FBCS, Incorporated

We are only able to locate one account in our system under the consumer's name.  That account was closed and returned to our client back in November 2016.  We did not report to the credit bureau for this client and therefore never reported this account.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

First off I want to say that the reason for having to deal with this company is 100% my fault I got into some financial problems and one of my accounts ended up in this office. That being said I sent up a payment arrangement with this company and from the beginning I told them I wanted a contract sent to me with all of the payments listed on it so that I knew how many payments I had. I never received the letter I requested so after my payment that came out on august third I contacted them asking how many payments I had left and I was assured that that payment was my final payment well here we are in September and they take out another payment and I contact them and now they say that this was my final payment. I was warned about working with these companies without legal help and for the most part I have had no problems but with FBCS they will steal from you obviously I am trying my hardest to get my finances in order and companies like this make it very difficult.

We are in receipt of your letter dated December 9, 2016.FBCS, Inc. has ceased all communication with Mr. [redacted].  There will be no more communication and FBCS,Inc. has closed the file.We are sorry for inconvenience this may have caused.  If I can be of any further assistance, please do not...

hesitate to contact me at the number listed below.Sincerely,Kelli Z[redacted]

September 18, 2014
Dear [redacted]:We are in receipt of your
E-mail dated September 16, 2014.FBCS, Inc. has ceased all
collection activity on the above account since receipt of this complaint. We
have also forwarded a copy to our client. A deletion code was sent to...

all
Credit Reporting agencies.We are sorry for any inconvenience
this may have caused.  If I can be of any
further assistance, please do not hesitate to contact me directly at the number
below.Sincerely,John
N

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Please see attached.
Thank you
April 7, 2015[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]We are in receipt of your E-mail dated April 1, 2015FBCS, Inc. did...

delete this account from the
consumer’s credit report, the [redacted] this was completed
on April 6, 2015.We are sorry for any inconvenience this may have
caused. If I can be of any further assistance, please do not
hesitate to contact me directly at the number below.Sincerely,Kelli Z[redacted]

March 3, 2016Dear Ms. Stewart:We are in receipt of your
E-mail dated March 2, 2016.FBCS, Inc. did receive [redacted]’s email to cease and desist, our policy at FBCS, Inc. is 24 hours to
handle this matter, we did handle this account in 2 hours, we apologize in the
middle of the 2 hours a call was...

generated to [redacted]. All communication
with [redacted] has ceased, all phone numbers have been removed.We are sorry for any
inconvenience this may have caused.  If I
can be of any further assistance, please do not hesitate to contact me directly
at the number below.Sincerely,Kelli Z[redacted]

We have requested documentation from our client to validate the balance.  Once we receive this documentation we will forward it to the consumer for review.

May 6, 2015
Dear [redacted]:We are in receipt of your
E-mail dated May 1, 2015.FBCS, Inc. has closed her
account and all contact with [redacted] has stopped.We are sorry for any
inconvenience this may have caused.  If I
can be of any further assistance,...

please do not hesitate to contact me directly
at the number below.Sincerely,Kelli Z[redacted]

August 21, 2015
Dear [redacted]:We are in receipt of your
E-mail dated August 17, 2015.FBCS, Inc. has sent a request
to our client for validation documentation to be sent to [redacted]. The client
has informed us that they do not have documentation on this account,...

we have
closed the account and deleted it from the CBR the AUD # is [redacted].We are sorry for any
inconvenience this may have caused.  If I
can be of any further assistance, please do not hesitate to contact me directly
at the number below.Sincerely,Kelli Z[redacted]