Farmers Insurance Group

My Chevy Malibu was involved in a hit and run on Sep 02,issue has been resolved I continuously call agents that first contacted me and they never answer the phone I leave voice mail time and time again daily and I never get a reply the bank that I have the car loan with has been calling me i'm now in collections and interest has increased due to the failure of payment by Foremost InsAccording to the letter I received from them, they are to pay a total of $*** I have already signed over the car that they picked up from "*** and ***" body shop on
Product_Or_Service: Car
Order_Number: XXXXXXXXXX
Account_Number: GXXXXXXXXX

I am trying to not renew my flood insurance and my agent is telling me I am unable to
I first reached out to my agent by phone on 3/15/to stop the auto renewal of my flood insurance policy in May because I am switching providers and was told just to contact my mortgage company and tell them not to pay it - she did not mention that a bill had already been sent out even though it was not set for renewal for another monthsMy flood insurance policy (XXXXXXXXXXXXXX) should have been set to renew on 5/since we closed on our home on 5/29/14, but for some reason the policy is dated 5/(I have asked several times for a reason for the difference in dates and have been ignored every time)A bill was sent to our mortgage lender and they paid it from our escrow account on 3/before I could reach them to tell them not to pay the invoiceI contacted our agent to tell them that and she sent me a form to fill out so she can cancel the new policy which I returned to her on 3/As of

I purchased a Nissan Rogue Select on *** 17,and the auto dealership called her to get policy information Prior to the new car, I had sold my pontiac firebird which had full coverage, and she said there would be credits on the car to apply to my policy I had called her office for several weeks trying to get a price on my insurance I had no results I was signed up for paperless billing, and I could see a price of $41.20? and it had been automatic withdrawn for month of April I had then decided I was going to call around for quotes, which I found another company and decided to go with them and cancel my insurance on April 30,I informed them on April 20th that I needed to cancel my policyBill is paid , owe nothing I never heard anything more from them until last week, I get a collection letter stating I owe $ I had called Farmers insurance head quarters and had them explain to me this outstanding debt with a collection agency that could put a bad ***

on Policy *** I have made several attempts to get a red Ford Ranger removed from the policy They have continued to charge since 9/12/
They continued to charge for the vehicle even after it as in an accident on 9/ After the accident they totaled the vehicle and picked the vehicle up and paid me for the vehicle I have made several attempt to have removed along with sending them faxes they requested They stated the 1st times I sent fax they did not get It is now Janand I still do not have a refund I explained many times you continue to charge me for a vehicle and canceled my insurance on all vehicle for non payment due to not removing this vehicle on 10/30/ They then sent me a $refund then sent me a bill for $and when I called all they said is they can not remove the vehicle until I send the faxI explained I sent a fax times now and they said nothing we can do They were a different department from the claims so it did not matter that the vehic

A Claims *** Service told me information on a comprehensive claim
On Monday, 9/26/2016, I filed a comprehensive claim for my vehicle (Claim #XXXXXXXXXX)Shortly after, a claims *** service representative contacted me at approximately 10:AM and informed me that my coverage includes a rental car, $a daySo, they went ahead and put in an order for that to EnterpriseThey also provided me with a contact number for my adjuster (*** Carter (XXX)XXX-XXXX)I called my adjuster and she informed me that someone would be out to look at my vehicle the following day, 9/27/2016, to make an estimate on the damageI picked up a rental car and awaited an update
The following day, 9/27/2016, the adjuster did not contact me for an update and no one had came out to look at my vehicleInstead, I called farmers *** service only to find that my claim had been assigned to another adjuster (Kristen Drew (XXX) XXX-XXXX)I was not informed of this change and had to r

January 2018, I paid Farmers Insurance Group Incorporated in full for $dollars I dispute the validity of this debt for one month of car insurance I do not owe this $dollar for car insurance I demand that Farmers Insurance recall this debt from Credit Collection Services I have sent a official complaint to California Department of Insurance, California Office of the Attorney General, Consumer Financial Protection Agency, Federal Trade Commission, California Department of Financial Institutions I dispute the Validity of this debt, I do not owe this money I request that Farmer's Insurance Group deal with me in writing only please

On 12/31/I was driving back from Midway Airport in Chicago after picking up members of my family I ran over an object that punctured my tire & by the time I was able to safely pull over on I-294, the tire was shredded I was able to remove the lugs, but not the tire I called the 800# on my insurance card & was connected to Roadside Assistance They asked if we were in a safe location & called for a tow truck It did take about minutes, but the person at Farmers called back at least times to make sure we were OK & to give us an update on the tow driver's ETA The tow operator was able to change the tire & after signing the papers, we were on our way at no charge Thank you Farmers for your help My family, including my year old granddaughter really appreciated your assistance

Their claims office threatened to pursue damage claims for an accident I was not involved in
I received a letter from their claims *** for a claim that they say they may result in damages being pursued When I called their office, the could not give me which of vehicles was supposedly in the accident, neither model, license plate nor color They told me it happened in a city I hadn't been in for years They couldn't even explain how they got my address or why they had my name wrong on the letter And they tell me I need to contact them or else their assume I may be liable How can I respond to such a fraudulent claim! Claim Number XXXXXXXXXX-X-X Claim Agent *** *** XXX-XXX-XXXX

thank you to steve c** out of the colorado denver area for really being polite and professional in working with my roofing contractor

