Ordered items the second week of NovemberPaid for expedited shipping website said 7-day deliveryContacted the company because an email confirmation had not been receivedReceived email on 12/03/well beyond when the items should have been receivedIt was an automatic letterI responded to the email asking about delivery date no responseItem was delivered 12/20/nothing close to expeidatws shippingOnly one item came and was damagedEmailed company regarding item no responseTo date I have emailed the company times with only one response to send pictures of damaged itemWhich I sent and no responseI feel they stole from
Me
I placed an order on Dec with their company also known as belle lily.com and did not receive the order before ChristmasI requested a cancellation and refund as I still had not received a shipment statusThey refused and said I should have ordered soonerIt's Jan and I still have not received the order or a shipment email though they told me it had shipped at the end of DecemberI have sent emails to complain and only one was responded to that I should have placed an order sooner than dec if I wanted it before Christmas
I would like the order cancelled and a refund to the credit card used as this is terrible customer serviceI am unable to get any type of response from them
My order was placed Nov11thI received half my order Dec 16thThe quality is horrible and the sizing is not correctI had contacted them about delivering with no replyVery disappointed in the product and is not same material as described in product detailsWould like to return my items for refundVery big waste of my money
Order place 12/4/for Christmas gifts I ordered three items On 12/I had not received anythingI tried to contact them ImpossibleNo tracking number No phone, or address I was stupid and did not check reviewsOne small piece arrived on 12/20, another arrived 12/from China No more deliveries until after Christmas One message I received from them stated We will advised "we will notify when your order ships, do not make further inquiry" They advertise all over the internet and ***
I placed orders with this company.First order was on 2/22/for $and second order 3/1/for $32.55.I never received any of the clothes I ordered.I contacted the company thru email on March 31,and the company said wait few more days had to wait days to make sure product was not delivered late due to backstock.Recontacted company april 10,was told if clothes did not come by April 24,I would get refund.Re contacted company on April 24,telling them I still did not get package and I wanted a refund.Company refuses to refund my money and I never received the clothes I ordered
Less than one starPaid for item to be shipped, never received the item or response from the companyDisputed with my bank and got my money backScam business
I ordered pairs of shoes from the Fairyseason website When they arrived weeks later they had all been stamped with the European size but were much smaller than that When I requested an exchange of the shoes, fairyseason refused saying that the size must show a inches discrepancy from an actual size When it comes to shoes, even 1/of an inch difference makes a pair unwearable
I have ordered products from this companyThere are tracking numbers in my order but the company tells me that they cannot track it because it had free shippingI ordered on 07/21/and it was shipped 07/24/I have emailed this company multiple times stating I have not received anything and they respond for me to wait another daysI keep asking got a refund but they fail to do so
They are stealing designs from other websites and then either not shipping, shipping poor quality or shipping wrong itemsNo refundsShipping my item ordered for Christmas has not happened yetToday is 12/31/Clearly fraudulent
I ordered and my order arrived from another countryThe shirt advertised read “gosh being a princess is exhausting.” However, the shirt I received read “gosh being a princess isexhausting.” Isexhausting is not a wordI attempted to reach out to the customer service on ***, they read my complaint and then blocked meI’ve went to their website and sent an email and have a feeling I won’t hear backI feel like this was adverting and that I was cheated out of my money
TERRIBLE!!
If I could, I would give I ordered months ago- get it todayThe quality is so bad that I wouldn't even give it for a ratAnd it's smells chemicalPfujjNEVER AGAIN!
