Farmers Insurance Group

I purchased insurance through this company at the recommendation of the dealershipThey ran my information and I paid in full for the year for insuranceA month later they sent me a bill in which they said they were going to increase my premiumAt the time of purchase that told me I was all set and that they had ran my informationWhen I called the insurance agency they told me that what they told me was misinformation and that they run my information at a later timeI asked them how much the cancellation was going to be and by multiple agents refused to answer the question until I spoke with one agent who told me, it was going to cost me $because the state requires them toThe policy cost for the yearNot only have I have been trying to contact them for a month disputing with the sales office and the company has not gotten my right on my policy
Product_Or_Service: motorcycle insurance
Account_Number: XXXXXXXXXXXXXXX

Refusal to remove wrong name from my PO box
I have received numerous junk mails at my PO box starting about months ago(I have owned it for a good 6+ years now)I called the number listed within the mail times asking to have the name removedI was told it would beI have received more in the last couple monthsI called the number to ask them to remove itI was told they could not because the person who's name was on my PO box had to call and ask personally'I' own the mail box....and have no idea who *** *** isI explained that to them several timesHow do I get some stranger who randomly showed up on my PO box to call them?? Basically...they are refusing to remove him

VERY UNPROFESSIONALSwitched to a different insurance purely for rate reasons, high deductibles and I'm not made of moneyNever had a problem with Farmers insurance's servicesExcept now that we hit a semi tire in the road, the new insurance needs to verify the switch datesOn a conference call with me, they contacted the Farmers rep, told him the situation, and he said, "No thanks" and HUNG UP ON USSo they called several more times, and HE PICKED UP THE PHONE AND HUNG IT UP WITHOUT SAYING ANYTHINGFarmers, I understand that you do not have to help, but your reps are a REPRESENTING your company, and them throwing a fit like a child because I switched does NOT represent your company well! Had been thinking of switching back too, but not anymore

This is a summary of series of ongoing complaints with my homeowner?s insurance provider Farmers Insurance and Foremost Insurance GroupName and addresses are listed below.I would like to file a complaint against my homeowner?s insurance company Farmers Insurance/Foremost Insurance Group concerning a breach of contract, bad faith and unfair business practices.My homeowner?s insurance has cancelled checks causing my bank account assets to be frozenAfter I contacted them about the problem it was resolved and funds were released.They sent me two duplicate checks in error (approximately *** each) and I immediately contacted my insurance company and notified them of the two checks that they sent me in error.Concerning replacement cost clause in my insurance: I was told that they would not pay for the replacement of a living room set that included sofa, loveseat and chairThe reason for the replacement was that the damaged loveseat could not be repaired or replaced because they discon

This is the worse insurance company After I faxed over my paperwork back in March removing my car and adding my daughter as an excluded driver they decided to not renew my policy in May without telling me I realized it when they didn't take my payment and when I called to find out why they said I didn't send over the form for excluded driverApparently they forgot to tell me there was a specific form to fill out instead of me handwriting a letter to them back in March and since then failed to inform me of anything So when I faxed over the paperwork immediately after I found that out they tried to process renewal as fast as they can after I requested a supervisor to properly do it because they after they received the paperwork they still were processing it wrong Because I waited for renewal forms which they didn't do on a timely manner they decided to take from my bank account double payment instead of adding the payment at the end which they didn't take out back in May They hurt the customer because of a mistake they did and admit the mistake But don't care about the customer at all and how this double payment makes me bounce on the bills I had to pay

We have had this insurance for years, now that we're filing a claim the company is only willing to pay $*** on our fence that blew down in a wind storm-the estimates all came in at $***.We have a $*** deductible which leaves approx$*** as one would expect for fence replacementThe wood from fence is too old to effectively repair as is and we are having trouble finding someone willing to work with yrold woodThe fact is my mom is yrs old, and the adjustment paperwork is about as easy to read as a jigsaw puzzle, putting depreciation on a fence? It's not a resale able item, apparently, this is actually a withholdingThe one side of the fence is OUR fence but the company will only pay half even though it is on OUR property-when I pointed out OUR tree fell on this end of the fence causing the collapse of the fence the only explanation I got was a weak, it doesn't work like thatSo if my tree falls on neighbors property- homeowners doesn't pay? Doesn't make sense, Why

