FairyseasonThis is the 2nd email I've received from them asking me to change my review to a positive one in order to get my money refunded
Dear Customer,
We apologize for any inconvenience caused to you. Customer reviews is important to us and we value your responseAll responses will be used to further improve the quality of our service and productsWe will try our best to avoid such issues happen again.
We can arrange refund full shipping fee to youAnd you just delete the review on the site below or edit it to a positive one? OK?
When you delete the review or edit it to a positive,you can contact us again, then we can arrange refund to youThanks for your kindBest regards from Fairyseason
I made a purchase on the website on January 20th and still have not received a response or my oderI would like my order sent to the address provided or my money backI am fearful this is a scam and not a legitimate business as I have been unable to even find a phone number to reach themI sent a message to the email listed and *** page
You order items that you never receiveYou arent reimbursed for not receiving the product and you enver get real answersI have been waiting almost weeks for items
Placed and paid for an order August 7th I still have not received the orderI have requested a refund but keep getting the run aroundEverytime the email states give us another weekThe last email was October 16th and I still have not received my order
I ordered a Christmas shirt from this company on 12/2/and I have yet to receive itI attempted to reach out to customer service and they have responded but insisted I continue to wait for a shirt
I recently ordered a maternity jacket from this website The color was completely different than what was pictured Nowhere in the description was the correct color I received Plus, the jacket was supposed to be worn with a baby bjorn (a baby carrier), the way the jacket was made it would of been impossible to wear the carrier I filed a complaint with the site and months later they finally got back to me They basically said (written in broken English by the way) sorry about your luck I went onto the website to write a review and after I wrote it it wouldnt show up under the productAfter looking at other products I noticed that there wasn't any customer reviews showing, most likely because they rip people off for a living This website is a SCAM!
I purchased items from this company back in October of I paid over $for expedited shipping that was not actually usedI received out of the items, after having to intercept them with ups because they did not even put a valid address on the shipping labelThe other items were never received by me, and the company did tell me that they were sent back to themI have been trying for months to get a partial refund for the items I didn't receiveI go back and forth for a bit, they ignore my request and keep sending the same generic response asking me to give them my "correct" address (which by the way was put in to their system correctly to begin with)Eventually they stop responding and then I have to open a new complaint and start a whole new email chainAfter moths of back and forth with them, they finally agreed to refund meThey said they would refund the money back to the card I usedThat card was no longer active as my bank changed partner banks and sent a n
DO NOT ORDER from this businessThey are misleading and based out of ChinaThey offer paid shipping which guarantees delivery in 5-daysIt’s not trueIt’s been weeks and I’ve not received the items I ordered and the company does not respond
I ordered a Christmas shirt on November 20th I have yet to receive it and have inquired on three different occasions I get no response This company should be required to state in bold print that shipping could take well over weeks I will NEVER order from them again
I placed an order on 6/16/at 11:45amI immediately tried to cancel the same orderTheir website claims that you can cancel an order placed within one hour of placing the orderI have emailed their customer service team twice with no responseThere is no other way to contact this business but through emailI want to cancel the order and receive a full refund before the order is processed/shipped to avoid any future issues
I placed an order on 8/22/and was told it would arrive in 6-Days I am on day When I track with the number I was giving it says in transit in ChinaWhen I emailed *** I was told the following:
Dear Customer,
Thank you for your message.*** Your order was sent by different parcels because of different warehouseSo they may not arrive at the same time
Order Item Shipping Date Tracking NO
*** *** *** *** *** *** ***
Free Shipping is unable to track on line
Normally, it will take 10-working days to be delivered
Your support and understanding will be highly appreciated
Best regards from B*** ***
Customer Representative
http://www.***.com/
I purchased multiple items in the size medium on 8/and received similar t-shirts in which has the same exact size chart on their website When I received two of the shirts that were mediums they fit exactly expected, the last Item # *** is considerably different in size, I emailed them pictures with the size difference and I advised them that the shirt looks humongous for a medium compared to the other two (which are the same size) and they won’t send me a correct one for their sizing errorThey told me “1) We sell new one to you at lower price( 10% off)
2) We refund 10% of the item and you keep it
3) You can send it back to us for return or refund, but the postage may be at your side”
I can’t locate on their website at all that these are only conditions !
