FBCS, Incorporated

August 21, 2015Dear [redacted]:We are in receipt of your
E-mail dated August 17, 2015.FBCS, Inc. has sent a request
to our client for validation documentation to be sent to [redacted]. The client
has informed us that they do not have documentation on this account, we have
closed the...

account and deleted it from the CBR the AUD # is [redacted].We are sorry for any
inconvenience this may have caused.  If I
can be of any further assistance, please do not hesitate to contact me directly
at the number below.Sincerely,Kelli Z[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

December 6, 2016Dear [redacted]:We are in receipt of your letter dated November 30, 2016.FBCS, Inc. has ceased all communication with [redacted]. There will be no more communication and FBCS, Inc. has closed the file.We are sorry for inconvenience this may have caused. If I can be of any further...

assistance, please do not hesitate to contact me at the number listed below.Sincerely,Kelli ZThis is an attempt to collect a debt. Any and all information will be used for that purpose.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

September 14, 2015
Dear [redacted]
We are in receipt of your
E-mail dated September 9, 2015.
FBCS, Inc. on September 9,
2015 has removed account from [redacted]# [redacted]. The account has been closed
and sent back to our client.We are sorry for any
inconvenience this...

may have caused.  If I
can be of any further assistance, please do not hesitate to contact me directly
at the number below.Sincerely,Kelli Z[redacted]

August 7, 2015Dear [redacted]:We are in receipt of your
E-mail dated August 3, 2015.FBCS, Inc. has deleted this
account from [redacted]’s credit report. The AUD number is [redacted]. The
account has been closed and sent back to our client. We are sorry for any
inconvenience this may have...

caused.  If I
can be of any further assistance, please do not hesitate to contact me directly
at the number below.Sincerely,Kelli Z[redacted]

We have placed a cease on all phone calls to the consumer and have also removed her friends phone number from our system.  We have also requested validation of debt from our client.  Once the validation is received, we will mail a copy to the consumer at the address on record.  We...

apologize for any inconvenience this may have caused the consumer.

November 13, 2015Dear [redacted]:We are in receipt of your E-mail dated November 5, 2015.FBCS, Inc. has ceased all communication with [redacted]. We have ordered validation documentation from our client and will send to [redacted] as soon as we receive it.We are sorry for any inconvenience...

this may have caused. If I can be of any further assistance, please do not hesitate to contact me directly at the number below.Sincerely,Kelli Z[redacted]

FBCS, Inc. has ceased all communication with Ms.[redacted]. We have closed the accounts and sent back to our client.We are sorry for any inconvenience this may have caused. If I can be of anyfurther assistance, please do not hesitate to contact me directly at the numberbelow.Sincerely,Kelli...

Z[redacted] ###-###-#### ext-3242

The consumer's account has been closed in our office.  The consumer called our office and setup a settlement to pay this account.  We reviewed the recordings and at no time was the consumer told that we contacted her previous insurance.  On all calls with the consumer, the agents were...

trying to explain where the balance was coming from and why the bill was owed.

March 4, 2014
Dear [redacted]:
We are in receipt of your fax dated 3/4/14.
FBCS, Inc. has ceased all phone calls and collection activity on the account.
If I can be of any further assistance, please do not hesitate to contact me directly at...

the number below.
Sincerely,

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

The consumer paid his bill that was in our office on 06/07/16.  We reported the account as a settled in full to our client on 06/13/16.  We also closed the account as a settlement in our office on 06/13/16.  The letter that was sent to the consumer is our standard settled in full...

receipt letter.  This is the only letter we have to send in regards to matters like this.  We were servicing the account for our client and have no knowledge of any judgment.

December 6, 2016Dear [redacted]:We are in receipt of your letter dated November 30, 2016.FBCS, Inc. has ceased all communication with [redacted]. There will be no more communication and FBCS, Inc. has closed the file.We are sorry for inconvenience this may have caused. If I can be of any further...

assistance, please do not hesitate to contact me at the number listed below.Sincerely,Kelli Z

April 4, 2014
Dear [redacted]:We are in receipt of your fax dated March 27th.
FBCS has ceased all collection calls and activity on this account.We are sorry for any inconvenience this may have caused. If I can be of any farther assistance, please do not hesitate to...

contact me directly at the number below.Sincerely

July 6, 2015
Dear [redacted]:We are in receipt of your
E-mail dated June 24, 2015.FBCS, Inc. has searched our
records using [redacted]’s name, address and phone that he provided and we have
no record of him on file. If [redacted] could please provide us with...

more
information to clear this matter up, we would appreciate it.We are sorry for any
inconvenience this may have caused.  If I
can be of any further assistance, please do not hesitate to contact me directly
at the number below.Sincerely,Kelli
Z

FBCS recently started reporting on an account on both Experian and Equifax, that is nearly 6 years old. It is showing the account open date at 12/30/2015. Considering the account is a medical bill from when I lived in Florida 6 years ago and now I am active duty military, there is absolutely no way that the account is from this date. The last time it would be from would be early 2010. I've disputed this through the credit bureau with zero luck. I've also called the company and left multiple voicemail's and not a single one has been returned. FBCS has made zero attempt to contact me. No letters, no calls, just random updated reporting on my credit report. I am getting ready to move overseas because of the military and this has greatly hurt my credit score which is very important for renting homes and buying a car once I get overseas.

August 25, 2014
Dear [redacted]:We are in receipt of your
E-mail dated August 20.FBCS, Inc. has ceased all
collection activity on the above account since receipt of this complaint. We
have also forwarded a copy to our client. A deletion code was sent to all
Credit...

Reporting agencies.We are sorry for any
inconvenience this may have caused.  If I
can be of any further assistance, please do not hesitate to contact me directly
at the number below.Sincerely,

November 13, 2015
Dear [redacted]:We are in receipt of your
E-mail dated October 28, 2015.FBCS, Inc. has closed the
account and returned to our client. It has also been deleted from CBR. We are sorry for any
inconvenience this may have caused.  If I
can be...

of any further assistance, please do not hesitate to contact me directly
at the number below.Sincerely,Kelli Z[redacted]