I've looked at pictures of the work and watched video of the water leaking behind the gutter. It is our professional opinion the problem is caused by the metal roof above the gutter with water wicking in joints. The gutters are installed properly and functioning as they
should. However, the sales representative wrongfully told this customer the gutters would solve the problem of the water leaking over the entry door. Due to this error White Oak Construction is refunding the customer the full purchase price for the contract in the amount of $2900.00. It is not the intention of White Oak Construction to make promises as to the performance of our products if we can not stand behind it. In this case we feel it is only right to refund the customerit was never our intention to mislead this customer. If you have any future questions regarding this issue please do not hesitate to contact me Thank You,Sam L***Co-Owner White Oak Construction

I had no luck with the other party's ins company so I reached out to my own and now I'm being told that they're not going to indemnify me...?
I was involved in a side-impact collision and the other party's insurance company is placing me at faultSo, I asked for my ins co for help and I'm being hung out to dry b/c as they put it the parts in question have no physical damage....? I spoke with my adjuster's supervisor's supervisor; Phillip Butera (XXX)XXX-XXXX and he told me that the repair facility that has my car (All German Auto (XXX) XXX-XXXX POC-***), that their diagnostic findings on my car are useless and not thoroughThis repair facility has repaired my car numerous times and they had my car right before this claim (May 2, 2016) and acknowledged that none of the onboard diagnostic warning light were on before this accidentNow, I informed Phillip that the warning lights (battery and check engine light) started coming on intermittently or days after the accident (May 2,

We had an accident on 5/21/a car swerved in front of us to change lanes just missing our truck he swerved so hard something came off from under his car and slammed so hard under our front tire it blew out and damaged the whole front end there was fluid flowing from under the truck and my husband had all he could do to get us stopped because the steering was messed up the car did not stop and we were so involved in trying to stop without turning over we did not get any information on the car or driver we called our grandson and he came said it was not driveable so he had a friend with a trailer take it to our house right after it happened when we got setteled down we called the claims deptand the lady said tell her everything then said they would take care of everything so we thought it was all right we told them we wold like to take it to Wilsons in Danville where we live they said no it had to go to Service King Urbana IlXXXXX so Tatmam towing came to get the truck the dri

My car was involved in an accident where the other party was insured by Farmers Insurance GroupFarmers agreed to pay damages but the repair was bad
My vehicle, a Kia Optima was involved in an accident in September with a motorist insured by Farmers Insurance GroupThe police report and resulting investigation concluded that the other party was 100% at faultFarmers Insurance Group agreed to pay the repair bill to fix the damages to my carThe damage was to the front of my car and the passenger sideI took the car to South Coast Auto Collision per instructed by the claims adjuster, *** *** The insurance agent I dealt with was *** ***
The repair shop replaced the bumper with a non OEM bumper, however initially the work looked good, except for the front passenger side door handle, which was not repaired properlyI followed up with *** about the door handle, the towing bill $150, and the rental car bills ($200), all of which he said I would be reimbur

I hired ***(the owner) and his dad, ***, in January, 2016, to put in concrete in my front yard walkway, driveway, and side yard The job was done quickly after we paid the deposit, but as soon as we paid them all the money they require, they started to get flakyTill this day, we still have multiple issues that's not resolved -
-Within two weeks after the concrete were put in, we found a crack in one of the corners next to our front door(where it gets no traffic)We called both *** and his dad, our calls either wouldn't get answered/returned, or his dad would say he was gonna come and fix it on a certain date and he'd never show up without any explanationAfter several times of going back and forth, we got frustrated and told *** we needed him to give us a date for the crack to be fixed and he or his dad needed to stop wasting our time and actually show up as they promised*** asked me to send him a picture of the crack (which I did) and he will let me know when he co

I called because I was billed after I canceled and felt the amount was relatively excessive for days of coverage then threatened by collections
It all started with the cost of my vehicle (1) coverage increasing by $without any notification that there would be a price increaseAfter going to a broker, I found that my home insurance was more than two time higher than it should beAfter campaigning about my cost my auto insurance was brought back downHowever, I did change my home coverageAgain, Farmers change the price of my auto insurance because I lost the multi coverage discount, understandableSo, I canceled all policies thinking that we were done after the last billingBecause they played around with the price so much I got a bill in the mail for $I called and was told it was for days of coverageWhen talking to the billing *** on Friday December XX XXXX I told them that I felt that $was a little excessive for days of coverageWhat made me angry was