I placed an order through bellelily.com on 12/29/As of today, 2/22/16, I still have not received any productI emailed their customer service on 1/17/and again on 2/2/I did not receive a response until 2/17/They stated that they could only refund for the item that still hadn't shippedAnd that shipping can take 10-days once it's been shippedI responded back on 2/17/to let them know that this was unacceptable and that I no longer wanted the itemsThey then responded on 2/22/stating that they "are not able to cancel the shipping items" and that they would refund the postage as compensation I responded by stating to them that this was unacceptable and that I would be reporting them to the Revdex.comI have copies of these email conversations
I ordered a product and was shipped a total different productSeller is refusing to resend correct productThey want me to keep the wrong product which they will refund me 30% and repurchase the item I originally wanted at a discountIf I want the product I ordered I have to start a return on the product that there is no record that I purchased and I have to pay for it to be shipped back to themI have sent them pictures and information as requested
I had a pair of trousers deliveredTook a few weeks to arrive and when they did they were unfinishedOne leg had a hem poorly stitched up the other leg had no hem at all and so looked terribleWhen I complained time and time again they told me they would only refund 20% and asked me to resell them if I was still unhappy with them
I placed an order with FairySeason for two women's tshirts I placed the order in January of I paid using my credit card The payment was posted to my account on January for the amount of $31.16, and have not received my order When I inquired about my purchase, they told me that shipping to Canada can take up to business days
I still have not received my order
They told me that because the shipping was free, that there was no way to track the order They are willing to resend the order to me if I pay the cost of shipping to have a tracking number
I asked them to pay for the shipping as I was told that shipping was free
I just either want the product sent to me with a tracking number or to reimburse me the money that I paid
They tell me that they are not able to reimburse me the money back onto my credit card
I ordered a T-shirt from this site and specifically sized up sizes to make sure it was extra comfy and baggyI normally wear a XL but decided to size up to 3xI read the size chart on the site and it seemed like it would definitely fit meWhen I received the package on 11/13/2017, I attempted to try the shirt but it barely fit over my head and was skin tightA 3x shirt barely fit me and I wear xl normallyI think it may have fit my year old niece comfortably who is probably lbsI spoke with customer service repeatedly where they asked me to send pictures of me measuring the shirt with fabric measuring tape which I did and the measurement were NOT what they stated they should be according to their size chartThey refused to give me a refund but offered me 10% of my payment which would not even equal $I know $is cheap but at this point it’s the principle
I purchased four items from this companyI received two of them, one of which has a defect that I was willing to just deal with because whatever it was cheap but now they can refund me for that too, but the other two items never cameI contacted them about the other two items that had never came and they told me that those items ever out of stock and that they could refund me for themI told them about something being wrong with the shirt they sent me, but that it didn't matter, and that they yes I would like a refund for the other two itemsAfter their initial communication offering the refund, they never got back in contact with meI have contacted them 3-times since asking them for a refund and letting them know I would contact someone about this situation if they could not resolve itI haven't received any sort of refund and I haven't received anymore communication whatsoever from the company
Order placed on 2/6/for swim suits Received notifications that all of the suits shipped Have sent numerous emails to their customer service department to state that the items have never been received In the beginning they replied to give it additional time that I would receive but never did Then is changed to please let up reship the items to you but pay additional shipping fees 1st time $ then 2nd email requested $ I stated I would not send them any additional funds as they already took my money with out sending at merchandise they state they will not refund my money I have now been asking for over weeks to reship the items but continue to receive correspondence requesting additional funds before they will ship To date still have not received items ordered
Be sure to read this review in its entirety to see the email I just received from Fairyseason.comIt's pasted at the end of this review
Do NOT order from FairyseasonOrdered something for Christmas, paid for expedited shipping and it arrived four weeks later (after Christmas)Customer service kept sending me to a website to check shipping status and it was in Chinese! Don't order from this company! They also market under several different names: ***.com, ***.com, ***.com, ***.com, ***.com and that's just a fewAll of the above are heavily advertised on FacebookSteer clear of them all!
