Farmers Insurance Group

Farmers insurance denied a homeowner claim I filed for damage caused by a leaking water heater The leak on the water heater could not be seen
Buyer Beware! I have home owners insurance with Farmers and I had a hot water leak that COULD NOT BE SEEN and it causes a considerable amount of damage to the walls in my home and garage The problem was discovered when water puddles were found on the garage floor I had a plumber do maintenance on this water heater in the last six months and all was good From everyone that I interacted with at Farmers all I received was them repeating the verbiage of their policy stating they do not cover a leaking water heater I understand the policy and I'm sure it is the same with other insurance carriersMy issue with Farmers is they can't tell me what I could have done differently since this leak was underneath the water heater and COULD NOT BE SEEN The adjuster actual said "it's not your fault, it's just one of those things." My expectation

Terrible terrible twice road side assistance has left me for over two hours they have towing companies cancel and ***'t tell youThis time it is hours and still waiting I am right off of Iand route probably towing companies nearbydegrees out beautiful weatherThe worst part is that their app shows me a countdown and arriving shortly for an hour so I call and they tell me oh we had four towing companies cancelThey said minutes this timeI can't trust their times so I ***'t know if I *** ever get assistance
I have young daughters that are driving I can't trust Farmers with their safety
I am dropping them ASAP
Has anyone else had these bad experiences?
I have young daughters and

I had a auto ins policy# XXXXX-that was due 01/17/and they increased my rate from $to $so I called weeks prior to cancel the policy, when I called no answer so I left a msglater I received a bill for $where they took the liberty to extend my coverage without my approval! so I called again with no answer, I left a msg, no return call, so I sent an e-mail msg did not here anything back or no return e-mail, ok so I thought the problem was taken care oflater I received a collection notice, so I called the agent again *** *** and of course no answer.I have called and sent e-mail's several times, I still don't know the statusReally!I would not recommend THIS Farmers Agency to no one!Note: I have a very good credit score, and I don't need $screwing up my score
Account_Number: XXXXX-

Farmers Insurance agent *** *** claims to be unable to remove my name from mailing database.I have called twice to have my name removed from their mailing list and was told that they are unable to do that because the list is maintained by corporate Farmers Insurance The mailings, however, have the agent, *** *** contact information

HORRIBLE *** SERVICE AND UNPROFESSIONAL LEADERSHIP STAFFMINUTES PLUS HOLD TIMES AND THEY *** ATTEMPT TO OVER CHARGE YOUI WOULD NEVER DO BUSINESS WITH THIS COMPANY EVER AGAIN

Called to complain about the changes to my policy and was treated unfairly in both cases
spoke with my agent moago about my policy large increase after no violations or accidents was told to bad deal with itthere was no time to search out new insurance had no choiceThe agent did not return my call till day was doI recently called and asked why my do date was changed got nothing from custrepon phone is that I did not know what I was talking about and treated me like I was an it

Dropped me from coverage after 3months and I paid for a full year, no refund was given
The agent seldom answers calls when they are made to the office, almost never returns calls when messages are leftHave left messages more than once without a return call, the guy doesn't keep the office hours that are listed online and when he is in the office he tends to have his grandchild there and is constantly distracted with the kid which removes the aspect of professionalismThe guy then wants to go on and tell you all about his football career that was almost pro but never made itThe underwriter sent a letter stating that the sidewalk needed to be repaired by March XX, the letter was sent in JanWe repaired the sidewalk before the deadline, went and let the agent know, in person, offered to email the agent pictures, he declined them, we offered to text them to him he also declined said he needed to see them himselfA week went by and the agent still hadn't gone out to take the pictur

automated phone system took too much out of bank account, causing overdraft, tried to get them to correct it on phone, but get the run around
as mentioned above, they were in my acctas we talked on the phone, but wouldn't correct itI aaked to speak to accounting Department, but they " don't have a Phone that we transfer customers to." So you can leave the money in for credit on the next payment, or submit paperwork showing it was a mistakeMeantime that won't delete my overdraft on bank acct., or pay for the mistake

