Farmers Insurance Group

Farmers insurance denied a homeowner claim I filed for damage caused by a leaking water heater The leak on the water heater could not be seen Buyer Beware! I have home owners insurance with Farmers and I had a hot water leak that COULD NOT BE SEEN and it causes a considerable amount of damage to the walls in my home and garage The problem was discovered when water puddles were found on the garage floor I had a plumber do maintenance on this water heater in the last six months and all was good From everyone that I interacted with at Farmers all I received was them repeating the verbiage of their policy stating they do not cover a leaking water heater I understand the policy and I'm sure it is the same with other insurance carriersMy issue with Farmers is they can't tell me what I could have done differently since this leak was underneath the water heater and COULD NOT BE SEEN The adjuster actual said "it's not your fault, it's just one of those things." My expectation

Contacted Bristol about an email regarding an email saying I owed $I spoke with [redacted] this person advised me that no payment was nessary because it showed a zero balanceI asked her to document the situationOn 8/31/I called them and my account still showing a zero balance was now cancelledThe employee instructed me not to worry during the first conversationNow my policy is cancelledThey want the full payment, which I no longer have because they told me we were goodThe company needs to take care of this issue and reinstate my insuranceMy regular payment is due on 9/27/ [redacted] refused to help me on the last callThey are claiming they can not fix the issue unless I make paymentsOne of those payments being the payment they told me I didn't have to make Product_Or_Service: Car Insurance Account_Number: GXX-XXXXX

This company refused to refund my money backI have been contacting them about it, but they never refunded me back my money I was insured by this company under Foremost County Insurance also known as Bristol West Insurance Group by an office branch of theirs which is Insurance Magnum of Texas on February 9, I paid $for the first upfront paymentThis auto insurance was suggested to me by the Affordable Auto Sales car dealership that I bought my car from on the same dayI needed a good insurance for my car in order for them to release my car to meThey handled the paperwork and talked to the insurance company on the phoneAll I had to do was pay the $So a week later, I then switched insurance to another insurance company which is Statefarm on February 17, I called and contacted them about it and they said to send the required documents they needed from me and StatefarmSo we already send them the documents they needed in order for them to refund my moneyI c

Initial Business Response / [redacted] (1000, 10, 2015/09/30) */ There is no question that there was an issue with the air conditioner in [redacted] Repairs were attempted on more than one occasion at our reconditioning centre, none of which resulted in a fixThe vehicle was then taken to our [redacted] service department where it was in fact fixed, but then a different part on the air conditioner broke shortly after Along with contacting the Revdex.com, [redacted] also contacted [redacted] , the General Sales Manager at the [redacted] h where she purchased the ***, and [redacted] has worked with [redacted] to help her select a different vehicle that she is satisfied with [redacted] will be picking up her new vehicle tomorrow The [redacted] has never denied that there was an issue with the air conditioner in [redacted] The management there worked with [redacted] to try and repair the air conditioner, and when that proved to be unsatisfactory, they worked with [redacted] to exchange the [redacted] for a vehicle she is satisfied withAs far as we are concerned, this issue has now been resolved; however, if [redacted] feels otherwise, we would as her to please contact [redacted] with any remaining concerns Initial Consumer Rebuttal / [redacted] (2000, 12, 2015/10/01) */ (The consumer indicated he/she ACCEPTED the response from the business.) I just picked up my replacement car for the [redacted] ***I am happy to say I am very satified with the way O'Regan's handled the situationThey where very accomadating and profrossionalThe General Sales Manager was wonderful to deal withMy trust in O'Regans has been restored

Farmers Insurance Group Federal Credit Union is falsely charging interest to credit cards that have not been used in over a year I recently switched credit unions because FIGFCU did a system upgrade which left people without online access to their funds for weeks at a time due to gliches and bugs with the new systemMy credit cards had not been used since Nov 2015, I switched around Feb It is now 8/6/and I am being charged interest on both my credit cards monthly still in the amount of $on one and $on the other when both cards are at a $balanceWhen switching accounts I asked that all activity be blocked on all my accounts since they were at a $balance and no charges had been put on the card other than the interest they created out of no whereWhen I noticed these charges I contacted the credit union and they reversed them and said it would not happen againThe interest charges continue to happen and now they falsely reported to the credit agencies

thank you to steve c [redacted] out of the colorado denver area for really being polite and professional in working with my roofing contractor

Vehicle was involved in a accident when called in claim stated vehicle wasn't coveredAgent never added full coverage when photos emailed Ia writing today to discuss with someone at the corporate level about an insurance claim filed with you todayClaim number XXXXXXXXXXIt's for our Volkswagen jettaWe filed the claim on Monday 12/12/After filing the claim we were told that the car isn't covered under the collisionWe were told in [redacted] of to send photos to the agent to keep the car fully covered to our agent [redacted] emailed all photos request by [redacted] decker your insurance agentThe email was over looked and full coverage was never added to the carThis is a over sight by the insurance agent not us [redacted] at XXX-XXX-XXXX is stating under her investigation that the car will not be coveredAgain we did what we were told on our endShe is stating that the agent shouldn't of told us to email the photosIf we would told different we would of taking it

