I have ordered a clothing set from this website almost weeks ago and I have yet to receive any conformation, shipping, and delivery emailI tried contacting Belle Lily's customer service but have not gotten any responseI checked other reviews and all the reviews are the same involving horrible customer service, bad products material, no refunds, and no product arrivalThis website NEEDS TO BE SHUT DOWN!
I ordered shirts and a pair of pantsThe shirts fit fineThe pants I ordered in a medium, when I received them they were clearly to small as it miss sized and they have to be at least and x-small if not smallerI emailed the company and told them the shirts were great and the problem with the pantsThey informed me I needed to take pictures of the pants including measurements and IF they see it as miss sized they will issue a partial refundI explained I simply wanted a return label to return the pants for a refundThey have since sent me the same generic email asking me if I can keep the pants and give them to a friend and the will offer me 10% off my next purchaseI again explained to them I wasn't keeping them as they weren't the correct sizeI have yet to get a return label from them
I ordered a sweater from this companyWhen I received my sweater it looked and fit nothing like the advertising pictureI contacted Fairy season and told them that and asked for my money back saying that I did not order a sweater that fit and looked like the one advertised They sent me an email back asking me to take a picture of the sweater and send it to themI did that and they sent me an email back saying that sometimes the item isn't "exactly" like what is pictured but that they thought it was adorableI asked for all my money to be refunded to meFairy season told me that they would only send me back 10% back of my refund and I told them that that was not good enoughThey sent me a product that was nothing like their advertisement said and that they could not swindle people out of their money just so they can make a profitI told them that I was going to turn them into the Revdex.com and after that email Fairy season sent me an email back saying that they would then give me 15%
I purchased three pieces of clothing on 03/20/It is not 05/23/and I have only received two of the three piecesI have contacted the company on multiple occasions starting on 05/04/2017, & all they keep telling me to do is waitI have waited past the days from the shipping date as they have requested and still nothingNow, the company has completely ignored me & stopped responding to my emails, when I asked them to issue me a refund for the one item I did not receive
Thus company advertises delivery in seven to ten days I ordered well within that time period So that I can receive my product for Memorial Day They have no way to track the shipment and will not get back to me when I contacted them Oddly be email only as there is no phone number to be found I was also told that I can resolve My problem in my own Who does this ??
I would give no stars if that were an optionThis merch is coming from ChinaI ordered pair of funny socksmade it within the stated delivery window but the others never made it out of China in almost two monthsThe company will give you nothing but excuses and will not refund your moneyDon't waste your time or energy on this company
I placed an order with fairyseason.com on January 12th, the money was withdrawn from my account on January 13th, IMMEDIATELY! the shipping order was confirmed on 1/22/2017, I've yet to received a package! (my order, I dress, sports bra, a few tops) it is now February 2nd "NOTHING"I sent an email, NO RESPONSE! NO PHONE #, NO CONTACT! someone has withdrawn the money! where is my merchandise, my order was $which included $shippingI've tried on my own to resolved this matter on my own, to no avail! so far I've gotten nowhere! I was provided a tracking number, but of course, it didn't work, I found this company on ***, this company should NOT be permitted to conduct business this way! its shameful! I work for the things I desire, not fair of this company to take customers money with no regards! Please can someone give me guidanceon how I can proceed with this matter! good advise would be greatly appreciated, Thank you in advance!
