Farmers Insurance Group

I followed an *** link for an AD&D insurance policy from Farmers and when it was Emailed to me it was totally different from what I read in the adI responded to their email telling them to cancel and was told that it had to be done in writingI then went looking at consumer affairs, Revdex.com and other review sites and found out how horrible this company really isI wouldn't buy a used car from them now let alone an insurance policy that I depend on for future security and service

This agent sent me to collections after I repeatedly contacting the agent telling him he wasn't authorized to use the card he was as I was closing that accountI gave him new card information over times and it was never updatedI disputed the charges with my bank so that I was closing as farmers is still laying claims to those funds and canceled my policyI have been dealing with this issue for almost a yr now and would like a resolutionI have received the collection notice in the mail this week and disputing the matter with them as well
Product_Or_Service: insurance

I have been overbilled for my car insurance since April
Approximately December I received a letter from Farmers Insurance stating since my child lived with me they were going to start charging me extra since in is assumed he would be driving my car I called right away and explained that he had his own car and insuranceIn April Farmers Insurance began charging me extra money each month Due to autopay/ebills (which I was forced to do by Farmers to get the rate I received I did not discover this until July On 7/12/I spoke with my agent *** *** He said he would check into it and get back to me I have never heard from him and I am still being overcharged

We had hail damage to our house this yearand now find out that what we thought was replacement coverage on the homeowners policy did not include all the house The exclusions were on a page document that was not provided to us and not disclosed in plain language on the copy of the policy that we obtained at the time we signed up and paid for the policy
Product_Or_Service: Homeowners Policy
Account_Number: #XXXXXXXXX

I was driving straight on the annesley Ln, Irving, TX in March, 2018; suddenly one of the Farmers insured client backed his car in the roadI was able to stop my car but the Farmers insurer kept backing and hit my car.Police was called, they didn't write the report but verbally told me that I had right of wayI have been talking to *** *** and his supervisor *** to approve that claimI have sent additional pictures which clearly illustrate that Farmers insurer was backing and scratched my carYet both of these adjusters are insisting that I contributed to accident because I was too close, while they are can clearly see that I had the way of right and I was able to stop car before the collisionI and my husband have called them multiple times and explained to themThey fully understand that it's their insurer's fault that he backed car without looking the surroundingsYet they are denying and wasting our time and moneyClaim NoXXXXXXXXXX

A subsidiary of the company has been negligent in serving me (a ***) per contract
I signed up with Farmers Insurance based on a contractual understanding that my rates would be considerably lower However, when underwriting stepped in, they made changes to my policy that put me that were not in accordance with the initial signed agreement In order to compensate, I made changes to my auto policy rather than cancel In the process of several changes, they cancelled my homeowners policy and failed to notify me When they promised to re-instate my homeowners policy, they did not Eventually, I received a first and final notice from my mortgage company stating that they would purchase a homeowner's policy on my behalf

I was involved in a car accident and my child's car seat had to be replacedI provided the receipt for the damaged chair but farmers refused to pay
My car was rear ended by an uninsured driver and my uninsured drivers protection kicked inMy infant son was in his car seat at the time of the accidentAccording to the manufacturer Graco the chair most be replaced after any accident regardless of how minor the crash wasAt first they refused to replace the chair so I bought a new chair from Toys r us, since I needed a way to move my kid around in a carAfter almost three weeks of arguing with the company they said they might consider paying for the chairI sent them the receipt for the chair that was damaged during the accident since it is the chair that was involved in the claimThey refused to accept the receipt and wanted the receipt for the new chair a Britax completely different brand and I did not have the receipt since it was purchased cashI sent them pictures of the ch

This insurance company put in auto policy two persons I ***'t know them they put different car information in the papers they change vin numbers names they suspend your policy when they want,I went to the dmv in September my registration number was suspend because I ***'t pay insurance since January I check and they put another vin in my insurance.they put name whit the date birth the same of my mom the put our last name like us and we ***'t know the person my question is way this people can do that I went to the office to ask and they tell me oh we do that for give you better price and he told me you know about that.firt think I ***'t know about that for me is not good idea put two people whit my last name in my insurance because we are my mom my two brothers and my and they put just my mom and one brother in the policy whit different people I can understand a mistake but many without reason I call the principal office but the answer is change this agent I ***'t think is fair becau

