Farmers Insurance Group

I was involved in a car accident, and Bristol West insures the driver that was at faultI settled my claim with Bristol West for all outstanding medical bills several months agoThe Doctor's office has informed me that *** *** the employee at Bristol West to whom my claim is assigned, will not return their phone calls regarding an unpaid balance of about $I have attempted to contact *** over the past weeksI've called him times and left as many voicemailsThe company claims I cannot email him directlyThis past week I've contacted ***'s supervisor, *** *** and left him messages, but I have yet to receive a call back from either *** or *** There is no explanation as to why Bristol West has not paid the full amount they contracted to pay
Product_Or_Service: Car Insurance
Account_Number: claim # XXXXXXXXXX

On Monday, April at approximately 2:am, we had a severe storm with hail and damaging winds come through our areaUpon getting out of bed Monday morning, we noticed that our floors were wet and squished when walked onOur house had taken on water during the night due to heavy rain and damaging winds around mph blowing rain into our garageWe called our insurance agent first, *** Yerton of Tahlequah and she told us that there was no reason that this shouldn't be covered under the "sudden accidental loss" category since this was not due to floodingShe gave us the name and number for our insurance adjuster which was *** *** I called Mr*** and he said that he had never heard of this type of claim before and that he needed to make a phone callHe called back minutes later and said that our claim was deniedHe gave no detailed reason, just that it was deniedHe did not come to our homeI got the name and number of his supervisor, *** Day, and called him

For commercial vehicles they were charging us a certain amount and after months that we took off one of the vehicles the agent still wants us to pay the same amount for vehicles even though just remains on the policy.Product_Or_Service: Commercial vehicle insurance Account_Number: 73TRSXXXXXX

Agent *** in southlake texas setup my Auto Insurance without permission and now he is sending me bills for that
My Auto Insurance was setup without my permissionI let Farmers know that I do not want to signup with themI have conveyed this via a survey they had sent as well a lady who called me about it
Initially I had paid for insurance on 5/17/and was told to provide additional documentationI asked them to cancel my insurance as it as unethical on their part to ask for documentation after I had signed up
Now I get a bill saying I had signed up from 6/15/onwards which is unbelievable Never seen business being done this way without permission

This company is trying to send me to collections for something that I do not owe
I had 21st century for insurance for my motor vehicle I was contacted my 21st that they were switching over to Bristol WestI agreed to go along with themAt that time my wife*** and I were separating so we had separate accountsI was not *** with Bristol West so I called them and told them I was cancelling and going with another companyI was paid up at that timeThey ended up taking money out of my account without my knowledgeIt was for***'s policy not mineI called and told them what was going on and how this wasn't my bill and they shouldn't have taken the money out My bank told me not to worry about it and they would put it back in my accountI eventually received the payment backNow a couple months later, I get a letter in the mail for collections of $This is not a bill I oweI paid up to when I cancelled the policyI believe it is for my separated wife's policyIt

I am writing in regards to a claim that I have with Farmers Insurance regarding my Renters policyI have both a renters and auto policy with Farmers/ Bristol West/ ForemostI did not know about all the different companies and policies until after I became a customerI started the auto policy on my own and the renters policy I called in and spoke with an agentI was told that I would receive a bundle discount that I did not receive for two months, nor did I get the overage applied to the next billI just overpaidThen underwriters went in ad changed my policy without my knowledgeI am a hard working individual who's family just had a major disturbance in our livesThis is my first claim ever in my life and has caused me to become very stressed out and have now been put on blood pressure medicationMy vehicle was stolen 4/01/while my children and I had to flee a domestic violence situation where the abuser repeatedly violated the protection order Throughout two weeks I ha

I cancelled Farmers insurance in July, They continue to withdraw $ from my checking every month and are non-responsive
I cancelled all my Farmers insurance in July, They continue to withdraw $ from my checking every monthTo date, this is in excess of $2, I contacted the bank, and Farmers was willing to reimburse me for of the withdrawals
The Farmers accounts were closed 7/2/
Auto policy # XXXXXXXXX...billing account # WXXXXXXXXX
Home policy # XXXXXXXXX...billing account #TXXXXXXXXX
Umbrella # XXXXXXXXX...billing account #MXXXXXXXXX