Seems my review was forwarded to FairyseasonThis is the 2nd email I've received from them asking me to change my review to a positive one in order to get my money refunded
Dear Customer,
We apologize for any inconvenience caused to you. Customer reviews is important to us and we value your responseAll responses will be used to further improve the quality of our service and productsWe will try our best to avoid such issues happen again.
We can arrange refund full shipping fee to youAnd you just delete the review on the site below or edit it to a positive one? OK?
When you delete the review or edit it to a positive,you can contact us again, then we can arrange refund to youThanks for your kindBest regards from Fairyseason
I made a purchase on the website on January 20th and still have not received a response or my oderI would like my order sent to the address provided or my money backI am fearful this is a scam and not a legitimate business as I have been unable to even find a phone number to reach themI sent a message to the email listed and *** page
DO NOT BUY FROM THEMTHEY ARE A SCAM AND THEIR PRODUCTS SMELL LIKE CHEMICALSTHEY ARE NOTHING LIKE THE PICTURE AND THEY DON'T TAKE RETURNS!!
You order items that you never receiveYou arent reimbursed for not receiving the product and you enver get real answersI have been waiting almost weeks for items
Placed and paid for an order August 7th I still have not received the orderI have requested a refund but keep getting the run aroundEverytime the email states give us another weekThe last email was October 16th and I still have not received my order
I ordered a Christmas shirt from this company on 12/2/and I have yet to receive itI attempted to reach out to customer service and they have responded but insisted I continue to wait for a shirt
I recently ordered a maternity jacket from this website The color was completely different than what was pictured Nowhere in the description was the correct color I received Plus, the jacket was supposed to be worn with a baby bjorn (a baby carrier), the way the jacket was made it would of been impossible to wear the carrier I filed a complaint with the site and months later they finally got back to me They basically said (written in broken English by the way) sorry about your luck I went onto the website to write a review and after I wrote it it wouldnt show up under the productAfter looking at other products I noticed that there wasn't any customer reviews showing, most likely because they rip people off for a living This website is a SCAM!
I purchased items from this company back in October of I paid over $for expedited shipping that was not actually usedI received out of the items, after having to intercept them with ups because they did not even put a valid address on the shipping labelThe other items were never received by me, and the company did tell me that they were sent back to themI have been trying for months to get a partial refund for the items I didn't receiveI go back and forth for a bit, they ignore my request and keep sending the same generic response asking me to give them my "correct" address (which by the way was put in to their system correctly to begin with)Eventually they stop responding and then I have to open a new complaint and start a whole new email chainAfter moths of back and forth with them, they finally agreed to refund meThey said they would refund the money back to the card I usedThat card was no longer active as my bank changed partner banks and sent a n
DO NOT ORDER from this businessThey are misleading and based out of ChinaThey offer paid shipping which guarantees delivery in 5-daysIt’s not trueIt’s been weeks and I’ve not received the items I ordered and the company does not respond
I ordered a Christmas shirt on November 20th I have yet to receive it and have inquired on three different occasions I get no response This company should be required to state in bold print that shipping could take well over weeks I will NEVER order from them again
I placed an order on 6/16/at 11:45amI immediately tried to cancel the same orderTheir website claims that you can cancel an order placed within one hour of placing the orderI have emailed their customer service team twice with no responseThere is no other way to contact this business but through emailI want to cancel the order and receive a full refund before the order is processed/shipped to avoid any future issues
I placed an order on 8/22/and was told it would arrive in 6-Days I am on day When I track with the number I was giving it says in transit in ChinaWhen I emailed *** I was told the following:
Dear Customer,
Thank you for your message.*** Your order was sent by different parcels because of different warehouseSo they may not arrive at the same time
Order Item Shipping Date Tracking NO
*** *** *** *** *** *** ***
Free Shipping is unable to track on line
Normally, it will take 10-working days to be delivered
Your support and understanding will be highly appreciated
Best regards from B*** ***
Customer Representative
http://www.***.com/
I purchased multiple items in the size medium on 8/and received similar t-shirts in which has the same exact size chart on their website When I received two of the shirts that were mediums they fit exactly expected, the last Item # *** is considerably different in size, I emailed them pictures with the size difference and I advised them that the shirt looks humongous for a medium compared to the other two (which are the same size) and they won’t send me a correct one for their sizing errorThey told me “1) We sell new one to you at lower price( 10% off)
2) We refund 10% of the item and you keep it
3) You can send it back to us for return or refund, but the postage may be at your side”
I can’t locate on their website at all that these are only conditions !
