FBCS, Incorporated

October 21, 2016Dear *** ***:We are in receipt of your letter dated October 12, 2016,FBCS, Inchas ceased all communication with *** ***There will be no further communication with *** ***.We are sorry for any inconvenience this may have causedIf I can be of any further assistance,
please do not hesitate to contact me directly at the number listed below.Sincerely,Kelli Z

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meIn addition, my medical insurance provider spent time on a three-way call with me and a representative of FBCS yesterday morning to explain the circumstances to FBCS that surround the medical chargeThe FBCS representative relayed that my file with them has been closed and they will make no further attempt to contact me based on information I provided to them about *** DermatologyMy medical insurance provider tried to directly reach the billing office of *** Dermatology to explain the situation to them, but was unable to reach anyoneShe said she will forward a letter to *** Dermatology to update them on the reason why the charge is being denied.You may close this complaintThank you for your assistance in this resolution
Regards,
*** ***

November 24, Dear *** ***:We are in receipt of your
E-mail dated November 19, 2014.FBCS, Inchas ceased all
collection activity on the above account since receipt of this complaintWe have also forwarded a copy
to our client, also a request for
documentation has been sentA deletion code
AUD#*** was sent to all Credit Reporting agenciesWe are sorry for any
inconvenience this may have caused. If I
can be of any further assistance, please do not hesitate to contact me directly
at the number below.Sincerely,John N

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because: The company did not state that this was an inaccurately collectionAs stated in my original email, I have NEVER had a ***They need to update their records and confirm this.
Regards,
*** ***

February 3, 2017Dear *** ***:We are in receipt of your letter dated January 30, 2017.FBCS, Incsent a letter of representation on 12/23/The consumer called FBCS, Inc on Ol/13/and advised us this was a fraud accountOn 01/16/we sent the consumer a *** Affidavit Fraud Packet to
complete and placed the account on holdOn 02/01/we received priority mail from the consumer advising us again that this was a fraud account.We are sorry for inconvenience this may have causedIf I can be of any further assistance, please do not hesitate to contact me at the number listed below.Sincerely,Marilyn K

May 15, 2015Dear *** ***:We are in receipt of your
E-mail dated May 13, 2015FBCS, Inchas removed *** ***’s number from our system and all contact with *** *** has stopped.We are sorry for any
inconvenience this may have caused. If I
can be of any further assistance, please do
not hesitate to contact me directly
at the number below.Sincerely,Kelli Z***

May 15,
Dear *** ***:We are in receipt of your
E-mail dated May 11, 2015.FBCS, Inchas closed his
account and all contact with *** *** has stopped.We are sorry for any
inconvenience this may have caused. If I
can be of any further assistance,
please do not hesitate to contact me directly
at the number below.Sincerely,Kelli Z

Our client is in the process of verifying the balance with the original creditor. We have placed the consumer's account on hold and the account will remain on hold until we hear back from our client

June 10, Dear *** ***:We are in receipt of your
E-mail dated June 9, 2015.FBCS, Inchas stopped all
contact with *** ***, the letter that was sent to *** *** dated June 03,
was in response to *** ***’s letter dated May 22, in which *** *** disputes the accountThe letter was sent along with the validation
documents for this accountWe are sorry for any
inconvenience this may have caused. If I
can be of any further assistance, please do not hesitate to contact me directly
at the number below.Sincerely,
Kelli Zeldin

May 15, Dear *** ***:We are in receipt of your
E-mail dated May 13, 2015FBCS, Inchas removed *** ***’s number from our system and all contact with *** *** has stopped.We are sorry for any
inconvenience this may have caused. If I
can be of
any further assistance, please do not hesitate to contact me directly
at the number below.Sincerely,Kelli Z***

August 13, Dear ***:We are in receipt of your
E-mail dated August 12, 2015.FBCS, Increceived the
original compliant from *** *** on 9/10/We closed his account and
sent a request for documentation to our client on 9/10/2014. On 9/11/*** *** sent us a letter
stating that he was satisfied with our response to his compliant. We have never received the documents from our
client and the account was closed and returned to our client on 4/17/We are sorry for any
inconvenience this may have caused. If I
can be of any further assistance, please do not hesitate to contact me directly
at the number below.Sincerely,Kelli Z

** *** *** ** *** *** *** *** *** *** ** *** *** *** ** *** *** *** *** *** ** *** *** ***
*** *** ***
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactoctory to me but until then I still do not owe any balance nor owe any form this call many or business
***
*** ***

This account was closed and returned to our client on 07/06/17. FBCS does not report accounts to the credit bureaus for this client. The location of the urgent care was *** *** *** *** *** ** ***. We also requested validation of the debt from our client.
Since this account has been closed, the consumer will receive no further contact from FBCS

September 18, Dear *** ***:We are in receipt of your
E-mail dated September 15, 2014.FBCS, Inchas ceased all
collection activity on the above account since receipt of this complaintWe
have also forwarded a copy to our clientA deletion code was sent to
all
Credit Reporting agencies.We are sorry for any inconvenience
this may have caused. If I can be of any
further assistance, please do not hesitate to contact me directly at the number
below.Sincerely,John N

We work for Transworld Systems who is servicing the account for the original creditor.  That is why the original creditor is not familiar with FBCS.  Per the notes from the 1st conversation, [redacted] told the representative that the account was paid in May 2017 and nothing should be...

due.  We followed up with our client who in turn followed up with the original creditor.  We received notice back that the account had in fact been paid and to close the account.  We immediately closed the account and returned it to our client.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

June 20, 2016Dear [redacted]We are in receipt of your letter dated June 10, 2016,FBCS, Inc. has ceased all communication with [redacted] Our policy at FBCS, Inc. is 24 hours to handle a cease and desist and have all phone numbers removed. We have completed this request. [redacted] will have...

no further communication with FBCS, Inc.We are sorry for any inconvenience this may have caused. If I can be of any further assistance, please do not hesitate to contact me directly at the number below.Sincerely,Kelli Z.

March 30, 2016Dear [redacted]:We are in receipt of your
E-mail dated March 28, 2016.FBCS, Inc. has closed this
account, as per our client. The account has be recalled by the account.We are sorry for any
inconvenience this may have caused.  If I
can be of any further assistance, please do...

not hesitate to contact me directly
at the number below.Sincerely,Kelli Z[redacted]

We validate that the information we receive from our clients is correct upon placement.  If a consumer makes a dispute, we again validate the information and ask for copies of paperwork to send to the consumer.  In this case the consumer said she was not familiar with our company, so we...

got copies of paperwork from our client to mail to the consumer.  We are collecting on this debt on behalf of our client.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]