On September 2nd I ordered items from Fairyseason.com and right away the money was deducted from my bank accountWeeks go by and of the shirts haven't even been shipped so I start emailing them about itThey claim they were sold out and would be back in stock with in daysI wait and nothing, so I email againConstantly getting the run around from them about how they will be comingFinally on October I just ask for a return to which they say will happen within to days, it never happenedI've emailed them times letting them know I have infact not been refunded and they now fail to reply to my emailsThere is no phone number listed to call and I even asked in the email to be given the number to a manager so I could speak directly to someone to resolve all this and they compleatly ignored me
I have bought more than $in clothing and took over month to start receiving some items isolated, not all, than a box arrived with sardines cans!!!! and a note from post office apologizing for the damaged box with another item purchased insideContacted their customer services requested to refund/return what I have received and get my money back, after another series of attempts by calls, emails, facebook they have resolved NOTHING they have just stollen my money
Ordered product from online business November Never received the product but they still deducted payment from my accountTried getting ahold of customer service for monthsFinally they responded in July to be told they would only give me a partial refund because they apparently tried to ship it and they are trying to charge me for shippingEven though the address they have on file is correct
I ordered nearly $worth of bathing suits in the end of MarchI received the products about weeks laterWhat I received is not what I orderedThe sizes and measurements didn’t match up to my purchaseI didn’t receive the full order eitherBut the products that I did receive were already used, disgusting and horrible quality on top of being the wrong sizes and measurementsMost of the swim suits didn’t even have size tagsThe individual bags it was divided in were covered with a disgusting black filmThey refuse to give me a refund even though I want to send the products backThe shipping should come out of their pockets because what I received is not what I orderedI have pictures and emails to back up my statementsThere also isn’t a customer service number, just an email in which they hardly contact you backI just want to return the horrible items and I want a full refund
I purchased clothing products from this companyWhen they arrived, they looked nothing like the product that was featured online I then tried to return the item and the website states that they do not issue refunds and the shipping costs to China would be more than I paid for the items I tried to speak with a customer service representative but could not find a phone number listed anywhere on their website or online
I placed one order through this websiteWhen the shipment arrived, one own was missing and an additional item was significantly smaller than the measurements on the accompanying size chartI have attempted to contact FairySeason through their official website and also through their official *** pageEach time the company responds to my attempts, they request additional information not previously requestedFor nearly two weeks I have communicated with FairySeason regarding their posted policy, "we consider the item's size to be wrong if the size difference between the item you received and the measurement indicated on the size chart differ by at least cm (inch)."
In this case, my item is approximately 8cm/3in smaller than as advertisedThe company has now offered me, via customer service email, this resolution: "is there any chance you can keep it for your friend who fits it? And if you want to buy another size, we can give you some discount."
The company has stil
I ordered a pair of socks from FairySeason.com On bottom of the pair, one foot reads "If you can read this", and the other foot reads "Bring me a glass of wine" When the socks were delivered...both socks in the set state "If you can read this"They also came in the wrong colorObviously sent incorrect product I sent them a picture and asked for refund They said we are very sorry, can we offer you $
I think that is unacceptable I want a full refund The product is not usable - it is defective
I placed an order with this website on Aug I received an email stating my order shipped on Aug I have not recieved my orderI have repeatedly asked where my item is and for a refund and they refuse to refund me and keep asking me to contact them after more daysThey now have asked me to contact them on Oct if I still haven't received itI ordered a Halloween shirtAll of the correspondence I receive is poor English and is obviously being sent from another country
A month now I a still havent recieved my orderHave asked them to cancel and refund me and they have asked me to wait another week times nowAbsolutely ridiculous companyI would never purchase from them again
Do not shop this websiteMy order (pair of shoes) took two months to arrive and it arrived from China reeking of chemicalsWhen I contacted the company a few weeks after ordering my shoes, they said the shoes were out of stockI asked for a return for my "expedited" shipping costs since there was nothing to ship and they told me they would refund half the shippingThen when my order arrives, it looks different from what I initially order, the shoes now have a larger heel and they are hideousI looked up the website using the internet archive's wayback machine to compare what I thought I ordered with what I received and sure enough, they changed the heel on the shoeThis website is the worstDO NOT SHOP FAIRYSEASON.COM! In the end, I threw the shoes in the trash because they aren't even worth my time anymoreI hate them and do not want to poison my life with them any further
Ordered from this company bellelily March paid for items no package emailed them times same email package on way was to be here days no phone number I think they are scam people
I ordered items from this websiteOne arrived, folded so the design stuck together, when I unfolded it, it ripped from either sideI wrote in asking them to replace it and I would send my shirt backThey offered a 10% discount and asked that I keep the shirt
Sent shirt with a hole in itContacted them times via emailThey agreed to send a replacement but every time I tried to order a replacement, they said it was out of stockI gave them several options in the same price range and they keep lying to meShop elsewhere!!!!!