Changed payment account from my Farmers account onlineFarmers continued to charge this bank account, I incurred multiple bank fees because of that
On Sept 6, I deleted a payment method from my Farmers account, but Farmer's continued to attempt to draw money from my account on three differnet occasionsWhen I contacted Farmer's they said it was my faultm becaue after I deleted my payment method and set upa a differnet one, I then should have moved to another area on their website to selct the new payment method as the preferred method for the automatic payments - AFTER I had deleted the old peyment methodI tried to get Farmers to refund the bank fee, but they jsut had me povide bank statement, clal herr, there and her again, drop my calls, don't call bnk, call my bank etc, so by now, since I m self-employed I also lost about $in time for the run around they gave me

I have been trying to determine why Bristol West is taking a monthly automatic withdrawal from my checking account My policy number is evidently GXX XXXXXXX XX and is car insurance, however they will not give me more information as the policy is not in my name? I spoke with customer service on April 20th and sent them copies of all payments I both faxed and emailed (*** and ***@farmersinsurance.com) I did not get a reply Today I attempted to contact customer service, when I asked for a supervisor, the gentleman (***) hung up on me The payments vary in amount and therefore I will have to close my checking account in order to stop them, since I was told I could not cancel the policy, since it isn't mine'??My husband and I had an account with Farmers, however this was not the policy number and we spoke with our old agent about it For the past year we have had a policy through Allstate that covers our cars and our house
Product_Or_Service:

My experience begin with Farmers on or around 5/31/due to an car accident on 4/12/16.I was told to contact claims adjuster in the office address given to establish that injury was caused in related accident.Upon being assigned to a claims adjuster Ms Rueter on 5/31.I then receive ac call from Special Claims Rep Shanita Davidson that she would be handling claim due to a conflict of interest that passenger ** my car knew Ms*** I stated no problem.A appointment was scheduled with myself and Passenger ** 6/1/to meet with Ms Davidson.We met she took our information.Then on 6/6/I receive a call from another claims rep stating she was taking over my claim.I then asked why,she stated that passenger *** Ms Davidson.I then stated to her that I was not changing claims adjuster again due to the fact that there was no indication given that Passenger *** claims adjuster knew each other during our meetingSo I feel that if that were the case Ms Davidson would have not met with us kno

I agreed to purchase car insurance from 3/13/15-3/13/I was charged for service I did not agree to and wanted a refundNow they are saying I owe
In my temporary stay in Fort Sill, Oklahoma, I called Farmers to purchase an insurance policyOn 3/13/I signed up for a month installment ending in 9/14/policy number GXX-XXXXXXX-XXI again renewed 9/16/and went with the paperless option and agreed with another month installment ending 3/17/policy number GXX-XXXXXXX-XXThey set me up with Bristol West, a sub-company which is fineIn between my policies I moved from Fort Sill to Killeen, Texas but decided to finish paying this policy anyway since it was almost endingAround early February I got a request for renewal e-mailI called Farmers (not Bristol West) since they were the company I started with, so that I could see if they could switch my location from Oklahoma to TexasThe gentleman on the phone was very helpful but told me there was no location in Killeen th

I had a insurance claim with Farmers Insurance Company for damage to my house roofTheir adjuster adjusted the damage at $He explained to me how Farmerswould pay the claimHe adjusted the damage as follows.Damage Roof at $7666.13Policy deductable $1790.00Total claim $5876.13Their first payment $2650.11Remainder due upon complition of roof $3226.02I summited a invoice to Farmers Insurance Coupon complition of the new roof onMay 28, According to their adjuster a check for the remaining balance of $would be sent to me, well that did not happen Farmers refused to credit memy deductable of $My total cost for my new roof was $deductable plus my cost of $equles to $

this company practices what is called price optimization - they slowly raise rates hoping you wont notice ok so I payed my bill without doing due diligence in terms of my premiums - lets this be a warning to ALL insurance customers - I have no excuse - their own web site gave me a cheaper quote than my bill was the problem is the customer service here - in years of having farmers insurance I never have been able to contact my agent most of the time I would get frustrated and just call the number - but this time I was told [ two times in fact because I tried again] that I had to talk to my agent - you cannot cancel from the number well I never could and still never have been able to contact my agent they called me when they thought I was overdue on my payment and wanted their money a collection agency im not quite sure who it was [wasnt the agency] but farmers billed me for the time - dollars in fact - for days over that I could not get a hold of them
so ok farmers you got a few extra bucks outta me - and in return gave me lousy customer service -- im at least gonna let everyone know I can about my farmers experience - was it worth it ?

