FBCS, Incorporated

December 21, Dear *** ***:We are in receipt of your
E-mail dated December 4, 2015.FBCS, Inchas contacted our
client and the client is sending out the validation documentation on this
account.We are sorry for any
inconvenience this may have
caused. If I
can be of any further assistance, please do not hesitate to contact me directly
at the number below.Sincerely,Kelli Z

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

We have placed the consumer's account on hold upon receiving her complaint. The consumer contacted us directly and a refund was issued to her for the 1st payment she made. This was issued on 03/24/17. While according to the consumer the account will not help her credit
score it is still a valid debt that is owed

June 5, Dear *** ***:We are in receipt of your E-mail dated June 2.FBCS, Inchas ceased all collection activity on the above account since receipt of this complaintWe have also forwarded a copy to our client.We are sorry for any inconvenience this may have causedIf I
can be of any further please do not hesitate to contact me directly at the number below

FBCS does not work directly for the original creditor which is why they are not familiar with our company. We work for *** who in turn was hired by the original creditor. We have placed the consumer's account on hold in our office until we hear back from the consumer that they
would like to resolve this account

The phone number we have on file for *** *** is a Massachusetts phone number and was being called according to the allowable times in Massachusetts. We have removed the phone number and have placed a cease on all calls to the consumer. We apologize for any inconvenience this may
have caused the consumer

From: *** and *** ***Date: Fri, Aug 21, at 10:AMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #***.To: "[email protected]" I have not replied yet because the company told me that they would be sending out information for the debt and I have yet to receive itThey have not resolved anything nor put in any kind of effort to get us the information on this invalid debt.*** *** The Taylors

February 28, 2017 Dear *** ***:We are in receipt of your letter dated February 21, 2017.It appears that there is a bit of confusionFBCS recently received another account for *** *** on 02/01/The new account has a different account number and balance, which she references in her complaintA Letter of Representation went out on 02/02/for the new account, which she references receiving in her complaintWe have since ceased contacting *** *** on the new accountWe have had no further contact with *** *** on the previous account.We are sorry for inconvenience this may have causedIf I can be of any further assistance, please do not hesitate to contact me at the number listed below.Sincerely,Marilyn K

I accept the response so long as the calls have indeed stopped for good so far that is the caseAll further communication is to be done via usps full validation of the alleged debt is also to be sent via usps.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

March 7,
Dear *** ***:
We are in receipt of your fax dated 3/4/
We are sorry for any inconvenience this may have causedIf I can be of any further assistance, please do not hesitate to contact me directly at the number below
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Sincerely,

July 6, 2015Dear *** ***:We are in receipt of your
E-mail dated June 24, 2015.FBCS, Inchas searched our
records using *** ***’s name, address and phone that he provided and we have
no record of him on fileIf *** *** could please provide us with more
information to clear this matter
up, we would appreciate it.We are sorry for any
inconvenience this may have caused. If I
can be of any further assistance, please do not hesitate to contact me directly
at the number below.Sincerely,Kelli
Z

September 1, 2015Dear *** ***:We are in receipt of your
E-mail dated August 24, 2015.FBCS, Incon August 5th sent a request to our client for validation documentation to be sent to *** ***We have not received the documentation from our clientFBCS, Incis
not the reporting agency therefore we cannot remove it from the CBR.We are sorry for any
inconvenience this may have caused. If I
can be of any further assistance, please do not hesitate to contact me directly
at the number below.Sincerely,
Kelli z***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

September 22, 2016Dear *** ***.We are in receipt of your letter dated September 14, 2016.FBCS, Inchas corrected the address to the correct consumer *** ** ***FBCS, Inchas not and will not report this to the Credit Bureau.We are sorry for any inconvenience this may have causedIf I
can be of any further assistance, please do not hesitate to contact me directly at the number listed below.Sincerely,Kelli Z

March 23, 2016Dear *** ***:We are in receipt of your E-mail dated March 23, 2016.FBCS, Inchas ceased all communication with *** *** Our policy at FBCS, Incis hours to handle a cease and desist and have all phone numbers removedWe have completed this request*** ***
will have no further communication with FBCS, Inc FBCS, Incdid send a letter of Representation to *** *** in October with the full balance on account, the letter *** *** requested when he spoke with us was edited in error and letter did get sentWe do apologize that *** *** did not receive this letter We are sorry for any inconvenience this may have caused If I can be of any further assistance, please do not hesitate to contact me directly at the number below.Sincerely,Kelli Z***

February 10, 2017Dear *** ***:We are in receipt of your letter dated February 8, 2017.FBCS, Incattempted to process the final payment of an agreed upon settlement with *** *** ***)The payment was notable to be processedFBCS, Incattempted to contact *** *** ***) but was
unsuccessful in contacting her to advise the final payment of the settlement did not process.We are sorry for inconvenience this may have causedIf I can be of any further assistance, please do not hesitate to contact me at the number listed below.Sincerely,Marilyn K

September 16, Dear *** ***:We are in receipt of your
E-mail dated September 11, 2015.FBCS, Incon September 16,
2015, has removed account from *** ***# *** The account has been closed and sent back to
our client.We are sorry for
any
inconvenience this may have caused. If I
can be of any further assistance, please do not hesitate to contact me directly
at the number below.Sincerely,Kelli
Z

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meIn addition, my medical insurance provider spent time on a three-way call with me and a representative of FBCS yesterday morning to explain the circumstances to FBCS that surround the medical chargeThe FBCS representative relayed that my file with them has been closed and they will make no further attempt to contact me based on information I provided to them about *** DermatologyMy medical insurance provider tried to directly reach the billing office of *** Dermatology to explain the situation to them, but was unable to reach anyoneShe said she will forward a letter to *** Dermatology to update them on the reason why the charge is being deniedYou may close this complaintThank you for your assistance in this resolution
Regards,
*** ***

August 25, Dear *** ***:We are in receipt of your
E-mail dated August 19.FBCS, Inchas ceased all
collection activity on the above account since receipt of this complaintWe
have also forwarded a copy to our clientA deletion letter for the inquiry has
been
sent to all Credit Reporting agencies.We are sorry for any
inconvenience this may have caused. If I
can be of any further assistance, please do not hesitate to contact me directly
at the number below.Sincerely,John N

June 10, 2015Dear *** ***:We are in receipt of your
E-mail dated June 9, 2015.FBCS, Inchas stopped all
contact with *** ***, the letter that was sent to *** *** dated June 03,
was in response to *** ***’s letter dated May 22, in which *** *** disputes the accountThe letter was sent along with the validation
documents for this accountWe are sorry for any
inconvenience this may have caused. If I
can be of any further assistance, please do not hesitate to contact me directly
at the number below.Sincerely,Kelli Zeldin