I waited weeks for my shipment to come inWhen I opened the bag it smelled like chemicalsThat's problem #I preceded to open the products and 1out items looked like the pic shown on the websiteThe products have string hanging from them and one piece looks they literally cut it out of a 5cent lace table clothThere is one piece that looks like the picture on the website and that is the one with the horrible smellI can't even wash for fear it will fall apartThey have offered me a 15% refund for my purchase of almost $for products I will more than likely throw awayThey advertise cute and reasonable priced items to suck people in and then they won't offer returns or refunds? Something is wrong with that
I placed an order online for a dress advertised on *** Mins after placing the order comments showed up saying that they are a scam company stealing photos from other websites and then sending fake cheap products and refusing to refund or giving people 15% back Thankfully I paid with *** with is disputing the charges and getting my full refund But companies like this should not be allowed to do business and should be ashamed of themselves
I ordered several items from Fairyseason back before ThanksgivingI have only received one of items so farI have had over e-mail exchanges with their customer service asking that the remaining items be canceled and my money refunded as they still have not arrivedThey just keep responding with asking me to be patient and wait for the items to shipThey won't address my request for a refund
This business is terrible! They sent me an item that was supposed to be new but it had a hole in it I complained and they actually told me to sew the hole! Then when I was appalled at this answer they offered a 25% refund This is the most ridiculous thing I’ve ever heard of! The other problem I had with them is I paid for expedited shipping to get an item by Christmas and it didn’t arrive until way after and they wouldn’t do anything for me! This company is crap and I wish no one would ever order from them again! They suck!
I ordered two shirts and still have not receivedWhen I asked about the order they said one was out of stockI had to contact THEM and then it was by the way, we do not have that itemWish I had been warned about this company!
DO NOT ODER FROM THIS COMPANY YOU WILL NOT RECEIVE YOUR PRODUCTTHEY WILL NOT REFUND YOU ALL THEY WILL KEEP SAYING IS THE PACKAGE WILL COME GIVE IT TIMEIT SHIPPED OUT ON 12/20/AND IT'S 02/06/AND STILL NOTHING
On September 2nd I ordered items from Fairyseason.com and right away the money was deducted from my bank accountWeeks go by and of the shirts haven't even been shipped so I start emailing them about itThey claim they were sold out and would be back in stock with in daysI wait and nothing, so I email againConstantly getting the run around from them about how they will be comingFinally on October I just ask for a return to which they say will happen within to days, it never happenedI've emailed them times letting them know I have infact not been refunded and they now fail to reply to my emailsThere is no phone number listed to call and I even asked in the email to be given the number to a manager so I could speak directly to someone to resolve all this and they compleatly ignored me
I have bought more than $in clothing and took over month to start receiving some items isolated, not all, than a box arrived with sardines cans!!!! and a note from post office apologizing for the damaged box with another item purchased insideContacted their customer services requested to refund/return what I have received and get my money back, after another series of attempts by calls, emails, facebook they have resolved NOTHING they have just stollen my money
Ordered product from online business November Never received the product but they still deducted payment from my accountTried getting ahold of customer service for monthsFinally they responded in July to be told they would only give me a partial refund because they apparently tried to ship it and they are trying to charge me for shippingEven though the address they have on file is correct
I ordered nearly $worth of bathing suits in the end of MarchI received the products about weeks laterWhat I received is not what I orderedThe sizes and measurements didn’t match up to my purchaseI didn’t receive the full order eitherBut the products that I did receive were already used, disgusting and horrible quality on top of being the wrong sizes and measurementsMost of the swim suits didn’t even have size tagsThe individual bags it was divided in were covered with a disgusting black filmThey refuse to give me a refund even though I want to send the products backThe shipping should come out of their pockets because what I received is not what I orderedI have pictures and emails to back up my statementsThere also isn’t a customer service number, just an email in which they hardly contact you backI just want to return the horrible items and I want a full refund
I purchased clothing products from this companyWhen they arrived, they looked nothing like the product that was featured online I then tried to return the item and the website states that they do not issue refunds and the shipping costs to China would be more than I paid for the items I tried to speak with a customer service representative but could not find a phone number listed anywhere on their website or online
I placed one order through this websiteWhen the shipment arrived, one own was missing and an additional item was significantly smaller than the measurements on the accompanying size chartI have attempted to contact FairySeason through their official website and also through their official *** pageEach time the company responds to my attempts, they request additional information not previously requestedFor nearly two weeks I have communicated with FairySeason regarding their posted policy, "we consider the item's size to be wrong if the size difference between the item you received and the measurement indicated on the size chart differ by at least cm (inch)."
