Farmers Insurance Group

They gave me a low rate through Bristol and I love their pricing, they have been nothing but nice to me and I *** continue using this company's car insurance -***

*** *** and *** ***, have no insite to my insurance problem because *** said they could not send any one out personal to see my claim and *** said they could but she was denying my claim because lighting hit the tree, for lighting to hit the base of the tree it would have to go through the top of the tree down, showing some burning through the limbs and leaves, which I have pictures to show that did not occur they just don't want to pay my claim and fix my house, where the decaying tree fell on my wires, electricity, cable and internet, and made holes in my siding
Account_Number: XXXXXXXXXX-X

I was in a car accident on Sept 16, I was stopped at a stop light when I was rear ended by a truck that decided not to stopAnyway my Expedition was damaged but repairable but according to farmers it would of costs more to fix than what is was valued forIt was my first accident and didn't know anything about the claims process and I had to deal with a *** Sloan the Farmers Ins Claims person she was rude, incompetent, did not provide details about the process, not at all *** friendly or focused on my situation just her own regarding getting this claim settledAfter months of her pressuring me to settle I received a letter from her (Farmers) saying if I didn't settle within days after receiving this letterOtherwise, they will release their interest in the vehicle, close my claim and place it on inactive status and would then have to deal with the collision place to pay for storage and settle with themAfter years with farmers that's how I'm treated, is

Farmers Insurance is not accepting an independent appraisal for a diminished value claim and are adamant that only their offer is reasonable
I was involved in an accident with a Farmers Insurance insured individual who was totally at fault
My car has been repaired and they have offered me a diminished value of $whereas an independent appraisal of my car showed the diminished value at $
Farmers representative *** Worachek, contacted me and said that they *** not accept an independent appraisers opinion and is adamant that only what he feels is the right offer is correctMy suggestion to get another independent opinion from their end was also overlooked and they said that according to our research this is what we *** offer
My case details are,
Case No: XXXXXXXXXX-X
Case Representative: *** Worachek

My Wife and I have been customers for over years and that ended today*** *** has destroyed any hope of a lasting relationship with our family due to his arrogance and unwillingness to assist in my account closureI took a few minutes one day to see if our auto rates were completive, keep in mind we have been customers for over twenty years so you can imagine my surprise when I noticed he was charging me well over my other quotesHe also failed to reduce my auto rates after my wife and I reached fifty years of ageI Never received ONE phone call when our account was handed over to him by our former insurance agent *** WhitenackWith *** we were happy because he actually reached out to us and truly cared how we were doingI worked as a Farmers agent for several years and I would never have treated any *** the way we have been treatedThe second issue we have is we Sold our home and called to cancel our insurance policy and that is where the issues beganAfter putt

Farmers Agent was neglectful in communication causing auto policy to lapse and then increased insurance costs by 300%
I have held Farmers insurance with *** Faust for years and received no verbal or personalized communication from the agent at any pointThe company does not provide autopay capability and produces so much spam email and paper communication that any communication related to the lapsing of my auto policy was missedSomething of this severity I feel as a consumer justifies an outbound call by the agent to ensure the policy is currentWhen I recognized the lapse d policy I *** Faust could not be reached - I worked with a very capable manager in the call center who pursued an exception to my lapse policy of months which was denied and then Farmers proceeded to quote a premium increase of 300% swelling my month auto coverage to over $To this day I have not heard anything from *** Faust and it is my understanding this is not an uncommon experience for a clearly

I am issuing a complaint against one of the agents at Farmer's insuranceMy reasoning is because he set a bank account of mine up for Auto-pay without my permission or me being aware of thisWith that being said, this has caused my account to overdrawCausing me to not be able to make car payments to the vehicle insured by Farmer's/Bristol WestBecause I was not aware of the auto-pay set up, I went ahead and paid my insurance with my primary debit card not knowing it came out of another account automaticallyWhen speaking to this agent, he was very apologetic and worked towards getting the refund from the charge he illegally set up as auto-payUnfortunately, the refund can only come through a paper check that caused a lot of controversy to send out to my addressAs of the moment, I am still overdrawn in the accthe set for auto-pay illegallyWithout being able to pay on my car loanAlso, when speaking to him, he stated that the auto-pay has been removedWhen speaking to anot

I was struck in the back by a vehicleNo contact or interest from other insurrancePolice ordered me to walk home and cant drive unsafe vehicleNo pay for damages and completely left me to deal with situation alone