I haven't received the proper communication from this companyI've been getting the run around with this companyNo one returns my phone calls
It started this monthI received a bill from Farmers indicated my bill will be $and some changeIt was at $So I contacted my agentSo I was dissatisfied me with my current agent and wanted another oneSo I contacted Farmers at X-XXX-XXX-XXXXI also spoke with them on live chatPretty much no one wanted to assist meThey keep giving me the run aroundSo I finally got ahold of a supervisor Hillary SShe calmed she would stop the 7/29/draft until the change for a new agent takes affectI would have a day *** period to make the payment online or over the phoneThen starting on 8/the automatic payments will take effect againBut I received an email today from Framers that my payment will come automatically on 7/Was she being truthful So I found an agent Darlene in Berkley, MII haven't receive too much of

*** ***Revdex.com of Central IndianaRe: Complaint ID#***In regards to the customers complaint, I do not feel the customer can or should speak for the entire sub division of *** ***, therefore I will only address the individuals complaint. We thoroughly train all of our advertising
employees to be polite and courteous at all times, even if a prospect becomes rude or discourteous with them for any reason. All employees sign and agree to adhere to our "Ethics of Advertising" policy (copy enclosed). Due to the nature of our business, unfortunately we can not monitor ever employee all of the time. We have identified the employee that spoke to the customer that filed this complaint and corrective action has been taken.White Oak Construction does follow all local laws and ordnances regarding door to door advertising and soliciting. The law does state that a particular neighborhood association can not ban canvassing from any particular neighborhood or sub division. The association can not tell a homeowner who can or can't knock on their door. We do try to honor homeowners that post a "no soliciting" sign on their individual property. However occasionally these signs are not in clear view and are missed. In that case we train our employees to apologize and leave the premises. Again the individual filing this complaint only spoke to one employee. Unfortunately, the complaint is very vague as to what was actually said that was considered to be rude. We have placed the complainant on our "Do Not Knock" list. If I can be of further assistance, please do not hesitate to contact me.Sincerely,Sam L***Vice President / OwnerWhite Oak Construction

After being a loyal *** with Farmers Insurance, paying my policy once a year and paying high premiumsOnce I got in accident I had to fight with them every *** of my claim, they refused to pay my rear bumper claiming it was not part of that accident which means I have to file a separate claim and pay another deductibleVery unsatisfied with their service, *** be moving to another insurance company

This company refused to refund my money backI have been contacting them about it, but they never refunded me back my money
I was insured by this company under Foremost County Insurance also known as Bristol West Insurance Group by an office branch of theirs which is Insurance Magnum of Texas on February 9, I paid $for the first upfront paymentThis auto insurance was suggested to me by the Affordable Auto Sales car dealership that I bought my car from on the same dayI needed a good insurance for my car in order for them to release my car to meThey handled the paperwork and talked to the insurance company on the phoneAll I had to do was pay the $So a week later, I then switched insurance to another insurance company which is Statefarm on February 17, I called and contacted them about it and they said to send the required documents they needed from me and StatefarmSo we already send them the documents they needed in order for them to refund my moneyI c

I was rear-ended by Rusty Tucker and Farmers Insurance accepted liability for the accident but refuses to pay for the additional bills related to this
On January 18, I was rear-ended by "*** *** in a car accident in Westlake Village, CAI was hit so hard that I received a Concussion and my daughter took me to the ER that eveningAs a result, I wasn't able to give a statement regarding the accident and therefore, I refused!! Since I filed this claim #XXXXXXXXXX-X with Farmers I've received payment for the damages to the vehicle which isn't enough but this team has REFUSED to pay for the ER bills, follcare etcTheir claiming it was a "low-impact accident"!! I only owned my car for months at the time of the accident and Farmers Insurance team of *** Harris, Neli Gonzales-Cota and Jaclyn Kuber has created a "horror story" in my life!! These folks will NOT return phone calls period and when I received a couple calls I was told they're denying the damages, WHAT?? I

Contacted Farmers insurance for the appeal of accident decisionNever receive any call back
No one update me from my insurance until recently originally my claim claim # XXXXXXXXXX-X-X was saying I am 90% reliable for the accident even the other party was driving in the wrong way in the first placeThen later I was told by my insurance saying the other party( Farmer's insurance) had send me a letter saying I am 100% liable for the accident in which I had never received the letter for the change of responsibility or for appealI tried to contact *** *** at Farmer's insuranceMore than daysI didn't receive any reply