In this case, my item is approximately 8cm/3in smaller than as advertisedThe company has now offered me, via customer service email, this resolution: "is there any chance you can keep it for your friend who fits it? And if you want to buy another size, we can give you some discount."
The company has stil
I ordered a pair of socks from FairySeason.com On bottom of the pair, one foot reads "If you can read this", and the other foot reads "Bring me a glass of wine" When the socks were delivered...both socks in the set state "If you can read this"They also came in the wrong colorObviously sent incorrect product I sent them a picture and asked for refund They said we are very sorry, can we offer you $
I think that is unacceptable I want a full refund The product is not usable - it is defective
I placed an order with this website on Aug I received an email stating my order shipped on Aug I have not recieved my orderI have repeatedly asked where my item is and for a refund and they refuse to refund me and keep asking me to contact them after more daysThey now have asked me to contact them on Oct if I still haven't received itI ordered a Halloween shirtAll of the correspondence I receive is poor English and is obviously being sent from another country
A month now I a still havent recieved my orderHave asked them to cancel and refund me and they have asked me to wait another week times nowAbsolutely ridiculous companyI would never purchase from them again
Do not shop this websiteMy order (pair of shoes) took two months to arrive and it arrived from China reeking of chemicalsWhen I contacted the company a few weeks after ordering my shoes, they said the shoes were out of stockI asked for a return for my "expedited" shipping costs since there was nothing to ship and they told me they would refund half the shippingThen when my order arrives, it looks different from what I initially order, the shoes now have a larger heel and they are hideousI looked up the website using the internet archive's wayback machine to compare what I thought I ordered with what I received and sure enough, they changed the heel on the shoeThis website is the worstDO NOT SHOP FAIRYSEASON.COM! In the end, I threw the shoes in the trash because they aren't even worth my time anymoreI hate them and do not want to poison my life with them any further
Ordered from this company bellelily March paid for items no package emailed them times same email package on way was to be here days no phone number I think they are scam people
I ordered items from this websiteOne arrived, folded so the design stuck together, when I unfolded it, it ripped from either sideI wrote in asking them to replace it and I would send my shirt backThey offered a 10% discount and asked that I keep the shirt
Sent shirt with a hole in itContacted them times via emailThey agreed to send a replacement but every time I tried to order a replacement, they said it was out of stockI gave them several options in the same price range and they keep lying to meShop elsewhere!!!!!
I waited weeks for my shipment to come inWhen I opened the bag it smelled like chemicalsThat's problem #I preceded to open the products and 1out items looked like the pic shown on the websiteThe products have string hanging from them and one piece looks they literally cut it out of a 5cent lace table clothThere is one piece that looks like the picture on the website and that is the one with the horrible smellI can't even wash for fear it will fall apartThey have offered me a 15% refund for my purchase of almost $for products I will more than likely throw awayThey advertise cute and reasonable priced items to suck people in and then they won't offer returns or refunds? Something is wrong with that
I placed an order online for a dress advertised on *** Mins after placing the order comments showed up saying that they are a scam company stealing photos from other websites and then sending fake cheap products and refusing to refund or giving people 15% back Thankfully I paid with *** with is disputing the charges and getting my full refund But companies like this should not be allowed to do business and should be ashamed of themselves
I ordered several items from Fairyseason back before ThanksgivingI have only received one of items so farI have had over e-mail exchanges with their customer service asking that the remaining items be canceled and my money refunded as they still have not arrivedThey just keep responding with asking me to be patient and wait for the items to shipThey won't address my request for a refund
This business is terrible! They sent me an item that was supposed to be new but it had a hole in it I complained and they actually told me to sew the hole! Then when I was appalled at this answer they offered a 25% refund This is the most ridiculous thing I’ve ever heard of! The other problem I had with them is I paid for expedited shipping to get an item by Christmas and it didn’t arrive until way after and they wouldn’t do anything for me! This company is crap and I wish no one would ever order from them again! They suck!
I ordered two shirts and still have not receivedWhen I asked about the order they said one was out of stockI had to contact THEM and then it was by the way, we do not have that itemWish I had been warned about this company!
DO NOT ODER FROM THIS COMPANY YOU WILL NOT RECEIVE YOUR PRODUCTTHEY WILL NOT REFUND YOU ALL THEY WILL KEEP SAYING IS THE PACKAGE WILL COME GIVE IT TIMEIT SHIPPED OUT ON 12/20/AND IT'S 02/06/AND STILL NOTHING
I ordered act-shirt, paid for it, it said it was shipped and I still haven't received itThe tracking # they gave me cannot be traced