For the last months, I have called in to ask what needs to be paid? I have paid exactly what the representative tells me and then a week later they charge me something else and cancel my insuranceThis makes me have to pay additional money to fight getting my license from being suspendedThey will not take responsibility for telling me the incorrect amountI am a disabled woman and I live on one check a monthThey are double billing me and not giving me option to pay them by hiding the fees Product_Or_Service: Auto Insurance Account_Number: GXX-XXXXX

I wish to file a complaint against Farmers Insurance, their agent [redacted] and his District manager, [redacted] for the NEGLIGENT conduct of [redacted] in the management of the Texas Fair Plan policy he sold me for my home in [redacted] I have made repeated complaints regarding [redacted] ? negligence and misappropriation of our payment to a cancelled policy and have received no adequate response [redacted] admits he accepted the payment knowing the policy was cancelled and failed to notify us Our coverage lapsed for nearly a month We were notified by the policy carrier, Texas Fair Plan, that the policy was cancelled when we received a refund (less $processing fee) of our payment [redacted] established a new policy but did not reimburse the $fee that was charged due to his negligence in applying our payment to the cancelled policy I elevated this matter to his [redacted] and to Farmers, whose representatives I dealt with were [redacted] and

we were ripped off by Foremost Insurance Company GRAND RAPIDS, [redacted] P.OBOX [redacted] XXXXX XXX-XXX-XXXX as title states horrible stay away at all coststhey scam u take your money but when u have a problem want to file a [redacted] they act as if u are owed a claimbeen with them for years had major wind damage on April 2nd called them [redacted] way came out looked at our property he said he would cover us for window replacementso then I find out we previously supposedly filed a claim in and was denied for the window'sSo you tell us one then then do anotherAfter that we had jenna [redacted] come out and from the start even though she admitted [redacted] was wrong and made a mistake would not horror his mistakeSo I kept asking her to show proof that the damages were not from the win her own excuse was the wood was rotted from the rain and I said I dont see any proof of the wood being black and molded from rain damageand ask her to prove it there was no

This is the 2nd time this problem happened [redacted] service not following through with my adding insurance policyCant get info correct Same problem occured twicedifferent motorcycles I do not have a printer and I do not have email on my cell phoneI tell [redacted] service agent Alissa the fax # of Kingston DMV in NY statetimes I verify fax telephone #I get to DMV one hour after conversation with rep and info regarding the vehicle I am insuring is not received by DMV I have to spend my entire day following up to get them to do what I originally told them to doSo what they do is email me the insurance info and I am standing at DMV with no emailMy time was so inconvenienced that I got a parking ticket which inconvenienced me furtherI am paying foremost to protect me with insurance and they are causing me financial loss and on top of that they lie and tell me I gave them the wrong fax # which is not trueI cant get any resolution to this inconvenience si I am

This company is a fraud, I purchased ride share insurance on my Mitsubishi Outlander Sport and was told multiple times while signing up my vehicle was covered through this insurance for everything, well I had an accident and now they say because I had a passenger [redacted] the vehicle I am not covered, Do Not Do business with these liars and fraudsA pure and simple bunch of thieves!!!!!!!

Rate increase with no explanationWhen I tried to obtain explanation, they avoided my callsNow they are billing me for the amount AFTER I canceled On July 20th I cancelled my insurance due to lack of explanation on Farmers part of why my bill was hiked nearly $I had insured both my cars last summer (May-September 2015) for approximately $ I have a car that is only on the road during the summer and was told by your company that I could put it into a "storage" mode so I would pay a small amount while the car was stored and then bring it out of storage and fully add it to my plan againThis was why I signed up with FarmersI did this and payed $during the winter months for a single carThen I received a letter in the mail from the state that I could not have a car registered without insuring it telling me my car was dropped off of insurance (what Farmers promised would not happen)Based on this letter, I added the car back onto the plan expecting the bill to

I was informed by [redacted] and [redacted] of Farmers Insurance that I could have another day grace periodBut now they indicated they never said that I was informed by [redacted] and [redacted] of Farmers Insurance that I could have another day grace periodBut now they indicated they never said thatAlso I was added additional fees to my auto insuranceThey refuse to let me speak with the CEO [redacted] ***

Farmers Insurance submitted an ACH payment from my account in which they no longer had authorization instead of using the account that was authorized On September 14, I had submitted a written request and form to change the account in which Farmers Insurance payments would be made fromOn September 28, and on October 28, payments were taken from the account that was no longer authorizedThe October 28, payment caused an overdraft on my account and I want that money backI had to have my bank reverse the check due to the unauthorized debit due to Farmers Insurance refusing to immediately return my money