I Never Received Any Merchandise For Almost A Month & Asked For My Refund Of $ImmediatelyThey Keep Replying That My Order Has Shipped & I Have Not Received One Piece Of Merchandise! I Don't Believe They Are A Legitimate Company Order#***, http://www.***.com, customer service, nina & ida
Ordered product 8/13/and have yet to receive itemEmailed customer service and was told that item was shipped on 8/15/18, but that since it was "free shipping", there wasn't a tracking number and to check with my "local post office"I emailed back explaining that with free shipping, ...they should still have a tracking number for me No response back
This is the WORST place EVER! The photos shown on their site is NOTHING like what you actually getIf you order anything clothing with words on it, your item will not have any English word on itCheap Chinese knock offsCustomer service takes about 3-weeks to contact you back, IF they contact you back, they come up with LAME excuses as to the fact that Item you received and the item on their site are the same
I ordered from this company on May 14th Their website promises that the product will ship in 1-days Free shipping was offered but I chose to pay to upgrade my shipping as I wanted the item for and event on the 29th (over weeks later) I checked my order on May 24th and it still had not shipped That was business days after my order (and outside their promise of 1-days) so I contacted the company On May 25th they responded "We have checked your order***_is too hot and sold out at presentWe are still not getting the new stocks for itOnce the item is ready,we will process your order at the first timeWish you kindly be little patient for itIf you can't wait it for such a long time, we can cancel it for youOr do you want to change it into other item? Waiting for your reply." As soon as I got that email I responded to cancel my order since that was an option they offered in their response On May 29th they finally responded saying that they couldnt cancel my
Fairyseason.com is an absolute disgrace of a business that needs to be reprehended immediatelyI needed to cancel my order a minute after purchasing through themAfter contacting their representative via email, they told me they would hold the order and allow me to exchange my items with othersI replied immediately again asking them to just cancel the order altogether and they waited another day to tell me that they had shipped my items and can't refund or cancel my orderOn top of that, I checked the online status through their website and it says the items have not been shippedThey are running a scam of a businessThere are numerous similar instances that can attest to this terrible service: https://www.***.com/reviews/www.fairyseason.com
The sizes and service are misleading and need to be looked into if such a large number of customers are reporting the same instancesI
I purchased articles of clothing from this website in November I have emailed the company several times and did eventually receive one of the two items (the cheaper item) in February (this was a Christmas shirt) and have still not received the second item I received a response from the company that they would resend my missing item on March 21, and it should arrive in 15-buisness days I still have not received it so contacted them again and they are now saying that shipping takes 25-business days They are also unable to provide me with a tracking number because it was shipped free shipping due to it being a black friday sale when I purchased The item that I purchased was to be a gift for my sister's baby shower in February and now by the time I do receive it if I ever receive it her baby will be too big to even use it and I will have wasted my money
Ordered items the second week of NovemberPaid for expedited shipping website said 7-day deliveryContacted the company because an email confirmation had not been receivedReceived email on 12/03/well beyond when the items should have been receivedIt was an automatic letterI responded to the email asking about delivery date no responseItem was delivered 12/20/nothing close to expeidatws shippingOnly one item came and was damagedEmailed company regarding item no responseTo date I have emailed the company times with only one response to send pictures of damaged itemWhich I sent and no responseI feel they stole from
Me
I ordered clothing from the company and they never sent the merchandise.only received part of the order
I placed an order on Dec with their company also known as belle lily.com and did not receive the order before ChristmasI requested a cancellation and refund as I still had not received a shipment statusThey refused and said I should have ordered soonerIt's Jan and I still have not received the order or a shipment email though they told me it had shipped at the end of DecemberI have sent emails to complain and only one was responded to that I should have placed an order sooner than dec if I wanted it before Christmas
I would like the order cancelled and a refund to the credit card used as this is terrible customer serviceI am unable to get any type of response from them
My order was placed Nov11thI received half my order Dec 16thThe quality is horrible and the sizing is not correctI had contacted them about delivering with no replyVery disappointed in the product and is not same material as described in product detailsWould like to return my items for refundVery big waste of my money
Order place 12/4/for Christmas gifts I ordered three items On 12/I had not received anythingI tried to contact them ImpossibleNo tracking number No phone, or address I was stupid and did not check reviewsOne small piece arrived on 12/20, another arrived 12/from China No more deliveries until after Christmas One message I received from them stated We will advised "we will notify when your order ships, do not make further inquiry" They advertise all over the internet and ***
I placed orders with this company.First order was on 2/22/for $and second order 3/1/for $32.55.I never received any of the clothes I ordered.I contacted the company thru email on March 31,and the company said wait few more days had to wait days to make sure product was not delivered late due to backstock.Recontacted company april 10,was told if clothes did not come by April 24,I would get refund.Re contacted company on April 24,telling them I still did not get package and I wanted a refund.Company refuses to refund my money and I never received the clothes I ordered
Less than one starPaid for item to be shipped, never received the item or response from the companyDisputed with my bank and got my money backScam business
I ordered pairs of shoes from the Fairyseason website When they arrived weeks later they had all been stamped with the European size but were much smaller than that When I requested an exchange of the shoes, fairyseason refused saying that the size must show a inches discrepancy from an actual size When it comes to shoes, even 1/of an inch difference makes a pair unwearable
I have ordered products from this companyThere are tracking numbers in my order but the company tells me that they cannot track it because it had free shippingI ordered on 07/21/and it was shipped 07/24/I have emailed this company multiple times stating I have not received anything and they respond for me to wait another daysI keep asking got a refund but they fail to do so
They are stealing designs from other websites and then either not shipping, shipping poor quality or shipping wrong itemsNo refundsShipping my item ordered for Christmas has not happened yetToday is 12/31/Clearly fraudulent
I ordered and my order arrived from another countryThe shirt advertised read “gosh being a princess is exhausting.” However, the shirt I received read “gosh being a princess isexhausting.” Isexhausting is not a wordI attempted to reach out to the customer service on ***, they read my complaint and then blocked meI’ve went to their website and sent an email and have a feeling I won’t hear backI feel like this was adverting and that I was cheated out of my money
I ordered items 01/29/from Fairyseason.com and have not received any item yet 03/31/But my *** card was charged 01/30/for $
TERRIBLE!!