I have ordered and been charged for items that I have not receivedI have reviewed tracking information and nothing is happeningMy CC has been chargedFairyseason will not talk with me, they have responded very vaguely to my email, no answers though
I placed an order with this company on December 2nd I paid with a credit card on line, which I have a receipt for After not receiving an email that my order was being shipped as promised, I attempted to contact their customer service department which supposedly is available 24/Unfortunately, no phone number was listed, only an emailI have sent several emails to trying to get information about my orderI also attempted to contact them through their social media page on ***
Only after I found them on *** ***, and read other peoples comments, did I realize this is apparently and ongoing issue with this "company" at this point, I just just want my money back
I ordered two headbands with the phrase Harley hair don't care on them when I receive them the letters had stuck together so I asked if they could please send me new ones or please send me a refund and they said no I can either have 10% off my next order which why would I order from them when I'm having so much difficulty them refunded me less than $a headband I have emailed them three times and they keep on telling me no they will not refund me they will either give me a percentage off my next order which I'm not going to order from them again and then they want me to send the headbands back and I have to pay for that all I want is my refund on both headbands that's it I do not want new product because I will not order from their company again
HiI would like to report the company called FairyseasonI placed orders back to back online because I was informed the first didnt go throughThe order as it turns out actually had gone throughOne for $and one for $They have been emailing since September 7, when I placed the orders that they were out of stock of certain tshirts/sized and had me choose anotherThis happened at least timesI received one order last nightThe T-shirts are advertised as adult, youth, and babyI order adult T-shirt’s mostly in xLNot a single one of them can be worn because even the largest one I ordered wouldn’t fit your average 2nd graderI had already asked for the manager to email me multiple times and that still hasn’t happenedI feel lied to, conned, and misledThat's over $of T-shirt’s that cannot be usedIn my email today I let them know I’d be contacting your officeI will also do my best to let others know that these shirts are not what is advertised so they d
Do not order from this site They send the wrong item and this is the responseThey are banking on your not sending it back as the return postage to China not the CA were it was sent from is more than the item is worthDear Customer,
We are sorry to know that you want to return parcel although there is no any problemPlease note that the returned shipping cost is on youPlease pay attention to following details before sending parcel back:
Please make sure items label on,fully new and no used
2.Please offer us one useful tracking number asap
3.Order number and full name are necessary to be written on the parcel, so we can contact you shortly once we have it;
4.Please use post for shipment, do not use DHL or UPS or parcel may be hold by custom
5.Returned address
AUKEY LtdOnce we receive the return item, we will process the refund for you(To save your possible inconvenience, please keep the returns tracking number; so, if in any case the return doesn't arrive within expected delivery date, we may assist to locate it for you.)
Your support and understanding will be highly appreciated
I received majority of my items late and one item had a damaged zipperI asked for a full refund and told them I would send the few items I have received backBy email, after being given the run around for several weeks I was finally told I had been refunded for the item with the damaged zipper onlyAfter waiting a substantial amount of time I contacted the company once again to let them know the refund is not showingThe company assured me I had been refundedI have waited several more weeks and there is no refundI would like my refund
Customer service hasn't responded on timeMy delivery was late for Christmas and now I still can't get them to give me my rest of refundI got a partial for delivery being late but nothing else from fairyseason.com
I ordered some pair of socks on December 10th, and they were supposed to say "If you read this" in one sock and on the other one it supposed to read "Bring me wine" well they sent me socks (1pair) saying "If you read this" and the other one says exactly the same thing "If you read this" They have taken weeks to reply and finally the answered they can only refund me $yesss like it was my mistakeAlso they sent that email and that was more than a week agoI will never buy from them EVERTerrible experience
I ordered shirts from this company march 8thI received the automated email confirming my order, which says products will be shipped in 3-8days and you will recieve notification when your order shipsIt has now been weeksI contacted customer service for an update on my orderI did not recieve a responseI messaged them through facebook, which is said to do so if you need to contact themI still received no responseOnce again I emailed them, this time through a different email account of mineThis time I recieved a reply only to be told they couldn't match my email to an order and they needed the correct email adress or shipping informationI replied and gave them all the above information and once again just ask for them to refund my moneyI have yet to recieve a response once again
This company is TERRIBLEDo not buy from themI placed an order and only received half of what I purchasedWhen I contacted them to resolve the issue, they REFUSED to refund me for the missing itemsI had to go through my credit card company to resolve the issueTHEY WILL SCAM YOU!
DO NOT DO BUSINESS WITH THEM
Order ID ***They lack ALL types of communication, this company is a scam, Have not received items, they have not shipped, Ive been asking for a refund now and they just circle around my request
Be sure to read this review in its entirety to see the email I just received from Fairyseason.comIt's pasted at the end of this review
Do NOT order from FairyseasonOrdered something for Christmas, paid for expedited shipping and it arrived four weeks later (after Christmas)Customer service kept sending me to a website to check shipping status and it was in Chinese! Don't order from this company! They also market under several different names: ***.com, ***.com, ***.com, ***.com, ***.com and that's just a fewAll of the above are heavily advertised on FacebookSteer clear of them all!
Seems my review was forwarded to FairyseasonThis is the 2nd email I've received from them asking me to change my review to a positive one in order to get my money refunded
Dear Customer,
We apologize for any inconvenience caused to you. Customer reviews is important to us and we value your responseAll responses will be used to further improve the quality of our service and productsWe will try our best to avoid such issues happen again.
We can arrange refund full shipping fee to youAnd you just delete the review on the site below or edit it to a positive one? OK?