On *** 16, 2016, I contacted my Farmers agent: Darrell Barton and inquired about builders risk insurance (Policy #ERXXXXXXXX-XXX)for my house that I was building*** recommended a policy through US Assure out of Jacksonville, FloridaHe sent the amount which would be $for a yearI advised that I would not need the policy for the whole year, so we opted to pay it in monthly installments.When we received the first bill from US Assure, the cost was different from what we were told*** made corrections and submitted another requestWhen we received the bill again, I called *** and asked about the payments and it showed if we made payments, the cost of the policy would be much higher*** recommended that we pay the full amount and that we would be refunded the balance when we completed the construction and cancelled the policy.We paid the whole premium amount of $*** on time and continued our building processThe construction was complete and my family and I

In January of 2016, my wife and I found a house we wanted to buyWhen the deal was set in stone, we started shopping for homeowners insuranceI called around looking for quotes from various insurance companiesWhen I called *** ** *** with Farmers insurance, the conversation was much different than any other conversation I had with other insurance agentsHe didn?t seem to listen to me very much, I think he was more set on having me sing up right awayHe started talking to me like I was already a customerI had to tell him three or four times, ?I am just shopping for insurance and I only want a quoteAfter I got done talking to him, I signed up for Met LifeThe price was better and the agent was not making me feel like I was being pressuredNext thing I know, I was getting mail (E-mail and ?Snail Mail?) Every week or soI had e-sign documents come to me via E-mail, telling me to sign before the offer was expiredI had to call the corporate to get a not in their system to

My complaint involves an insurance claim with Bristol West Insurance and the crappy service and help I received through out the claims process I live in Missouri and purchased this *** poor insurance through a car dealership (bad choice on my part)The same day I bought the car, someone with no car insurance hit me from behind I called Bristol West Insurance to report the accident on July 9, The bumper was damaged but I could still drive the carBristol West Insurance did not want to pay for the repairs so they totaled my car! On December 6, 2016, I finally settled with Bristol West Insurance Why did it take months to settle? The individuals assigned to my claim did not do their job and just didn't careThis was literally the claim from ***!!! I basically did all the work No one assisted me or explained how the claims processed work or what my options were if I declined an offerIt seems like their only concern was saving the company money and their attitude towa

I paid a very high premium for renter's insurance with Farmer's for years, until recently when I had to file my first claim which resulted in my cancellation of the policyI believed that my renter's insurance would cover incidents and personal property, which is what renter's insurance is supposed to be forI bought a very low deductible policy which was quite expensive to cover my property in the unfortunate case that something were to happenWhen I called to file my claim I was told by the initial intake person that my policy did cover falling objects (my reason for the claim) and that I also had purchased the option to replace at full cost of the property at brand new valueShe also let me know that my deductible would only be $This was all great news- at firstBut when I was transferred over to the claims adjustor, he informed me that while my policy DID cover falling objects, AND personal property, that my policy didn't cover personal property damaged from a falling obj

Our billing has continued to go up over the past 3-years, it went from $per year and now it is $3,(for one of our homes - *** N *** *** ** XXXXX)When we inquired about the increased charges *** *** located at *** *** *** *** *** *** ** XXXXX; XXX-XXX-XXXX, advised us that it was due to FEMA requirements/guidelines and that we should just sell our houseWe received a quote from CA Flood Insurance, *** *** for $for the 1st year, the second year would be $354.95, which is for the actual cash value of the home
*** was advising us that our rates were based on FEMA and the replacement value vs the actual cost of the home

This company continually adds charges to my bill with no reasonEvery month it goes up by ten or more dollarsI call to complain and ask why
And the customer service either tells me I e read my contract wrong or that their computers are down and they can not look up my contract Absolutely worthless

Refusal to print and send insurance claims check
On Feb 4, 2015, I was involved in an accident with one of their clients For over a year, they harassed me to close the claim After taking attorney suggestion, I did sign the paperwork and returned it on about 6- I then made contact about a week later to verify the check is on its way *** *** then informs me that she is waiting for the other parties to finish their end WHAT!?!?!? They harassed me for almost a year, and they do not have everything from the other parties involved (doctors)