At first I started my auto insurance policy with foremost in January enrolling in auto payments off of my debit card the first initial payment came out than in February when it was time for my insurance payment to come out it never did I waited a week and called to have them inform me they have the wrong banking information and ended up charging me a dollar late fee that was not my fault at all so the next month goes by and they overcharge my regular payment by dollars so I falled and they said I was short on my last months payment which I was not short at all I payed my full months payment all at one time now it's may and I was just charged dollars extra for this months insurance payment with no phone call or email of authorization to charge this much extra on my account now I'm out dollars I could use to pay my car payment thanks to this terrible insurance company by far the absolute worst insurance company I've ever dealt with

Company cancelled policy without written proper written notification
Company cancelled policy without written proper written notification due to an insufficient funds notice for a payment withdrawal from my account in September Notification of the cancelled payment and the notice of collections where sent to my previous addressIn May of I submitted a claim on the companies website and updated all of my contact informationI received an email confirmation from the company to my new email address as well as phone calls and letters to my new addressThen on 12/15/16, I received a forwarded letter from my old address that stated it was the final notice prior to collectionsAt this point I had absolutely no idea my policy had been cancelled or that I had an outstanding balance as the account was set up as an automatic withdrawal through my bankImmediately I called the collections department at Bristol West and was told by *** the sales representative that their was

On Oct31, 2015, start date, I purchased a Home Owners Fire Insurance Policy from Farmers Insurance Company, IncThe policy was underwritten by: Truck Insurance ExchangeOn Nov21, 2015, the home was set on fire by one or more unknown individualsAs a result, I filed a homeowners claimHowever, on June 2, I received an email from a *** ***, General Adjuster, Truck Insurance Exchange, that my homeowners insurance policy was being rescinded by *** ***, Head of Underwriting - Personal Lines, Farmers Insurance Exchange, because "your property was vacant and remained so and there was missing plumbing throughout the home." This was considered to be "material misrepresentation." This could not be further from the truthWhen communicating all the information over the telephone to *** *** Farmers agent, @ *** *** Rogers-Snyder, Farmers Insurance, *** *** *** E., Vestal, NY XXXXX, (XXX) XXX-XXXX, I told her that I only wanted vacant home owners insuran

Farmers denies my home water damage claimI feel that I have a valid and legitimate claim and would like a mediator to take my case to the Insurance
We had water damage in house house on the 31st of *** We called the plumber right away and he fixed the issueWe called insurance as the carpet had water and we required a professional company to remove water from under the carpet and hallway synthetic flooringThey said they will come after some daysIn the meantime we had the drying company work on removing water from the rooms
The insurance company representative comes after days and he says the claim is deniedWe are shocked to find that the claim is denied and we tried to explain that we saw sudden water damage and were baffled why the claim was being refused
The insurance person left and later in the day we got a letter of denialThe contents of the letter verbatim are:
"You reported
water damage to your home from a leak originating from the hall bathroom
As

Dont buy farmers insurance, you *** receive a collection letter after you cancel their service to go with Geico or another insuranceFarmers won't help you with anything

Randomly cancelled auto payment not due insuffiecient fundsWas not awareCalled to inquire after receiving a collection noticeWas on call for an hour after being transferred three times without explaination of collection or as to why auto payment was cancelledWas again transferred back to the main menu and then was eventually disconnectedCalled back again to speak with a representative that did not know the reason whyWas transferred again to a ride a agent named Ashely Would not explain to me as to why my auto payment was cancelled and that it was my responsibility to find out as a bill payerI explained I had not heard or receive correspondence of non payment until contacted by collection agencyI asked her about the high amount as I offered to pay the miss paymentsWith a snarky tone she said that if I add my payment that would make senseAfter walking her through the math and how that didn't make sense, she replied there was a bunch of feesWhen I explained to her