I have closed my annuity and received an email stating it should be processed within one dayIt had been days!!! I have called and emailed several timesBut no one replied back

Insurance CoHas not completed repairsWe are now at seven months
December a claim was filed with Farmers/foremost homeowners insurance for a bathroom water leakMy mother is 82, my sister and I are handling her claim as she has anxietyWe have both tried contacting her adjuster on several occasionsWe have made contact, he assures us it's being handled and we hear nothing for weeks at a timeHe doesn't return calls etcWe are now facing a contractor who was reccomended by the insurance company who is not doing the work requested and the carpet installer is refusing to install carpet do to mold
My Mother has allergiesLess than a week ago we called because she couldn't breatheThere has been mold in that bathroom for Seven months
Seven months later the job has not been completed
Adjuster: Dustin Horinek
Phone: XXX-XXX-XXXX
Policy#: XXXXXXXXXX
*** ***

Specifically, this complaint involves the financial exploitation and manipulation of a seniorMr Burgess was notified on Monday, July 31, of the death of Mr *** Lee PageI requested his auto insurance policy be cancelled and the automatic debit be stoppedMr Burgess refused and instead referred to the *** service ***I called the *** service *** on July 31, August 15, Aug 20, Aug 27, Aug 28, Sept 8, Sept 9, Sept 20, Oct 2, Oct 4, Oct I faxed a copy of death certificate on Aug to the *** service along with request again to cancel the policy & refund the August debited paymentAs of todays date, after numerous calls the policy hasn't been cancelled and the August premium not refundedIn addition, Mr Burgess and Farmer's Insurance continue to try and debit my deceased father's account The policy number is:XXXXX-XX-XX

I got a non-owner auto-insurance policy through this office, and they told me that your monthly payment will be $50, after a month a received the policy infobook in the mail showing that my monthly payment is $135, it was a weekend so I waited till Monday to see what is going on, I received another mail on Monday saying that after reviewing your report history, you are not qualified for this policy and we will cancel it, and gave me a specific date which was couple weeks after from the second month.A week later I find a mail saying that I owe them $and they will sent it to collection, if I did not pay.I called the office and what they said is we do not do billing, the main company "farmers insurance" did all of this.After many calls in couple weeks, and after getting the phone number of the district manager (*** *** who has a really untrained employees taking care of the phone calls as they never wanted to allow me to reach him, I talked to some one from Farmers billing

**Please see attached**

On Aug 31st a tree fell on my car causing the back window to blow outdamages were done to the right corner panel, gas cap, top right rack, bumper, and the hatch backI had a quote from a body shop who specializes in VW repairs for the amount of 10,Farmers agent said that was not going to work and came out to give us there own quote of 8,after the deductibleFarmers agent came out twice, over a dozen phone calls to him with no real solutionOn 12/19/we receive a check in the amount of 4,Thats not what we agreed on, I can no longer wait, so I sent a letter over a week ago to the agency and have not heard backIts been over months time, its my only form of transportation, its been raining, I have no window, my children continue to be exposed to harmful exhaust fumes
Product_Or_Service: Volks wagon diesel
Account_Number: XXXXXXXXX

Brought my home in 2013, called Farmers InsuranceWas very impressed with advertising of always be accountableThe insurer came we were insured
In My husband and I purchased a home in the borough of swissvaleWe called the inurer Farmers and a representative came out to inspect our propertyIn doing so, insurer noted the pool could not and would not be coveredI aas pleased and decided to enlist the agent as our homeowners insurerIn Aoril of we experienced some very bad stormsWe called the insurer abd explained the facts of finding shingles in neighbors yard and leakage in the hallway and over the toiletThe agent came out and did the inspection for the claim and stated the water damage is due to the leakage which was caused by the stormApril 8, my husband received a cakl from Farmers rep /Agent we would not be covered for anythingThe rep/agent stated "the roof is too old so we arent covering any part of the claim." we are sorryI (***) called Kathy

The repairs to my vehicle have yet to be completed
One of your insured collided with my parked vehicle The body shop stated they could not complete the repairs because the insurance company would not pay The insurance company stopped answering all communications

Cheated me on a claimAfter car was smashed with no repair took away rental car

The company charge my bank acount , but I dont have any business with the company
The company charge my Region bank acount twice 08/25/2015-$2463,and 08/26/2016-$2231,and try talk to them last week tree times and today , but they didnt gave me answerLast week they ask me to send them copy of statement from my acount so they can see and I did send Afer I send them fax from my bank they sad" give us cople days ".But when I call #XXX-XXXXXXX witch is on my statement they say "cant help you" so I dont know what to do and this big money for my family and I cant aford to loose.Please help me.Thanks

I cancelled before start covering and still sending me to collection
I was requesting quotes on Sep/Oct-when I was refinancing, Farmers gave me a quote which I signed, day later my Financial Loan Officer advised me that my house insurance was paid from 03/to 03/to another insurance companySo, I gave a call to their agent leaving a voice message saying that I was already cover from another company that I was not needing their services
I never hear back from them until March I got contacted from a collection company saying that Farmers requested from me from coverage from October to October I was surprise since I called them weeks before they policy started coveringIn addition, they told me that they were sending somebody to take pics of the house and I never got any Farmers representative taking pictures of the house so how they cover me if they don't know how is my house on the inside? Also, I want to point this fact, don't you suppose