I canceled my policy with Farmers Insurance on 12-27-One of my outbuildings,covered by Farmers was damaged by high winds on 12-27-2015.I filed a claim the next day and was assigned a claims adjusterAbout days latter a MsAmie [redacted] With Farmers called requesting the name of our new insurance carrier and the name of our agentWhen I asked her the reason she told me my insurance policy had expired on the cancellation date of 12-27-at 12:AMI was shocked and unaware at the time of any such provision in cancelling my policyWhen I called Farmers to cancel none of the customer service people I talked to mentioned any thing about 12:AM.I have a confirmation from Farmers to prove thisI explained all of this to MsAmie [redacted] and expressed my concern about her changing the rules "as the game goes on" to suite her advantageShe became spiteful to me and led me to feel I was being accused of trying to defraud FarmersI expressly forbid her from calling my new ins

Farmer's Insurance is not a company that supports familiesI was hit by one of their clientsI had a three month old child in the carThey said they were going to take full responsibilityWrongThe police officer, fire chief and the child's doctor all told us the car seat and base had to be replacedAny time there is a severe impact, the seat has to be replacedThe [redacted] was claimed totaled in a few days, the damage was so badThe door on the side of the [redacted] where the child was would not even closeWe gave them the information on the doctor's visit and the car seatWe were told that they do not cover car seat replacementThat is an expense we have to coverAnd they would not cover the doctor's visit because the child was found to be okayThis company does not care about families and I would think twice before you use them if you have children

Bristol Wests business practices are taking advantage of customers by charging a $fee for cancellation Bristol Wests business practices are taking advantage of customers by charging a $fee for cancellationThere are other complaints about this company and their business practices I would never use them again and recommend no others use them Luckily I never had a claim with them since in my opinion they would most likely used their unfair business practices to process the claim I asked the representative from Bristol West before cancelling to clarify the cancellation policy and was verbally told there were no fees for cancelling After checking my policy I do not see a fee listed in the cancellation policy section I could have waited to change my policy to a new provider USAA if I the company had been truthful about their unfair business practices I'm requesting the cancellation fee be 100% waived based on the misinformation provided

My experience begin with Farmers on or around 5/31/due to an car accident on 4/12/16.I was told to contact claims adjuster in the office address given to establish that injury was caused in related accident.Upon being assigned to a claims adjuster Ms Rueter on 5/31.I then receive ac call from Special Claims Rep Shanita Davidson that she would be handling claim due to a conflict of interest that passenger [redacted] my car knew Ms [redacted] I stated no problem.A appointment was scheduled with myself and Passenger [redacted] 6/1/to meet with Ms Davidson.We met she took our information.Then on 6/6/I receive a call from another claims rep stating she was taking over my claim.I then asked why,she stated that passenger [redacted] Ms Davidson.I then stated to her that I was not changing claims adjuster again due to the fact that there was no indication given that Passenger [redacted] claims adjuster knew each other during our meetingSo I feel that if that were the case Ms Davidson would have not met with us kno

Horrible professionaliam! Ran us around for days before admitting they do not have the equipment to drill a well 100+ feet which is what is needed at our homeThey were called here and we were told they would be here the next morningNext day comes, time flies byAt about noon, I start calling to find out whenReceive information that their truck is broke down and it would be soonpm arrives, no one yetFinally at pm, they show upSat and ran the water out of the bladder for an hourDetermined after another hour a new well was neededOnly way I find this out is by going to the truck where Bills girlfriend jumps out and tells me he is on the phoneShe then informs me their broken down Truck was just an ac issue and that they had to wait for her to get out of workThey leave at almost pm, no good water yetNext day, same thingWas told they would be there in the morning, they don't show at all this time Friday comes (days no water) the arrive with a small machine finally at pm to "jet out" a new wellIt took hours and when they were finished, the water now smells like sulfurBill promises it will go away after a few hoursSaturday passes, Sunday passes and water still smellsMonday comes and he arrives after pm this time and installs a chlorine feeder after the pump and before the bladder tank(I Googled proper set up and this is not correct)Sets the chlorine and leaves without saying a word! I run water, it's so chlorinated it is burning my eyes! It takes another days before he answers our phone calls (total days without use able water at now)Bills says they will come out after their last job and fix it againI do not hear from them until 12:AM when I receive a text message that they were stuck in the mud and would be right overAt midnight?? I said no, come in the morning, daylight hours! Next day no show againI finally get a phone call from Bills girlfriend that they were coming after another job in OcoeeThis would put them at my house at about pmI spent this day calling another well service who was all too familiar with Bill Pentz jobs and had fixed about so far this year of people in similar situationsWe also had a water test performedIt was not consumable, pH was 5.5, it was eating our pipes from the inside outThe well couldn't be lower than ft and he said he went The only well was not abandoned correctlyArmed with this info, I demanded Bill to drill a new well to 100+ ft, which is equivalent to every other house in the neighborhoodHis girlfriend said she would let him knowAt pm I receive a text that they do not have any equipment to do the job properly and that is the last I heard from them Note: I am a renter and contact was made initially by our landlord who gave us permission to require a deeper wellNo money had exchanged handsThe landlord was not paying until the job was completed properly, this is the only good news in this situation