When you delete the review or edit it to a positive,you can contact us again, then we can arrange refund to youThanks for your kindBest regards from Fairyseason
Site says it will ship in 7-daysIt’s been weeks and they created label but haven’t even shipped it outIn over a weekRequested a refund and they are asking me the same questions about order that I already answeredWant my refund and they can keep their product
I have ordered a clothing set from this website almost weeks ago and I have yet to receive any conformation, shipping, and delivery emailI tried contacting Belle Lily's customer service but have not gotten any responseI checked other reviews and all the reviews are the same involving horrible customer service, bad products material, no refunds, and no product arrivalThis website NEEDS TO BE SHUT DOWN!
I ordered shirts and a pair of pantsThe shirts fit fineThe pants I ordered in a medium, when I received them they were clearly to small as it miss sized and they have to be at least and x-small if not smallerI emailed the company and told them the shirts were great and the problem with the pantsThey informed me I needed to take pictures of the pants including measurements and IF they see it as miss sized they will issue a partial refundI explained I simply wanted a return label to return the pants for a refundThey have since sent me the same generic email asking me if I can keep the pants and give them to a friend and the will offer me 10% off my next purchaseI again explained to them I wasn't keeping them as they weren't the correct sizeI have yet to get a return label from them
I ordered a sweater from this companyWhen I received my sweater it looked and fit nothing like the advertising pictureI contacted Fairy season and told them that and asked for my money back saying that I did not order a sweater that fit and looked like the one advertised They sent me an email back asking me to take a picture of the sweater and send it to themI did that and they sent me an email back saying that sometimes the item isn't "exactly" like what is pictured but that they thought it was adorableI asked for all my money to be refunded to meFairy season told me that they would only send me back 10% back of my refund and I told them that that was not good enoughThey sent me a product that was nothing like their advertisement said and that they could not swindle people out of their money just so they can make a profitI told them that I was going to turn them into the Revdex.com and after that email Fairy season sent me an email back saying that they would then give me 15%
I purchased three pieces of clothing on 03/20/It is not 05/23/and I have only received two of the three piecesI have contacted the company on multiple occasions starting on 05/04/2017, & all they keep telling me to do is waitI have waited past the days from the shipping date as they have requested and still nothingNow, the company has completely ignored me & stopped responding to my emails, when I asked them to issue me a refund for the one item I did not receive
Thus company advertises delivery in seven to ten days I ordered well within that time period So that I can receive my product for Memorial Day They have no way to track the shipment and will not get back to me when I contacted them Oddly be email only as there is no phone number to be found I was also told that I can resolve My problem in my own Who does this ??
I would give no stars if that were an optionThis merch is coming from ChinaI ordered pair of funny socksmade it within the stated delivery window but the others never made it out of China in almost two monthsThe company will give you nothing but excuses and will not refund your moneyDon't waste your time or energy on this company
I placed an order with fairyseason.com on January 12th, the money was withdrawn from my account on January 13th, IMMEDIATELY! the shipping order was confirmed on 1/22/2017, I've yet to received a package! (my order, I dress, sports bra, a few tops) it is now February 2nd "NOTHING"I sent an email, NO RESPONSE! NO PHONE #, NO CONTACT! someone has withdrawn the money! where is my merchandise, my order was $which included $shippingI've tried on my own to resolved this matter on my own, to no avail! so far I've gotten nowhere! I was provided a tracking number, but of course, it didn't work, I found this company on ***, this company should NOT be permitted to conduct business this way! its shameful! I work for the things I desire, not fair of this company to take customers money with no regards! Please can someone give me guidanceon how I can proceed with this matter! good advise would be greatly appreciated, Thank you in advance!