I received a copy of a appraisal from *** *** from farmers insurance group stating that my deductible is $I received that statement in a email on 6/17/at 12:15amWhen I called an asked her about it she said it was correctI even talked to a repair man at *** body shop his name was *** and he had said that he also got the repair bill for a $deductibleI received a phone call on 6/22/from my claim adjuster *** *** asking me how I would like the check mailed out to meEither to me an capitol one or me an *** I told her it would be easier for it to be with me an *** I then asked her if the deductible of $was correct an she said no it was $1,I had told her we was quoted at $and she said it was incorrect an we had to call the appraiser *** ***)I said ok an preceded to call *** When I called *** she had stated that she had made a mistake an forgot a zero and that was my place to take care of her

On May 8th of last year my wife and I had a burglary The home was insured through Farmer's Insurance and they have not paid one dime at all They have been side stepping and won't even fix the door that was damaged from the break-in We have hired an attorney and he said he is about ready to file suit on them My wife has had only one insurance claim on her home in her whole life, but they are investigating the claim saying that it is an inside job From my understanding they are changing the policy and trying to do what they can to not pay or pay as little as possible This has gone on way to long and this claim needs to be settled I am also going to file a complain with the State of *** Department of Insurance if this claim is not settled this week
Product_Or_Service: Insurance Coverage

On 8/8/Claim # XXXXXXXXXX-X-X was opened for policy XXXXXXXXXX I only received payment for hotel stay of 1-days and was told I had to pay for my own repairs because my deductible had not been met.I tried to get a new home owners insurance policy with MetLife and they wanted to charge me more because Farmers reported they paid claim above which is not the case I contacted *** *** who gave me the number for *** who has not returned any of my calls I asked Macy for his email and she said she does not have it Since I cannot seem to get a hold of anyone I am using this avenue to communicate and have documentation ready to submit for your review
Product_Or_Service: Home Owners Insurance
Account_Number: XXXXXXXXXX-X-X

I was involved in an accident on Aug 15,with another car I told the other party that was involved that I would pay for the damageThe other party was supposed to contact me before they did the repairsNever got a call from the other party or their insurance companyNow two months later I got a call from the insurance company that I needed to pay $for the repairs This was done without any contact from meThe other party and I decided to take care of this outside of our insurance companyStill trying to contact the other party as well as their insurance companyI have had no luck in getting any kind of answersThe insurance company keeps directing me to someone elseNot a great way to contact anyoneI *** not keep trying to contact anyone because if I do I just have to contact someone elseI just want the *** to be rescinded because I think that I am being scammed out of my moneyIf the other party kept in touch with me then this would not have happenedI thin

The rates as quoted did not match the premium charged at times
The cancellation process is an Unfair Trade Practice in that when they are notified in writing and through customer service of a cancellation of insurance coverage, they do not follow instructions and seek to further delay the cancellation causing additional charges to consumers

Our billing has continued to go up over the past 3-years, it went from $per year and now it is $3,(for one of our homes - *** N *** Hoquim, ** XXXXX)When we inquired about the increased charges Kevin *** located at *** *** *** *** *** ** XXXXX; XXX-XXX-XXXX, advised us that it was due to FEMA requirements/guidelines and that we should just sell our houseWe received a quote from CA Flood Insurance, Courtney *** for $for the 1st year, the second year would be $354.95, which is for the actual cash value of the homeKevin was advising us that our rates were based on FEMA and the replacement value vs the actual cost of the home

TRAVEL TRAILER COVER NOW NOT
Our travel trailer was insured through company it a stationary travel trailer now they dont want to cover this for no reason giving been fight with this company now weeks and so has our insurance agent , they want us now to fix something that was fixed years ago but a professional and that not right and to be told they have lost phone records when the guy on phone with our agent said it was cover not once but twice and I was their when this happen finding the lost phone call will back my complaint up This was covered under our home policy and now its not what is wrong with this scenario

I called my agent about my car being broken intoThey informed me that I had $deductible (OK that was my choice) but then said I might want to think about not filing a claim because I would lose my "no claim discount." Now that is "not the same as penalizing you for using your insurance, it is just losing your discountReally? It is EXACTLY the same thingNothing like getting ripped off twice This company is just as much a thief as the guy who broke into my car We've paid tens of thousands of dollars over the last 20-something years without making a claim The first time we have one? We are told not to submit and penalized