If I could, I would give I ordered months ago- get it todayThe quality is so bad that I wouldn't even give it for a ratAnd it's smells chemicalPfujjNEVER AGAIN!
I Never Received Any Merchandise For Almost A Month & Asked For My Refund Of $ImmediatelyThey Keep Replying That My Order Has Shipped & I Have Not Received One Piece Of Merchandise! I Don't Believe They Are A Legitimate Company Order#***, http://www.***.com, customer service, nina & ida
Ordered product 8/13/and have yet to receive itemEmailed customer service and was told that item was shipped on 8/15/18, but that since it was "free shipping", there wasn't a tracking number and to check with my "local post office"I emailed back explaining that with free shipping, ...they should still have a tracking number for me No response back
This is the WORST place EVER! The photos shown on their site is NOTHING like what you actually getIf you order anything clothing with words on it, your item will not have any English word on itCheap Chinese knock offsCustomer service takes about 3-weeks to contact you back, IF they contact you back, they come up with LAME excuses as to the fact that Item you received and the item on their site are the same
I ordered from this company on May 14th Their website promises that the product will ship in 1-days Free shipping was offered but I chose to pay to upgrade my shipping as I wanted the item for and event on the 29th (over weeks later) I checked my order on May 24th and it still had not shipped That was business days after my order (and outside their promise of 1-days) so I contacted the company On May 25th they responded "We have checked your order***_is too hot and sold out at presentWe are still not getting the new stocks for itOnce the item is ready,we will process your order at the first timeWish you kindly be little patient for itIf you can't wait it for such a long time, we can cancel it for youOr do you want to change it into other item? Waiting for your reply." As soon as I got that email I responded to cancel my order since that was an option they offered in their response On May 29th they finally responded saying that they couldnt cancel my
Fairyseason.com is an absolute disgrace of a business that needs to be reprehended immediatelyI needed to cancel my order a minute after purchasing through themAfter contacting their representative via email, they told me they would hold the order and allow me to exchange my items with othersI replied immediately again asking them to just cancel the order altogether and they waited another day to tell me that they had shipped my items and can't refund or cancel my orderOn top of that, I checked the online status through their website and it says the items have not been shippedThey are running a scam of a businessThere are numerous similar instances that can attest to this terrible service: https://www.***.com/reviews/www.fairyseason.com
The sizes and service are misleading and need to be looked into if such a large number of customers are reporting the same instancesI
I purchased articles of clothing from this website in November I have emailed the company several times and did eventually receive one of the two items (the cheaper item) in February (this was a Christmas shirt) and have still not received the second item I received a response from the company that they would resend my missing item on March 21, and it should arrive in 15-buisness days I still have not received it so contacted them again and they are now saying that shipping takes 25-business days They are also unable to provide me with a tracking number because it was shipped free shipping due to it being a black friday sale when I purchased The item that I purchased was to be a gift for my sister's baby shower in February and now by the time I do receive it if I ever receive it her baby will be too big to even use it and I will have wasted my money
I ordered some products on 1/20/and have yet to receive themI've email the company twice and asked for a refund, but I have not responded