I placed an order through bellelily.com on 12/29/As of today, 2/22/16, I still have not received any productI emailed their customer service on 1/17/and again on 2/2/I did not receive a response until 2/17/They stated that they could only refund for the item that still hadn't shippedAnd that shipping can take 10-days once it's been shippedI responded back on 2/17/to let them know that this was unacceptable and that I no longer wanted the itemsThey then responded on 2/22/stating that they "are not able to cancel the shipping items" and that they would refund the postage as compensation I responded by stating to them that this was unacceptable and that I would be reporting them to the Revdex.comI have copies of these email conversations
I ordered a product and was shipped a total different productSeller is refusing to resend correct productThey want me to keep the wrong product which they will refund me 30% and repurchase the item I originally wanted at a discountIf I want the product I ordered I have to start a return on the product that there is no record that I purchased and I have to pay for it to be shipped back to themI have sent them pictures and information as requested
I had a pair of trousers deliveredTook a few weeks to arrive and when they did they were unfinishedOne leg had a hem poorly stitched up the other leg had no hem at all and so looked terribleWhen I complained time and time again they told me they would only refund 20% and asked me to resell them if I was still unhappy with them
I placed an order with FairySeason for two women's tshirts I placed the order in January of I paid using my credit card The payment was posted to my account on January for the amount of $31.16, and have not received my order When I inquired about my purchase, they told me that shipping to Canada can take up to business days
I still have not received my order
They told me that because the shipping was free, that there was no way to track the order They are willing to resend the order to me if I pay the cost of shipping to have a tracking number
I asked them to pay for the shipping as I was told that shipping was free
I just either want the product sent to me with a tracking number or to reimburse me the money that I paid
They tell me that they are not able to reimburse me the money back onto my credit card
I ordered a T-shirt from this site and specifically sized up sizes to make sure it was extra comfy and baggyI normally wear a XL but decided to size up to 3xI read the size chart on the site and it seemed like it would definitely fit meWhen I received the package on 11/13/2017, I attempted to try the shirt but it barely fit over my head and was skin tightA 3x shirt barely fit me and I wear xl normallyI think it may have fit my year old niece comfortably who is probably lbsI spoke with customer service repeatedly where they asked me to send pictures of me measuring the shirt with fabric measuring tape which I did and the measurement were NOT what they stated they should be according to their size chartThey refused to give me a refund but offered me 10% of my payment which would not even equal $I know $is cheap but at this point it’s the principle
I purchased four items from this companyI received two of them, one of which has a defect that I was willing to just deal with because whatever it was cheap but now they can refund me for that too, but the other two items never cameI contacted them about the other two items that had never came and they told me that those items ever out of stock and that they could refund me for themI told them about something being wrong with the shirt they sent me, but that it didn't matter, and that they yes I would like a refund for the other two itemsAfter their initial communication offering the refund, they never got back in contact with meI have contacted them 3-times since asking them for a refund and letting them know I would contact someone about this situation if they could not resolve itI haven't received any sort of refund and I haven't received anymore communication whatsoever from the company
Order placed on 2/6/for swim suits Received notifications that all of the suits shipped Have sent numerous emails to their customer service department to state that the items have never been received In the beginning they replied to give it additional time that I would receive but never did Then is changed to please let up reship the items to you but pay additional shipping fees 1st time $ then 2nd email requested $ I stated I would not send them any additional funds as they already took my money with out sending at merchandise they state they will not refund my money I have now been asking for over weeks to reship the items but continue to receive correspondence requesting additional funds before they will ship To date still have not received items ordered