I am dissatisfied with the compensation for a damaged item in my home
I contracted with a company insured by Farmers Insurance (***@gmail.com) for a service conducted in my home on August 2, Damage to a unique statuary purchased in Hong Kong years ago occured (claim #XXXXXXXXXX)After protracted email correspondence with a Senior Commercial Claims Representative (***@Farmersinsurance.com, I continue to be unhappy that the item was prorated to fit a certain demension of compensation that the claim adjuster insisted was fair Although logical for items that are new, standard sized and made locally, I will have to expend an additional to replace the item, plus to have it shipped from the closest importerThis added cost is not a 'replacement' or 'coverage'of the item, but merely the least amount of compensation for my cherished possession
I am gravely disappointed in this insurance company The claim adjuster stated that they were only resp

Homeowners insurance policy was billed wrong due to losses mentioned that did not occur
On 8/8/Claim # XXXXXXXXXX-X-X was opened for policy XXXXXXXXXXI only received payment for hotel stay of 1-days and was told I had to pay for my own repairs because my deductible had not been metI tried to get a new home owners insurance policy with MetLife and they wanted to charge me more because Farmers reported they paid claim above which is not the caseI contacted Macy*** who gave me the number for Mike who has not returned any of my callsI asked Macy for his email and she said she does not have itSince I cannot seem to get a hold of anyone I am using this avenue to communicate and have documentation ready to submit for your review

We have had several problems with Tyce Fields Most recently, he sent us to collections after we cancelled our insurance policy with him, which was paid in full We notified him we were cancelling our policy because he continued a short term life insurance policy for years without us realizing we were still being charged for something we no longer wanted or needed We didn't receive any renewal notices and his billing methods were very confusing so we continued to pay for a policy that should have been cancelled.Once we realized what was going on, we contacted him, and he took over a week to respond to us Based on this and the fact that he refused to reimburse us for any of the thousands of dollars we paid him, we found another insurance company and cancelled our policy with him (which was paid in full as we have always done).Last week we received a notice from a collection agency for $ When we contacted him about that he replied that it wasn't a collection agency (it clear

I had a auto insurance policy with Farmers Agency in Anaheim CAMy previous agent left this company, and they raised my rateand I decided to cancel my policymontly payments were taken out of my account.I went to their office several times, signed all the papers, I was supposed to sign.The person I was directed to was *** ***It turns out he didnt't cancel the policy and the amount $was taken from my account without my permission.they need to refund my money since I cancelled the policy affective on December 30th
Product_Or_Service: Auto policy
Account_Number: ***

I negotiated with Mid-Centurys Field Claims Representative, Tiantian (Tyler) *** for a loss dated 06/25/ Tyler *** made an offer in writing on February 11, I accepted the offer in good faith (orally) on February, 13th, I faxed as requested, Release and additional notarized statement, as requested I faxed these documents on 02/15/at 9:50a.mand fully filled by obligation under our agreement I called Tyler to confirm receipt of documents and determine when the check would arrive Tyler (Mid-Centurys Claims Representative) said he had finalized everything and the check would arrive in to days Later he called back and said he was going to withhold some of the funds because of a letter he received from Allstate after our agreement was finalized I told him to finalize our agreement He said he would contact his supervisor JARED *** and work it out I E-Mailed Tyler again after no response from his supervisor and received an E-mail he will be go

On 06/03/I paid in full for all my vehicles insurance.The amount was *** and was paid by cridet cardOn June 28, I asked that the Insurance on my ford focus be canceledOn same date I recieved a confermation from Yvonne *** employee of Farmers InsuranceI asked her to forward me the refund for that policy and was told she would take care of itFrom the beginning I have had issues with Farmers Insurance billing me for Uninsured Motorist in the hundreds of dollars and I have had to get into shouting matches with the agents because they refussed to take it of untill I would threaten legal actionI have allways paid for my policy,s infull but again was billed for something that I did not want and sign to have them take offI have tryed to settle this matter with the agent george *** and agin have bee given the runaroundFact is I dropped the for focus because I sold it I want the refund on the ford focusIfsomething was added on to my account wit