I have ordered and been charged for items that I have not receivedI have reviewed tracking information and nothing is happeningMy CC has been chargedFairyseason will not talk with me, they have responded very vaguely to my email, no answers though
I placed an order with this company on December 2nd I paid with a credit card on line, which I have a receipt for After not receiving an email that my order was being shipped as promised, I attempted to contact their customer service department which supposedly is available 24/Unfortunately, no phone number was listed, only an emailI have sent several emails to trying to get information about my orderI also attempted to contact them through their social media page on ***
Only after I found them on *** ***, and read other peoples comments, did I realize this is apparently and ongoing issue with this "company" at this point, I just just want my money back
I ordered two headbands with the phrase Harley hair don't care on them when I receive them the letters had stuck together so I asked if they could please send me new ones or please send me a refund and they said no I can either have 10% off my next order which why would I order from them when I'm having so much difficulty them refunded me less than $a headband I have emailed them three times and they keep on telling me no they will not refund me they will either give me a percentage off my next order which I'm not going to order from them again and then they want me to send the headbands back and I have to pay for that all I want is my refund on both headbands that's it I do not want new product because I will not order from their company again
HiI would like to report the company called FairyseasonI placed orders back to back online because I was informed the first didnt go throughThe order as it turns out actually had gone throughOne for $and one for $They have been emailing since September 7, when I placed the orders that they were out of stock of certain tshirts/sized and had me choose anotherThis happened at least timesI received one order last nightThe T-shirts are advertised as adult, youth, and babyI order adult T-shirt’s mostly in xLNot a single one of them can be worn because even the largest one I ordered wouldn’t fit your average 2nd graderI had already asked for the manager to email me multiple times and that still hasn’t happenedI feel lied to, conned, and misledThat's over $of T-shirt’s that cannot be usedIn my email today I let them know I’d be contacting your officeI will also do my best to let others know that these shirts are not what is advertised so they d
Do not order from this site They send the wrong item and this is the responseThey are banking on your not sending it back as the return postage to China not the CA were it was sent from is more than the item is worthDear Customer,
We are sorry to know that you want to return parcel although there is no any problemPlease note that the returned shipping cost is on youPlease pay attention to following details before sending parcel back:
Please make sure items label on,fully new and no used
2.Please offer us one useful tracking number asap
3.Order number and full name are necessary to be written on the parcel, so we can contact you shortly once we have it;
4.Please use post for shipment, do not use DHL or UPS or parcel may be hold by custom
5.Returned address
AUKEY LtdOnce we receive the return item, we will process the refund for you(To save your possible inconvenience, please keep the returns tracking number; so, if in any case the return doesn't arrive within expected delivery date, we may assist to locate it for you.)
Your support and understanding will be highly appreciated
I received majority of my items late and one item had a damaged zipperI asked for a full refund and told them I would send the few items I have received backBy email, after being given the run around for several weeks I was finally told I had been refunded for the item with the damaged zipper onlyAfter waiting a substantial amount of time I contacted the company once again to let them know the refund is not showingThe company assured me I had been refundedI have waited several more weeks and there is no refundI would like my refund
Customer service hasn't responded on timeMy delivery was late for Christmas and now I still can't get them to give me my rest of refundI got a partial for delivery being late but nothing else from fairyseason.com
I ordered some pair of socks on December 10th, and they were supposed to say "If you read this" in one sock and on the other one it supposed to read "Bring me wine" well they sent me socks (1pair) saying "If you read this" and the other one says exactly the same thing "If you read this" They have taken weeks to reply and finally the answered they can only refund me $yesss like it was my mistakeAlso they sent that email and that was more than a week agoI will never buy from them EVERTerrible experience
I ordered shirts from this company march 8thI received the automated email confirming my order, which says products will be shipped in 3-8days and you will recieve notification when your order shipsIt has now been weeksI contacted customer service for an update on my orderI did not recieve a responseI messaged them through facebook, which is said to do so if you need to contact themI still received no responseOnce again I emailed them, this time through a different email account of mineThis time I recieved a reply only to be told they couldn't match my email to an order and they needed the correct email adress or shipping informationI replied and gave them all the above information and once again just ask for them to refund my moneyI have yet to recieve a response once again
This company is TERRIBLEDo not buy from themI placed an order and only received half of what I purchasedWhen I contacted them to resolve the issue, they REFUSED to refund me for the missing itemsI had to go through my credit card company to resolve the issueTHEY WILL SCAM YOU!
DO NOT DO BUSINESS WITH THEM
Order ID ***They lack ALL types of communication, this company is a scam, Have not received items, they have not shipped, Ive been asking for a refund now and they just circle around my request
Be sure to read this review in its entirety to see the email I just received from Fairyseason.comIt's pasted at the end of this review
Do NOT order from FairyseasonOrdered something for Christmas, paid for expedited shipping and it arrived four weeks later (after Christmas)Customer service kept sending me to a website to check shipping status and it was in Chinese! Don't order from this company! They also market under several different names: ***.com, ***.com, ***.com, ***.com, ***.com and that's just a fewAll of the above are heavily advertised on FacebookSteer clear of them all!
Seems my review was forwarded to FairyseasonThis is the 2nd email I've received from them asking me to change my review to a positive one in order to get my money refunded
Dear Customer,
We apologize for any inconvenience caused to you. Customer reviews is important to us and we value your responseAll responses will be used to further improve the quality of our service and productsWe will try our best to avoid such issues happen again.
We can arrange refund full shipping fee to youAnd you just delete the review on the site below or edit it to a positive one? OK?
When you delete the review or edit it to a positive,you can contact us again, then we can arrange refund to youThanks for your kindBest regards from Fairyseason
Site says it will ship in 7-daysIt’s been weeks and they created label but haven’t even shipped it outIn over a weekRequested a refund and they are asking me the same questions about order that I already answeredWant my refund and they can keep their product