They have wrongfully filed a judgment and lien against me in a case of mistaken identity
They have had a collection law firm filed a wrongfully judgment and lien against my property because they sued a individual with the same name as me and they think it meI have called and told them they have the wrong person, somehow they have my last four of my social ssn and they continue to think its meIf they just took they time to review their records they would found out easy I am not the one they should have put a judgment and lien on

Declined insurance claim based on older damage, very rude attitude toward ***
My car was rear ended by their policy holderThe holder admitted he was at faultFarms had me sent in some photo then straight declined my claim saying that there was some dent on the bumper that's not caused by the accident, thus they are not responsible for any of the damage result from collusionBut my bumper was deformed and paint was cracked from the accidentThey also stated that they will not cover any medical claim due to the accident was minorI requested them to send an agent for actual in person inspection, but they refused and said if I want to have the damage inspected I had to drive to one of their locationNow that's first time I had to drive out for inspection as a victim of the accidentThe agent was very rude, and keep accusing me trying to treat the claim and claim something I am not suppose to, at the end he said they are WILLING to give me $for cosmetic damageThe who

Inaccurate data entry created excessive coverage and higher premium than necessary
Agent: *** *** #XXXXXX
Flagstaff, AZ XXXXX
I AM THE OLDEST DAUGHTER OF THE POLICY HOLDER: *** *** I HAVE POWER OF ATTORNEY, AS SHE IS SUFFERING FROM DEMENTIA I AM CONTACTING YOU ON HER BEHALF HER POLICY NUMBER IS XXXXX-XX-XX
Agent inaccurately entered data regarding roof and flooring, which created higher premiums
Calls were not returned by Agent as promised EVER, and Agent had not prepared any answers/research until on the phone
Change of address request was ignored; bill wasn't delivered Second request had to be made
My mother has been a loyal *** for over years She has had multiple locations and kept the Farmers policy throughout each move The agent was not accurate when making sure details of each dwelling were reflected in the policy and this created unnecessary premium charges We acknowledge the "bundle" and "discounts" that she received, ho

We signed up for several insurance policies, including one for my partner's motorcycleThe motorcycle was stolen and we found out our policy expired
I purchased several insurance policies on 5/3/from a representative of Farmer's Insurance to cover my auto, my partner's auto, my partner's motorcycle, renter's insurance, and an umbrella insurance to cover us bothOn 8/20/the motorcycle was stolen from our underground parking in our apartment building (caught on video and reported to police)We called our agent only to find out that the motorcycle policy had expired several weeks before due to non-paymentWe received no notice of payment due, and we were not contacted by our agent to let us know the policy had expiredThe day before the theft I had contact my agent letting them know that I received a notice that two of the other policies were up for renewal and I let them know I wanted ALL of my policies to be renewed for the year so I wouldn't have to worry about themThey

My car insurance and home insurance premiums have hiked unusually and irrationally
My car insurance and home insurance premiums have hiked unusually and irrationallyI used to pay $*** for house (year) and $*** for cars (mos) which were already highThe new contract asks for $*** for house (year) and $*** for cars (mos) which is outrageously high
The current and the new quotes are both based on the old roof in my house, which was replaced recentlyI have given the documents related to the new roof replacement to my agent, but to my surprise they have not been taken into accountThe new roof is class hail resistant, so my new house premium is expected to go down significantly (not up)In the recent hail in summer 2018, my new roof held out pretty well, to the extent that it did not need any repair whatsoever, while all other roofs in my neighborhood got totaled
Also, I have not had any accidents in the last yearsSo, my car premium is expected to go do

They are charging me for days homeowners ins in which I did not live in or own the house at *** Pershing Ave., Wheaton IL XXXXXNew people live there now and I don't want to pay for their insurance.Product_Or_Service: Homeowners insuranceAccount_Number: XXXXXXXXX