I would give a zero star rating if I could My home sustained substantial losses during a storm with heavy wind gusts that rendered it uninhabitable PVC sewer pipes were ripped apart 10-inches and much more physical damage than I can list occurred during the overnight storm of May 4-5th, There were extensive, statewide power outages due to fallen trees/power lines This area is prone to straight-line winds, downbursts, microbursts, wind shear, and due to downslope winds off the mountain behind my home, have been known to shatter windows, sandblast paint from cars, and lift all shingles off a home as they progress through the area Foremost/Farmer's are denying my first and only claim in the years I have owned this property They are claiming the damage was due to 'settling over time' They have acknowledged the skirting was damaged, but, my deductible is much higher than their pay-out, so, 'they owe me nothing' Today, I *** be placing a porta-potti on the lot, where EVERYONE can see it I *** make a sign and place it on the porta-potti stating why I have to resort to this type of response to the injustice they have dealt to me All this time, I thought I was insured, made all payments on time and in full, on a yearly basis Foremost/Farmer's took my money with no intentions of covering any loss that may occur They use wording to their advantage and interpret everything to their liking and benefit I *** take them to court I *** not loose my home because of their bad business practices It is obvious there are hundreds/thousands of complaints, just like mine

I purchased a condo-coop property insurance sometime between December & January in the total amount of dollars more or less from Farmers Insurance through its agent, Mr*** Colon.I intended to pay by installment but they charged me five dollars every month for paying through credit card, so I ended up paying the whole amount of dollars more or lessI was not happy with these extra charges that they charged on my account, so I was not really planning to renew my condo-coop property insurance with Farmers Insurance thru Agent *** *** ***, days more or less before my condo-coop insurance contract ended, I called the Office of Farmers Insurance through *** *** a male staff answered the phone, so I told the male staff that I am cancelling my property insurance and I do not have any intention of renewing itThe Farmers Insurance Male staff understood thisSo I asked is there anything I need to do to confirm the cancellation and non-renewal of my propert

My Farmers agent (*** *** in Southern Ca has been raising home insurance rate from $in 2015, to $in 2016, $in 2017, $in What a game!
Their service is bad when we called them about such a steep rate hikeNo respect to long-term customersNo negotiations
OkayBye bye Farmers

If I could rate this company with a no star, I wouldI had water damage, and had my roof repairedHowever, since I was in the process of disputing the roofer's billing, another contractor came in and found mold in the atticI called Farmer's to find out why it wasn't noticed when they came out to repair the damagesI find out that "mold" isn't part of my policyI asked why didn't the claim adjuster share that little tidbit with me when she came outAlso, when they were doing the clean up, why didn't the do the entire area? My policy is up for renewal in a couple of monthsTRUST me I *** NOT be going back to FarmersI have a house with mold and my health *** be in jeopardyMy agent is about as useless as tits on a catfish who never calls me to let me know what I may need to do, or go over the policyPart of it may be my limitations, but you look at the professionals to go over all with youThe person I spoke with said that it was sent to meI was like, it's easy to send something outIf a person is going through a crisis, it should be dealt with face to face all of any exclusionsThis wasn't doneShe was TERRIBLEI had to request a new Claims AdjusterMaybe the new Adjuster thought his predecessor had been forensic, and diligentShe wasn't so upsettingGo somewhere else***'t be fooled by their commercials

following an accident agents said they would talk to my witness and would accept any photos of the accident, but did not want to
on 5/28/i was involved in an accidentfirst agents I spoke to said that once a claim adjuster called I could supply witness names and numbers along with a way to send photoswhen I finally got in contact all they took was a recorded statementwas not until 7/21/they accepted photos and name of witnessin the two months I had a wedding and a honey moon and lost one of the photos pf the accident crucial for itit also took over two weeks before they called my witness and did not leave a name or messageit took my witness multiple tries back leaving messages until contact was made about weeks lateron 8/24/they finally got back to me again saying there was insufficient evidencefirst adjuster was *** *** and the second adjuster that partially filled in was *** *** both adjusters took extremely long to return calls it was unp

Insurance FraudPolicy violationovercharging
The policy #GXXXXXXXXXXX was requested to be cancelled on via verbal and email cancellationThe *** submitted multiple verbal, written and faxed notifications to Bristol West- Farmers Insurance
The *** was charged for months - directly withdrawn from the banking accountThe *** called Bristol West *** service line on different occasionsBristol West *** service rep's: ***, Blanca Chavez, *** *** failed to provide a resolution to the issueBristol West, failed to process "policy cancellation request"The declaration pages of new insurance policy - have been provided on different occasions via faxFarmers Insurance ignored the faxOn *** received a paper bill from Bristol West - Farmers Insurance for $chargeThe *** has been covered through Allied Insurance since
Unacceptable business conductInsurance FraudRefunds not processed