MY INSURANCE POLICY WAS A REINSTATEMENT AS OF 12:01AM 02/12/16, NOW THAT I HAVE A CLAIM THEY ARE DENYING IT AND WILL NOT REFUND MY MONEY
I HAD A POLICY WITH 21ST CENTURY, THE POLICY CANCELLED, I CALLED ON 02/12/AROUND AM TO REINSTATE IT, THE REP TRIED TO ROUTE ME TO BRISTOL WEST TO HAVE THEM UNDERWRITE THE POLICY, SO THAT SHE COULD GET A BONUS FOR ROUTING MY CALL TO THAT OFFICE, BECAUSE THEY WHERE NOT YET OPEN SHE ASKED ME TO CALL BACK AND MY POLICY WOULD BE IN FORCE FROM THE TIME OF MY ORIGINAL CALL, THE DOCUMENTS STATE 12:01AM I HAVE A CLAIM BECAUSE A CAR HIT MY HUSBAND ON THE SAME DAY, NOW THEY WILL NOT PAY BECAUSE THEY SAY I WAS NOT IN FORCE AT THE TIME AND PAYMENT HAD NOT YET BEEN REGISTEREDIT THAT IS THE CASE THEN REFUND ALL MY MONEY AND CHANGE THE POLICY TO THE NEXT PAYMENT DATETHEY CANNOT HAVE THIS BOTH WAYS I AM A RETURNING *** AS OF THE TIME OF MY FIRST CALL THE PAPER WORK SAYS AVAILABILTY 24/IF BRISTOLS OFFICE WAS CLOSED I SHOULD HAVE BEEN ROUTED TO ANOT

My adjuster sent an unfair settlement for an accident I was hit from behind by their insured person
I've sent them medical bills and I've implemented measures to alleviate my back pain and to cut cost by doing yoga and having a standing desk installed at work My medical bills are over $4k they offered me $ I do not think this is a fair amount for the time it has taken away from my family and quality of life

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this response/resolution is satisfactory to me.
Regards,
*** ***

Quotes required for flooring vsbuilding repairs are not consistent Claim over a year old for major water damage to my home
I had water damage (severe) to my home over a year ago Quotes were required prior to repairs being done for flooring and building repairs
Flooring submitted a quote to my claims ***, with a zero total, and using the information Farmers used to calculate cost and items for repair I questioned the zero balance by the flooring company and was told it was just for insurance purposesAnd also was by Farmers that was it was the amount I owed Flooring completed work, and proceed to invoice (AND PAID) over $5,OVER the original estimated cost of repairs from my claims unitThis flooring company was refered and schdeduled through Farmers Insurance
Building repairs (which is extensive with dry wall and including many walls throughout the house) I was first told by my claims rep to find a relative or a friend to do the repairs as they didn't

not authorizing proper repairs to our vehicle
On May 30, 2018, our car was hit by a client of Farmers insuranceAfter contacting Farmers Insurance company about repairs on my car, their representative recommended that we take our car to Abra Auto Body and Glass of Carrollton, GaEverything seemed to be going well until I went to pick up the car after the repairs had supposedly been doneA part of the car that was replaced did not line up properlyThe body shop said that there was a part of the frame that was bent back in the exact area where the car was hitThey assumed that it was from a previous accident, because there were some rust spots on the frame( the rust was all over the frame, not just in the spot that was bent)They sent pictures to the claims department representative, *** *** When I spoke to Ms *** she said that the damage to the frame would not be covered under the assumption that the damage was done previouslyAgain, the damage was exactly where the c

I received a quote from farmers insurance and after agreeing to it they sent a higher quote to the mortgage company and then raised the price later
I received a quote from farmers insurance from "*** Richardson" on 3/for sable trace pass *** gaThis quote (#XXXXXXXX) displayed the price as $a yearThis was agreed to by me and was suppose to be sent to the mortgage company the same day
Farmers then sent (again on 3/22) a quote for to the lenderWhen this was discovered by me on 3/I emailed the agent (*** *** *** who NEVER respondedThis amount was paid at closing (on 4/1)on 4/Larissa Mendes from their office contact me asking for $for a fee that supposedly wasn't paid during closingWhen I questioned why the quotes I keep receiving and the totals are different she waited ONE WEEK to respond and told me I now owed and my rate had increased $a year
I feel that this company has been nothing but dishonest and is